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Case
Study:
New
Media
in
the

Jerry
Brown
for
Governor
Campaign





How
California’s
Governor‐Elect
Successfully

 Reached
Voters
Through
Digital
Channels

SITUATION 
        Jerry
Brown
faced
an

opponent
whose
unlimited

 resources
extended
to
her

          new
media
efforts.


  It
seemed
she
was
willing

 to
pour
as
much
money
as

     possible
into
her
online

      programs—no
website

 went
without
a
banner
ad,

      no
Google
search
item

without
a
sponsored
result.



CHALLENGE 
Using
limited
resources


and
an
even
more
limited

new
media
budget,
how

would
the
campaign

engage
Jerry
Brown’s

supporters
and
spread
his

messages
through
the

digital
space…

without
being
hammered

by
opposiOon
noise?

SOLUTION 
Take
advantage
of
free
tools
and
creaOve
means


    to
bring
Jerry’s
disOnct
personality
and


       years
of
experience
to
life
online.



Jerry’s
Facebook
page
acted
as
a
hub
for
fans
to
hear

 campaign
news,
share
media,
read
short
messages

  from
the
candidate,
and
interact
with
one
other.



Widgets
like
badges,
donated
statuses,
and
polls
kept
users

 engaged,
allowed
them
to
publicly
express
their
support,

    and
introduced
others
in
their
networks
to
Jerry.

Those
who
already
didn’t

 “like”
Jerry
automaOcally

    redirected
to
a
video

  introducing
them
to
the

candidate.
Users
could
also

click
the
“Vote
Jerry”
tab
to

     sign
up
to
help
the

 campaign
efforts
directly.

The
“SoluOons”
tab

                                      showed
users
Jerry’s

                                       plans
for
California

                                         without
leaving

                                           Facebook.



 Specific
demographics
and
interest

  groups
formed
individual
pages,

  featured
on
Jerry’s
main
page—
everyone
from
Moms
to
Students
to

    Republicans
for
Jerry
Brown.


CreaOng
Facebook
event
pages
for
upcoming
campaign

events
and
volunteer
opportuniOes
generated
excitement

   among
supporters,
who
could
RSVP,
find
important

       informaOon,
and
interact
on
the
event
wall.

Photo
galleries
of
campaign
stops

   and
other
behind‐the‐scenes

imagery
lived
on
the
“Photos”
tab.

  Users
were
encouraged
to
post

 their
own
pictures
to
Jerry’s
wall

   that
answered
the
quesOon,


     “How
do
YOU
say
Jerry?”

Without
any
paid
adverOsing

 whatsoever,
these
tacOcs

  helped
Jerry
organically

    generate
more
than


  one
hundred
thousand

      Facebook
fans.

Jerry
generated
more
than
one
million
followers
on
Twi[er.

  Always
privy
to
emerging
trends,
he
visited
the
Twi[er

   headquarters
early
on
in
his
campaign,
resulOng
in
his

           addiOon
to
the
“suggested
users”
list.


     InteracOng
with
other
Twi[er
users
enhanced
the

               experience
for
his
followers.


Jerry’s
Twi[er
account
was
so
unique,
it
a[racted
the

a[enOon
of
the
Los Angeles Times,
which
encouraged
its

               readers
to
visit
his
profile.


   Certain
tweets
were
also
read
during
news
casts.

Jerry’s
Flickr
account
visually
chronicled
a
mix
of
campaign

 happenings,
volunteer
work
in
the
field,
and
fun
imagery

 from
Jerry’s
past.
Users
were
encouraged
to
submit
their

    own
photos
to
Jerry’s
Flickr
stream
by
uploading
and

  tagging
their
pictures
“jerrybrown2010.”
Images
were
a

   downloadable
resource
for
anyone
who
wanted
them.




The
design
contest
was
a
collaboraOve
and
a[enOon‐
          garnering
use
of
social
media
and
Flickr.


   ArOsts
were
encouraged
to
submit
designs
for
a
new

campaign
logo
by
uploading
and
tagging
their
submissions

        on
Flickr.
Users
then
voted
on
their
favorite.


