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Mark Adrian Langtry
Australia b.1963
Digital C type print
An Embraer 190 aircraft with Flight
Crew just moments before “Clear to
close”. Mean while, a Pit Crew Leader
“Whiskey” is en-route to check on the
stripping of another newly arrived aircraft
in SYD. It’s noisy and hectic outside on
the “The Apron”, (the area on the tarmac
aircraft park to facilitate boarding and
disembarkation) and our Pit Crew must
be ever on the alert when moving in
and around aircraft at the gates or those
parked out on the hardstand, (another
name for “Apron”). As Cabin Crew, we
also must maintain attentiveness within
our surroundings. This we call “Situational
Awareness” and together with well-honed
communication skills, make for arguably
the most important “Non Technical Skills”
we possess. As a Cabin Crew Instructor
facilitating CRM, (Crew Resource
Management or NTS / Non Technical
Skills as we now call it), I believe there is
so much we can learn from these guys.
Vigilance
“He is most free from danger, who, even
when safe, is on his guard.”
Publilius Syrus
Mark Adrian Langtry
Australia b.1963
Digital C type print
Our MEL Pit Crew hard at work loading
Boeing 737 800 - YFF. Sometimes I watch
these people possessive of such an
important task, working and marvel at the
manner in which they move seamlessly
in and around each other. Only a team of
people truly attentive and watchful of their
surroundings can be relied upon to work
so effectively in this environment.
Awareness
“Whether you call it Buddhism or another
religion, self discipline, that’s important.
Self-discipline with awareness of
consequences.”
Dalai Lama
Mark Adrian Langtry
Australia b.1963
Digital C type print
Boeing 737 800 - VOW with Pit Crew on
the apron in SYD. I’m just about to board
this “Red Bullet” and then proceed home
after attending a 3-day “Train The Trainer”
- CRM (Crew Resource Management)
conference. In 2-Âœ hours time I’ll see my
girl, lovely Leanne. Her love, support and
encouragement sustain me when I’m
away. Whether it be operating as Cabin
Crew or facilitating training as a Cabin
Crew Instructor.
- I so can’t wait to see her!
Sustenance
“From women’s eyes this doctrine I derive;
They sparkle still the right Promethean fire;
They are the books, the arts, the academes;
That show, contain and nourish all the world.”
William Shakespeare, Love’s Labour’s lost
Mark Adrian Langtry
Australia b.1963
Digital C type print
The First Officer carries out his pre flight
“Walk Around” for this Airbus A330 on the
apron in PER prior to boarding and then
our subsequent departure. Such a big
aircraft dwarfing a member of the crew
who will safely carry me home! Having
spent the last 2 days facilitating “Jump On
Board”, (Induction day training), I return
home now, travelling as a passenger or
“Paxing” as we call it, to MEL. En route,
I reflect upon my own “Journey” and the
honour of introducing a new group of
Cabin Crew to the company. I recall my
first day and how I felt embarking upon a
new career. So much has happened since
then. The wonderful irony is that I had the
privilege to co-facilitate with the Instructor
who facilitated my own induction! As I
contemplate this quirk of fate, I wonder
further (and especially now that I’ve
recently turned 50), where my own life’s
journey will subsequently take me?
Life’s Journey
“Not I, nor anyone else can travel that road
for you. You must travel it by yourself.
It is not far. It is within reach.
Perhaps you have been on it since you
were born, and did not know.
Perhaps it is everywhere - on water and
land.”
Walt Whitman, Leaves of Grass
Mark Adrian Langtry
Australia b.1963
Digital C type print
An absolutely dreadful day weather wise
here in Hobart! As I watch this Boeing 737
800 - BZG depart for SYD, I contemplate
the conditions we’ll encounter later as
we climb out of HBA en-route for MEL.
Turbulence isn’t something that overly
concerns me but I’m fully aware that it
can be of concern for some. I fly with
highly skilled and experienced Flight
Crew, (Pilots), whose expertise I respect
immensely and my training has me well
versed in how to handle any bumps we
may encounter. I have every confidence
that everything will be alright.
– And anyway; “Every day is beautiful
at 40,000 ft”!
Faith
“You must not lose faith in humanity.
Humanity is like an ocean; if a few drops
of the ocean are dirty, the ocean does not
become dirty.”
Mahatma Gandhi
Mark Adrian Langtry
Australia b.1963
Digital C type print
Caterers Preparing an Airbus A330 for
departure out of SYD. I’m Paxing home
now after being called out yesterday for a
3 sector day and then an overnight. As I
await the arrival of my Boeing 737 aircraft,
it’s great to have this much larger aircraft
at a gate up so close and to see our
catering colleagues in action. Every thing
around me is so very different to when
I began this profession! I notice these
days, we have someone from the catering
company come on board to check that
all is loaded correctly. Such a responsible
task and so genuinely appreciated. Truly,
they’re the “Angels on our shoulders!”
Angels
“Sometimes we are like an angel with one
wing, and we necessarily need the other
wing of a similar angel to keep flying.”
M. K. Soni
Mark Adrian Langtry
Australia b.1963
Digital C type print
Pilot and Cabin Crew en-route to Boeing
737 800 - VUV in SYD prior to terminal
extension completion. I’m so very
fortunate to fly with people possessive
of such a diverse range of skills and
backgrounds. I have so much respect
for our Pilots who spend many hundreds
of hours and many thousands of dollars
attaining the necessary experience before
they can even apply to seek endorsement
on commercial aircraft such as those we
operate. “Our Cabin Crew also possess
highly developed people skills and a
multitude of life experiences”. This enables
not only seamless interaction with all they
encounter but a truly holistic appreciation
of any situation that may present
within the cabin.
Respect
“The companies that survive longest are
the ones that work out what they uniquely
can give to the world not just growth or
money but excellence, their respect for
others, or their ability to make people
happy. Some call those things a soul.”
Charles Handy
Mark Adrian Langtry
Australia b.1963
Digital C type print
A SYD “L.A.M.E. (Licensed Aircraft
Mechanical Engineer), converses with the
Flight Deck of Boeing 737 800 - VUR just
prior to facilitating push back with the PPU
- (Power Push Unit). The vital importance
of communication between both parties,
so apparent! Especially at this time of day
when the gates can be busy and visibility
upon and around the apron area is so
limited.
Communication
“The single biggest problem with
communication is the illusion that it
has taken place.”
George Bernard Shaw
Mark Adrian Langtry
Australia b.1963
Digital C type print
Yesterday I facilitated CRM (Crew
Resource Management) with a First
Officer Pilot training colleague up in
BNE. This morning we were to be paxing
home, (both just riding as passengers).
Operational requirements necessitated
both he and I be called out just prior to
departure and consequently, I’ve operated
back home as Cabin Crew and with him
flying our Boeing 737 800 aircraft in the
“FO’s”, (First Officer’s), seat. Working for
an airline is all about flexibility and in all
reality it’s really just like show business as;
“The show must go on!” It’s great now to
be home and to have the weekend off.
- I so can’t wait to spend some time with
my girl !!!!
