What: The Workforce Forum | Recruiting, Training, and Retaining Top Talent
Who: Coordinated by The Chamber For a Greater Chapel Hill-Carrboro and presented by Chapel Hill Media Group, Duke Energy, and Durham Technical Community College.
When: Thursday, July 22, 2021 from 8:30-10:00am
Why: Each year, local employers leave tens of thousands of dollars on the table in cash, tax credits, and in-kind support to recruit, train, and retain workers. The purpose of this forum is to help local employers know what workforce resources are available, why they matter, and how to take advantage of them.
Flow: This forum will demystify the current workforce system and resources available to help local businesses, and begin the community-wide conversation on what it means and what it takes to have a local talent pipeline that meets current and projected demands.
Framing: The Workforce Ecosystem and Talent Pipeline
Katie Loovis, Vice President of External Affairs, The Chamber
Segment 1: Recruiting Resources
• Andrea Fleming, Director of Existing Industry Services, Alamance Chamber
• Luca Romano, VP of Operations, AKG of America
• Caraina Garris, Manager, NC Works Career Center of Orange County
• Nora Spencer, Founder and CEO, Hope Renovations
Segment 2: Training Resources
• Beth Payne, Dean of Corporate Services, Durham Technical Community College
• Roxana Shevack, HR Manager, Morinaga America Foods, Inc
Segment 3: Retaining Resources
• Tammy Wall, Director, Regional Partnership Workforce Development Board
• Jackie Jones, Associate Director of Human Resources, Piedmont Health
About the Critical Issues Series: Coordinated by the Chamber's Government Affairs Committee, the 2021 Critical Issues Series (formerly known as the Policy Series) includes ten forums and features influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro related to the economy, economic and workforce development, public policy, and local elections.
25. Issues Facing Alamance Businesses
▪ Talent
▪ Where to find them
▪ How quickly to onboard them
▪ How much to pay them
▪ How to keep them
What is the talent pipeline?
31. OVERVIEW
Orange County Employment Services provide services to help
individuals secure employment, training, or education leading to
employment with the goal of self-support.
Services may include individual job search, education and training,
and supportive services such as child care for eligible clients.
Two employment centers also exist to help with vocational
needs: OrangeWorks Employment &TrainingCenter and
NCWorks/Skill Development Career Center.
32. PROGRAMS
FNS E&T Employment andTraining: The Food and Nutrition Services
Employment andTraining (FNS E&T) program provides FNS recipients with
supportive educational and employment related services to gain skills,
training, and work experience to increase their ability to obtain regular
employment that will lead to economic self-sufficiency.
WIOA Adult & DislocatedWorker: TheWorkforce Innovation and
OpportunityAct program pairs motivated adult and dislocated workers with
an experienced career adviser who will become their partner on a journey to
obtain new job skills and sustainable employment through targeted
educational and career development opportunities.WIOA offers a variety of
supportive services and hands-on training options. Interested individuals must
apply for program participation and admission is limited based on funding.
WIOA NextGen: This is a comprehensive youth employment program
serving eligible teens and young adults, ages 14-24 (Orange County serves
ages 16-24), who face barriers to education, training, and employment.
Application and placement testing are required for program admission.
Work First: Work First Family Assistance (also calledTANF) provides families
with short-term training and other services to help parents with at least one
child who is under 18 years old (under 19 if still in high school) become
employed and move toward self-sufficiency. Families are assessed to
determine their needs (education, training, day care and transportation) to
obtain and maintain permanent employment.
33. CAREER
CENTERS
NCWorks Career Center/Skills
Development Career Center
100 Europa Dr., Suite 101,
Chapel Hill, NC 27517
GED/High School
Equivalency classes
DurhamTech workforce
development classes
Computer access for job
search and resumes
Partner offices forVocational
Rehabilitation, NCBA/SCSEP,
DWS, UNCNursing, Durham
Tech and more
Employer services
OrangeWorks Employment
andTraining Center
113-B Mayo St., Hillsborough,
NC 27278
GED/High School
Equivalency classes
Computer access for job
search and resumes
OnsiteVeterans' Service
Officer
Hiring Event hosting for local
employers
On-site Cafe 113 for youth
work experience
36. Work
Experience
Funded throughWIOA
100% subsidized employment
The purpose is for job seekers with little to no work history to gain
skills
Employers train to specific job duties
Workman’s Compensation Insurance is covered byWIOA
Support Services are offered as needed
Typically aWEX is a period of 3-6 months for one placement
37. ONTHEJOB
TRAINING
(OJT)
WIOA reimburses employer up to 75% of training wages
(percentage given depends on the size of the business)
For a period of up to 6 months
Resulting in permanent placement
Gives employee time to learn the necessary skills to perform the
occupation
Gives employer a will trained employee and an incentive to
formalize a training plan.
