Half-Day Workshop on Calm Technology | UXLX Conference Lisbon, Portugal
The difference between an annoying technology and one that is helpful is how it engages our attention. Calm Technology is a framework for designing ubiquitous devices that engage our attention in an appropriate manner. The aim of Calm Technology is to provide principles that follow the human lifestyle and environment in mind, allowing technology to amplify humanness instead of taking it away. This workshop will cover how to use principles of Calm Technology to design the next generation of connected devices. We’ll look at notification styles, compressing information into other senses, and designing for the least amount of cognitive overhead. Participants will work in groups to solve a series of design challenges, including designing new products, 'calming down' a complex ones, communicating the principles of Calm Technology across an organization and team, and entering a product successfully into the marketplace. You’ll learn how to: Use principles of Calm Technology to design the next generation of connected devices. Design appropriate notification systems into both physical and software products Communicate the principles of Calm Technology to your across your organization and team Use methods of Calm Technology to design technology for generations, not seasons. Enter your product successfully into the marketplace. Who is the workshop for? This workshop is for anyone that actively builds or makes decisions about technology, especially user experience designers, product designers, managers, creative directors and developers. Attendees are encouraged to have some background in user experience design and look at http://calmtechnology.com/ before the workshop.
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Half-Day Workshop on Calm Technology | UXLX Conference Lisbon, Portugal
- 1. caseorganic.com Calm Technology Amber Case @caseorganic UXLX | 25 May 2016 | Lisbon, Portugal http://caseorganic.com | http://calmtech.com Principles and Patterns for Non-Intrusive Design
- 2. caseorganic.com 50 billion devices will be online by 2020. -Cisco
- 7. caseorganic.com The Dystopian Kitchen of the Future
- 8. caseorganic.com An era of interruptive technology
- 10. caseorganic.com An era of interruptive technology
- 11. caseorganic.com We need a Calm Technology
- 12. caseorganic.com XEROX PARC: mid-90s Mark Weiser John Seeley Brown
- 13. caseorganic.com
- 14. caseorganic.com “A good tool is an invisible tool. By invisible, we mean that the tool does not intrude on your consciousness; you focus on the task, not the tool.” Mark Weiser -- 1993
- 15. caseorganic.com The scarce resource in the 21st Century will not be technology. It will be attention. - Mark Weiser
- 17. caseorganic.com I. Technology shouldn’t require all of our attention, just some of it, and only when necessary
- 19. caseorganic.com II. Technology should empower the periphery
- 20. caseorganic.com LUMOBack Smart Posture Sensor Buzzes you when you exhibit poor posture.
- 21. caseorganic.com Weather Status Lighting Hue Lightbulb connected to a weather report Aaron Parecki @aaronpk 2014
- 22. caseorganic.com Light-Based Status System connected to Beeminder Aaron Parecki @aaronpk 2014
- 23. caseorganic.com III. Technology should inform and encalm
- 25. caseorganic.com Exercise 2: Calm down an existing product (20 min)
- 26. caseorganic.com 1. Machines shouldn't act like humans 2. Humans shouldn't act like machines IV. Technology should amplify the best of technology and the best of humanity.
- 27. caseorganic.com
- 28. caseorganic.com Sleep Cycle Sleep Tracker and Alarm Clock sleepcycle.com
- 29. caseorganic.com Sleep Cycle Sleep Tracker and Alarm Clock sleepcycle.com
- 30. caseorganic.com V. Technology can communicate, but it doesn’t need to speak
- 31. caseorganic.com
- 32. caseorganic.com The Roomba Robotic Vacuum Cleaner :)
- 33. caseorganic.com Weiser’s Status Tone Alarm Clock …”the kind of tune the computer plays to wake me up will tell me something about my first few appointments of the day. A quick, urgent tune: 8am important meeting. Quiet, reflective music: nothing until noon”. - Weiser, 1996 From { Open House }* March 1996, ITP Review 2.0, March 1996.
- 34. caseorganic.com VI. Technology should consider social norms
- 35. caseorganic.com Restorative Normal Enhancing Fear-inducing Accepted Invisible Technology Social EffectExample
- 36. caseorganic.com Interface of Ease Expensive, new interfaces, latest releases, up to date Transparent/owned Hand me down interfaces, old tech, outdated tech Obscured/leased Interface of Control High Social EffectSocial Status Low Interface Type
- 37. caseorganic.com Feature Phones • Limited Features • Text and Voice Calls • Few apps • Widely adopted over time
- 38. caseorganic.com The arrival of the smartphone camera
- 40. caseorganic.com What was different ? • Design and product launch • Developer on-boarding failure • Secrecy/Mystery/Exclusivity • Closed System • Too many features • Price
- 41. caseorganic.com Results • Reduced play • Confusion • Speculation • Fear
- 42. caseorganic.com Questions people asked me when I wore Google Glass
- 43. caseorganic.com Compare to the iPhone Launch • Improvement on an existing system (smartphones) • Developer onboarding • Limited Features
- 44. caseorganic.com Results • Play (thousands of apps in the store upon launch) • Excitement • Widespread adoption
- 45. caseorganic.com Exercise 4: Design a launch plan for Google Glass so that it is more likely to be socially adopted (25 min)
- 46. caseorganic.com VII. The right amount of technology is the minimum amount to solve the problem
- 48. caseorganic.com Good design allows people to accomplish their goals in the least amount of moves
- 49. caseorganic.com Calm Technology allows people to accomplish the same goals with the least amount of mental cost
- 50. caseorganic.com Exercise 5: Design an in-home product that provides information or functionality - No Internet connection required - Charge the product yearly (20 min)
- 51. caseorganic.com I. Technology should require the smallest amount of our attention. II. Technology should inform and encalm III. Technology should empower the periphery IV. Technology should amplify the best of technology and the best of humanity V. Technology should respect social norms VI. Technology can communicate, but doesn’t need to speak VII.The right amount of technology is the minimum amount to solve the problem VIII.Technology should make use of the near and the far Eight Principles of Calm Tech | Calmtech.com
- 52. caseorganic.com A person's primary task should not be computing, but being human.
- 54. caseorganic.com Calm Technology from O’Reilly books http://shop.oreilly.com
- 55. caseorganic.com Thank you very much! Amber Case | @caseorganic http://caseorganic.com http://calmtech.com
Editor's Notes
- Design the most interruptive product you can. And document it! We’ll use it later. Give 15 min and ask if people need more time. People should give 2 minute speeches during this time. Pen and paper only.
- And that’s why we need a calm technology
- And that’s why we need a calm technology
- You shouldn’t have to go through the Internet in order to turn on and off your lights. We are carrying around supercomputers in our pockets. We shoduldn’t be doing all of our processing in the cloud. Touching the network will become expensive. How few times can you go to the network?
- Use the principles of calm tech to calm down the existing product.
- Includes other tech such as insilun pumps, crutches, etc.
- Includes other tech such as insilun pumps, crutches, etc.
- Includes other tech such as insilun pumps, crutches, etc.
- Includes other tech such as insilun pumps, crutches, etc.
- Use the principles of calm tech to calm down the existing product.
- Use the principles of calm tech to calm down the existing product.
- And that’s why we need a calm technology