Flexibility
“Despite my firm convictions, I have
always been a man who tries to face facts,
and to accept the reality of life as a new
experience as new knowledge unfolds.
I have always kept an open mind, a flexibility
that must go hand in hand with every form
of the intelligent search for truth.”
Malcolm X
Mark Adrian Langtry
Australia b.1963
Digital C type print
The sun peers momentarily through the
clouds after a spectacular downpour
as 2 Pit Crew members prepare to load
some specifically labelled cargo aboard
Boeing 737 800 - VUS. The mateship and
camaraderie our Pit Crew display is truly
something wonderful to behold!
Two years back as part of my Crew
Resource Management facilitator role,
I was fortunate when able to shadow a
Pit Crew Leader, or “Whiskey” for the
day. Their job requires of them to work
safely together in pretty well most of the
conditions that nature may afford. I have
immense respect for these guys!
Mateship
“We are all visitors to this time, this place.
We are just passing through. Our purpose
here is to observe, to learn, to grow, to
love... and then we return home.”
Australian Aboriginal Proverb
Mark Adrian Langtry
Australia b.1963
Digital C type print
Having stripped this Boeing 737 800 - YFG,
a Pit Crew member moves purposely now
toward the terminal with a barrow full of
luggage en-tow. I wonder whether there
is a pre-determined purpose for us all?
Professionally, my purpose is quite well
defined. I feel privileged to provide a safe
and ultimately enjoyable travel experience
for all I encounter. However, sometimes I
ask myself; “What more for me”? I guess
from time immemorial many greater
minds than mine have contemplated this
question?
- My hope is that in some way, I’m able
to make some particular contribution. As
I’d to say when lecturing in photography
at RMIT University; “With some luck,
hopefully I can leave the room a little tidier
than how I found it”
Purpose
“You are here in order to enable the world
to live more amply, with greater vision, with
a finer spirit of hope and achievement.
You are here to enrich the world.”
Woodrow Wilson
Mark Adrian Langtry
Australia b.1963
Digital C type print
During a brief moment of sun between
showers, Pit Crew work industriously in the
vicinity of 2 of our Boeing 737 800 Aircraft.
In the old company livery, VOL taxies past
in the background. VIA in the foreground,
being also prepared for departure. What
a gargantuan task to transform our airline
to that which it is today. The changes have
been momentous. As I peruse this scene
before me, I reflect upon the tireless work
and dedication of all whom I‘ve the honour
to serve with.
Change
“Change will not come if we wait for some
other person or some other time. We are
the ones we’ve been waiting for. We are
the change we seek.”
Barack Obama
Mark Adrian Langtry
Australia b.1963
Digital C type print
Flight Crew board Boeing 737 800 - VUV
to undertake cold start pre flight checks
in MEL prior to a morning departure.
I wonder where this aircraft will “Terminate”,
(end up), at days end today? My day
will see me Paxing, (travelling as a
passenger), to BNE for a C.A.S.T.
(Crew Alertness study Team / Fatigue
Risk Management), committee meeting.
Sometimes our days can be long but
when I fly with great crew it makes for the
most wonderful of learning experiences!
I’ve been so truly blessed to work alongside,
learn from and glean amazing insight from
people I could never have imagined I’d
have met!
Insight
“When you want wisdom and insight as
badly as you want to breathe, it is then
you shall have it.”
Socrates
Mark Adrian Langtry
Australia b.1963
Digital C type print
A SYD Pit Crew member awaits instruction
prior to pushing this Boeing 737 800 back
for departure. As I peruse this scene,
I reflect upon the importance of mutual
understanding of procedure and
subsequent teamwork between him
and the Flight Crew of this aircraft.
Yesterday, I co-facilitated Crew Resource
Management / Non-Technical Skills to
a group of Initial Course Cabin Crew.
As CRM / NTS Instructors, we always
work in tandem, with a Pilot and Cabin
Crew together sharing the instructional
responsibilities. The similarities paralleling
both scenarios being but one of many
situations we as airline employees must
understand and always appreciate.
Mutual Respect / Understanding
“When people honor each other, there is
a trust established that leads to synergy,
interdependence, and deep respect.
Both parties make decisions and choices
based on what is right, what is best, what
is valued most highly.”
Blaine Lee
Mark Adrian Langtry
Australia b.1963
Digital C type print
Two SYD Pit Crew team members prepare
to “Strip” Boeing 737 800 - VUZ. The
tarmac / Apron area is an incredibly loud
and noisy environment and hence the
vital importance of hearing protection
as depicted here. This of course is a
considerable impediment upon the
individual team members’ awareness of
their surroundings. What impresses me
so much about these so very important
members of our operational team, is how
they look out for each other. The regard
in which all Pit Crew; “Watch each other’s
backs” when working in and around this
potentially dangerous environment is truly
inspiring.
Looking Out For Each Other
“The purpose of life is not to be happy.
It is to be useful, to be honorable, to be
compassionate, to have it make some
difference that you have lived and lived
well.”
Ralph Waldo Emerson
Mark Adrian Langtry
Australia b.1963
Digital C type print
A Pit Crew member drives past en-route to
dropping off commercial cargo this hot SYD
morning. We’ve now 45 minutes remaining
of a 2-hour wait and having purchased a
small birthday present for my loved one in
the terminal, I sit here on board awaiting
our next sector. I consider the activity
going on around me and how there are so
many people working to keep the arrival
and departure of all our aircraft on time, on
track and how I’m part of this extensively
diverse team. I contemplate just how they
also, are possessive of families and loved
ones. I’ll be home this evening after 3 days
away and tomorrow’s Leanne’s birthday,
I so can’t wait to see her.
Relationships
“I have had the world lie beneath my
clumsy boots and saw the red sun slip
over the horizon after the dark Antarctic
winter. I have been given more than my
share of excitement, beauty, laughter and
friendship. Each of us has to discover his
own path – of that I am sure. Some paths
will be spectacular and others peaceful
and quiet, who is to say which is the most
important? For me, the most rewarding
moments have not always been the great
moments, for what can surpass a tear on
your departure, joy on your return, and a
trusting hand in yours?”
Sir Edmund Hillary
Mark Adrian Langtry
Australia b.1963
Digital C type print
The last remnants of a storm move across
the MEL / Tullamarine landscape. Our
Pit Crew move safely now out onto the
tarmac, the very real risk of lightning strike
having abated. Sometimes the weather we
experience out in the wide-open spaces
where airports are generally located can
be only described as awesome. Visually,
the conditions appear so truly majestic
and ultimately so very humbling.
As I’m no great exponent of English
expression, often I’m at a loss to describe
successfully in literary terms, all I witness
and experience. Hence my desire to
capture visually and reflect upon later,
that which I encounter. This not only
environmentally but also personally as
a human being. I hope the images I’m
capturing with nothing more than a mobile
phone go somewhere near to articulating
my thoughts, experiences and feelings.
