2. FACIAL ACTION CODING SYSTEM
The Facial Action Coding System or FACS is
used to identify facial expression
This identifies the muscles that produce the
facial expressions
This system measures the relaxation or
contraction of each individual muscle
Generally includes facial expressions which
cannot be easily manipulated
3. MICRO-EXPRESSIONS
A micro-expression is a brief,
involuntary facial expression shown on the
face of humans according to emotions
experienced.
They usually occur in high-stakes situations,
where people have something to lose or
gain.
They are very brief in duration, lasting only
1/25 to 1/15 of a second
4. NOW THAT’S A LIE!
•A person giving •Famous Monica Lewinski
evidence in Court – Bill Clinton case
•Microexpressions •Paul Ekman saw the
caught while giving an microexpressions and
answer to a lawyer. easily said that Clinton
was lying
5. LIAR! LIAR! LIAR!
Paul Ekman’s success rate in 80-90%
Speech doesn't fit voice, voice doesn't fit
face, face doesn't fit body movement.
Form a baseline, look for microexpressions.
Some common ways are speech hesistant,
swallows, think an answer, shoulder shrug,
etc.
These rules change for anxious and low self
confidence people.
6. SMILE PLEASE !
•Left one is a genuine or Duchenne
smile – Corners of the mouth, uplifted
cheeks and wrinkling around the eyes
•Right one is a fake smile – Only
corners of the mouth
7. CAN WE BE EXPERTS ?
Paul Ekman learned this science in 20 odd
years
Only 50 ‘Truth Wizards’ after testing 20,000
people
Need to do a course/ training in FACS or
METT
Very difficult for a common person to acquire
these traits.
8. POSSIBILITY OF VARIATION
Perception of facial expression changes with the
background.
FACS included images cropped to the face
Perception of change with darkness and lightness
of image
FACS converted images into gray scale before the
study
Perception variation with a glance
FACS rated the face with various power and
leadership traits.
In FACS every image is converted into
standardized size which help in better discerning
the negative and positive attributes of a face
9. FACIAL EXPRESSION OF CEO’S
Jeff Bezoz Warren Buffet Michael Dell Larry Ellison
51% +ve 69% +ve 47% +ve 0% +ve
Bill Gates Donald Trump
Steve Jobs Phil Knight
73% +ve 48% +ve 67% +ve 16% +ve
10. POSITIVE AFFECT OF FACE
Sense of motivation and optimism which flows
down from top to bottom in an organization
Feeling of unison and support for the employees
of all the level hierarchy
More job involvement and satisfaction leading to
increased performance
Increased performance leading to higher quality
product to increased customer satisfaction
Some positive emotions – Amusement,
excitement, pride, satisfaction.
11. NEGATIVE AFFECT OF FACE
Encourage more hierarchy than flat structure
of organization
Poor job satisfaction leading to declining
performance
Some negative emotions – Embarrassment,
guilt, shame and contempt.
12. HOW STUDY CAN BE USED?
Understanding the structure of organization
Understanding the correlation with the
employee satisfaction
Understanding the companies’ performance
(market leader ,follower)
13. HELP IN OUR CAREER
Help in identifying real emotions
Decide what a person is thinking and act
accordingly.
Form right opinion about people – boss,
subordinates, clients, etc. Hence better
decision making.
Help in recruiting better employees