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Employee Counseling
Krishantha Jayasundara
(BA. Peradeniya, PQHRM (IPM), NDTHRD (IPM)
Attraction
2
Worrying over Someone
3
Love
4
Marriage
5
Divorce
6
Untimely Death
7
Are we generally happy in life?
8
Need for Counseling for People
Variety of
Problems
Damage
done to us
by problems
Affect of our
life
Impact on
others life
9
Need for Workplace Counseling
10
Need for Workplace Counseling
11
Need for Workplace Counseling
12
Need for Workplace Counseling
13
Need for Workplace Counseling
Physical, mental, emotional and social wellbeing
makes a perfect employee 14
Need for Workplace Counseling
It’s a source of organizational change 15
Definition of Counseling
Relationship in which one person
endeavors to help another to understand
and solve his adjustment...
Definition of Counseling
something that provides direction or advice
as to a decision or course of action
www.thefreedicti...
What is not counseling
Advising done by the
counselor.
Psychotherapy
(treatment of severe
mental illnesses).
Solving all l...
Who can Counsel?
Only a professional who has developed
the essential skills and gained
experiences over a period of time
19
Counseling Skills
• Active listening and empathy
20
Counseling Skills
• Respect the feelings
21
Counseling Skills
• Sincerity
22
Counseling Skills
• Tolerance
23
Counseling Skills
• Self-awareness
24
Counseling Skills
• Strength and Balance
25
Counseling Skills
• Direction
26
Identifying People who need counseling
• Those who look troubled, tensed or
anxious
27
Identifying People who need counseling
• Those whose behaviour has noticeably
changed.
28
Identifying People who need counseling
29
Identifying People who need counseling
• Those who have a self-defeating or self-
destructive behaviour
30
Identifying People who need counseling
• Those who are not mobilizing their energy.
31
Identifying People who need counseling
• They are not capable to make right
decisions.
32
Identifying People who need counseling
• Their thinking is clouded
33
Identifying People who need counseling
• Misunderstanding and negative
perceptions
34
Identifying People who need counseling
• Performance problems
35
Types of Counseling
Directive
Counseling
Cooperative
Counseling
Non-directive
counseling
36
Directive Counseling
Hears the
emotional
problem
Decides
what the
employee
should do
Motivate
him to do
the action
Counsel...
Non-Directive Counseling
Opposition of directive counseling
Client-oriented process
Let the counselee to understand his/he...
Cooperative Counseling
Something between
directive and non
directive counseling
Cooperative
counseling is more
practically...
Stages of Counseling Process
Counselor’s
Tasks
Counselee’s
Tasks
40
Stage-1
Counselor
Understands
Client’s
Definition of
the Problem
41
• Active listening
• Empathy
• Verbal communication
• Non-verbal communication
• Respect
• Genuineness
• Tolerance
Counsel...
Stage-2
Counselor
Challenges
Client’s View on the
problem/redefinition
43
Challenges the counselor may face
in stage-2
• Counselee contradicts himself
• They become too emotional
• They say things...
Skills required in Stage-2
Active
listening
Summarize
and see the
big picture
Advising
skills
Probing skills
45
Stage-3
Counselor
resources/facilitates
Managing the
problem
46
Counselor's Role in Stage-3
Develop
alternatives
Asses the pros
and cons of
each
Select the best
alternative
Facilitation
...
Skills required in stage-3
Coaching skills
Advising skills (only when asked
for)
Feedback
Referring (to someone for furthe...
49
50
51
52
May you all live a happy life 53
Visit me on
Krishanthajayasundara.branded.me
Find me on
Linkedin
54
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Employee counselling

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Counselling is a type of talking therapy that allows a person to talk about their problems and feelings in a confidential and dependable environment. A counsellor is trained to listen with empathy (by putting themselves in your shoes). They can help you deal with any negative thoughts and feelings you have.