Articulation of Experience
and Reflections
“The difference between the right word
and almost the right word is the difference
between the lightning and the lightning rod”
Mark Twain
Mark Adrian Langtry
Australia b.1963
Digital C type print
MEL Pit crew prepare Boeing 737 800 -
YID for an on time departure. It’s a very
warm day out on the tarmac and our
Pit Crew colleagues would certainly be
maintaining awareness of their hydration
levels. On particularly hot days, the
conditions within the aircraft’s hold are
definitely challenging and out on the
tarmac, temperatures can reach levels
where the potential for heat stroke and
exhaustion must certainly be guarded
against. As Cabin Crew, we operate
within an environment where relative
humidity ranges somewhere between
8-15 %, (human beings generally are
“comfortable” within levels that range
between 40-60%) - So it’s very dry on
board and to avert the risk of dehydration,
consumption of adequate fluids each
sector is a consideration we’re always
mindful of. This coupled with working
within a cabin altitude of around 8,000 ft.
also certainly contributes towards the
empathy we feel for our Pit Crew colleagues
on exigent days such as these.
Empathy
“It’s not so much the journey that’s
important; as is the way that we treat
those we encounter and those around
us, along the way.”
Jeremy Aldana
Mark Adrian Langtry
Australia b.1963
Digital C type print
Our Pit Crew hard at work loading aircraft
as the remaining fog burns away on this
frosty MEL morning. There appears an
almost balanced tranquillity apparent in
the scene before me. I’m fully aware that
out there on the tarmac, the noise level
would be considerable and being a cold
morning, would be less than hospitable.
However, somehow all I’m witness to
appears calm and purposeful. The aircraft
are being loaded and are heading off to
where they need to. Much effort by our
many dedicated Ground Crew staff has
gone on behind the scenes to create
this. The 2 Pit Crew members seem in
harmony with their surrounds.
- It’s going to be a beautiful day!
Harmony
“Through our eyes, the universe is
perceiving itself. Through our ears, the
universe is listening to its harmonies.
We are the witnesses through which
the universe becomes conscious of its
glory, of its magnificence.”
Alan Wilson Watts
Mark Adrian Langtry
Australia b.1963
Digital C type print
As I look out through the overwing window
at 14F, (or as we say “14 Fox” / “14 Foxtrot”),
I notice our Pit Crew as always, hard at
work. They’ve finished loading our aircraft
now and it appears they’re heading off
to load another. I contemplate the Crew
Resource Management / Non Technical
Skills training I will be facilitating in SYD
later today and wonder how it will all pan
out. I’ve been so wonderfully fortunate, I
could not have foreseen the direction my
life would have taken 6 years ago but here
I am and what a wonderful experience
it’s been! I work with wonderful people.
My day, if not forever stimulating enough
interacting with students whose questions
I’ll contemplate later in class, will be indeed
as much so, when operating as Cabin
Crew later this week, when I’ll have a myriad
of interesting people on board to learn from.
If every voyage begins with a first step, I
guess the rest of this week’s journey of
discovery is about to begin for me.
Direction
“If you are successful, it is because
somewhere, sometime, someone gave
you a life or an idea that started you in the
right direction. Remember also that you
are indebted to life until you help some
less fortunate person, just as you were
helped.”
Melinda Gates
Mark Adrian Langtry
Australia b.1963
Digital C type print
This is my view from 8 “Fox” as I arrive
back in MEL having paxed home. I’ve
been away for 2 days training CRM (Crew
Resource Management) in BNE and as
I watch the Pit Crew in action here, I’m
reminded of how soccer players within a
successful team work together on the field
of play. The marvellous synchronicity that
exists when each knows where the other is,
their obviously well rehearsed drills serving
to add both cohesion and certainty to their
forays. “OTP”, (or “On Time Performance”
as it is known within the commercial
aviation industry), is a significant and very
important aspect of day to day operations
and as our airline (along with all airlines
for that matter), is constantly being judged
by it, every possible effort is made to
ensue we get away and arrive on time.
My aircraft has arrived 3 minutes early!
The surreal evening glow out on the apron
making what I’m witnessing, all the more
impressive.
Synchronicity
“Synchronicity is an ever present reality for
those who have eyes to see.”
Carl Jung
Mark Adrian Langtry
Australia b.1963
Digital C type print
A crepuscular glow surrounds Boeing
737 800 - VUG. I watch on as the MEL Pit
Crew move about the apron preparing this
aircraft for loading and I reflect upon the
prior occupations of some of my Cabin
Crew colleagues. So many from such
a diversity of life backgrounds. Indeed
many are in fact ex Pit Crew and Ground
Crew and that makes their understanding
of airline operating procedures so truly
invaluable! Along with teachers, nurses,
ambulance personnel, ex- military and
people from various customer service
backgrounds, (to name but a few); our
resource group is indeed composed of
a myriad of skills and life experiences.
They’ll all be represented within the group
I’ll be facilitating in SYD tomorrow and I
marvel at the anecdotes they’ll inevitably
share. What an incredible opportunity for
learning!
Diversity
“We are all the same and we are all different.
What great friends we will be.”
Kelly Moran;
The Tiny Caterpillar and the Great Big Tree
Mark Adrian Langtry
Australia b.1963
Digital C type print
A MEL Pit Crew member pauses
momentarily and then proceeds to the
nose of this Airbus A330 aircraft just prior
to push back. As I watch him pass, I’m
struck by the comparison in scale within
the scene before me. One small man
alongside such a large vehicle. A machine
possessive of so much that make us as
human beings impressive. Our ability to
transport across vast distances not only
quickly but also comfortably and safely.
As I prepare to sign off and drive home
I reflect upon just how amazing the era
I live in is.
Human Beings and Technology
“One machine can do the work of fifty
ordinary men. No machine can do the
work of one extraordinary man.”
Elbert Hubbard
Mark Adrian Langtry
Australia b.1963
Digital C type print
I’m to PAX home, (i.e. travel as a
passenger), after training CRM / NTS in
SYD. I’m fortunate enough to watch two
of my Cabin Crew colleagues diligently
undertake “Cold Start” / Pre-flight Checks
on the Boeing 737 800 BSI (Boeing Sky
Interior). There are a raft of crew positional
responsibilities that make certain, safe
operation of our aircraft. Each crew
member ensues and then communicates
that their “Checks are good” before
approval to board is given and then the
aircraft subsequently departs. Working in
the cabin environment requires not only
belief in your colleague’s abilities but also
trusting in the knowledge that they will be
there for you no matter what and whatever
the situation. It’s a little like the line from
the movie “Black Hawk Down”;
– “No one gets left behind”!
Responsibility
“Responsibility and Trust - these two
are like Yin and Yang, together perfectly
complete, and each one requiring the
presence of the other.
The next time you mistrust someone,
consider this - does that person feel
responsible for you in any way? If the
answer is yes, then go ahead and trust
them. Very likely, they are looking out for
your best interest.”
