Where People and Innovation come together

Open Mind
Innovation in the new Connected World
Carme Fernández | Associate Director Humannova
@carmefdezcoach
#TFNOpenMind

What is happening?
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h"ps://www.youtube.com/watch?v=-­‐5EeFNeQiW4
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Change
#TFNOpenMind

We
leave
in
a
new
world
that
is
being
built
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Innovation is not important
Innovation is
Survival
Is around #TFNOpenMind

The main concern of
CEO’s is...
... innovation (62%)
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Innova*on
=
66%
Fail
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Generate
ideas
=
Create
Idea
come
true
(results
/
milestones)
=
Innovate
DISCOVER
-­‐-­‐-­‐
CreaBvity
DISRUPT
and
DELIVER
-­‐-­‐-­‐
InnovaBon
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We need a Model
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How do we build
organizations 2.0?
Organizations Open Mind?
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1.
TransformaBonal
Leadership
2.
OrganizaBonal
Culture
3.
Processes
and
Structure
4.
Talent
Management
Processes
2.0.
Results
InnovaBve
Capability
Model
#TFNOpenMind

1
Transformational Leadership
1.
TransformaBonal
Leadership
2.
OrganizaBonal
Culture
3.
Processes
and
Structure
4.
Talent
Management
Processes
2.0.
Results
#TFNOpenMind

The leader is the driver of innovation
Transformational Leadership
Main capability of a Successful Leader
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The leader innovates
Transformational
Leadership
Developer
Achiever
Enhancer
Proac*ve
Social
Networker
People Results
FuturePresent
Emo*onal
Manager
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2
Organizational Culture
1.
TransformaBonal
Leadership
2.
OrganizaBonal
Culture
3.
Processes
and
Structure
4.
Talent
Management
Processes
2.0.
Results
#TFNOpenMind

The invisible effect “Frog”
https://www.youtube.com/watch?v=bSpOzssCGmk
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What is the secret
of innovative cultures?
Factor 2 PEOPLE ORIENTED
2.1 Development and professionalism
2.2 Affiliation and respect
2.3 Identity and Loyalty
2.4 Collaboration and Team
Factor 4 INTERNAL VISION
4.1 Hierarchical Roles
4.2 Control and Risk
4.3 Autonomy and Empowerment
4.4. Decentralization
Factor 3 EXTERNAL VISION
3.1. Products and Services
3.2 Innovation y learning
3.3 Strategic Initiative
3.4 Collaboration with other companies
Factor 1 RESULTS ORIENTED
1.1 Efficiency and Standards Requirements
1.2 Recognition and Rewards
1.3 Clear Objectives
1.4. Results communication outside
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3
Processes and Organizational
Structure
1.
TransformaBonal
Leadership
2.
OrganizaBonal
Culture
3.
Processes
and
Structure
4.
Talent
Management
Processes
2.0.
Results
#TFNOpenMind

New Organizations 2.0,
Liquid
Flexible and Flat #TFNOpenMind

4
Talent Management Processes 2.0.
1.
TransformaBonal
Leadership
2.
OrganizaBonal
Culture
3.
Processes
and
Structure
4.
Talent
Management
Processes
2.0.
Results
#TFNOpenMind

A new culture
which requires
the talent
of all of US
Collective Intelligence
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MANAGEMENT 2.0
Connecting
Ideas and People
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Creativity
Think Out of the Box
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Do you consider Creative yourself?
Rate from 1 to 10 how much creative do you
consider yourself.
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Exercise: “Forced Relationships”
Create a healthy/safety product fundamental for the day to
day
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Exercise: “Forced Relationships”
Create a healthy product fundamental for the day to day
Zeal
Shoe
Empty Bottle of plastic
Shoe String
Table Napkin
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Fan

How did you feel?
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The enemies of Creativity
Creative and Innovative People – Characteristics
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Creativity is not exclusive to artists, poets and
geniuses
It is an inherent ability in humans. The development
of society would not be possible without creativity.
Creative and Innovative People – Characteristics
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It is a trainable skill.
This training requires to unlearn:
• stereotyped behaviors
• mental blocks
• external pressure
Creative and Innovative People – Characteristics
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Creativity can not be found in a particular area is because there are so
many forms of creativity and intelligence (Howard Gardner - Multiple
Intelligences)
Creative and Innovative People – Characteristics
#TFNOpenMind

