The efficiency and performance of an HR organization has never been more relevant and critical than it is in today’s competitive environment. The pulse of an organization’s workforce must be felt in the key decision-making areas throughout that organization. On-demand insight into the workforce facilitates timely and precise decision-making across the organization and fosters recognition of the impact of their initiatives. In this session, learn how DeVry Inc. worked with cfactor to blaze a path to create greater transparency and improved decision-making capabilities by unleashing the power of workforce analytics.

1. Workforce Insight: A Case Study
DeVry
Inc.
&
cfactor

2. Redefining Workforce Analytics @ DeVry
Deb
Maher
Senior
Director,
HRIS
&
Shared
Services
DeVry
Inc.
Cary
Schuler
CEO,
cfactor

3. Se/ng
the
Stage:
The
Current
State

4. About DeVry Inc.
DeVry
Inc.
is
a
global
provider
of
educaBonal
services
and
one
of
the
largest
publicly
held
educaBon
companies
in
the
world.
2009,
PlaBnum
400
List
of
America’s
June
8,
2009,
DeVry
Inc.
joined
the
Best
Big
Companies
S&P
500
Index

5. Serving 119,000 Students
Multinational (over 100
locations)
Numerous Institutions
$2.2B in Revenues
17,000+ Employees

6. With Growth Came...
MulBple
Technology
PlaTorms
Systems
Not
Connected
Inconsistent
&
Manual
Processes
Data
Entry
in
MulBple
Places
Inability
to
Gather
Timely,
Cross-­‐
FuncBonal
InformaBon
“Best
Guess”
Decision
Making

7. Audience
Poll
What
are
your
top
challenges:
q MulBple
Technology
PlaTorms
q Systems
Not
Connected
q Inconsistent
&
Manual
Processes
q Data
Entry
in
MulBple
Places
q Inability
to
Gather
Timely,
Cross-­‐FuncBonal
InformaBon
www.cfactorworks.com

8. The Plan.
Step 1: Unify
Step 2: Standardize
Step 3: Evolve

9. Employee
Count:
17,000+
Environment:
§ TransnaBonal
§ Unifying
10+
Different
Systems
§ Process
AutomaBon,
CommunicaBons,
CommuniBes
&
“One
Place”
to
drive:
§ Efficiency
/
ProducBvity
§ Employee
Engagement
§ Workforce
Insight
/
Metrics

10. Phase II:
Workforce Insight
Put
Bmely,
acBonable,
accurate
data
in
the
hands
of
decision
makers

11. DeVry’s Approach
§ Enterprise-­‐wide
Visibility
Don’t disrupt what
is working. § Dynamic
HR
Dashboards
Enhance it.
§ Trending
and
Insights
§ Flexibility
to
Explore
www.cfactorworks.com

12. Enterprise-wide Visibility
Where is data?
Everywhere.
§ HRMS
and
other
systems
§ Personal
Profiles
§ Virtual
Directories
www.cfactorworks.com

13. Enterprise-wide Visibility
§ Dashboards
for
managers
§ Trending
capabiliBes
§ Flexibility
to
explore
www.cfactorworks.com

14. Dynamic HR Dashboards
§ On-­‐demand
data
regarding
workforce,
talent
&
performance,
compensaBon
§ Secure
access
to
informaBon
based
on
role
www.cfactorworks.com

15. Trending & Insights
§ Trend
compensaBon,
turnover,
headcount
and
staffing
§ Meaningful
data
(not
anecdotal)
www.cfactorworks.com

16. Trending & Insights
§ Mini
LMS
§ Supports
onboarding
and
development
§ Provides
visibility
into
employee
progress
www.cfactorworks.com

17. Flexibility to Explore
§ Ability
to
mine
workforce
/
talent
§
Deeper
view
into
posiBons,
departments,
jobs
§ Drill
into
employee
snapshots
and
demographics
www.cfactorworks.com

18. The Returns By the Numbers…
Through Workforce Insight
§ On-­‐demand
reporBng
for
Dashboards alone,
Managers
+1,500 reports / mo.
are delivered
§ More
informed
decision-­‐making
Other reports receive over
§ Deeper
understanding,
gehng
to
+ 21,000 inquiries / mo.
the
root
cause
§ Data
is
unlocked
and
usable
in
+3,000
many
ways
Total Rewards Statements
viewed every month.
* on average
www.cfactorworks.com

19. Seeing
Things
in
a
New
Light:
Making
Data
Visual
and
InteracBve

20. Visual & Interactive Data
§ The
latest
enabling
tools
are
powerful
§ Engaging
beyond
staBc
charts
and
numbers
§ Provide
the
most
value,
meaningful
soluBons
for
common
issues
§ Strong
adopBon
–
these
are
the
tools
managers
want,
and
will
use
www.cfactorworks.com

21. Visual & Interactive Data
See the Data.
Use the Data.
§ Example:
Org
Charts
§ Snapshot
of
talent
data
viewed
in
the
org
structure
§ InteracBve
and
funcBonal
www.cfactorworks.com

22. Visual & Interactive Data
See the Data.
Use the Data.
§ Ex:
Total
Rewards
Statements
§ Embeds
current
data,
on-­‐demand
§ Employees
can
explore
on
their
own
www.cfactorworks.com

23. Where
to
Start:
Tips
for
Success

24. Take-Aways
§ Unify,
unify,
unify!
§ Unlock
data
–
get
it
into
the
hands
that
need
it
§ Make
it
meaningful
–
visual,
concise,
comparable
and
explorable
§ Take
advantage
of
enabling
technologies
§ Start
small
and
evolve
–
correlate
and
overlay
data
for
deeper
insights
www.cfactorworks.com

25. Q&A
Deb
Maher
Cary
Schuler
DeVry
Inc.
cfactor
Works
Inc.
dmaher@devry.edu
cschuler@cfactorworks.com
630.353.3797
877.655.5798
ext.
101
cfactor
Works
Inc.
For
over
a
decade
cfactor
Works
Inc.
has
delivered
collaboraBon,
engagement
and
producBvity
tools
for
hundreds
of
thousands
of
employees.
We
do
this
by
deploying
HR
management,
communicaBon
and
social
technology.
Keep
exisBng
systems
that
are
working
in
place
and
layer
in
cfactor
to
cost-­‐effecBvely
achieve
best
in
class
experiences
using
all,
or
only
some,
of
our
many
modules.