Vera Nazarian - The Perpetual Calendar of Inspiration
Mark Adrian Langtry
Australia b.1963
Digital C type print
Having communicated to our Captain that
his work is complete and that our aircraft
is now “Good to Go”, this BNE engineer
or L.A.M.E. (Licensed Aircraft Mechanical
Engineer), makes way across the tarmac
on this hot BNE day. Two years ago I
undertook a shadowing exercise with
a MEL based Engineer for a day. I was
so truly impressed by the extent of
knowledge licensed aircraft engineers
possess regards the technical aspects of
our aircraft. Their quiet self assuredness,
a truly salient aspect of their approach to
work being something I’ve admired and
have constantly sought to emulate daily
within my own endeavours. Along with
our Flight Crew, they are so qualified and
particularly in their case; require multiple
aircraft endorsements to carry out their
duties.
Knowledge
“Shall I teach you what knowledge?
When you know a thing, say that you
know it;
When you do not know a thing,
Admit that you do not know it.
That is knowledge.”
Confucius
Mark Adrian Langtry
Australia b.1963
Digital C type print
After Paxing home, (travelled as a
passenger), from SYD and having
completed 2 days away training, it’s so
nice to be home with my loved ones.
Proceeding through the gate 9 door, I look
back over my shoulder and consider the
Boeing 737 800 aircraft that has carried
me home. I feel such an affinity for this
aeroplane and so love flying on it. I’m
led to believe they’re one of the most
produced commercial aircraft ever. My
Father flew as Cabin Crew aboard the
Boeing 707 and my Father in Law, as a
Flight Engineer aboard the Boeing 727,
(both aircraft that much of the current
Boeing 737’s design can be linked back
to) and as such, there’s a certain feeling
of being involved with something that’s
unique and stood the test of time. Each
day when I fly, I carry in my back pocket, a
photograph of my parents in uniform when
they were working for airlines back in the
1950’s – truly they fly with me! I guess it
means we’re all part of the same family!
Family
“I see the friends I made over the years
who have become family today, people
I became acquainted with who have
achieved so much in their lives. They
taught me something with each meeting.”
Akshay Kumar
Mark Adrian Langtry
Australia b.1963
Digital C type print
At dawn, the solitary figure of a MEL Pit
Crew Member opens the cargo hold of
Boeing 737 800 – VOK and prepares for
loading and subsequent dispatch. Correct
loading of a commercial aircraft with
freight, baggage and sometimes-even
animals, is a task that requires not only
strict adherence to Standard Operating
Procedures but also a comprehensive
knowledge regards potentially dangerous
goods. Consequently, all that operate
in and around our aircraft, or whose
responsibility it is to ensue the safe
loading of that which is loaded on and
off them, are required to undergo training
relevant to such. Along with my Flight
Crew colleagues, (pilots), I myself as a
Cabin Crew member must also satisfy this
training requirement. This serves only to
further extend the high regard I hold for
my Pit Crew colleagues.
High Regard
“We can do things the cheap way, the
simple way, for the short- term and without
regard for the future. Or, we can make
the extra effort, do the hard work, absorb
the criticism and make decisions that will
cause a better future.”
Mike Rounds
Mark Adrian Langtry
Australia b.1963
Digital C type print
The forward hold of Boeing 737 800 - VOX
is secured by the Pit Crew prior to departure
out of MEL. Yet again, people relying on
each other on the apron to get the job
done safely and effectively. I recall when I
first began my career as Cabin Crew. That
very first day, I knew absolutely no one!
It appeared so daunting embarking upon
a new career not knowing a soul. Our
initial training as expected was certainly
challenging with so much information
to process and learn. Regulations,
procedures, drills, - It seemed I’d never
learn it all! Very quickly, as a training group
we got to know each other. It also became
apparent that to survive the course, we’d
need to work together, providing both
support and encouragement. On that first
day our lead instructor stated; “Before today
it’s unlikely that any of you knew each other
but it’s highly likely that today you’ve met
someone with whom you’ll remain friends
with for the rest of your life!” Prophetic
words indeed I reflect upon often, as truly
I have met and made some incredible and
wonderful friends flying.
Friendship
“Don’t walk behind me; I may not lead.
Don’t walk in front of me; I may not follow.
Just walk beside me and be my friend.”
Albert Camus
Mark Adrian Langtry
Australia b.1963
Digital C type print
A Pit Crew member proceeds past this
Embraer 190 aircraft on his way to another
aircraft. Our Boeing 737 aircraft is about to
depart and I reflect upon the training I’ll be
delivering in SYD tomorrow. The new
content I’ll be facilitating I find quite
interesting, as it explores effective decision
making. In the safety critical role such as
that carried out by our Pit Crew, effective
decision-making skills are practiced and
considered constantly. Skills indeed vital
to the safe operation of their
responsibilities. My immediate task is to
be fully conversant with this new material.
I think I’ll read through the notes one more
time on the way up to SYD.
Decision Making
“In a moment of decision, the best thing
you can do is the right thing to do.
The worst thing you can do is nothing.”
Theodore Roosevelt
Mark Adrian Langtry
Australia b.1963
Digital C type print
As I sit in my window seat, (14 Fox), just prior
to Paxing, (i.e. travelling as a passenger), up
to SYD to facilitate CRM, (Crew Resource
Management) training, I notice a Refueler
refuelling our Boeing 737 800 aircraft just
prior to boarding. A highly responsible
undertaking requiring acute safety
awareness. Consequently, I’ve much
respect for those whose duty it is, to
reliably and conscientiously undertake
this task. We too, being Cabin Crew,
must be also; “On our game” when this
is occurring. There are certain procedural
safety protocols required of us during this
time, many of which our guests on board
I’d imagine would be quite unaware of.
I feel a sense of pride as I observe the
crew operating my flight carrying out all
that is required of them in this regard.
Their diligent adherence to duty making
them true safety professionals.
Diligence
“Diligence is the mother of good fortune,
and idleness, its opposite, never brought a
man to the goal of any of his best wishes.”
Miguel de Cervantes
17:42
Mark Adrian Langtry
Australia b.1963
Digital C type print
The Captain, wearing his “Hi-Vis Vest”
carries out the “Walk Around” pre flight
inspection prior to departure out of OOL.
In this case, a “Tug” will assist by pushing
the aircraft back. Not long back, I ran into
an esteemed Cabin Crew trainer/colleague
during an overnight. He now works as a
Flight Manager aboard our “Long – Haul”
Boeing 777 aircraft. For the duration of my
initial training, he also was my instructor
and mentor. His unfailing support and
encouragement inspired me and I learnt
so much from him! – Truly a gracious
man possessive of not only empathy and
humility but also a wonderful array of life
and people skills. Over dinner, I mentioned
how I’d been working on a series of
images depicting my daily experiences
along with the recollections and reflections
associated with each image. He asked
me how I went about my “self-imposed
undertaking” and I used this image to
illustrate my approach. Subsequently, we
sent on this image as a text message
attachment to his 10-year-old son.
Encouragement
“Our chief want is someone who will inspire
us to be what we know we could be.”