 The
winning
graphic
was
sold
as
a
t‐shirt
in
Jerry’s
online

  store
and
used
in
various
pieces
of
campaign
collateral.

Jerry’s
YouTube
account
housed
a
collecOon
of
viral
videos,

       including
first‐releases
of
every
TV
commercial.


    We
cross‐promoted
videos
on
all
other
social
media

               channels
and
in
press
releases.

    Due
to
easy
sharing
and
enabled
commenOng,
our


  “Meg
Whitman:
Why
I
came
to
California”
commercial

  earned
close
to
500,000
views—unprecedented
for
an

                     online
campaign
ad.

A
series
of
“Social
Media
Webisodes”
were
also
seeded
on

   the
YouTube
page
as
a
resource.
The
two‐minute
long

episodes
taught
Jerry’s
support
base
how
to
best
use
online

    tools
available
to
them
to
help
the
campaign
efforts.


The
campaign
blog
provided
an
arena
to
showcase
Jerry’s

 efforts
through
an
authenOc,
inside
voice
disOnguished

    from
press
releases.
Its
large
readership
regularly

commented
on
posts,
which
were
published
at
least
once

 a
day
and
ranged
from
volunteer
opportuniOes
to
policy

      breakdowns
to
stories
from
the
campaign
trail.


Blog
posts
extended
to
The
Huffington
Post,
so
our

message
spread
to
a
wider
audience
than
Jerry
Brown

 supporters.
Our
new
media
team
maintained
a
good

relaOonship
with
other
prominent
bloggers,
who
ocen

     reached
out
to
the
campaign
for
resources.



One
of
the
things
that
disOnguished
Jerry
from
his

 opponent
was
her
conOnuous
disregard
for
the
truth.


 To
chronicle
this,
the
campaign
created
Meg‐a‐Myths,


a
website
that
kept
track
of
and
debunked
the
lies
told.

We
built
the
whole
site
using
Wordpress,
an
inexpensive

                    and
easy
pladorm.


Meg‐a‐Myths
quickly
evolved
from
a
website
into
its
own

brand.
Users
could
follow
Meg‐a‐Myths
on
Twi[er
and
fan

 it
on
Facebook.
Readers
submi[ed
their
own
myths
and

      signed
up
for
the
“truly
perplexing
Myth
Mail.”


  Meg‐a‐Myths
flip
flops
even
sold
in
Jerry’s
online
store.

Those
interested
in
acOvely
helping
with
the
campaign

       efforts
were
encouraged
to
create
a
profile
on

     my.jerrybrown.org,
our
online
volunteer
network.

 My.jerrybrown.org
users
could
connect
with
one
another,

create
groups
for
local
supporters
in
their
area,
plan
events,

     and
set
up
their
own
personal
fundraising
pages.


Throughout
the
campaign,
we
steadily
gained
supporters

through
email
subscripOons,
ending
up
with
a
list
of
430,000.

  In
an
effort
to
gain
more
subscribers
and
donaOons,
email

        blasts
were
mirrored
on
Facebook
and
Twi[er.


    We
surpassed
our
online
fundraising
goal,
earning
$2.8

                  million
in
digital
donaOons.

Social
media
accounts
centralized

 on
Jerry’s
campaign
homepage,

          jerrybrown.org.


  Visitors
could
easily
access
his

   various
profiles
and
connect

 directly
from
one
simple
online

    hub
(we
even
linked
Jerry’s

 MySpace
and
LinkedIn
profiles).


  Users
could
also
connect
with

    their
Facebook
and
Twi[er

   accounts
to
“like”
and
tweet

       content
directly
from

          jerrybrown.org.

CONCLUSION 
 By
taking
advantage
of
free
or

inexpensive
tools
and
bringing

 Jerry
to
life
through
his
digital

 channels,
the
online
audience

         experienced
not
only
a

  candidate,
but
a
real
person.

    
AuthenOcity
and
creaOvity

were
a
winning
combinaOon—
  not
only
on
the
Internet,
but

       also
in
the
voOng
booth.




Thank
you!


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