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Professional Services & Advisory Division 
ICFE FRAUD RISK 
MANAGEMENT PROGRAMME 
A comprehensive strategy in building defence 
against corporate fraud and misconduct 
ICFE Group of Companies 
International Cybercrime & Forensics Examiners 
SINGAPORE | MALAYSIA | HONG KONG 
Integrity • Accuracy • Objectivity 
Website: www.icfe-cg.com 
Email: enquiry@icfe-cg.com 
Follow us: ICFE Group of Companies 
ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 
ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
INTRODUCTION 
Recent succession of corporate scandals and misconducts had 
wreaked havocs within the corporate communities and also brought 
a bad name to internal controls system and its fellow sentinels. These 
strings of events had brought home a strong message to the 
regulators and senior executives and that is we need to develop a 
stronger and more robust strategy against potential fraudsters and 
their schemes. This strategy has to achieve three objectives – 
Prevention, Detection and Counteractive Response: - 
Prevention – Mitigating the potential risk for corporate fraud and 
misconduct from occurring 
Detection – Ability to uncover potential fraudsters and/or its 
schemes when they occur 
Counteractive Response – Applying accurate & effective 
remedial strategies to reduce real & potential damages caused by 
fraudsters and its schemes 
The challenge is for companies to formulate and develop a 
well-balanced strategy that incorporates elements that will achieve 
the three goals of managing fraud risk. 
WHY FRAUD OCCURS? 
We believed that the key to effectively managing fraud risk is to 
understand why fraud occurs. 
The fraud triangle is originated from the hypothesis by famous 
criminologist, Donald Cressey. According to him, three factors have to 
exist for someone to commit fraud. These factors are as follows: 
• Perceived unresolvable pressure 
• Perceived opportunities for resolution 
• Rationalisation 
Perceived Unresolvable Pressure 
This portion depicts what motivates a person to commit fraud. He 
or she is bearing the pressure of perceived problems that cannot be 
resolved through legitimate means. Thus, he or she will begin to 
consider taking the risk of breaking the law (e.g. misappropriating 
company’s assets, taking bribes, etc). 
Perceived Opportunities for Resolution 
This portion depicts the possible areas that a person perceived he 
or she could abuse with his or her position in secrecy and not likely 
to be caught. The person also has to perceive that by doing this his 
or her problem could be resolved. Most fraud are committed by 
senior executives and they continue to maintain their status as long 
as they are not caught. 
Rationalisation 
Most fraudsters do not see themselves as criminal rather they 
perceived themselves as someone being caught in a bad situation. 
Thus, fraudsters will normally rationalise the crime he or she is 
committing as acceptable and justifiable. 
By understanding these elements that contributes to the 
occurrence of fraud, we can measure them against each 
organisation and formulate an effective fraud risk management 
programme. 
The Fraud Triangle: 
OPPORTUNITY 
RATIONALISATION 
PRESSURE 
FRAUD 
TRIANGLE 
ARE WE DOING IT RIGHT? 
Many businesses chose to take the notion of “we will tackle the 
problem when it happens”. Unfortunately, we can’t adopt that 
thinking when we are dealing with fraud or misconduct. It will be 
too late and extremely costly to the businesses by the time they are 
aware of the incidents. This often left them clueless of how they 
should response to such incidents. 
Businesses could consider these questions to have a feel if they are 
doing adequately or correctly in responding to fraud risk and 
misconduct: 
Do you have relevant & adequate system to manage and 
identify fraudulent activities? 
Are you aware of the types of fraud that your company, 
business units or functions are vulnerable to? 
Are you familiar with the common fraud within your industry? 
Are your company’s internal controls strong enough to reduce 
the prominent fraud risks? 
Did you test the effectiveness of your company’s anti-fraud and 
internal control system? 
Is there a fraud management protocol to follow when fraud is 
detected? 
2 
© 2014, ICFE Group of Companies ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 
ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
FRAUD RISK ASSESSMENT (FRA) 
We assess the fraud risk of each business on the basis of the 
typologies of fraudulent schemes & misconduct which it is exposed 
to and intended to mitigate. Simultaneously, we also determine 
whether the existing control structure is effective and adequate. 
