Seth van Hooland
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User-generated metadata and the cultural heritage sector : long term impact of the social web on metadata
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Seth van Hooland
- 1. Long term implications of the social web for cultural heritage metadata Seth van Hooland UC3M (Madrid) - ULB (Brussels) 31th May 2010 Powerhouse museum, Sydney
- 2. Overview • Evolution of documentation practices over time • Negative and positive long-term outcomes of the social web for LAMs • Commodification : social tagging • Sense-making : user comments • Questions - debate ... Sydney May 2010
- 3. Context • Digital Information Chair ULB (2009 - ) • Visiting scholar UC3M (2009-2010) • Partner in the CollectiveAccess project • Co-chair DC Tools community • Account manager for digitization company Sydney May 2010
- 6. “Stratified time” Sydney May 2010
- 7. Social web • User-generated metadata : conceptually not innovative, just the scale is different • Exploring two potential long-term effects : • Commodification of cultural heritage - case of social tagging • Faciliting the functional memory - case of user comments Sydney May 2010
- 8. Commodification of cultural heritage • « Fitness for purpose » ISO quality definition of information systems and services • Idea of self-regulating markets, where the demand has a direct impact on the offer : • 19th century archives in Belgium • Benjamin Barber : importance of safeguarding heritage for future generations Sydney May 2010
- 9. Social tagging • Access and use enable the classification => conform to the “fitness of use” principle • But : fair representation of the users ? • As much a child of its time as DCC, etc • Use : tighten the relationship with the online user community • “A way of acting on the present rather then recalling the past” Geoff Bowker Sydney May 2010
- 10. Sydney May 2010
- 11. Overview • Evolution of documentation practices over time • Negative and positive long-term outcomes of the social web for LAMs • Commodification : social tagging • Sense making : user comments • Debate ... Sydney May 2010
- 12. Catalyzing the sense making process • User comments : more semantics than tags • No actual previous analysis (that I know off) of the content of user comments • Case-study : Beeldbank Nationaal Archief • Typology Sydney May 2010
- 15. Shatford classification Sydney May 2010
- 16. Results • S1: 67.61%, S2: 18.87%, S3: 30.70%, S4: 20.56%, G1: 6.29%, G2: 1.71%, G3: 0.57% , G4: 0.29%, A2: 2.86% (A1, A3 and A4 are not represented) • Interests in specific terms, use few generic terms and hardly any or no abstract notions • Most prevailing comments relate to individually named persons, groups or objects (S1) Sydney May 2010
- 17. Typology of comments • Correction of the displayed metadata : 45.58% • Including narrative elements : 31.09% • Sharing the user’s personal history regarding the image : 8.95% • Mentioning a false or inadequate display of the image : 3.14% • Stating an opinion or judgment : 2.86% • Engaging in a dialogue : 1.15% Sydney May 2010
- 18. Correction of metadata Sydney May 2010
- 19. Narrativity Sydney May 2010
- 20. Personal history Sydney May 2010
- 21. Layman versus expert • Aleida Assmann : factual versus functional memory • Not exclusive, but actually interdependent • User comments are a crucial component to keep cultural heritage relevant to users • Database versus narrative (Lev Manovich) Sydney May 2010
- 22. Debate ... • Democratic character of social tagging ? • Long term value ? • Metadata as the second most valuable good of a heritage institution => define quality metrics to be validated within the professional cv Sydney May 2010