This course requires use of the Microsoft Project 2010 (or later) software application. The 2010 version and those released later are similar and suitable for the assignments. Please note the software is not compatible with Mac computers. Even if you have a well-planned and controlled project, there is still 1 important but sometimes overlooked area that can impact the success of a project. This very important area is quality management and assurance. There are many quality systems that exist today thanks to the work of pioneers such as Dr. William Edward Deming. You will be evaluating different quality systems such as ISO 9000, Six Sigma, Plan-Do-Check-Act or Plan-Do-Study-Act, capability maturity model integration (CMMI), organizational project management maturity model (OPM3), and Malcolm Baldrige for their potential application to a project you will be selecting in the Individual Project for this week. 1 # Assignment Objectives Explore and discuss definitions, concepts, principles and major contributors to the quality field. Use effective communication techniques write 350–500 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. Research at least 2 sources (which may include your textbook) to support your response, and discuss the following: •Compare and contrast 3 of what you consider the most appropriate types of quality systems for the project that you will use in your Key Assignment. •In your opinion, which is the best type of quality system? Why? •Which is the easiest to implement? Why? Write 2 more paragraphs that are an introduction and conclusion to this topic. Be sure to include your references, and format your submission in APA format. #2 Assignment Objectives Explore and discuss definitions, concepts, principles and major contributors to the quality field. Use effective communication techniques. Word document of 10 pages (including empty sections), 600–900 words Weekly tasks or assignments (Individual or Group Projects) will be due by Monday, and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time. Overview As you have already learned in your Discussion Board this week, quality assurance in any project might be the most important but overlooked aspect of a project. Lack of quality management, however, can cause an entire project to fail if the final project deliverables do not meet customer expectations and standards. Implementing quality assurance throughout the project improves overall performance of tasks and minimizes the risk of nonacceptance at the end of the project. In this course, you are asked to develop a Quality Management Integration Plan that allows you to select and integrate quality management tool ...

1. This course requires use of the Microsoft Project 2010 (or later)
software application. The 2010 version and those released later
are similar and suitable for the assignments. Please note the
software is not compatible with Mac computers.
Even if you have a well-planned and controlled project, there is
still 1 important but sometimes overlooked area that can impact
the success of a project. This very important area is quality
management and assurance. There are many quality systems that
exist today thanks to the work of pioneers such as Dr. William
Edward Deming. You will be evaluating different quality
systems such as ISO 9000, Six Sigma, Plan-Do-Check-Act or
Plan-Do-Study-Act, capability maturity model integration
(CMMI), organizational project management maturity model
(OPM3), and Malcolm Baldrige for their potential application to
a project you will be selecting in the Individual Project for this
week.
1 # Assignment Objectives
Explore and discuss definitions, concepts, principles and major
contributors to the quality field.
Use effective communication techniques
write 350–500 words that respond to the following questions
with your thoughts, ideas, and comments. This will be the
foundation for future discussions by your classmates. Be
substantive and clear, and use examples to reinforce your ideas.
Research at least 2 sources (which may include your textbook)
to support your response, and discuss the following:
•Compare and contrast 3 of what you consider the most
appropriate types of quality systems for the project that you will
use in your Key Assignment.
•In your opinion, which is the best type of quality system?
Why?

2. •Which is the easiest to implement? Why?
Write 2 more paragraphs that are an introduction and conclusion
to this topic. Be sure to include your references, and format
your submission in APA format.
#2 Assignment Objectives
Explore and discuss definitions, concepts, principles and major
contributors to the quality field.
Use effective communication techniques.
Word document of 10 pages (including empty sections), 600–
900 words
Weekly tasks or assignments (Individual or Group Projects) will
be due by Monday, and late submissions will be assigned a late
penalty in accordance with the late penalty policy found in the
syllabus. NOTE: All submission posting times are based on
midnight Central Time.
Overview
As you have already learned in your Discussion Board this
week, quality assurance in any project might be the most
important but overlooked aspect of a project. Lack of quality
management, however, can cause an entire project to fail if the
final project deliverables do not meet customer expectations and
standards. Implementing quality assurance throughout the
project improves overall performance of tasks and minimizes
the risk of nonacceptance at the end of the project. In this
course, you are asked to develop a Quality Management
Integration Plan that allows you to select and integrate quality
management tools, models, and techniques in the overall
performance of the project. You will select a project that you
may have developed in a previous class or a known project in an
organization to create this plan for.

