Are you an Architect looking for better ways to convey your solutions to stakeholders? Building System Landscape and Object Model diagrams are a key tool in the Architect's tool belt. Learn the 10 steps needed to construct information dense artifacts that communicate a complete picture to others. In this interactive session, a CTA will walk you through the process to build diagrams from a set of example requirements. This session will provide insight into the way to think through building diagrams, and reasons behind each item on an artifact. You will learn the tips and tricks that transform your diagrams from ordinary to extraordinary.

1. 10 Steps to Building
Awesome Architect
Artifacts
Certified Technical Architect
Carl Brundage

2. Carl Brundage
Certified Technical Architect
@carlbrundage

3. Forward-Looking Statement
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions prove incorrect, the results of salesforce.com, Inc. could differ materially from the results expressed or implied by the forward-looking statements we
make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber
growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new
products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in
our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the
immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new
releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise
customers. Further information on potential factors that could affect the financial results of salesforce.com, Inc. is included in our annual report on Form 10-K for the
most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are
available on the SEC Filings section of the Investor Information section of our website.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
salesforce.com, Inc. assumes no obligation and does not intend to update these forward-looking statements.
Statement under the Private Securities Litigation Reform Act of 1995

4. Why Artifacts Matter
Requirements Review
System Landscape
Object Model
Wrap-up
Agenda

5. Business Requirements

6. The Conference Company (TCC)
TCC hold tech conferences at multiple venues throughout the year
• Conferences attract over 2 million pre-registered attendees
• Thousands of partners businesses act as sponsors
TCC has the following users:
• Account Managers (AM) work to obtain sponsorship from other businesses
• Meeting Planners (MP) design conference plans and coordinate logistics
• Customer Support Agents (CSA) provide support to individuals
TCC uses a variety of systems:
• Custom SQL Server Based Logistics Planning web app that supports SSO
• Payment Gateway for credit card processing that supports REST
• On premises LDAP to authenticate employees and sponsors
Wants to consolidate and automate manual processes and spreadsheets

7. Business Requirements
Unify business processes and track information in one place
Use current network credentials and access other apps without another login
AMs assigned sponsor request based on geographic location
AMs send customized documents for electronic signature
MP need access to session attendance in the Logistics app
Should only see sponsors (AM) and conferences (MP) for their territory
Employees

8. Business Requirements
Submit interest in sponsorship online, including basic information
AMs review sponsorship interest and communicate with qualified partners
Sponsors review available options and prices and create a custom sponsorship
package
View post conference attendance information/ROI
Sponsor

9. Business Requirements
Register and login with Facebook or Google accounts
Review and select available sessions
Pay with a credit card and view receipts
Submit a request for help online
Use a mobile app with geofencing while at a session
Receive personalize emails/texts about conference
Attendees

10. System Landscape

11. 1. Identify the Systems
Salesforce centric viewpoint
E
S
B Logistic
s App
LDAP
DocGe
n
Payment
Gateway
eSig
n

12. 2. Did You Get All the Systems?
Have a diagramming style
E
S
B Logistic
s App
LDAP
E
T
L
Current
DocGen
eSign
Payment
Gateway
IdP

13. 3. Add Additional Detail
Firewall - TCC On-Premises
E
S
B Logistic
s App
LDAP
E
T
L
Current
App
Exchange
DocGen
eSign
Payment
Gateway
IdP
Internal UsersExternal Users
Attende
e
Cust
Com
Sponso
r
Part
Com
AM
Sales
CSA
Servic
e
MP
Platfor
m
Social Sign-
On

14. 4. Show System Interaction
Think about the business flow
Firewall - TCC On-Premises
E
S
B Logistic
s App
LDAP
E
T
L
Current
App
Exchange
DocGen
eSign
Payment
Gateway
IdP
Internal UsersExternal Users
Attende
e
Cust
Com
Sponso
r
Part
Com
AM
Sales
CSA
Servic
e
MP
Platfor
m
Social Sign-
On

15. 5. Annotate the Interactions
Name the protocol
Firewall - TCC On-Premises
E
S
B Logistic
s App
LDAP
E
T
L
Current
App
Exchange
DocGen
eSign
Payment
Gateway
IdP
Internal UsersExternal Users
Attende
e
Cust
Com
Sponso
r
Part
Com
AM
Sales
CSA
Servic
e
MP
Platfor
m
Social Sign-
On
OpenID
Connect
REST/oData
Bulk
SOAP
SAML
REST
SOAP

16. Object Model

17. 6. Identify and Draw Objects & Relationships
Include additional info

18. 7. Show Relationship Cardinality
Salesforce specific

19. 8. Add Color to Differentiate
Don’t forget a legend

20. 9. Overlay the Security Model
OWD & Ownership

21. 10. Include Estimated Data Volumes
Identify & Mitigate LDV

22. Wrap Up
Strive for information density
• Make your picture worth 1,000 words

23. Additional Resources
Visio (Windows, Web)
Lucidchart (Web)
draw.io (Web, Windows, Mac, Linux, ChromeOS)
OmniGraffl (Mac, iOS)
Gliffy Diagram (Web)
Diagramming Tools