The document describes the CPBM Connector for CPSM, which allows CloudPortal Business Manager (CPBM) to integrate with and bill for services consumed in CloudPortal Services Manager (CPSM). The connector supports CPSM 11.0.1 hosted applications, desktops, and Exchange services. It enables customers to self-service provision CPSM accounts and services from within CPBM. New CPBM features like quantity-based billing and service workflows are used to support the connector.

1. CPBM Connector for CPSM
CloudPortal Business Manager 2.2
February 25, 2014

2. CloudPortal Business Manager 2.2
CloudPortal Services Manager Integration
CPSM connector
• Supports CPSM 11.0.1 Hosted Apps and Desktops & Hosted Exchange services
• Provides billing of services consumed on CPSM
• Enables customer admin to self-service create CPSM account and provision services/customer plans
• Enables customer admin to single sign on from CPBM to CPSM to provision user and user
plans/offerings
New CPBM product features to support the connector
• Quantity-based billing
• Channel-specific service control
• Service enablement workflow
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3. Supported CPSM Services
Supports CPSM v11.0.1 with the following services
CPSM Services
Supported Backend Software Versions
Hosted Apps and Desktops
XenApp 6.5, XenDesktop 7.1, with and
without Application Orchestration
Hosted Exchange
Exchange 2010, 2013
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4. Flow
• Assumption
ᵒ XenDesktop, XenApp and Exchange are already installed and configured
ᵒ CPSM and CPBM are already installed and configured
Steps
CPBM
CPSM
SP admin creates customer plans, user plans and
offerings
1
2
SP admin configures CPSM connector to connect to
the CPSM instance
3
SP admin creates product catalog
4
Customer admin enables CPSM service
Connector provisions customer account and customer
admin
5
Customer admin subscribes to product bundles
Connector provisions customer plan
6
Customer admin SSO to CPSM Control Panel
Customer admin creates users and provisions user
plans/offerings to users
7
SP admin and Customer admin view bill
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5. SP Admin Creates Services in CPSM
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6. SP Admin Creates Customer Plans, User Plans
and Offerings in CPSM
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7. Service Provider Creates Resellers in CPSM
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8. Service Provider Maps CPBM Channel to CPSM
Reseller
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9. SP Admin Adds CPSM Service Instance in
CPBM (1)
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10. SP Admin Adds CPSM Service Instance in
CPBM (2)
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11. SP Admin Creates Products in CPBM
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12. SP Admin Creates Product Bundles in CPBM
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13. SP Admin Adds Product Bundles to Channel in
CPBM
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14. Customer Admin Enables CPSM Service in
CPBM (1)
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15. Customer Admin Enables CPSM Service in
CPBM (2)
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16. Connector Automatically Provisions Customer
Account and Admin in CPSM
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17. Customer Admin Subscribes to Product Bundle
in CPBM
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18. Connector Automatically Enables Service and
Provisions Customer Plan in CPSM
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19. Customer Admin SSO to CPSM Control Panel
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20. Customer Admin Creates User in CPSM (1)
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21. Customer Admin Creates User in CPSM (2)
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22. Customer Admin Provisions User Plan and
Offerings to User in CPSM
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23. Customer Admin Views Bill in CPBM
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