Left hemisphere
Verbal
Analitical
Symbolic
Abstract
Temporal
Rational
Right Hemisphere
Not verbal
Shyntetic
Concrete
Analogical
Timeless
Irrational
The
creaBvity
needs
to
manifest
throughout
the
total
brain,
not
just
one
part.
Creative and Innovative People – Characteristics
#TFNOpenMind

Convergent thinking should be the successor of divergent.
Again, the creativity needed to manifest throughout the brain, not just one
part.
Creative and Innovative People – Characteristics
#TFNOpenMind

Creative vs Creator
Creative and Innovative People – Characteristics
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Creative and Innovative People – Characteristics
So...
Ø Open and flexible attitude
Ø Intuitive perception
Ø Trend to the complexity, even disorder in opposition to the
simplicity, balance and predictability.
Ø Independent in their judgments
Ø Rebel against the limitations, restrictions or oppression
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Lateral Thinking
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What is Lateral Thinking?
It is a method of thought that can be used as a technique for solving
problems imaginative, indirect way with a creative approach.
Lateral thinking is a specific way of organizing thinking processes,
which seeks a solution through unorthodox strategies or algorithms,
that would normally be ignored by logical thinking.
Edward de Bono - "New Think: The Use of Lateral Thinking", 1967
Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking
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Lateral Thinking vs Vertical Thinking
Vertical Thinking
§ Objective: find a solution
§ Selective
§ Logic correction of ideas
§ Needs direction in which to move
§ Follows the most obvious ways
§ Includes judgments or assessments
§ Information is used to its intrinsic value
eventually to reach a solution through
inclusion in existing models.
Lateral Thinking
§ Objective: changing patterns
§ Creative
§ Effectiveness of the conclusions
§ Generates the direction
§ Follows less obvious ways
§ Dismiss judgments or assessments
§ Information is used, not as a goal, but as a
resource to cause a disintegration of the
models and their subsequent automatic
reconstruction of new ideas.
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Problems Resolution
• The basic principle of lateral thinking: any way to assess a situation is only
one of many possible ways of evaluating it.
Lateral Thinking
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Problems Resolution
• Lateral thinking does
not
deny
the
validity
of the assumptions nor their
effectiveness: search
only
alternaBves
to them, without aspiring to the fact that
these are better alternatives.
Lateral Thinking
#TFNOpenMind

Problems Resolution
• In the logic search for alternatives only those concepts that have some common
sense are considered. In the lateral thinking, alternaBves
exempted
from
all
common
sense
are
also
accepted.
Lateral Thinking
#TFNOpenMind

Problems Resolution
• Innovation and creativity processes require progressive, forward, which can be
applied to the design of new ideas.
Lateral Thinking
Required
condiBon...
...
but
not
enough
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Techniques
for generating creative ideas for
innovating and
problem solving
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Common principles
#TFNOpenMind

• Any criticism is prohibited
• Any idea is welcome
• So many ideas as possible
• The development and association of ideas is desirable
Common principles
#TFNOpenMind

NO#TFNOpenMind

YES#TFNOpenMind

Problems Resolution
• Forced relationships
• Analogies
• Hypnagogic images
• The 5 Whys
• Six Thinking Hats
• Creative imagination – Brainstorming
Techniques for evaluating ideas:
• SWOT: Strenghts, Weakness, Opportunities and Threats
Techniques for ideas generation
#TFNOpenMind

Creative technique: Forced Relations (William JJ Gordon)
Techniques for ideas generation
Create a healthy product fundamental for the day to day
#TFNOpenMind

Creative technique: Analogies
Techniques for ideas generation
How would it be your ideal office?
#TFNOpenMind

Creative technique: Analogies
Techniques for ideas generation
How would it be your ideal office?
Properties of…
Water
Nature
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Creative technique: Analogies
Techniques for ideas generation
How would it be your ideal room?
#TFNOpenMind

Creative technique: Hypnagogic images (M. Michalko.
Thinker Toys)
• It is to generate ideas through partnerships with hypnagogic
images. These can be visual or auditive.
• Salvador Dalí
• How?
Ø Think of a creative goal
Ø Relax the body
Ø Leave blank mind
Ø Calm eyes: do not try to look for images with the look but absent voluntary
attention. The images come from the unconscious.
Ø Register experiences happen right after (perhaps unexpected images
suddenly disappear)
Ø Search an associative link, ie note down what you think. Ask questions such
as: Is there a relationship with my goal? Any new perception? What analogies
can I find?
Techniques for ideas generation
#TFNOpenMind

