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Email Newsletters What works, what doesn’t, and what you have to figure out for yourself.
Email is not Print
Email has its own style Much like web Scan and skim Short and sweet Drive to your website Provide value – make people want to open your emails
Strategy – Why? Who is your audience? What do you want them to do? How often will you send? What kind of content? Where will it come from?
Obama Email Targeted Short, sweet Focused topic/action
McCain Email Too long Too broad Too much going on
Rules CAN-SPAM Act Opt-in is best Opt-out is a requirement Avoid deceptive subject lines Use a 3rd party email service provider Don’t use Outlook/Entourage to send your mail or you’ll end up blocked and banned You need measurement
Subscriber Management Subscribe button or form on your website Promote subscription offline Listserv use
Design Options Existing templates Clear ND and department branding
Campaign Monitor - Measurement
Measurement Options
Google Analytics Track how/what users are doing on your site once they come in from an email newsletter Even measure conversions/ROI
It’s the Content There are a lot of newsletters, and you get a lot of emails What makes you open a newsletter and read? Content is king – it’s why you even bother reading these things.

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Email Newsletters - What works, what doesn't

  • 1. Email Newsletters What works, what doesn’t, and what you have to figure out for yourself.
  • 2. Email is not Print
  • 3. Email has its own style Much like web Scan and skim Short and sweet Drive to your website Provide value – make people want to open your emails
  • 4. Strategy – Why? Who is your audience? What do you want them to do? How often will you send? What kind of content? Where will it come from?
  • 5. Obama Email Targeted Short, sweet Focused topic/action
  • 6. McCain Email Too long Too broad Too much going on
  • 7. Rules CAN-SPAM Act Opt-in is best Opt-out is a requirement Avoid deceptive subject lines Use a 3rd party email service provider Don’t use Outlook/Entourage to send your mail or you’ll end up blocked and banned You need measurement
  • 8. Subscriber Management Subscribe button or form on your website Promote subscription offline Listserv use
  • 9. Design Options Existing templates Clear ND and department branding
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Campaign Monitor - Measurement
  • 16. Google Analytics Track how/what users are doing on your site once they come in from an email newsletter Even measure conversions/ROI
  • 17. It’s the Content There are a lot of newsletters, and you get a lot of emails What makes you open a newsletter and read? Content is king – it’s why you even bother reading these things.