3. Throughout this course, you will be working on developing
several components of final Key Assignment. Additional
information and the deliverables for each Individual Project will
be provided in the assignment description for this project.
In this first Individual Project, you are asked to develop the
outline of the sections that will be included in the Quality
Management Integration Plan document and a draft of a
proposal to submit to your instructor. The other information you
will include is a high-level description of the project that you
will be developing a quality implementation strategy for.
You will also be setting up the Final Key Assignment outline
that you will add to each week. The combined Individual
Project (IP) assignments will be your final Key Assignment
deliverable.
Project Selection
The first step will be to select a project that you to develop a
Quality Management Integration Plan for. This project will be
used as the basis for each of the assignments throughout the
course and should conform to the following guidelines:
1.Nontrivial: The selected project candidate should reflect a
real-life project.
2.Domain knowledge: You will be applying knowledge of this
project to address assignments related to quality management,
integration, and performance.
Select a project that fits these requirements, and submit your
proposal to your instructor before proceeding further with the
assignments in the course. Approval should be sought within the
first few days of the course. Your instructor will tell you how to
submit this proposal and what notification will be given for
project approval.

4. Assignment
Your first task in this process will be to select a project to use
as the basis of your Key Assignment. You will also create the
shell document for the final project Key Assignment document
deliverable that you will be working on throughout the course.
As you proceed through each project phase, you will add
content to each section of the final document to progressively
complete the final project delivery which is the Quality
Management Integration Plan.
The project deliverables are as follows:
•Submit the project proposal to your instructor for approval
•Quality Management Integration Plan ◦Use Word
◦Title page ◾Course number and name
◾Project name
◾Your name
◾Date
◦Table of Contents (TOC) ◾Use an auto generated TOC.
◾This should be on a separate page.
◾This should be a maximum of 3 levels deep.
◾Be sure to update the fields of the TOC so that it is up-to-date
before submitting your project.
◦Section Headings (create each heading on a new page with
“TBD” as content, except for Week 1) ◾Week 1: Project
Outline
◾Week 1: Organizational Readiness for Quality Management
◾Week 1: Quality Systems Analysis
◾Week 2: Quality Dimensions and Criteria
◾Week 3: Quality Process Improvement Tools and Techniques
◾Week 4: Quality Performance Monitoring and Control
◾Week 5: Three Levels of Quality Management
◾Week 5: Quality Performance Communication Plan

5. Create the following sections for Week 1:
•Project Outline ◦Include a brief description of the project.
◦Describe the overall project deliverables.
◦Material can be taken from the approved proposal that you
submitted to the instructor. This may serve as the draft for the
proposal.
◦Be sure that this project is approved by the instructor.
•Organizational Readiness for Quality Management ◦Discuss
which quality systems the organization employs today.
◦Discuss the organization's readiness to incorporate in the
selected project.
◦Include additional support that might be required to
incorporate quality management (e.g., a knowledgeable quality
champion).
•Quality Systems Analysis ◦Discuss the pros and cons of at least
3 quality systems (e.g., ISO 9000, Six Sigma, plan-do-check-act
or plan-do-study-act, capability maturity model integration
[CMMI], organizational project management maturity model
[OPM3], Malcolm Baldrige).
◦Identify which one or combination is most appropriate for this
project, and discuss why.
#2 Assignment Objectives
Explore and discuss definitions, concepts, principles and major
contributors to the quality field.
Examine and discuss key quality dimensions that play a role in
meeting customer expectations and award criteria
Overview
In “Competing on the Eight Dimensions of Quality,” in the
Harvard Business Review from November–December 1987,
David A. Garvin proposes the following 8 critical dimensions of
quality:
1.Performance
2.Features
3.Reliability
4.Conformity

6. 5.Durability
6.Serviceability
7.Aesthetics
8.Perception
write 350–500 words that respond to the following questions
with your thoughts, ideas, and comments. This will be the
foundation for future discussions by your classmates. Be
substantive and clear, and use examples to reinforce your ideas.
Research at least 2 sources (which may include your textbook)
to support your response, and complete the following:
•For each of the 8 dimensions, using the project you selected,
describe in 1–2 sentences how you would define the output of
your project in terms of that dimension.
Write 2 more paragraphs that are an introduction and conclusion
to this topic. Be sure to include your references, and format
your submission in APA format.
#4 Assignment Objectives
Explore and discuss definitions, concepts, principles and major
contributors to the quality field.
Examine and discuss key quality dimensions that play a role in
meeting customer expectations and award criteria
600 words
For this assignment, you will specify what the quality
dimension is specific to the projects overall deliverable and the
overall criteria that you will use to measure each of the quality
dimensions that you researched in the Discussion Board. Your
next task is to fill in the project relevant pieces of information
in Columns 2 and 3 for each quality dimensions.
For the compilation of your quality dimension criteria, you may
use a matrix similar to the following table:
1.Performance
2.Features
3.Reliability

