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The ability to on-sell a franchise is largely based on the
equity the brand has, or can develop.




                                                     © Block Branding 2011
Consistently applying your brand gives people the confidence that, no
matter which store they chose to eat at, they’ll be guaranteed the same
quality of product, service and experience.
                                                              © Block Branding 2011
Branding a franchise is a fundamental investment
and is one of the key determinants in its long-term
success or failure.




                                                      © Block Branding 2011
It’s really not about you.




                             © Block Branding 2011
Building a franchise
business essentially
means developing a
comprehensive
‘package’ over a
period of time.




                © Block Branding 2011
The strength of the brand
 equity represents some




                            of the franchise offer.




                                                      © Block Branding 2011
Map your market.
      Find out who they are.




                               © Block Branding 2011
A singular vision,
purpose and philosophy.




                      © Block Branding 2011
You have to be consistently compelling.




                                          © Block Branding 2011
It’s all about finding the
emotion in your brand.


                      © Block Branding 2011
The possibilities are endless.




                      © Block Branding 2011
This is a long-term investment.

                                  © Block Branding 2011
Is it really what they want?




                      © Block Branding 2011
Yes, you’ve made it!




                       © Block Branding 2011
Dilution of the brand, is effectively
         a dilution of your product.




                            © Block Branding 2011
Koreans live and die by their brands
Aussie meat pies in Korea?




                                              © Block Branding 2011
Bondi pie company visual # 1




                               © Block Branding 2011
© Block Branding 2011
© Block Branding 2011
Establish signature pieces for duplication
into future franchising outlets.
                                             © Block Branding 2011
Do you really want to go there?




                                  © Block Branding 2011
If it isn't broke…




                     © Block Branding 2011
© Block Branding 2011
He said WHAT?




         © Block Branding 2011
You see, customers get confused. They
don’t understand what you mean to them
anymore. And then, they start to stray




                                         © Block Branding 2011
But I don’t like
 that colour!




           © Block Branding 2011
Franchisees need to be able to react to
local competition and seasonality issues.




                                            © Block Branding 2011
Always be consistent with your overall brand image.
                                                 © Block Branding 2011
We don’t want communications
looking like the parts and pieces
were randomly thrown on the page.




                                    © Block Branding 2011
The responsibility of head office is to build the brand,
stimulate sales and accommodate local requirements
from the franchisees.




                                                   © Block Branding 2011
Communicate, Communicate, Communicate.
                                         © Block Branding 2011
Remember that head office has
the larger brand-building effort in mind.

                                            © Block Branding 2011
No, we’re not
the only ones
with good ideas.




         © Block Branding 2011
Share your ideas with the
    rest of your network.




                            © Block Branding 2011
Anchor the idea or concept in the brand strategy.
                                                © Block Branding 2011
So where does social media fall into the mix?




                                                © Block Branding 2011
Build a solid online strategy first.




                                       © Block Branding 2011
Rule One: Establish your goals
                                 © Block Branding 2011
Rule Two:
Define your objectives.




                          © Block Branding 2011
Rule Three: Define your key messages.
                                        © Block Branding 2011
Think about a hammer
                           trying to drive a screw.




The tool doesn’t make the decision
to hit the wrong thing. You do.

                                                      © Block Branding 2011
Be smart about communicating in social media circles…




                                                © Block Branding 2011
If you think it’s not going to spread
and you’re safe, that’s when it gets bigger.




                                               © Block Branding 2011
Domino’s got blind-sided by two
  idiots with a video camera.



                                  © Block Branding 2011
Repetition of a customer experience
         is fundamental to creating a
                successful franchise.




                           © Block Branding 2011
Make allowances so the brand can grow.
                                         © Block Branding 2011
Make decisions
through your
customers’ eyes.




                   © Block Branding 2011
Trust me, doing the ‘brand stuff’ later is a false economy.




                                                    © Block Branding 2011
Be vigilant.
Brand building takes
persistence and patience.




                   © Block Branding 2011
And don’t forget to have fun!




                         © Block Branding 2011

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Building a Franchise Brand