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Shifting ‘toxic’ culture to ‘ownership’
culture

EARCOS Leadership Conference 2013
Chris Jansen

1
Overview

e problem of disengagement

ys to building ownership

fusion of change

fting toxic culture

3
4
5
Culture eats strategy
for lunch…
Engagement leads to peak performance
Sample culture survey:
Rate each question from 1 (low) to 5 (high)
Add up total out of 25

1) I really care about the future of my organisation
2) I am proud to tell others that I work for this organisation

3) My organisation inspires me to do my best
4) I would recommend my organisation to a friend as a good place to work
5) I am willing to put in a great deal of effort and time beyond what is
normally expected

Adapted from Gallop
www.ideacreation.org

7
8
“employee first – customer
second”

Anand Pillai

“a healthy organisation is one in which all
participants have a voice” (Peck ,1988).
The Pronoun Test

“I” or “We”
“My” or “Our”
“We” or “They”
Daniel Pink – “A whole new mind”

“There's only one thing better than
ownership – authorship!
Simon Breakspear , “Talent Magnets”
www.ideacreation.org

11
Rogers - Diffusion of innovation

12
13
www.ideacreation.org

14
www.ideacreation.org
chris.jansen@canterbury.ac.nz
http://www.linkedin.com/pub/chrisjansen/25/235/919

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2013 EARCOS #3 Shifting toxic culture to ownership culture