7. 4.Conformity
5.Durability
6.Serviceability
7.Aesthetics
8.Perception
Deliverables
The overall project deliverables are the following:
•Update the Key Assignment Document title page with new date
and document name.
•Update the previously completed sections based on the
instructor's feedback. ◦Create Quality Dimensions and Criteria
section, and add it to the Quality Management Integration Plan
shell. ◾Construct a matrix similar to the example.
◾Fill in Column 2 with refined information that you first
explored in this week’s Discussion Board.
◾Fill in Column 3 with how you will measure or determine how
each of the dimensions has been satisfied.
◾Column 4 is a placeholder for when the quality assurance
tasks are performed.
#5 Assignment Objectives
Apply the principles of quality management in a project
context.
Analyze and apply various quality tools, models, and techniques
for achieving quality.
350 words
Overview
Now that you have defined the quality dimensions, you will
need to determine which quality process improvement tools and
techniques would bring the biggest benefit to your project.

8. Some of the tools that you may want to research include, but are
not limited to, the following:
•Lean thinking
•Value stream process mapping
•Kaizen
•Five Ss (separate, straighten, scrub, standardize, systematize)
•Kanban
Primary Task Response: Within the Discussion Board area,
write 350–500 words that respond to the following questions
with your thoughts, ideas, and comments. This will be the
foundation for future discussions by your classmates. Be
substantive and clear, and use examples to reinforce your ideas.
Research at least 2 sources (which may include your textbook)
to support your response. Discuss the following:
•Compare and contrast 3 process improvement tools and
techniques.
•In your opinion, which is the best quality process improvement
tool or technique to implement in your project? Why?
Write 2 more paragraphs that are an introduction and conclusion
to this topic. Be sure to include your references, and format
your submission in APA format.
# 6 Assignment Objectives
Apply the principles of quality management in a project
context.
Analyze and apply various quality tools, models, and techniques
for achieving quality
600
Assignment
For this assignment, you are expanding your focus of quality
management by selecting 1 of the quality process improvement
tools and techniques that you researched in the discussion board
to incorporate in the Quality Management Integration Plan:

9. •Create the Quality Process Improvement Tools and Techniques
section. ◦Identify which process improvement tool or technique
you will included in your overall project plan.
◦Explain in detail how this will be implemented and what
benefits or improvements you hope to achieve.
◦Discuss which processes will be impacted by the
implementation of the tool or technique.
◦Include a sample artifact of how this will be implemented (e.g.,
a flow diagram or a Kanban card)
# 7 Assignment Objectives
Explore and evaluate the importance of management’s role in
the three levels of quality: organizational, process, and
performer.
Use effective communication techniquesYour first task is to
post your own Key Assignment Outline to the discussion area so
that other students are able to review your plan. Attach your
document to the main discussion post, and include any notes
that you feel are appropriate. The purpose of this assignment is
to help improve the quality of the Key Assignment Draft that
you will complete next week.
#8 Assignment Objectives
Apply the principles of quality management in a project
context.
Use team and problem-solving skills to collaborate on a project.
Assignment
1,250
For this assignment, you will further enhance your overall
Quality Management Integration Plan by adding in a section to
address quality performance monitoring and control. By

10. identifying which methods you will utilize for the quality
monitoring and control, you will be able to know—at any given
point in the project—if you are on track with quality
performance or not.
•Add the Quality Performance Monitoring and Control section.
◦Identify the tasks, effort, and resources that should be added or
already exist in the project plan to monitor and control quality.
◦Disclose the contingency or primary budget that has been set
aside for these tasks.
◦Calculate the cost of quality according to the PMBOK® Guide.
◦Discuss which and how you will use at least 2 of the following
quality performance tools and techniques to perform monitoring
and control: ◾Cause and effect charts
◾Control charts
◾Benchmarking
◾Flowcharting
◾Histogram
◾Pareto chart
◾Run chart
◾Statistical sampling
◾Inspection
◦Be sure to include a sample of this tool or technique in use.
•Name the document
"LastName_FirstName_MPM357_IP4.doc."
•Note that this is the same document that will be submitted as
the Draft Key Assignment.
# 9Assignment Objectives
Explore and evaluate the importance of management’s role in
the three levels of quality: organizational, process, and
performer.
Use effective communication techniques
Summative Discussion Board
Review and reflect on the knowledge you have gained from this
course. Based on your review and reflection, write at least 3