Publié dans : Développement personnel

Employee counselling

  1. 1. Employee Counseling Krishantha Jayasundara (BA. Peradeniya, PQHRM (IPM), NDTHRD (IPM)
  2. 2. Attraction 2
  3. 3. Worrying over Someone 3
  4. 4. Love 4
  5. 5. Marriage 5
  6. 6. Divorce 6
  7. 7. Untimely Death 7
  8. 8. Are we generally happy in life? 8
  9. 9. Need for Counseling for People Variety of Problems Damage done to us by problems Affect of our life Impact on others life 9
  10. 10. Need for Workplace Counseling 10
  11. 11. Need for Workplace Counseling 11
  12. 12. Need for Workplace Counseling 12
  13. 13. Need for Workplace Counseling 13
  14. 14. Need for Workplace Counseling Physical, mental, emotional and social wellbeing makes a perfect employee 14
  15. 15. Need for Workplace Counseling It’s a source of organizational change 15
  16. 16. Definition of Counseling Relationship in which one person endeavors to help another to understand and solve his adjustment problem. Counseling is a two way affair involving counselor and counselee 16
  17. 17. Definition of Counseling something that provides direction or advice as to a decision or course of action www.thefreedictionary.com 17
  18. 18. What is not counseling Advising done by the counselor. Psychotherapy (treatment of severe mental illnesses). Solving all life’s problems. 18
  19. 19. Who can Counsel? Only a professional who has developed the essential skills and gained experiences over a period of time 19
  20. 20. Counseling Skills • Active listening and empathy 20
  21. 21. Counseling Skills • Respect the feelings 21
  22. 22. Counseling Skills • Sincerity 22
  23. 23. Counseling Skills • Tolerance 23
  24. 24. Counseling Skills • Self-awareness 24
  25. 25. Counseling Skills • Strength and Balance 25
  26. 26. Counseling Skills • Direction 26
  27. 27. Identifying People who need counseling • Those who look troubled, tensed or anxious 27
  28. 28. Identifying People who need counseling • Those whose behaviour has noticeably changed. 28
  29. 29. Identifying People who need counseling 29
  30. 30. Identifying People who need counseling • Those who have a self-defeating or self- destructive behaviour 30
  31. 31. Identifying People who need counseling • Those who are not mobilizing their energy. 31
  32. 32. Identifying People who need counseling • They are not capable to make right decisions. 32
  33. 33. Identifying People who need counseling • Their thinking is clouded 33
  34. 34. Identifying People who need counseling • Misunderstanding and negative perceptions 34
  35. 35. Identifying People who need counseling • Performance problems 35
  36. 36. Types of Counseling Directive Counseling Cooperative Counseling Non-directive counseling 36
  37. 37. Directive Counseling Hears the emotional problem Decides what the employee should do Motivate him to do the action Counselor plays the role of an advisor 37
  38. 38. Non-Directive Counseling Opposition of directive counseling Client-oriented process Let the counselee to understand his/her problem Let the counselee to decide on what he should do 38
  39. 39. Cooperative Counseling Something between directive and non directive counseling Cooperative counseling is more practically applicable 39
  40. 40. Stages of Counseling Process Counselor’s Tasks Counselee’s Tasks 40
  41. 41. Stage-1 Counselor Understands Client’s Definition of the Problem 41
  42. 42. • Active listening • Empathy • Verbal communication • Non-verbal communication • Respect • Genuineness • Tolerance Counselor’s Role in Stage-01 42
  43. 43. Stage-2 Counselor Challenges Client’s View on the problem/redefinition 43
  44. 44. Challenges the counselor may face in stage-2 • Counselee contradicts himself • They become too emotional • They say things which are unpractical • They get stuck in emotions 44
  45. 45. Skills required in Stage-2 Active listening Summarize and see the big picture Advising skills Probing skills 45
  46. 46. Stage-3 Counselor resources/facilitates Managing the problem 46
  47. 47. Counselor's Role in Stage-3 Develop alternatives Asses the pros and cons of each Select the best alternative Facilitation Prioritizing the selected alternatives Action plan for implementation Goal Setting at each stage Measure the progress 47
  48. 48. Skills required in stage-3 Coaching skills Advising skills (only when asked for) Feedback Referring (to someone for further help) 48
  49. 49. 49
  50. 50. 50
  51. 51. 51
  52. 52. 52
  53. 53. May you all live a happy life 53
  54. 54. Visit me on Krishanthajayasundara.branded.me Find me on Linkedin 54

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