Ralph Waldo Emerson
12:36
Mark Adrian Langtry
Australia b.1963
Digital C type print
A SYD Pit Crew Leader/ “Whiskey” casts
a lonely figure as solicitously, he prepares
to undertake pre flight checks and then
load this, a Boeing 737 800 aircraft. Many
are the paths our lives may follow. In
the end however it’s been myself that’s
determined that which my destiny would
be. The choices I’ve made, (hopefully
well informed and intentioned), have
determined where my life has taken me.
- “I am the master of my fate: I am the
Captain of my soul,” (as quoted by Nelson
Mandela from William Earnest Henley’s
poem in the film “Invictus”), hauntingly
rung within my mind when creating this
image. Once, travelling from SYD to PER,
the lawyer of Nelson Mandela, George
Bizos was aboard our aircraft. Being a
long sector and early, we were not busy.
Politely, I introduced myself and he invited
conversation. I blessed the stars for this
fortuitous opportunity as he shared first
hand, some of the philosophy that the
great man espoused. Sincerely, his spirit
of generosity humbled me. When alone
some times I reflect how truly providential
my life has been.
Solitude
“Two roads diverged in a yellow wood,
and I choose the one less travelled by,
and that has made all the difference.”
Robert Frost

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REFLECTIONS THROUGH A WINDOW OF TRANSITION - Narratives

  • 1. Mark Adrian Langtry Australia b.1963 Digital C type print An Embraer 190 aircraft with Flight Crew just moments before “Clear to close”. Mean while, a Pit Crew Leader “Whiskey” is en-route to check on the stripping of another newly arrived aircraft in SYD. It’s noisy and hectic outside on the “The Apron”, (the area on the tarmac aircraft park to facilitate boarding and disembarkation) and our Pit Crew must be ever on the alert when moving in and around aircraft at the gates or those parked out on the hardstand, (another name for “Apron”). As Cabin Crew, we also must maintain attentiveness within our surroundings. This we call “Situational Awareness” and together with well-honed communication skills, make for arguably the most important “Non Technical Skills” we possess. As a Cabin Crew Instructor facilitating CRM, (Crew Resource Management or NTS / Non Technical Skills as we now call it), I believe there is so much we can learn from these guys. Vigilance “He is most free from danger, who, even when safe, is on his guard.” Publilius Syrus
  • 2. Mark Adrian Langtry Australia b.1963 Digital C type print Our MEL Pit Crew hard at work loading Boeing 737 800 - YFF. Sometimes I watch these people possessive of such an important task, working and marvel at the manner in which they move seamlessly in and around each other. Only a team of people truly attentive and watchful of their surroundings can be relied upon to work so effectively in this environment. Awareness “Whether you call it Buddhism or another religion, self discipline, that’s important. Self-discipline with awareness of consequences.” Dalai Lama
  • 3. Mark Adrian Langtry Australia b.1963 Digital C type print Boeing 737 800 - VOW with Pit Crew on the apron in SYD. I’m just about to board this “Red Bullet” and then proceed home after attending a 3-day “Train The Trainer” - CRM (Crew Resource Management) conference. In 2-Âœ hours time I’ll see my girl, lovely Leanne. Her love, support and encouragement sustain me when I’m away. Whether it be operating as Cabin Crew or facilitating training as a Cabin Crew Instructor. - I so can’t wait to see her! Sustenance “From women’s eyes this doctrine I derive; They sparkle still the right Promethean fire; They are the books, the arts, the academes; That show, contain and nourish all the world.” William Shakespeare, Love’s Labour’s lost
  • 4. Mark Adrian Langtry Australia b.1963 Digital C type print The First Officer carries out his pre flight “Walk Around” for this Airbus A330 on the apron in PER prior to boarding and then our subsequent departure. Such a big aircraft dwarfing a member of the crew who will safely carry me home! Having spent the last 2 days facilitating “Jump On Board”, (Induction day training), I return home now, travelling as a passenger or “Paxing” as we call it, to MEL. En route, I reflect upon my own “Journey” and the honour of introducing a new group of Cabin Crew to the company. I recall my first day and how I felt embarking upon a new career. So much has happened since then. The wonderful irony is that I had the privilege to co-facilitate with the Instructor who facilitated my own induction! As I contemplate this quirk of fate, I wonder further (and especially now that I’ve recently turned 50), where my own life’s journey will subsequently take me? Life’s Journey “Not I, nor anyone else can travel that road for you. You must travel it by yourself. It is not far. It is within reach. Perhaps you have been on it since you were born, and did not know. Perhaps it is everywhere - on water and land.” Walt Whitman, Leaves of Grass
  • 5. Mark Adrian Langtry Australia b.1963 Digital C type print An absolutely dreadful day weather wise here in Hobart! As I watch this Boeing 737 800 - BZG depart for SYD, I contemplate the conditions we’ll encounter later as we climb out of HBA en-route for MEL. Turbulence isn’t something that overly concerns me but I’m fully aware that it can be of concern for some. I fly with highly skilled and experienced Flight Crew, (Pilots), whose expertise I respect immensely and my training has me well versed in how to handle any bumps we may encounter. I have every confidence that everything will be alright. – And anyway; “Every day is beautiful at 40,000 ft”! Faith “You must not lose faith in humanity. Humanity is like an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.” Mahatma Gandhi
  • 6. Mark Adrian Langtry Australia b.1963 Digital C type print Caterers Preparing an Airbus A330 for departure out of SYD. I’m Paxing home now after being called out yesterday for a 3 sector day and then an overnight. As I await the arrival of my Boeing 737 aircraft, it’s great to have this much larger aircraft at a gate up so close and to see our catering colleagues in action. Every thing around me is so very different to when I began this profession! I notice these days, we have someone from the catering company come on board to check that all is loaded correctly. Such a responsible task and so genuinely appreciated. Truly, they’re the “Angels on our shoulders!” Angels “Sometimes we are like an angel with one wing, and we necessarily need the other wing of a similar angel to keep flying.” M. K. Soni
  • 7. Mark Adrian Langtry Australia b.1963 Digital C type print Pilot and Cabin Crew en-route to Boeing 737 800 - VUV in SYD prior to terminal extension completion. I’m so very fortunate to fly with people possessive of such a diverse range of skills and backgrounds. I have so much respect for our Pilots who spend many hundreds of hours and many thousands of dollars attaining the necessary experience before they can even apply to seek endorsement on commercial aircraft such as those we operate. “Our Cabin Crew also possess highly developed people skills and a multitude of life experiences”. This enables not only seamless interaction with all they encounter but a truly holistic appreciation of any situation that may present within the cabin. Respect “The companies that survive longest are the ones that work out what they uniquely can give to the world not just growth or money but excellence, their respect for others, or their ability to make people happy. Some call those things a soul.” Charles Handy
  • 8. Mark Adrian Langtry Australia b.1963 Digital C type print A SYD “L.A.M.E. (Licensed Aircraft Mechanical Engineer), converses with the Flight Deck of Boeing 737 800 - VUR just prior to facilitating push back with the PPU - (Power Push Unit). The vital importance of communication between both parties, so apparent! Especially at this time of day when the gates can be busy and visibility upon and around the apron area is so limited. Communication “The single biggest problem with communication is the illusion that it has taken place.” George Bernard Shaw
