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Top 20 Most Popular CRM Software

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Top 20 Most Popular Customer Relationship Management Software by Capterra
http://www.capterra.com/customer-relationship-management-software/#infographic

Publié dans : Logiciels
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Top 20 Most Popular CRM Software

  1. 1. Top Customer Relationship Management (CRM) Software
  2. 2. The Top 20 1 2 3 4 5 6 7 8 9 10
  3. 3. The Top 20 11 12 13 14 15 16 17 18 19 20 Commence
  4. 4. Pricing Guide = $0-35 monthly $0-500 one time fee = $35-70 monthly $500-1000 one time fee = $70+ monthly $1000+ one time fee $ $$ $$$
  5. 5. Social -Facebook: 337,000 -LinkedIn: 259,229 -Twitter: 186,000 -Google+: 19225 -Klout Score: 88 Users: 5,000,000 Customers: 104,000 Vendor Size: 200+ employees Web based Price: $$
  6. 6. Social -Facebook: 28,000 -LinkedIn: 15,966 -Twitter: 3,639 -Google+: 381 -Klout Score: 70 Users: 10,000,000 Customers: 50,000 Vendor Size: 200+ employees Web based Price: $
  7. 7. Vendor Size: 200+ employees Installed, Web based Price: $$ Social -Facebook: 18,142 -LinkedIn: 1,563 -Twitter: 3,566 -Google+: 28 -Klout Score: 51 Users: 6,300,000 Customers: 77,000
  8. 8. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$ Social -Facebook: 4,105 -LinkedIn: 411,224 -Twitter: 20,300 -Google+: 17804 -Klout Score: 61 Users: 8,000,000 Customers: 10,000
  9. 9. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Installed, Web based Price: $$ Social -Facebook: 34,746 -LinkedIn: 41,044 -Twitter: 22,200 -Google+: 643 -Klout Score: 64 Users: 4,000,000 Customers: 40,000
  10. 10. Vendor Size: 51-­‐200 employees Installed, Web based Price: $$ Social -Facebook: 1,140 -LinkedIn: 1,379 -Twitter: 2,296 -Google+: 84 -Klout Score: 51 Users: 1,000,000 Customers: 35,000
  11. 11. Vendor Size: 200+ employees Web based Price: $$$ Social -Facebook: 13,000 -LinkedIn: 1,077,396 -Twitter: 14,700 -Google+: 43 -Klout Score: 50 Users: 4,600,000 Customers: 5,000
  12. 12. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: SugarCRM is the best CRM, easy to use, solid and robust, easy to integrate with ERP, VoIP, Jaspersoft and Revolution. Social -Facebook: 4,648 -LinkedIn: 5,899 -Twitter: 10,900 -Google+: 1170 -Klout Score: 62 Users: 1,000,000 Customers: 7,000
  13. 13. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$ From Capterra review: No other software can do this - It's not just online marketing it's fully integrated marketing software that even gives you a visual campaign builder to boot! Social -Facebook: 53,374 -LinkedIn: 5,379 -Twitter: 29,700 -Google+: 1661 -Klout Score: 74 Users: 73,071 Customers: 21,043
  14. 14. Vendor Size: 51-­‐200 employees Web based Price: $ Social -Facebook: 3,413 -LinkedIn: 1,055 -Twitter: 7,357 -Google+: 9 -Klout Score: 50 Users: 70,000 Customers: 40,000
  15. 15. Vendor Size: 200+ employees Web based Price: $$ Social -Facebook: 1,028 -LinkedIn: 31,979 -Twitter: 3,301 -Google+:217 -Klout Score: 55 Users: 742,000 Customers: 14,000
  16. 16. Commence Vendor Size: 1-­‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$ Social -Facebook: 712 -LinkedIn: 52 -Twitter: 523 -Google+: 91 -Klout Score: 41 Users: 80,000 Customers: 8,000 From Capterra review: Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses.
  17. 17. Vendor Size: 200+ employees Installed, Web based Price: $$$ Social -Facebook: 219 -LinkedIn: 206 -Twitter: 249 -Google+: 69 -Klout Score: 40 Users: 450,000 Customers: 5,500
  18. 18. Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: The best thing about going with Salesboom.com CRM was the after sale training and support. Social -Facebook: 2,816 -LinkedIn: 162 -Twitter: 5,127 -Google+: 2 -Klout Score: 22 Users: 95,000 Customers: 5,800
  19. 19. Vendor Size: 51-­‐200 employees Web based Price: $$ Social -Facebook: 166 -LinkedIn: 104 -Twitter: 1,145 -Google+: 12 -Klout Score: 37 Users: 1,000,000 Customers: 2,000
  20. 20. Vendor Size: 200+ employees Installed, Web based Price: $$ Social -Facebook: 1,036 -LinkedIn: 702 -Twitter: 680 -Google+: 119 -Klout Score: 41 Users: 170,000 Customers: 1,500
  21. 21. Vendor Size: 1-­‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$ From Capterra review: I am totally sold on SalesNexus and can not imagine my business without it now. It is changing everything for us. Social -Facebook: 4,909 -LinkedIn: 153 -Twitter: 5,833 -Google+: 18 -Klout Score: 48 Users: 20,000 Customers: 4,000
  22. 22. Vendor Size: 1-­‐50 employees Web based Price: $ Social -Facebook: 78 -LinkedIn: 202 -Twitter: 621 -Google+: 0 -Klout Score: 25 Users: 50,000 Customers: 5,000
  23. 23. Vendor Size: 1-­‐50 employees Web based Price: $ Social -Facebook: 2,118 -LinkedIn: 940 -Twitter: 10,400 -Google+: 1746 -Klout Score: 66 Users: 49,000 Customers: 1,200
  24. 24. Vendor Size: 1-­‐50 employees Web based Price: $$ Social -Facebook: 36 -LinkedIn: 67 -Twitter: 495 -Google+: 7 -Klout Score: 45 Users: 5,653 Customers: 4,565
  25. 25. THE TOP 5 By Total Customers Salesforce Swiftpage Zoho Microsoft Dynamics Apptivo 104 k 77 k 50 k 40 k 40 k THE TOP 5 By Total Users Zoho SAP Swiftpage Salesforce Oracle 10 m 8 m 6.3 m 5 m 4.6 m
  26. 26. THE TOP 5 By Social Media Followers Salesforce Infusionsoft Microsoft SAP Oracle Dynamics 186 k 29.7 k 22.2 k 20.3 k 14.7 k Salesforce Infusionsoft Microsoft Zoho Swiftpage Dynamics 337 k 53.4 k 34.7 k 28 k 18.1 k Oracle SAP Salesforce Microsoft Sage Dynamics 1.08 k 411 k 259 k 41 k 32 k

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