38. INCUMBENT
WORKER
TRAINING
Helps offset the cost of upskilling employees having worked 6
months or more
Training should lead to a promotion
Employer must contribute to the cost of training (cash payments,
in-kind contributions, etc.)
39. FEDERAL
BONDING &
THEWORK
OPPORTUNITY
TAXCREDIT
Federal Bonding
Free individual fidelity bonds
when hiring “at risk”
individuals
$5000 in coverage for the
first 6 months
Protects employer from acts
of theft, larceny,
embezzlement, et.
Work Opportunity
Tax Credit (WOTC)
Federal tax credit available
for hiring individuals facing
significant barriers to
employment
Can receive from $1200 to
$9600 for each eligible
employee.
40. Additional
Employer
Services
Rapid response assistance
Job applicant screening and qualified candidate referrals
Valuable and up-to-date labor market facts and projections, such
as wages
Information on tax credits for hiring particular groups of workers
Space to conduct job interviews
Help arranging job fairs
Open job orders with local, state, and national access
Access to a readily available data base for resumes (ncworks.gov)
Apprenticeships/Internships
41. CENTER
CONTACT
INFO
NCWorks Career Center
Manager-CarainaG. Edwards
100 Europa Dr.
Suite 101
Chapel Hill, NC 27517
(919) 245-4335
sdcjoblink@orangecountync.g
ov
Facebook.com/NCWorksOrang
eCounty
OrangeWorks Employment and
Training Center
Manager-LenaAngelichio-Miller
113-B Mayo St.
Hillsborough, NC 27278
(919) 245-4354
dssemploymentservices@oran
gecountync.gov
Facebook.com/OrangeWorksNC
44. durhamtech.edu
Durham Technical Community College
• Established in 1961, celebrating 60 years
• Three campuses serving Durham and Orange Counties
• Seven Guided Career Pathways with 100+ credit certificate,
diploma, and degree programs and dozens of non-credit programs
• Building, Engineering, and Skilled Trades
• Business and Entrepreneurship
• Creative and Liberal Arts
• Health and Wellness
• Information Technology
• Human Services and Public Safety
• Science and Math
45. durhamtech.edu
Customized Training Program
• Supports the economic development efforts of the State
• Provides customized training assistance to eligible business and industry
• Enhances the growth potential of companies
• Increases the retention of existing industry
• Prepares NC’s workforce with essential skills
45
Adding Value and Creating Success
46. NORTH CENTRAL: Central Carolina, Durham Tech, Edgecombe, Johnston, Nash, Piedmont, Vance-Granville, Wake Tech, Wilson—Sara Lloyd, Regional Director
NORTHEAST: Beaufort County, College of the Albemarle, Halifax, Martin, Pitt, Roanoke Chowan—Lauren Dudley, Regional Director
NORTHWEST: Caldwell, Catawba Valley, Mayland, McDowell Tech, Western Piedmont, Wilkes—Betty Silver, Regional Director
PIEDMONT TRIAD: Alamance, Davidson County, Forsyth Tech, Guilford Tech, Randolph, Rockingham, Surry—Cathy Beeson, Regional Director
SANDHILLS: Bladen, Fayetteville Tech, Montgomery, Richmond, Robeson, Sampson, Sandhills, Southeastern—TJ Haney, Regional Director
SOUTHEAST: Brunswick, Cape Fear, Carteret, Coastal Carolina, Craven, James Sprunt, Lenoir, Pamlico, Wayne—Lynn Creech, Regional Director
SOUTHWEST: Central Piedmont, Cleveland, Gaston, Mitchell, Rowan Cabarrus, South Piedmont, Stanly—Don Huneycutt, Regional Director
WESTERN: Asheville Buncombe Tech, Blue Ridge, Haywood, Isothermal, Southwestern, Tri-County—Betty Silver, Regional Director
Customized Training Program
47. durhamtech.edu
North Carolina pioneered customized training for manufacturers and businesses
in 1958 and continues to provide the nation’s most recognized customized
training for business and industry.
