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N I COLA S JA BBOUR
GROUP CE O, CA P I TA L BA N K I N G S OLUTI ON S
Can Banking Reach the Cloud
I B M I M P A C T 2 0 1 3 C O N F E R E N C E
T U E S D A Y , A P R I L 3 0 T H 2 0 1 3
S E S S I O N I D : B P B - 3 3 0 8
CBS – IMPACT 2013 2
 20 year old leading Banking Software vendor
 200+ Banks and Financial institutions running their business on our
solutions
 Bankers and Technologists at the service of our customers, scattered
across four continents
 Catering to small and medium banks ($1B - $30B in assets) – retail,
corporate, private and wealth management…
 Offices in New York, Miami, Paris, Monaco, Geneva, Dubai and Beirut,
with customers present in 4 continents
 On Premise and In the Cloud Solutions
 IBM partner – IBM software bundled into our platform; IBM software
reseller and industry partner
Capital Banking Solutions
CBS – IMPACT 2013 3
 Core Banking Solutions: Retail,
corporate, private, financial
institutions, Islamic…
 CRM: Sales cycle management,
customer 360, Marketing
campaigns…
 Multi-Channel: Internet, Mobile,
Kiosk, ATM and phone Banking
 Compliance: Regulatory reporting,
audits…
 Risk: KYC, AML
 Business Intelligence: Full suite of
quantitative and qualitative
reporting and analysis capabilities
 Private Banking: Wealth
management, portfolio simulation,
family office
 Exchange: Unified Banking Gateway
with build in protocols, flow process
management, audits, blacklist…
Offering
CBS – IMPACT 2013 4
Our Vision
Deliver to our customers
innovative banking solutions
that allow them to adapt to a
new and changing world by
marrying our deep
understanding of the banking
business, our track record
delivering successful solutions
and our mastery of modern
technologies
CBS – IMPACT 2013 5
Banking Landscape: Streams of Change
 Geo-Political
 Connected world – emerging markets
 Risk and compliance
 Traceability, risk management and compliance
 Taxation
 AML
 Generational
 Facebook generation
 Mobile generation
 Technological
 Instantaneous alerts management
 Mobile payment
 De-materialized cash
CBS – IMPACT 2013 6
CBS Addressing Upcoming Challenges
 Create: Think Out of the Box
 Package: Think Consumability
 Deliver: Think Cloud
 Reach: Think Mobility
CBS – IMPACT 2013 7
CBS Technology
 Strategic decisions
 Partnership with IBM
 Financial industry models (IFW)
 Bundling IBM WebSphere (ESB, BPM, ODM)
 Strategic partnership with DreamFace, an
innovative Cloud based User Experience
Development Environment
 Approach
 Fully adapt the offer to comply with the
decisions above:
 ESB, BPM and rules at the heart of every
offer allowing us to truly implement a
“daisy” pattern
 “Breaking” our existing solutions into
reusable services and processes
 Adapt our architecture and delivery model
to the Cloud with the notions of “tenants,”
“templates” and other
CBS – IMPACT 2013 8
CBS Technology – Where We Started
CBS – IMPACT 2013 9
CBS Technology – Where We Are Now
CBS – IMPACT 2013 10
CBS Technology
CBS – IMPACT 2013 11
Cloud Offering
 Business Values
 No upfront investment, Pay-as-you-go
 Fast deployment model
 No hassle maintenance on their part
 Business Continuity and Disaster Recovery
capabilities
 Completely secured. In many cases, the
security level is much higher than what the
customer can provide on their own
infrastructure!
 Operational values
 Always up to date versions with scheduled
patches and releases
 Unmatched speed to match the customer
business development requirements (new
agency, higher usage load, opening in a
new country…)
 Fully automated back up and recovery
procedures and capabilities
CBS – IMPACT 2013 12
C
o
r
e
Model
New Tenant
C
o
r
e
1
Create new
environment
2
Customization
3
Enhancements
and added
value
4
Patches and
maintenance
C
o
r
e
C
o
r
e
New
modules
Cloud Offering
CBS – IMPACT 2013 13
Thinking Out of the Box
 Break the traditional thinking
 Customer 360 is not a “DataWarehouse” offer but an online
component at the heart of many systems
 CRM functionalities are not only bound to “CRM functions” and
“Client Managers” but seamlessly accessible online throughout the
user mobile experience
 Fraud detection is not a Back office service but also an interactive
alerting system delivered directly to the user based on their mobility
profiles
 Internet Banking is not just a proxy for users to conduct transactions
but a way to better understand their behaviors and upsell or cross sell
new products
 SWIFT, FedWire, SEPA, ACH or other protocols are not simply
“exchange protocols” but are elements of a bigger process that
“commits the bank to its business partners”
CBS – IMPACT 2013 14
Thinking Out of the Box
 Capital Exchange
 Unique and privileged Gateway to connect the Bank to its business
partners (Fed, Central Banks, other Banks, partner insurance
companies, SWIFT, etc.)