  • 9. Mark Adrian Langtry Australia b.1963 Digital C type print Yesterday I facilitated CRM (Crew Resource Management) with a First Officer Pilot training colleague up in BNE. This morning we were to be paxing home, (both just riding as passengers). Operational requirements necessitated both he and I be called out just prior to departure and consequently, I’ve operated back home as Cabin Crew and with him flying our Boeing 737 800 aircraft in the “FO’s”, (First Officer’s), seat. Working for an airline is all about flexibility and in all reality it’s really just like show business as; “The show must go on!” It’s great now to be home and to have the weekend off. - I so can’t wait to spend some time with my girl !!!! Flexibility “Despite my firm convictions, I have always been a man who tries to face facts, and to accept the reality of life as a new experience as new knowledge unfolds. I have always kept an open mind, a flexibility that must go hand in hand with every form of the intelligent search for truth.” Malcolm X
  • 10. Mark Adrian Langtry Australia b.1963 Digital C type print The sun peers momentarily through the clouds after a spectacular downpour as 2 Pit Crew members prepare to load some specifically labelled cargo aboard Boeing 737 800 - VUS. The mateship and camaraderie our Pit Crew display is truly something wonderful to behold! Two years back as part of my Crew Resource Management facilitator role, I was fortunate when able to shadow a Pit Crew Leader, or “Whiskey” for the day. Their job requires of them to work safely together in pretty well most of the conditions that nature may afford. I have immense respect for these guys! Mateship “We are all visitors to this time, this place. We are just passing through. Our purpose here is to observe, to learn, to grow, to love... and then we return home.” Australian Aboriginal Proverb
  • 11. Mark Adrian Langtry Australia b.1963 Digital C type print Having stripped this Boeing 737 800 - YFG, a Pit Crew member moves purposely now toward the terminal with a barrow full of luggage en-tow. I wonder whether there is a pre-determined purpose for us all? Professionally, my purpose is quite well defined. I feel privileged to provide a safe and ultimately enjoyable travel experience for all I encounter. However, sometimes I ask myself; “What more for me”? I guess from time immemorial many greater minds than mine have contemplated this question? - My hope is that in some way, I’m able to make some particular contribution. As I’d to say when lecturing in photography at RMIT University; “With some luck, hopefully I can leave the room a little tidier than how I found it” Purpose “You are here in order to enable the world to live more amply, with greater vision, with a finer spirit of hope and achievement. You are here to enrich the world.” Woodrow Wilson
  • 12. Mark Adrian Langtry Australia b.1963 Digital C type print During a brief moment of sun between showers, Pit Crew work industriously in the vicinity of 2 of our Boeing 737 800 Aircraft. In the old company livery, VOL taxies past in the background. VIA in the foreground, being also prepared for departure. What a gargantuan task to transform our airline to that which it is today. The changes have been momentous. As I peruse this scene before me, I reflect upon the tireless work and dedication of all whom I‘ve the honour to serve with. Change “Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change we seek.” Barack Obama
  • 13. Mark Adrian Langtry Australia b.1963 Digital C type print Flight Crew board Boeing 737 800 - VUV to undertake cold start pre flight checks in MEL prior to a morning departure. I wonder where this aircraft will “Terminate”, (end up), at days end today? My day will see me Paxing, (travelling as a passenger), to BNE for a C.A.S.T. (Crew Alertness study Team / Fatigue Risk Management), committee meeting. Sometimes our days can be long but when I fly with great crew it makes for the most wonderful of learning experiences! I’ve been so truly blessed to work alongside, learn from and glean amazing insight from people I could never have imagined I’d have met! Insight “When you want wisdom and insight as badly as you want to breathe, it is then you shall have it.” Socrates
  • 14. Mark Adrian Langtry Australia b.1963 Digital C type print A SYD Pit Crew member awaits instruction prior to pushing this Boeing 737 800 back for departure. As I peruse this scene, I reflect upon the importance of mutual understanding of procedure and subsequent teamwork between him and the Flight Crew of this aircraft. Yesterday, I co-facilitated Crew Resource Management / Non-Technical Skills to a group of Initial Course Cabin Crew. As CRM / NTS Instructors, we always work in tandem, with a Pilot and Cabin Crew together sharing the instructional responsibilities. The similarities paralleling both scenarios being but one of many situations we as airline employees must understand and always appreciate. Mutual Respect / Understanding “When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly.” Blaine Lee
  • 15. Mark Adrian Langtry Australia b.1963 Digital C type print Two SYD Pit Crew team members prepare to “Strip” Boeing 737 800 - VUZ. The tarmac / Apron area is an incredibly loud and noisy environment and hence the vital importance of hearing protection as depicted here. This of course is a considerable impediment upon the individual team members’ awareness of their surroundings. What impresses me so much about these so very important members of our operational team, is how they look out for each other. The regard in which all Pit Crew; “Watch each other’s backs” when working in and around this potentially dangerous environment is truly inspiring. Looking Out For Each Other “The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.” Ralph Waldo Emerson
  • 16. Mark Adrian Langtry Australia b.1963 Digital C type print A Pit Crew member drives past en-route to dropping off commercial cargo this hot SYD morning. We’ve now 45 minutes remaining of a 2-hour wait and having purchased a small birthday present for my loved one in the terminal, I sit here on board awaiting our next sector. I consider the activity going on around me and how there are so many people working to keep the arrival and departure of all our aircraft on time, on track and how I’m part of this extensively diverse team. I contemplate just how they also, are possessive of families and loved ones. I’ll be home this evening after 3 days away and tomorrow’s Leanne’s birthday, I so can’t wait to see her. Relationships “I have had the world lie beneath my clumsy boots and saw the red sun slip over the horizon after the dark Antarctic winter. I have been given more than my share of excitement, beauty, laughter and friendship. Each of us has to discover his own path – of that I am sure. Some paths will be spectacular and others peaceful and quiet, who is to say which is the most important? For me, the most rewarding moments have not always been the great moments, for what can surpass a tear on your departure, joy on your return, and a trusting hand in yours?” Sir Edmund Hillary
  • 17. Mark Adrian Langtry Australia b.1963 Digital C type print The last remnants of a storm move across the MEL / Tullamarine landscape. Our Pit Crew move safely now out onto the tarmac, the very real risk of lightning strike having abated. Sometimes the weather we experience out in the wide-open spaces where airports are generally located can be only described as awesome. Visually, the conditions appear so truly majestic and ultimately so very humbling. As I’m no great exponent of English expression, often I’m at a loss to describe successfully in literary terms, all I witness and experience. Hence my desire to capture visually and reflect upon later, that which I encounter. This not only environmentally but also personally as a human being. I hope the images I’m capturing with nothing more than a mobile phone go somewhere near to articulating my thoughts, experiences and feelings. Articulation of Experience and Reflections “The difference between the right word and almost the right word is the difference between the lightning and the lightning rod” Mark Twain