An example of FRA process can be seen below: 
DESIGN 
We design and develop customised controls to mitigate risks 
identified and at the same time balancing business needs, regulatory 
requirements and relevant international best practices. 
IMPLEMENTATION 
Formulating effective process to implement new controls and 
assigning relevant authority, responsibilities and resources to 
selected individual tasked to manage these controls. ICFE is also able 
to assist businesses in selecting and coaching suitable individuals for 
this important role. 
Simultaneously, business wide training and awareness talk will also 
be made available so that all levels of needs are met. 
ICFE’s in-house communication team will assist businesses to design 
necessary peripherals and manage publicity campaigns to promote 
the new framework and/or controls to all stakeholders. 
EVALUATION 
All new framework and controls will be subjected to 
post-implementation evaluation by ICFE anti-fraud specialist. Both 
processes and related personnel will be evaluated through covert 
penetration, targeted surveys and self-assessment. 
COMPLEMENTARY SUPPORT SERVICES 
ICFE also provides the following professional services to 
complement our FRM programme: 
Fraud Examination Services 
Professional Fraud Interviewing 
Stand-alone Whistle Blowing Service 
ABOUT ICFE 
The ICFE Group of Companies is a think-tank group of firms dedicated 
to Fraud Risk Management, Investigation and Prevention. 
Headquartered in Singapore with regional offices in Malaysia and 
Hong Kong, ICFE Group of Companies was formed with the intention 
of combating fraudulent activity and maintaining good corporate 
governance, and consequently providing professional training and 
value-adding consultancy services at affordable rates. Our 
consultants are practicing Certified Fraud Examiners (CFE). 
ICFE aims to share its expertise with working professionals or 
organisations who wish to stay abreast of the latest developments in 
corporate skills and anti-fraud measures. We do this by organising 
various public training programmes, seminars, and customised 
in-house training programmes which are tailored to suit companies 
in their respective industries. 
At ICFE, we focus on five areas of professional development: 
1. Fraud Prevention 
2. Anti-Money Laundering 
3. Corporate Governance & Business Ethics 
4. Digital Forensics 
5. Corporate Skills & Leadership Development 
Every member of ICFE is dedicated to bringing about a wholesome 
experience to all clients via Inspirational training, Innovative 
consultative work and programmes that build Intelligent minds. 
Ascertain the business areas, 
functions or processes to assess. 
Document & register 
identified fraud risks / misconduct. 
Assign risk based on likelihood of 
occurrence and gravity of impact. 
Mediate risk with new or 
enhancing control measures. 
3 
WHY ICFE CONSULTANCY 
GROUP? 
ICFE recognised that it is a mammoth task to balance business needs 
and managing fraud risk thus we partner our clients by putting 
together a team of anti-fraud specialists to develop a customised 
Fraud Risk Management (FRM) Programme for them that consist a full 
suite of initiatives that aimed to prevent, detect and counteract fraud 
and misconduct. 
We believed that an effective and comprehensive FRM Programme 
should be a continuous process that achieved the three objectives of 
Prevention, Detection and Counteraction Response and at the same 
time is aligned with regulatory requirements, business needs and 
industry expectation. 
