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Building a Franchise Brand
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Building a Franchise Brand
1.
2.
The ability to
on-sell a franchise is largely based on the equity the brand has, or can develop. © Block Branding 2011
3.
Consistently applying your
brand gives people the confidence that, no matter which store they chose to eat at, they’ll be guaranteed the same quality of product, service and experience. © Block Branding 2011
4.
Branding a franchise
is a fundamental investment and is one of the key determinants in its long-term success or failure. © Block Branding 2011
5.
It’s really not
about you. © Block Branding 2011
6.
Building a franchise business
essentially means developing a comprehensive ‘package’ over a period of time. © Block Branding 2011
7.
The strength of
the brand equity represents some of the franchise offer. © Block Branding 2011
8.
Map your market.
Find out who they are. © Block Branding 2011
9.
A singular vision, purpose
and philosophy. © Block Branding 2011
10.
You have to
be consistently compelling. © Block Branding 2011
11.
It’s all about
finding the emotion in your brand. © Block Branding 2011
12.
The possibilities are
endless. © Block Branding 2011
13.
This is a
long-term investment. © Block Branding 2011
14.
Is it really
what they want? © Block Branding 2011
15.
Yes, you’ve made
it! © Block Branding 2011
16.
Dilution of the
brand, is effectively a dilution of your product. © Block Branding 2011
17.
Koreans live and
die by their brands Aussie meat pies in Korea? © Block Branding 2011
18.
Bondi pie company
visual # 1 © Block Branding 2011
19.
© Block Branding
2011
20.
© Block Branding
2011
21.
Establish signature pieces
for duplication into future franchising outlets. © Block Branding 2011
22.
Do you really
want to go there? © Block Branding 2011
23.
If it isn't
broke… © Block Branding 2011
24.
© Block Branding
2011
25.
He said WHAT?
© Block Branding 2011
26.
You see, customers
get confused. They don’t understand what you mean to them anymore. And then, they start to stray © Block Branding 2011
27.
But I don’t
like that colour! © Block Branding 2011
28.
Franchisees need to
be able to react to local competition and seasonality issues. © Block Branding 2011
29.
Always be consistent
with your overall brand image. © Block Branding 2011
30.
We don’t want
communications looking like the parts and pieces were randomly thrown on the page. © Block Branding 2011
31.
The responsibility of
head office is to build the brand, stimulate sales and accommodate local requirements from the franchisees. © Block Branding 2011
32.
Communicate, Communicate, Communicate.
© Block Branding 2011
33.
Remember that head
office has the larger brand-building effort in mind. © Block Branding 2011
34.
No, we’re not the
only ones with good ideas. © Block Branding 2011
35.
Share your ideas
with the rest of your network. © Block Branding 2011
36.
Anchor the idea
or concept in the brand strategy. © Block Branding 2011
37.
So where does
social media fall into the mix? © Block Branding 2011
38.
Build a solid
online strategy first. © Block Branding 2011
39.
Rule One: Establish
your goals © Block Branding 2011
40.
Rule Two: Define your
objectives. © Block Branding 2011
41.
Rule Three: Define
your key messages. © Block Branding 2011
42.
Think about a
hammer trying to drive a screw. The tool doesn’t make the decision to hit the wrong thing. You do. © Block Branding 2011
43.
Be smart about
communicating in social media circles… © Block Branding 2011
44.
If you think
it’s not going to spread and you’re safe, that’s when it gets bigger. © Block Branding 2011
45.
Domino’s got blind-sided
by two idiots with a video camera. © Block Branding 2011
46.
Repetition of a
customer experience is fundamental to creating a successful franchise. © Block Branding 2011
47.
Make allowances so
the brand can grow. © Block Branding 2011
48.
Make decisions through your customers’
eyes. © Block Branding 2011
49.
Trust me, doing
the ‘brand stuff’ later is a false economy. © Block Branding 2011
50.
Be vigilant.
51.
Brand building takes persistence
and patience. © Block Branding 2011
52.
And don’t forget
to have fun! © Block Branding 2011