Course Areas
• Customized job specific
technical training
• Leadership/Supervisor
• Continuous Improvement
• Safety
• Quality Systems
• Compliance
• OEM
• Computer Training
Job Growth Productivity
Enhancement
▪ Existing Industry/
Business upgrading
skills of incumbent
workers
▪ Increasing the
Company’s profitability
and/or productivity
▪ Training to support job
titles within the
company’s goal
Technology
Investment
▪ Existing
Industry/Business
installing new
technology such as a
new production line or
equipment
▪ Capital investment
▪ Training to support job
titles for company’s
new technology
▪ New Industry/Business
creating new jobs in
NC
▪ Existing Industry/
Business expanding in
NC creating new jobs
▪ Training to support the
job titles in the newly
created jobs
Customized Training Program
48. durhamtech.edu
Discovery of Project
Identification of
Timeline
Design and
Development of
Comprehensive
Training Plan
Delivery of Pre-
Employment
Training
Delivery of Post-
Employment
Training
On-going
Support
From Discovery to Delivery
49. durhamtech.edu
• Career Services - Connect with students and alumni through the College
Central Network job portal, information sessions, and career fairs
• Work-Based Learning and Apprenticeship - Develop your talent pipeline with
work-based learning, internship, and registered apprenticeship programs
• Workforce Assessment and Career Readiness Certificate - Utilize the
WorkKeys® system to assess skill levels and compare with industry benchmarks
• Program Advisory and Partnership Opportunities - Engage with industry-
specific program areas and faculty
• Small Business Center - Access small business training and technical
assistance resources
Beth Payne
919-536-7239 x4304
payneb@durhamtech.edu
Durham Tech Resources for Employers
53. WHAT IS A WORKFORCE BOARD?
➢ A local Workforce Development Board is a group
of community leaders appointed by local elected
officials and charged with planning and oversight
responsibilities for workforce programs and services
in their area.
➢ There are 23 workforce boards in North Carolina
54. REGIONAL PARTNERSHIP WDB PROVIDES
WORKFORCE SERVICES IN:
The vision of the Regional Partnership WDB is to stimulate
economic growth by providing a skilled workforce that
exceeds business needs for today and tomorrow.
❖ Alamance
❖ Montgomery
❖ Moore
❖ Orange
❖ and Randolph Counties
55. WORKFORCE GRANTS AND INCENTIVES
PROVIDED BY
LOCAL WORKFORCE BOARDS
❖Incumbent Worker Training
❖On-the-Job Training
❖Federal Bonding
❖Work Opportunity Tax Credit
57. EMPLOYEE ELIGIBILITY:
Employees who are eligible for IWT grants are those who:
➢ Are at least 18 years of age and a paid employee of your business
➢ Meet the Fair Labor Standards Act (FLSA) requirements for an
employer-employee relationship
➢ Have consistently worked for your business for six months
or more
➢ Are U.S. citizens, or non-citizens permitted to work in
the U.S.
58. BUSINESSES ELIGIBLE FOR
INCUMBENT WORKER TRAINING
To be eligible to apply for IWT, a business must be:
➢ A North Carolina business in operation within the
state for 12 months or more
➢ Current on all federal, state and local obligations
➢ Financially viable
59. ON-THE-JOB TRAINING
➢ On-the-Job Training (OJT) helps businesses
offset training costs while filling skilled
positions and creating new job
opportunities.
➢ Employers receive assistance with
recruiting talent, while creating a viable
pathway for unemployed workers.
60. OJT PROGRAM BENEFITS
Program Benefits
➢ • Save time and money while minimizing new hire risk
➢ • Provide valuable skills and experience to jobseekers,
that are specific to your business or industry
➢ • Previously unemployed or underemployed
employees earn wages while gaining valuable
occupational skills
61. OTHER RESOURCES
Federal Bonding – for employers considering hiring high risk workers
protects employers against theft or dishonesty
Work Opportunity Tax Credit (WOTC)- federal tax credit available
to employers who hire individuals from eligible target groups who
are qualified for positions but face significant barriers to
employment.
62. REGIONAL PARTNERSHIP WDB
BUSINESS SERVICE REPRESENTATIVE
Glenda Morrow:
Serving Alamance, Orange and
Randolph Counties
Phone: 336-570-6800 (office)
336-212-4357 (mobile)
Email: gmorrow@regionalcs.org
Vacant:
Serving Montgomery, Moore
and Randolph Counties
Phone: 336-629-5141