An overview of our FRM Programme phases: 
Complementary 
© 2014, ICFE Group of Companies ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 
ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
FIND OUT MORE 
For more information, please contact: 
CFE, CAMS, CFCI, CACM, CMCP, ICPS 
ICFE Group of Companies 
International Cybercrime & Forensics Examiners 
SINGAPORE | MALAYSIA | HONG KONG 
Integrity • Accuracy • Objectivity 
Website: www.icfe-cg.com 
Email: enquiry@icfe-cg.com 
Follow us: ICFE Group of Companies 
Stanley Chia 
Group Managing Director & 
Chief Fraud Examiner 
Email: stanley@icfe-cg.com 
Phone: +65 3152 0323 
Elsie Lek 
Group Sales Manager 
Group Business Division 
Email: elsie@icfe-cg.com 
Phone: +65 8399 5074 
Nonya Lailabok 
Assistant Group Sales Manager 
Group Business Division 
Email: nonya.lailabok@icfe-cg.com 
Phone: +603 2282 4691 
ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 
ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407

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ICFE Fraud Risk Management Programme Infosheet

  • 1. Professional Services & Advisory Division ICFE FRAUD RISK MANAGEMENT PROGRAMME A comprehensive strategy in building defence against corporate fraud and misconduct ICFE Group of Companies International Cybercrime & Forensics Examiners SINGAPORE | MALAYSIA | HONG KONG Integrity • Accuracy • Objectivity Website: www.icfe-cg.com Email: enquiry@icfe-cg.com Follow us: ICFE Group of Companies ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
  • 2. INTRODUCTION Recent succession of corporate scandals and misconducts had wreaked havocs within the corporate communities and also brought a bad name to internal controls system and its fellow sentinels. These strings of events had brought home a strong message to the regulators and senior executives and that is we need to develop a stronger and more robust strategy against potential fraudsters and their schemes. This strategy has to achieve three objectives – Prevention, Detection and Counteractive Response: - Prevention – Mitigating the potential risk for corporate fraud and misconduct from occurring Detection – Ability to uncover potential fraudsters and/or its schemes when they occur Counteractive Response – Applying accurate & effective remedial strategies to reduce real & potential damages caused by fraudsters and its schemes The challenge is for companies to formulate and develop a well-balanced strategy that incorporates elements that will achieve the three goals of managing fraud risk. WHY FRAUD OCCURS? We believed that the key to effectively managing fraud risk is to understand why fraud occurs. The fraud triangle is originated from the hypothesis by famous criminologist, Donald Cressey. According to him, three factors have to exist for someone to commit fraud. These factors are as follows: • Perceived unresolvable pressure • Perceived opportunities for resolution • Rationalisation Perceived Unresolvable Pressure This portion depicts what motivates a person to commit fraud. He or she is bearing the pressure of perceived problems that cannot be resolved through legitimate means. Thus, he or she will begin to consider taking the risk of breaking the law (e.g. misappropriating company’s assets, taking bribes, etc). Perceived Opportunities for Resolution This portion depicts the possible areas that a person perceived he or she could abuse with his or her position in secrecy and not likely to be caught. The person also has to perceive that by doing this his or her problem could be resolved. Most fraud are committed by senior executives and they continue to maintain their status as long as they are not caught. Rationalisation Most fraudsters do not see themselves as criminal rather they perceived themselves as someone being caught in a bad situation. Thus, fraudsters will normally rationalise the crime he or she is committing as acceptable and justifiable. By understanding these elements that contributes to the occurrence of fraud, we can measure them against each organisation and formulate an effective fraud risk management programme. The Fraud Triangle: OPPORTUNITY RATIONALISATION PRESSURE FRAUD TRIANGLE ARE WE DOING IT RIGHT? Many businesses chose to take the notion of “we will tackle the problem when it happens”. Unfortunately, we can’t adopt that thinking when we are dealing with fraud or misconduct. It will be too late and extremely costly to the businesses by the time they are aware of the incidents. This often left them clueless of how they should response to such incidents. Businesses could consider these questions to have a feel if they are doing adequately or correctly in responding to fraud risk and misconduct: Do you have relevant & adequate system to manage and identify fraudulent activities? Are you aware of the types of fraud that your company, business units or functions are vulnerable to? Are you familiar with the common fraud within your industry? Are your company’s internal controls strong enough to reduce the prominent fraud risks? Did you test the effectiveness of your company’s anti-fraud and internal control system? Is there a fraud management protocol to follow when fraud is detected? 2 © 2014, ICFE Group of Companies ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