11. paragraphs on the following:
•What were the most compelling topics learned in this course?
•How did participating in discussions help your understanding
of the subject matter? Is anything still unclear that could be
clarified?
•What approaches could have yielded additional valuable
information?
•The main post should include at least 1 reference to research
sources, and all sources should be cited using APA format.
#10 Assignment Objectives
Explore and evaluate the importance of management’s role in
the three levels of quality: organizational, process, and
performer.
Use team and problem-solving skills to collaborate on a project.
Assignment
In the previous weeks, you developed an overall strategy for
incorporating quality management in the project. In Week 1,
you evaluated the overall organizational readiness. In Week 2,
you made a determination and discussed the quality dimensions
and criteria that will be utilized to track against customer
expectations. In Week 3, you performed an analysis and
selection of the quality tools, models, and techniques that are
suitable for achieving quality in the selected project, and you
performed an evaluation of the role in the 3 levels of quality
management. In Week 4, you developed a process for
monitoring and managing of quality performance and quality
related issues.
In this Week, you will be evaluating the 3 levels of quality
management and developing a communication plan to review
and communicate on quality performance tracking to the
pertinent stakeholders.

12. Deliverables
The overall project deliverables are as follows:
•Update the previously completed sections based on the
instructor's feedback.
•Add the following sections to you Quality Management
Integration Plan: ◦Three Levels of Quality Management
◾Evaluate and summarize overall quality management at the
organization level.
◾Evaluate and summarize quality management at the process
level.
◾Evaluate and describe quality management at the performer
level.
◦Quality Performance Communication Plan ◾Discuss and
include types of reports that will be part of the overall
communications plan.
◾Describe who and how often communications will occur for
quality assurance activities.
◾Identify final closure process on resolved quality assurance
issues.
•Update the Key Assignment title page with new date and
document name.
•Be sure to update your table of contents before submission.
IET 101 - ASSIGNMENT 1
What is the function on the following four stroke gasoline
engine parts?
Intake Valves
Exhaust Valves
Valve cover
Intake Port

13. Head
Coolant
Engine Block
Oil Pump
Oil Pan
Oil Sump
Camshaft
Rocker Arm & Spring
Spark Plug
Exhaust Port
Piston
Connecting Rod
Camshaft
Overhead camshaft
Crankshaft
IET 101 - ASSIGNMENT 5
1. How do brakes work?
2. What are the parts of a power brake system?
3. How do disk brakes work?
4. How do drum brakes work?
5. Where does the energy go when a vehicle is stopped by
disk brakes?
6. What are anti-lock brakes and how do they work?

14. 7. What are the elements of an automobile suspension
alignment?
8. What is power steering and how does it work?
9. What is Stability control, how does it work, and what are
its other names?
10. How does electrically assisted power steering work?
IET 101 ASSIGNMENT – 4 Transmissions
1. What are three advantages of a manual transmission over
an automatic transmission?
2. Why would you want to have an automatic transmission?
3. Are there any reasons that an automatic transmission
would be used if the only efficiency and performance were
considered?
4. What does a torque converter do and how does it affect
efficiency?
5. How does a manual transmissions clutch work and how
does this effect the transmissions efficiency compared to an
automatic transmission?

15. 6. What is the basic idea behind all the possible Continuously
Variable Transmissions (CVT)?
7. Why is a CVT that works correctly and lasts a long time
the best transmission for the vast majority of drivers in the
world?
8. What is a dual clutch transmission?
9. What is a differential?
10. Why do cars have differential gears in them?
IET 101 - ASSIGNMENT 3 Engine Systems
1. What are the major parts of the gasoline engines ignition
system and what do they do?
2. What are the major parts of the gasoline engines cooling
system and what do they do?
3. What are the major parts of the gasoline engines exhaust
system and what do they do?
4. How does a turbocharger work and why would we use one?

16. 5. How does a supercharger work and why would we use one?
6. How does diesel differ from gasoline?
7. What are the major differences in a four-stroke gasoline
engine and a four-stroke diesel engine?
8. How does a two-stroke engine work?
9. Why does a two- stroke diesel need a supercharger?
10. What is direct injection?
Assignment 2 – Engine Concepts
1. What is the four stroke compression cycle?
2. What happens during each of the engine of the engines
four strokes?
3. What is combustion?
4. What is required to have combustion? (It has to do with the
fire triangle)
5. What happens when you compress a gas like air or the air
fuel mixture in a cylinder?
6. What is displacement in terms of an internal combustion
engine?
7. What difference does displacement make in an internal
combustion engine?

17. 8. What are three advantages and disadvantages to having an
eight cylinder engine when compared to a four cylinder engine?
9. What is an internal combustion engine supposed to do?
10. Where does the majority of the energy from the fuel go
when an internal combustion engine is running?