This document discusses communicating outcomes in social services. It addresses where the sector currently stands with supply mapping, value, and managing on less. Key areas that determine the quality of services include meeting user needs, user involvement, diversity, and value for money. The document outlines how the sector has moved towards more accountable and user-centered models through separate funding streams and supply mapping. It also discusses criteria for evaluating services, issues with current evaluation methods, and the importance of capturing user gains and social value. Overall, the document advocates for a continued focus on local needs, evidence-based practices, and partnerships to demonstrate outcomes and value to stakeholders.