  • 3. FRAUD RISK ASSESSMENT (FRA) We assess the fraud risk of each business on the basis of the typologies of fraudulent schemes & misconduct which it is exposed to and intended to mitigate. Simultaneously, we also determine whether the existing control structure is effective and adequate. An example of FRA process can be seen below: DESIGN We design and develop customised controls to mitigate risks identified and at the same time balancing business needs, regulatory requirements and relevant international best practices. IMPLEMENTATION Formulating effective process to implement new controls and assigning relevant authority, responsibilities and resources to selected individual tasked to manage these controls. ICFE is also able to assist businesses in selecting and coaching suitable individuals for this important role. Simultaneously, business wide training and awareness talk will also be made available so that all levels of needs are met. ICFE’s in-house communication team will assist businesses to design necessary peripherals and manage publicity campaigns to promote the new framework and/or controls to all stakeholders. EVALUATION All new framework and controls will be subjected to post-implementation evaluation by ICFE anti-fraud specialist. Both processes and related personnel will be evaluated through covert penetration, targeted surveys and self-assessment. COMPLEMENTARY SUPPORT SERVICES ICFE also provides the following professional services to complement our FRM programme: Fraud Examination Services Professional Fraud Interviewing Stand-alone Whistle Blowing Service ABOUT ICFE The ICFE Group of Companies is a think-tank group of firms dedicated to Fraud Risk Management, Investigation and Prevention. Headquartered in Singapore with regional offices in Malaysia and Hong Kong, ICFE Group of Companies was formed with the intention of combating fraudulent activity and maintaining good corporate governance, and consequently providing professional training and value-adding consultancy services at affordable rates. Our consultants are practicing Certified Fraud Examiners (CFE). ICFE aims to share its expertise with working professionals or organisations who wish to stay abreast of the latest developments in corporate skills and anti-fraud measures. We do this by organising various public training programmes, seminars, and customised in-house training programmes which are tailored to suit companies in their respective industries. At ICFE, we focus on five areas of professional development: 1. Fraud Prevention 2. Anti-Money Laundering 3. Corporate Governance & Business Ethics 4. Digital Forensics 5. Corporate Skills & Leadership Development Every member of ICFE is dedicated to bringing about a wholesome experience to all clients via Inspirational training, Innovative consultative work and programmes that build Intelligent minds. Ascertain the business areas, functions or processes to assess. Document & register identified fraud risks / misconduct. Assign risk based on likelihood of occurrence and gravity of impact. Mediate risk with new or enhancing control measures. 3 WHY ICFE CONSULTANCY GROUP? ICFE recognised that it is a mammoth task to balance business needs and managing fraud risk thus we partner our clients by putting together a team of anti-fraud specialists to develop a customised Fraud Risk Management (FRM) Programme for them that consist a full suite of initiatives that aimed to prevent, detect and counteract fraud and misconduct. We believed that an effective and comprehensive FRM Programme should be a continuous process that achieved the three objectives of Prevention, Detection and Counteraction Response and at the same time is aligned with regulatory requirements, business needs and industry expectation. An overview of our FRM Programme phases: Complementary © 2014, ICFE Group of Companies ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407
  • 4. FIND OUT MORE For more information, please contact: CFE, CAMS, CFCI, CACM, CMCP, ICPS ICFE Group of Companies International Cybercrime & Forensics Examiners SINGAPORE | MALAYSIA | HONG KONG Integrity • Accuracy • Objectivity Website: www.icfe-cg.com Email: enquiry@icfe-cg.com Follow us: ICFE Group of Companies Stanley Chia Group Managing Director & Chief Fraud Examiner Email: stanley@icfe-cg.com Phone: +65 3152 0323 Elsie Lek Group Sales Manager Group Business Division Email: elsie@icfe-cg.com Phone: +65 8399 5074 Nonya Lailabok Assistant Group Sales Manager Group Business Division Email: nonya.lailabok@icfe-cg.com Phone: +603 2282 4691 ICFE Consultancy Group Pte Ltd • Co. Reg: 200820310Z • Tel: +65 3152 0323 • Fax: +65 6323 1839 ICFE Malaysia Sdn Bhd • Co. Reg: 871789-X • Tel: +603 2282 5406 • Fax: +603 2282 5407