Leveraging Your B2C portal
•Télécharger en tant que PPTX, PDF•
0 j'aime•240 vues
How to maximize the value of a web portal. Presentation was given at Educause in Orlando. Is applicable to business.
Recommandé
Contenu connexe
Tendances
Tendances (16)
Similaire à Leveraging Your B2C portal
Similaire à Leveraging Your B2C portal (20)
Plus de Christopher Duffy
Leveraging Your B2C portal
- 1. Maximizing Value for ConstituentsLeveraging Your Portal Christopher Duffy, CIO, Peirce College JENZABAR Copyright Christopher Duffy , 2008. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author
- 2. Agenda Introduction Maximizing For Your Audiences Internal External Growing The Portal Internal Efficiencies Leverage Interoperability Departmental Involvement Continuing the Success Background
- 4. Moved to online courses in 2000
- 5. 100% of courses are taught in traditional & online format
- 6. Average student age is 33 years old
- 7. 54% of students are female
- 8. 70% of students are racial and ethnic minority Fouindation
- 9. Goals Provide universal access for all constituents Eliminate barriers of entry or success Empower students Use familiar technology Interoperable Customizable
- 11. Since You Built It….. will they come?
- 12. Leverage Internally Identify Audience Staff Faculty Board
- 13. Drive for Value Intranet Homepage For All Leverage via Single Sign On Departments “OWN” Their Pages Internal Processes , Intranet ONLY
- 18. External Leverage Contractors & Consultants Web Email Billing & Invoicing Adjunct Faculty Limited SIS & Intranet Web Email Alumni Constant Contact Directory Contributions Services Career Library Lab
- 19. Self Service Students Drop & Add Advising Registration Transcripts Parking Permits Dorm Requests Software Downloads Financial Aid Pay Online Grade Reports Single Sign On (SSO) Library LMS External Databases
- 22. Conect the Community Forums, Blogs & Wikis, oh my! Student Life Honor societies Fraternities & Sororities Interest & Support Groups Personal Pages Link Externally Email Social Networking Sites
- 24. Moving Forward Create a Prioritized List Show Success Give Delivery Dates Update content Make Visual Changes Drive all to & Through the portal Have a feedback channel Close the Loop
- 25. Summary Building it is 1st Step .edu =Prospective My.portal = Current Drive value into the portal Internally Externally Look at incidental costs Support Keep it Fresh & Foremost Customize, Personalize, & Brand!
Notes de l'éditeur
- Chris
- Chris – 1st 3 bulletsQuick BackgroundDennisUportalvs JICSEither option open source or proprietary requires customization on-topHave programmer on staff OR relationship with consultant to build on-top
- Integrate best-of-breed technology for student learningGive our students a sense of accomplishment and community.
- ChrisIn order to leverage more of the portal, you need to look not ONLY at your studentsBut to other important groupsHere are a few internal groupsStaffFacultyBoard
- ChrisStart looking at areas where you can drive Internal ValueHRITBusiness/Registrar Forms
- ChrisStart looking at areas where you can drive Internal ValueHRITBusiness/Registrar Forms
- DennisA few of the audiences our portal touchesBuild in connections to important infoINTEGRATE through the Portal
- DennisBulk of functionality we wanted at GO LIVEWe determined certain great features would happen in the future after go liveeCollege SSOPowerFAIDS/NetPartner ConnectionPath for Student Self AdvisingChrisAnything to ADD?
- ChrisLeverage the value past the student functions you giveLet them bring THEIR value to the portalboth On Campus and Beyond
- DennisDon’t let feedback just come inDo something with it
- ChrisJust because you build it does NOT mean they’ll use itSeparate the roleAdd More Value
- Dennis & Chris