 Unique place to define “trade partners”, their rights and access, audit
trails, statistical usages, exception management, etc.
 Any to Any: connects any service (payment, transfer, insurance
quote, Blacklist check, etc.) to any “partner” via any of the available
protocols (SWIFT, SEPA, ACH, FED EXCh, file, etc.)
 Can be leveraged for core transactions, CRM, compliance, etc.
 Always up to date with the latest compliance rules, protocol support,
etc.
 Fully configurable via Rules and BPM management
 Available on premise or as a Cloud service
 Ingredients: WebSphere Application Server, ESB, BPM and ODM
CBS – IMPACT 2013 15
Thinking Out of the Box
 Capital Net
 Multi-Channel Banking experience with tight integration to Social
networks, CRM, alerts and events backend systems
 Provides a seamless, personalized experience where the Bank not only
permits its customers to access content and transactions but can also
analyze their preferences and situations, real time, in order to provide
a “proximity service” traditionally available only trough “Brick and
Mortar” agencies
 Seamless experience from the Internet, mobile devices, tablets, Kiosks,
ATM machines, etc.
 Universal MDM that aggregates data from the various systems (cards,
trading, etc.) into a unified view serviced in the context of the user
profile, context (device, location, etc.) and preferences
 Can plug to virtually any existing core, cards, and trading systems
 Ingredients: WebSphere Application Server, ESB, BPM, ODM and CAS
www.capital-banking.com
info@capital-banking.com
Americas
Email: info.americas@capital-banking.com
Phone: +1 212 307 1115
Europe
Email: info.europe@capital-banking.com
Phone: +33 1 44 43 44 66
Middle East
Email: info.me@capital-banking.com
Phone: +971 4 37 54 773
Africa
Email: info.africa@capital-banking.com
Phone: +33 1 44 43 44 66

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Designing Banking Apps in the Era of Mobile, Agile BPM and Cloud

  • 1. N I COLA S JA BBOUR GROUP CE O, CA P I TA L BA N K I N G S OLUTI ON S Can Banking Reach the Cloud I B M I M P A C T 2 0 1 3 C O N F E R E N C E T U E S D A Y , A P R I L 3 0 T H 2 0 1 3 S E S S I O N I D : B P B - 3 3 0 8
  • 2. CBS – IMPACT 2013 2  20 year old leading Banking Software vendor  200+ Banks and Financial institutions running their business on our solutions  Bankers and Technologists at the service of our customers, scattered across four continents  Catering to small and medium banks ($1B - $30B in assets) – retail, corporate, private and wealth management…  Offices in New York, Miami, Paris, Monaco, Geneva, Dubai and Beirut, with customers present in 4 continents  On Premise and In the Cloud Solutions  IBM partner – IBM software bundled into our platform; IBM software reseller and industry partner Capital Banking Solutions
  • 3. CBS – IMPACT 2013 3  Core Banking Solutions: Retail, corporate, private, financial institutions, Islamic…  CRM: Sales cycle management, customer 360, Marketing campaigns…  Multi-Channel: Internet, Mobile, Kiosk, ATM and phone Banking  Compliance: Regulatory reporting, audits…  Risk: KYC, AML  Business Intelligence: Full suite of quantitative and qualitative reporting and analysis capabilities  Private Banking: Wealth management, portfolio simulation, family office  Exchange: Unified Banking Gateway with build in protocols, flow process management, audits, blacklist… Offering
  • 4. CBS – IMPACT 2013 4 Our Vision Deliver to our customers innovative banking solutions that allow them to adapt to a new and changing world by marrying our deep understanding of the banking business, our track record delivering successful solutions and our mastery of modern technologies
  • 5. CBS – IMPACT 2013 5 Banking Landscape: Streams of Change  Geo-Political  Connected world – emerging markets  Risk and compliance  Traceability, risk management and compliance  Taxation  AML  Generational  Facebook generation  Mobile generation  Technological  Instantaneous alerts management  Mobile payment  De-materialized cash
  • 6. CBS – IMPACT 2013 6 CBS Addressing Upcoming Challenges  Create: Think Out of the Box  Package: Think Consumability  Deliver: Think Cloud  Reach: Think Mobility