  • 18. Mark Adrian Langtry Australia b.1963 Digital C type print MEL Pit crew prepare Boeing 737 800 - YID for an on time departure. It’s a very warm day out on the tarmac and our Pit Crew colleagues would certainly be maintaining awareness of their hydration levels. On particularly hot days, the conditions within the aircraft’s hold are definitely challenging and out on the tarmac, temperatures can reach levels where the potential for heat stroke and exhaustion must certainly be guarded against. As Cabin Crew, we operate within an environment where relative humidity ranges somewhere between 8-15 %, (human beings generally are “comfortable” within levels that range between 40-60%) - So it’s very dry on board and to avert the risk of dehydration, consumption of adequate fluids each sector is a consideration we’re always mindful of. This coupled with working within a cabin altitude of around 8,000 ft. also certainly contributes towards the empathy we feel for our Pit Crew colleagues on exigent days such as these. Empathy “It’s not so much the journey that’s important; as is the way that we treat those we encounter and those around us, along the way.” Jeremy Aldana
  • 19. Mark Adrian Langtry Australia b.1963 Digital C type print Our Pit Crew hard at work loading aircraft as the remaining fog burns away on this frosty MEL morning. There appears an almost balanced tranquillity apparent in the scene before me. I’m fully aware that out there on the tarmac, the noise level would be considerable and being a cold morning, would be less than hospitable. However, somehow all I’m witness to appears calm and purposeful. The aircraft are being loaded and are heading off to where they need to. Much effort by our many dedicated Ground Crew staff has gone on behind the scenes to create this. The 2 Pit Crew members seem in harmony with their surrounds. - It’s going to be a beautiful day! Harmony “Through our eyes, the universe is perceiving itself. Through our ears, the universe is listening to its harmonies. We are the witnesses through which the universe becomes conscious of its glory, of its magnificence.” Alan Wilson Watts
  • 20. Mark Adrian Langtry Australia b.1963 Digital C type print As I look out through the overwing window at 14F, (or as we say “14 Fox” / “14 Foxtrot”), I notice our Pit Crew as always, hard at work. They’ve finished loading our aircraft now and it appears they’re heading off to load another. I contemplate the Crew Resource Management / Non Technical Skills training I will be facilitating in SYD later today and wonder how it will all pan out. I’ve been so wonderfully fortunate, I could not have foreseen the direction my life would have taken 6 years ago but here I am and what a wonderful experience it’s been! I work with wonderful people. My day, if not forever stimulating enough interacting with students whose questions I’ll contemplate later in class, will be indeed as much so, when operating as Cabin Crew later this week, when I’ll have a myriad of interesting people on board to learn from. If every voyage begins with a first step, I guess the rest of this week’s journey of discovery is about to begin for me. Direction “If you are successful, it is because somewhere, sometime, someone gave you a life or an idea that started you in the right direction. Remember also that you are indebted to life until you help some less fortunate person, just as you were helped.” Melinda Gates
  • 21. Mark Adrian Langtry Australia b.1963 Digital C type print This is my view from 8 “Fox” as I arrive back in MEL having paxed home. I’ve been away for 2 days training CRM (Crew Resource Management) in BNE and as I watch the Pit Crew in action here, I’m reminded of how soccer players within a successful team work together on the field of play. The marvellous synchronicity that exists when each knows where the other is, their obviously well rehearsed drills serving to add both cohesion and certainty to their forays. “OTP”, (or “On Time Performance” as it is known within the commercial aviation industry), is a significant and very important aspect of day to day operations and as our airline (along with all airlines for that matter), is constantly being judged by it, every possible effort is made to ensue we get away and arrive on time. My aircraft has arrived 3 minutes early! The surreal evening glow out on the apron making what I’m witnessing, all the more impressive. Synchronicity “Synchronicity is an ever present reality for those who have eyes to see.” Carl Jung
  • 22. Mark Adrian Langtry Australia b.1963 Digital C type print A crepuscular glow surrounds Boeing 737 800 - VUG. I watch on as the MEL Pit Crew move about the apron preparing this aircraft for loading and I reflect upon the prior occupations of some of my Cabin Crew colleagues. So many from such a diversity of life backgrounds. Indeed many are in fact ex Pit Crew and Ground Crew and that makes their understanding of airline operating procedures so truly invaluable! Along with teachers, nurses, ambulance personnel, ex- military and people from various customer service backgrounds, (to name but a few); our resource group is indeed composed of a myriad of skills and life experiences. They’ll all be represented within the group I’ll be facilitating in SYD tomorrow and I marvel at the anecdotes they’ll inevitably share. What an incredible opportunity for learning! Diversity “We are all the same and we are all different. What great friends we will be.” Kelly Moran; The Tiny Caterpillar and the Great Big Tree
  • 23. Mark Adrian Langtry Australia b.1963 Digital C type print A MEL Pit Crew member pauses momentarily and then proceeds to the nose of this Airbus A330 aircraft just prior to push back. As I watch him pass, I’m struck by the comparison in scale within the scene before me. One small man alongside such a large vehicle. A machine possessive of so much that make us as human beings impressive. Our ability to transport across vast distances not only quickly but also comfortably and safely. As I prepare to sign off and drive home I reflect upon just how amazing the era I live in is. Human Beings and Technology “One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.” Elbert Hubbard
  • 24. Mark Adrian Langtry Australia b.1963 Digital C type print I’m to PAX home, (i.e. travel as a passenger), after training CRM / NTS in SYD. I’m fortunate enough to watch two of my Cabin Crew colleagues diligently undertake “Cold Start” / Pre-flight Checks on the Boeing 737 800 BSI (Boeing Sky Interior). There are a raft of crew positional responsibilities that make certain, safe operation of our aircraft. Each crew member ensues and then communicates that their “Checks are good” before approval to board is given and then the aircraft subsequently departs. Working in the cabin environment requires not only belief in your colleague’s abilities but also trusting in the knowledge that they will be there for you no matter what and whatever the situation. It’s a little like the line from the movie “Black Hawk Down”; – “No one gets left behind”! Responsibility “Responsibility and Trust - these two are like Yin and Yang, together perfectly complete, and each one requiring the presence of the other. The next time you mistrust someone, consider this - does that person feel responsible for you in any way? If the answer is yes, then go ahead and trust them. Very likely, they are looking out for your best interest.” Vera Nazarian - The Perpetual Calendar of Inspiration
  • 25. Mark Adrian Langtry Australia b.1963 Digital C type print Having communicated to our Captain that his work is complete and that our aircraft is now “Good to Go”, this BNE engineer or L.A.M.E. (Licensed Aircraft Mechanical Engineer), makes way across the tarmac on this hot BNE day. Two years ago I undertook a shadowing exercise with a MEL based Engineer for a day. I was so truly impressed by the extent of knowledge licensed aircraft engineers possess regards the technical aspects of our aircraft. Their quiet self assuredness, a truly salient aspect of their approach to work being something I’ve admired and have constantly sought to emulate daily within my own endeavours. Along with our Flight Crew, they are so qualified and particularly in their case; require multiple aircraft endorsements to carry out their duties. Knowledge “Shall I teach you what knowledge? When you know a thing, say that you know it; When you do not know a thing, Admit that you do not know it. That is knowledge.” Confucius
