Personal Information
Entreprise/Lieu de travail
Cape Town Area, South Africa South Africa
Profession
Experience Designer | Facilitator | Coach | Speaker | Author | Certified Customer Experience Professional
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.brandlove.co.za
À propos
Chantel Botha is a brand and business innovator who obsesses over how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons.
Chantel guides brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. She helps both corporations and people find their purpose. She loves solving lots of small problems that make a big difference.
Mots-clés
customer experience
customer experience design
customer service
cxp
customer journey map
employee engagement
cem
marketing
employee experience
coaching
employee
crm
culture
branding
innovation
trends
customer relationship management
voice of the customer
happiness
engagement
brand design
skills
communication
psychology
hr
social
cxday
custexp
employee journey map
client centricity
cx strategy
strategy
employee joyrney map
insights
measurement
business design
design thinking
leadership
chief customer officer
cco
customer understanding
customer eco-system
organisational
happy
motivate
matters
transformation
change
inspire
cultural
wellness
laughter yoga
yoga
laughter
relationships
interaction
check-sheet
family
contract
brand
employees
staff improvement
develeopment
business
transactional
analysis
eric berne
tools
solving
environment
thinking
listening
problem
neuroscience
brain
recruiting
recruitment
platform
media
brandlove
banking
design
relationship counselling
social media
dissapointment
delight
Tout plus
Présentations
(28)Documents
(3)J’aime
(54)Culture mapping: Space and place
Dave Gray
•
il y a 10 ans
When service design meets the connected company
Dave Gray
•
il y a 10 ans
Employee engagement and the art of storytelling
Interact
•
il y a 6 ans
The Art of Storytelling
SheSaysSG
•
il y a 9 ans
The Art of Storytelling
esprezo
•
il y a 9 ans
Digital Storytelling For Brands
Lynne d Johnson
•
il y a 10 ans
The Brand Gap
Sj -
•
il y a 14 ans
Sketching and User Experience Design
Sally Carson
•
il y a 12 ans
This Is Service Design – UX Week 2011
Jamin Hegeman
•
il y a 12 ans
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
There's no such thing as digital strategy : Unilever for Hyper Island Master Class
Robert Holzer
•
il y a 10 ans
Experince Design Seminar // Hyper Island
Andy Sontag
•
il y a 8 ans
The Hyper Island Way
Kim Hartman
•
il y a 9 ans
Hyper Island Open Masterclass
John V Willshire
•
il y a 10 ans
#iamgood4 - Bucket List, Creativity, Mental Fitness & 4 Hour Work Week
iamgood
•
il y a 6 ans
The path from passion to profits: Defining your company vision & purpose
The Happy Startup School
•
il y a 11 ans
Top5 regrets of the dying
Butterslides
•
il y a 12 ans
Top10 most common regrets in life
Jayakrishnan kichu
•
il y a 11 ans
NGG Customer Intimacy Added Value
NGG Global Consulting Solutions
•
il y a 7 ans
How to excel in customer intimacy
Galland.be bvba
•
il y a 14 ans
Customer Journey Mapping and CX Research
Marc Stickdorn
•
il y a 8 ans
A Playbook for the New Chief Innovation Officer
kalypsobill
•
il y a 10 ans
Timeline powerpoint template
hilmius akbar
•
il y a 7 ans
Visual thinking for service design — CanUX November 2016
Boon Yew Chew
•
il y a 7 ans
Visual Thinking / Service Design Drinks Berlin
Service Design Berlin
•
il y a 11 ans
Visual Design Thinking Workshop
Alli McKee
•
il y a 8 ans
#illustraTED 2013 | Duarte, Inc.
Duarte, Inc.
•
il y a 11 ans
Nuremberg Service Design Drinks #1
Marc Stickdorn
•
il y a 8 ans
Shaping your Employee Experience through Design Thinking
Sara Coene
•
il y a 7 ans
Purpose-made people Workbook
INVITRO INNOVATION
•
il y a 11 ans
Personal Information
Entreprise/Lieu de travail
Cape Town Area, South Africa South Africa
Profession
Experience Designer | Facilitator | Coach | Speaker | Author | Certified Customer Experience Professional
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.brandlove.co.za
À propos
Chantel Botha is a brand and business innovator who obsesses over how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons.
Chantel guides brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. She helps both corporations and people find their purpose. She loves solving lots of small problems that make a big difference.
Mots-clés
customer experience
customer experience design
customer service
cxp
customer journey map
employee engagement
cem
marketing
employee experience
coaching
employee
crm
culture
branding
innovation
trends
customer relationship management
voice of the customer
happiness
engagement
brand design
skills
communication
psychology
hr
social
cxday
custexp
employee journey map
client centricity
cx strategy
strategy
employee joyrney map
insights
measurement
business design
design thinking
leadership
chief customer officer
cco
customer understanding
customer eco-system
organisational
happy
motivate
matters
transformation
change
inspire
cultural
wellness
laughter yoga
yoga
laughter
relationships
interaction
check-sheet
family
contract
brand
employees
staff improvement
develeopment
business
transactional
analysis
eric berne
tools
solving
environment
thinking
listening
problem
neuroscience
brain
recruiting
recruitment
platform
media
brandlove
banking
design
relationship counselling
social media
dissapointment
delight
Tout plus