  • 7. CBS – IMPACT 2013 7 CBS Technology  Strategic decisions  Partnership with IBM  Financial industry models (IFW)  Bundling IBM WebSphere (ESB, BPM, ODM)  Strategic partnership with DreamFace, an innovative Cloud based User Experience Development Environment  Approach  Fully adapt the offer to comply with the decisions above:  ESB, BPM and rules at the heart of every offer allowing us to truly implement a “daisy” pattern  “Breaking” our existing solutions into reusable services and processes  Adapt our architecture and delivery model to the Cloud with the notions of “tenants,” “templates” and other
  • 8. CBS – IMPACT 2013 8 CBS Technology – Where We Started
  • 9. CBS – IMPACT 2013 9 CBS Technology – Where We Are Now
  • 10. CBS – IMPACT 2013 10 CBS Technology
  • 11. CBS – IMPACT 2013 11 Cloud Offering  Business Values  No upfront investment, Pay-as-you-go  Fast deployment model  No hassle maintenance on their part  Business Continuity and Disaster Recovery capabilities  Completely secured. In many cases, the security level is much higher than what the customer can provide on their own infrastructure!  Operational values  Always up to date versions with scheduled patches and releases  Unmatched speed to match the customer business development requirements (new agency, higher usage load, opening in a new country…)  Fully automated back up and recovery procedures and capabilities
  • 12. CBS – IMPACT 2013 12 C o r e Model New Tenant C o r e 1 Create new environment 2 Customization 3 Enhancements and added value 4 Patches and maintenance C o r e C o r e New modules Cloud Offering
  • 13. CBS – IMPACT 2013 13 Thinking Out of the Box  Break the traditional thinking  Customer 360 is not a “DataWarehouse” offer but an online component at the heart of many systems  CRM functionalities are not only bound to “CRM functions” and “Client Managers” but seamlessly accessible online throughout the user mobile experience  Fraud detection is not a Back office service but also an interactive alerting system delivered directly to the user based on their mobility profiles  Internet Banking is not just a proxy for users to conduct transactions but a way to better understand their behaviors and upsell or cross sell new products  SWIFT, FedWire, SEPA, ACH or other protocols are not simply “exchange protocols” but are elements of a bigger process that “commits the bank to its business partners”
  • 14. CBS – IMPACT 2013 14 Thinking Out of the Box  Capital Exchange  Unique and privileged Gateway to connect the Bank to its business partners (Fed, Central Banks, other Banks, partner insurance companies, SWIFT, etc.)  Unique place to define “trade partners”, their rights and access, audit trails, statistical usages, exception management, etc.  Any to Any: connects any service (payment, transfer, insurance quote, Blacklist check, etc.) to any “partner” via any of the available protocols (SWIFT, SEPA, ACH, FED EXCh, file, etc.)  Can be leveraged for core transactions, CRM, compliance, etc.  Always up to date with the latest compliance rules, protocol support, etc.  Fully configurable via Rules and BPM management  Available on premise or as a Cloud service  Ingredients: WebSphere Application Server, ESB, BPM and ODM
  • 15. CBS – IMPACT 2013 15 Thinking Out of the Box  Capital Net  Multi-Channel Banking experience with tight integration to Social networks, CRM, alerts and events backend systems  Provides a seamless, personalized experience where the Bank not only permits its customers to access content and transactions but can also analyze their preferences and situations, real time, in order to provide a “proximity service” traditionally available only trough “Brick and Mortar” agencies  Seamless experience from the Internet, mobile devices, tablets, Kiosks, ATM machines, etc.  Universal MDM that aggregates data from the various systems (cards, trading, etc.) into a unified view serviced in the context of the user profile, context (device, location, etc.) and preferences  Can plug to virtually any existing core, cards, and trading systems  Ingredients: WebSphere Application Server, ESB, BPM, ODM and CAS
  • 16. www.capital-banking.com info@capital-banking.com Americas Email: info.americas@capital-banking.com Phone: +1 212 307 1115 Europe Email: info.europe@capital-banking.com Phone: +33 1 44 43 44 66 Middle East Email: info.me@capital-banking.com Phone: +971 4 37 54 773 Africa Email: info.africa@capital-banking.com Phone: +33 1 44 43 44 66