1. Chimezie Muodu
25 Frederick Avenue, Apt#13, Akron, Ohio 44310, (330) 730-9543, chimeziemuodu@hotmail.com
Objective
A dedicated professionalwith extensive Computer Networking and Customer Service Experience seeking to enhance my
technical skills in a technological organization. I am committed to the highest professionaland ethical standards and ready to
tackle all challenges with acquired knowledge. A sense of urgency and confidence. My Long term goal is to be the best in
everything I do.
Experience:
VeeMost Technologies Ltd. 05/2009 - 02/2014
DesktopSupport Tech
• Performed coordinated and monitored troubleshooting to isolate and diagnose common personal computer (PC)
problems.
• Responsible for maintenance and installation of PC hardware and software.
• Documented systemevents to ensure functionality and recommended course of action for end users.
Priority Medical Dispatch (Independent contractor) 10/2011 – 02/2012
• Delivering multiple medications to hospitals and nursing homes.
• Recording a detailed work list of each medication delivered especially controlled medications
• learning the company Software, Applyingand Using it daily to keeping Track/Log of all Activities,
Communication, Email and Data Entries.
Infocision Telemarketing Inc.: 12/17/2012 – 06/24/2013
Communicator/ Customer Service Sales Representative
Responsibilities:
• Conduct both inbound and outbound customer service calls; percentage varies depending on client needs and call volume.
• U se state of the art technology / Software to complete data entry and clerical functions in multiple Windows applications
including customer order information, billing system, and/or our credit check system
Teleperformance, Inc. 02/2008 – 12/2008
Data Tech Support Tier1
• Technical support for Cox Communication high Speed Internet (HSI) service customers.
• Provisioned cable modems, scheduled Tech dispatch appointments,
• Setup emails accounts and resolved Internet solutions issues
2. Education:
Stark State in Canton, Ohio
Attended classes for Bachelor of Science degree, Major in Respiratory Therapy,
University of Akron in Akron, Ohio
Attended classes from 2003-2005 for Bachelor of Arts & Science degree, Major in Biochemistry
VXL Tranning Classes:
Attended Classes for Mastering Java Programming in 2012.
Additional Skills.
• Strong Analytical Skills
• Database management
• Active Directory and SAP
• Good Customer Service Skills
• Microsoft Office 2010 – Word, Excel, PowerPoint, Access
• Mastering Java classes
Certificates:
• Delegation Nurseand Med Pass License (2014)
• CPR and First Aide License (2014))
• Insurance Agent Certification/License (2012
• Desktop Support (2009)
I am the bestcandidate forthispositionbecause Iamyoung,energeticandhave the abilitytotake up
challenges.IunderstandThatI.TJobPositionsrequiresalotof hard workand dedication,anindepth
knowledge aboutthe companypoliciesandabilitytoworkina team.My past record showsthatI am
prettyhardworkingandcan manage affairsina team.AlsoI am goodat adaptingtonew environments
and learning andworkingwithDifferentcomputerSoftware,ProgramminglanguagesandNetworking
Skills. So,Iverymuch believe ThatI'll be the bestcandidate forthisposition."
