1. 30% of your work’s success
is under your control
We’re here to discover the
remaining 70%...
2. The Social Process Model
30% - process
20% - impacts
50% - assumptions
“Uncertainty is better managed
socially, by connecting work with its
uncontrolled relationships: impacts
and assumptions. We do it in a 5-
step Social Process Model”
3. The World is Changing
Reaching people,
information and goods
takes less time (and
money).
If you don't pay attention
to the connections that
matter you can quickly
become irrelevant
4. Am I the cause of my
boss/clients happiness?
How irreplaceable is my
work?
How can I play the risks
to your and your client's
favor?
Which Connections Matter?
5. how irreplaceable is
your work
How are you
the cause of
boss/clients
happiness
Can’t play the
risks to your
and your
client's favor
The Connections in a Model
6. Manage Socially:
The Social Process
Model
Map your relevant
connections with:
partners, beneficiaries
and risks
18. The Social Process Model
30% - process
20% - impacts
50% - assumptions
“The ability to maneuver
through uncertainty is what
keeps work in charge of people
instead of computers”
19. Mastering Change
You can shape the
changes to your
advantage and of your
client/boss
Take your management
skills to the next level of
change: social
22. Match to Causes & Effects
How would you
better describe a
problem or
opportunity?
23. Manage Socially: The Social Process Model
Manage LESS
like this...
… And MORE
like this
24. The Social Process Model
30% - process
20% - impacts
50% - assumptions
“The ability to maneuver
through uncertainty is what
keeps work in charge of people
instead of computers”
Editor's Notes
Mapping the relevant connections doesn't guarantee success, but ignoring them guarantees obsolescence. This book will show you how to identify and monitor the significant links around your work. The next level is where you anticipate them