  • 26. Mark Adrian Langtry Australia b.1963 Digital C type print After Paxing home, (travelled as a passenger), from SYD and having completed 2 days away training, it’s so nice to be home with my loved ones. Proceeding through the gate 9 door, I look back over my shoulder and consider the Boeing 737 800 aircraft that has carried me home. I feel such an affinity for this aeroplane and so love flying on it. I’m led to believe they’re one of the most produced commercial aircraft ever. My Father flew as Cabin Crew aboard the Boeing 707 and my Father in Law, as a Flight Engineer aboard the Boeing 727, (both aircraft that much of the current Boeing 737’s design can be linked back to) and as such, there’s a certain feeling of being involved with something that’s unique and stood the test of time. Each day when I fly, I carry in my back pocket, a photograph of my parents in uniform when they were working for airlines back in the 1950’s – truly they fly with me! I guess it means we’re all part of the same family! Family “I see the friends I made over the years who have become family today, people I became acquainted with who have achieved so much in their lives. They taught me something with each meeting.” Akshay Kumar
  • 27. Mark Adrian Langtry Australia b.1963 Digital C type print At dawn, the solitary figure of a MEL Pit Crew Member opens the cargo hold of Boeing 737 800 – VOK and prepares for loading and subsequent dispatch. Correct loading of a commercial aircraft with freight, baggage and sometimes-even animals, is a task that requires not only strict adherence to Standard Operating Procedures but also a comprehensive knowledge regards potentially dangerous goods. Consequently, all that operate in and around our aircraft, or whose responsibility it is to ensue the safe loading of that which is loaded on and off them, are required to undergo training relevant to such. Along with my Flight Crew colleagues, (pilots), I myself as a Cabin Crew member must also satisfy this training requirement. This serves only to further extend the high regard I hold for my Pit Crew colleagues. High Regard “We can do things the cheap way, the simple way, for the short- term and without regard for the future. Or, we can make the extra effort, do the hard work, absorb the criticism and make decisions that will cause a better future.” Mike Rounds
  • 28. Mark Adrian Langtry Australia b.1963 Digital C type print The forward hold of Boeing 737 800 - VOX is secured by the Pit Crew prior to departure out of MEL. Yet again, people relying on each other on the apron to get the job done safely and effectively. I recall when I first began my career as Cabin Crew. That very first day, I knew absolutely no one! It appeared so daunting embarking upon a new career not knowing a soul. Our initial training as expected was certainly challenging with so much information to process and learn. Regulations, procedures, drills, - It seemed I’d never learn it all! Very quickly, as a training group we got to know each other. It also became apparent that to survive the course, we’d need to work together, providing both support and encouragement. On that first day our lead instructor stated; “Before today it’s unlikely that any of you knew each other but it’s highly likely that today you’ve met someone with whom you’ll remain friends with for the rest of your life!” Prophetic words indeed I reflect upon often, as truly I have met and made some incredible and wonderful friends flying. Friendship “Don’t walk behind me; I may not lead. Don’t walk in front of me; I may not follow. Just walk beside me and be my friend.” Albert Camus
  • 29. Mark Adrian Langtry Australia b.1963 Digital C type print A Pit Crew member proceeds past this Embraer 190 aircraft on his way to another aircraft. Our Boeing 737 aircraft is about to depart and I reflect upon the training I’ll be delivering in SYD tomorrow. The new content I’ll be facilitating I find quite interesting, as it explores effective decision making. In the safety critical role such as that carried out by our Pit Crew, effective decision-making skills are practiced and considered constantly. Skills indeed vital to the safe operation of their responsibilities. My immediate task is to be fully conversant with this new material. I think I’ll read through the notes one more time on the way up to SYD. Decision Making “In a moment of decision, the best thing you can do is the right thing to do. The worst thing you can do is nothing.” Theodore Roosevelt
  • 30. Mark Adrian Langtry Australia b.1963 Digital C type print As I sit in my window seat, (14 Fox), just prior to Paxing, (i.e. travelling as a passenger), up to SYD to facilitate CRM, (Crew Resource Management) training, I notice a Refueler refuelling our Boeing 737 800 aircraft just prior to boarding. A highly responsible undertaking requiring acute safety awareness. Consequently, I’ve much respect for those whose duty it is, to reliably and conscientiously undertake this task. We too, being Cabin Crew, must be also; “On our game” when this is occurring. There are certain procedural safety protocols required of us during this time, many of which our guests on board I’d imagine would be quite unaware of. I feel a sense of pride as I observe the crew operating my flight carrying out all that is required of them in this regard. Their diligent adherence to duty making them true safety professionals. Diligence “Diligence is the mother of good fortune, and idleness, its opposite, never brought a man to the goal of any of his best wishes.” Miguel de Cervantes 17:42
  • 31. Mark Adrian Langtry Australia b.1963 Digital C type print The Captain, wearing his “Hi-Vis Vest” carries out the “Walk Around” pre flight inspection prior to departure out of OOL. In this case, a “Tug” will assist by pushing the aircraft back. Not long back, I ran into an esteemed Cabin Crew trainer/colleague during an overnight. He now works as a Flight Manager aboard our “Long – Haul” Boeing 777 aircraft. For the duration of my initial training, he also was my instructor and mentor. His unfailing support and encouragement inspired me and I learnt so much from him! – Truly a gracious man possessive of not only empathy and humility but also a wonderful array of life and people skills. Over dinner, I mentioned how I’d been working on a series of images depicting my daily experiences along with the recollections and reflections associated with each image. He asked me how I went about my “self-imposed undertaking” and I used this image to illustrate my approach. Subsequently, we sent on this image as a text message attachment to his 10-year-old son. Encouragement “Our chief want is someone who will inspire us to be what we know we could be.” Ralph Waldo Emerson 12:36
  • 32. Mark Adrian Langtry Australia b.1963 Digital C type print A SYD Pit Crew Leader/ “Whiskey” casts a lonely figure as solicitously, he prepares to undertake pre flight checks and then load this, a Boeing 737 800 aircraft. Many are the paths our lives may follow. In the end however it’s been myself that’s determined that which my destiny would be. The choices I’ve made, (hopefully well informed and intentioned), have determined where my life has taken me. - “I am the master of my fate: I am the Captain of my soul,” (as quoted by Nelson Mandela from William Earnest Henley’s poem in the film “Invictus”), hauntingly rung within my mind when creating this image. Once, travelling from SYD to PER, the lawyer of Nelson Mandela, George Bizos was aboard our aircraft. Being a long sector and early, we were not busy. Politely, I introduced myself and he invited conversation. I blessed the stars for this fortuitous opportunity as he shared first hand, some of the philosophy that the great man espoused. Sincerely, his spirit of generosity humbled me. When alone some times I reflect how truly providential my life has been. Solitude “Two roads diverged in a yellow wood, and I choose the one less travelled by, and that has made all the difference.” Robert Frost