Creative technique: The 5 Whys - Toyota
Techniques for ideas generation
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Creative technique: The 5 Whys - Toyota
Techniques for ideas generation
Benefits
• Quickly
iden*fy
the
root
cause
of
a
problem
• By
solving
the
root
cause,
it
can
affect
posi*vely
solve
other
problems
related
• Helps
save
*me
and
save
unnecessary
energy
or
misdirected
Rules
• Never
ask
"Who"
• Do
not
obsess
5
• Avoiding
%’s
• Avoid
preconcep*ons
• Non-­‐cri*cal
situa*ons
(quickly)
• Gather
as
many
data
as
possible
about
the
problem
to
be
analyzed
• Focus
on
the
highest
possibili*es,
not
the
endless
possibili*es
#TFNOpenMind

Creative technique: The 5 Whys - Toyota
Techniques for ideas generation
#TFNOpenMind

Creative technique: The 5 Whys - Toyota
Techniques for ideas generation
Too many queues at checking desks at the airport
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Creative technique: Six Thinking Hats (Edward de Bono)
• Metaphor: 6 modes of thinking
• 1 hat = 1 mindset
• Encourages lateral thinking
• Thinking full spectrum
• Sorts thinking
• Allows separate egos and performance
• Allows you to change mindsets
Techniques for ideas generation
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Techniques for ideas generation
Sequences:
• Searching a new idea:
• Changing an existing idea:
#TFNOpenMind

Social Networks
Tools and Processes 2.0
for Innovation
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New organizations 2.0.
#TFNOpenMind

Innovation
Comunication
Learning and
development
Sense of Belonging
Commitment
Colaboration
Teamwork
Results
Corporate
social
network
#TFNOpenMind

Social Networks - Tools
CMS/DMS
Content
/
Document
Management
System
Microblogging
CommunicaBon
CollaboraBve
Tools,
Project
Management,
MeeBngs,
etc
ASN/ARS
Analysis
of
Social
Networks
/
Monitoring
#TFNOpenMind

Social Networks - Example
1
Community
of
Crea*vity
21
par*cipants
CHALLENGE
DIVERGENCE – Ideas explosion (1 week)
CONVERGENCE – SELECTION OF 6 IDEAS
(Results orientation and Feasibility)
Preparation executive presentation of the idea
(1 week)
PRESENTATION EXECUTIVE SUMMARY BUSINESS
CASE – APPROVAL 3 final ideas (2 weeks)
3 FUTURE COMMUNITIES OF PRACTICE
6
sub
Communi*es
of
Crea*vity
3-­‐4
par*cipants
x
community
3
final
selected
communi*es
1
month
Board
of
Innova*on
Board
of
Innova*on
Using Creativity Techniques
REAL EXAMPLE
#TFNOpenMind

EXERCISE
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Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
Should marijuana be sold in supermarkets?
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
Marijuana
–
Data
• Cannabis,
commonly
known
as
marijuana
is
a
prepara*on
of
the
Cannabis
plant
intended
for
use
as
a
psychoac*ve
drug
and
as
medicine.
• Cannabis
is
o_en
consumed
for
its
psychoac*ve
and
physiological
effects,
which
can
include
heightened
mood
or
euphoria,
relaxa*on
and
an
increase
in
appe*te.
• Possible
side-­‐effects
include
a
decrease
in
short-­‐term
memory,
dry
mouth,
impaired
motor
skills,
reddening
of
the
eyes,
and
feelings
of
paranoia
or
anxiety.
• The
earliest
recorded
uses
date
from
the
3rd
millennium
BC.
Since
the
early
20th
century
cannabis
has
been
subject
to
legal
restric*ons
with
the
possession,
use,
and
sale
of
cannabis
prepara*ons
containing
psychoac*ve
cannabinoids
currently
illegal
in
most
countries
of
the
world
• Medical
marijuana
refers
to
the
use
of
the
Cannabis
plant
as
a
physician-­‐recommended
herbal
therapy,
which
is
taking
place
in
Canada,
Belgium,
Australia,
the
Netherlands,
Spain,
and
several
U.S.
states.
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Creative technique: Six Thinking Hats (Edward de Bono)
Exercise
#TFNOpenMind

Final recomendation
#TFNOpenMind

#TFNOpenMind

Get out
the Box !!
#TFNOpenMind

Observe
experience
learn:
Success/Fail
Observe
experience
learn:
Success/Fail
#TFNOpenMind

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