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Doing Business on Purpose
Doing Business on Purpose
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Doing Business on Purpose

  1. 1 +44  775  428  0526   colleen@whatspossible.co.uk   www.whatspossible.co.uk   Doing  Business  on  Purpose     pur·∙pose/ˈpərpəs/    The  reason  for  which  something  is  done  or  created  or  for  which  something  exists.     What  does  it  mean  to  do  something  on  purpose?   The  Google  definition  above  defines  purpose  perfectly;  ‘The  reason  for  which  something  is  done  or  created’.  Consider  for  a   moment  what  is  meant  by  ‘the  reason’.  It’s  the  core,  the  centre  point,  the  force,  the  foundation.  Purpose  is  the  reason  why   we  do  things  and  if  our  reason  or  why  is  strong  enough  we  become  stronger.  We  can  handle  the  challenges,  the  ups  and   downs,  the  curved  balls.  We  can  stand  strong  when  challenged  because  we  know  why  we’re  doing  what  we’re  doing.     On  the  flip  side,  if  we  have  no  purpose,  no  strong  sense  of  why;  we  drift.  We  let  life  happen  to  us.  We  can  fall  and  land  hard   when  challenged.     What  does  this  mean  to  your  business?   A  business  that  has  no  strong  sense  of  purpose  will  also  drift.  It  will  let  business  happen  to  it  rather  than  operating  on   purpose.  It  will  suffer  culturally  as  a  result  of  its  workforce  being  unable  to  identify  themselves  with  what  the  business  is  all   about.  It  will  suffer  in  terms  of  results.  A  lack  of  purpose  will  lead  to  a  lack  of  strength  and  let’s  face  it,  bucket  loads  of   business  strength  is  what  is  needed  throughout  2012.     How  is  a  sense  of  purpose  generated  in  business?   The  good  news  is  that  there  are  some  incredibly  powerful  ways  of  creating  purpose  in  your  business  and  it  begins  with  your   mission  statement  and  values.         Mission  Statement     A  mission  statement  is  so  much  more  than  a  bunch  of  words  put  together.    A  mission  statement  is  the  statement  of  what   an  organisation  stands  for.    What  it  will  and  won’t  accept.    What  it  promises  to  its  workforce.    The  story  it  wants  to  tell  the   world.       • Starbucks  mission:  to  inspire  and  nurture  the  human  spirit  –  one  person,  one  cup  and  one  neighbourhood  at  a   time.     • Microsoft’s  mission:    At  Microsoft,  we  work  to  help  people  and  businesses  throughout  the  world  realise  their  full   potential.   The  success  of  the  above  companies  cannot  really  be  disputed.  There  are  many  elements  over  and  above  their  mission   statement  that  have  enabled  these  global  organisations  to  be  where  they  are  today,  but  it  all  started  with  their  mission  and   the  statement  they  made  around  bringing  it  to  life.   Can  a  mission  statement  stand  alone?   No.     Mission  statements  need  to  be  underpinned.  Many  organisations  make  grand  statements  around  what  they  are  here  to  do   but  then  do  nothing  or  little  to  support  their  people  in  understanding  how  to  bring  it  to  life.  This  is  where  your  values  come   into  play.    
  2. 2 +44  775  428  0526   colleen@whatspossible.co.uk   www.whatspossible.co.uk   Values   val·∙ue/ˈvalyo ͞o/    The  regard  that  something  is  held  to  deserve;  the  importance  or  preciousness  of  something     The  importance  or  preciousness  of  something;  your  corporate  values  are  those  things  that  you  cannot  do  without.  Those   things  that  you  will  hold  in  the  highest  regard  in  order  to  deliver  your  company  mission.     In  business,  the  values  represent  how  we  carry  out  the  mission.  Think  of  it  this  way:  if  your  mission  is  your  map,  then  your   values  are  your  compass.  They  are  the  things  that  you  will  honour  and  use  to  hold  yourself  and  others  to  account,  and  they   form  the  very  culture  of  the  workplace.  Values  help  your  organisation  to  stay  on  track  and  give  guidance  and  certainty   throughout  what  may  come.   Here’s  an  example  from  one  of  the  above  companies;  Microsoft.   ‘Our  values  guide  our  behaviors  and  must  shine  through  in  all  our  interactions  with  each  other  and  our  stakeholders.   Microsoft  employees  are  great  people  who  share  the  following  values:   • Integrity  and  honesty   • Passion  for  customers,  partners,  and  technology   • Open  and  respectful  with  others  and  dedicated  to  making  them  better   • Willingness  to  take  on  big  challenges  and  see  them  through   • Self-­‐critical,  questioning,  and  committed  to  personal  excellence  and  self-­‐improvement   • Accountable  for  commitments,  results,  and  quality  to  customers,  shareholders,  partners,  and  employees’   Their  opening  statement  says  it  all.  Your  business  values  need  to  come  alive  in  all  your  interactions.    In  times  when  you  are   faced  with  tough  decisions  your  values  guide  you.  In  any  given  situation  they  give  you  the  opportunity  to  ask  yourself  the   question  ‘are  my  decisions  and  behaviours  aligned.  Am  I  aligned  with  the  business  values?’     What  next?   The  final  piece  of  the  ‘doing  business  on  purpose’  jigsaw  is  bringing  it  all  to  life.  You  must  bring  your  mission  and  values  to   life  in  everything  you  do.  They  need  to  be  role-­‐modelled,  quoted  and  referenced.  Learning  and  development  agendas   should  be  built  around  them.  Recruitment  policy  should  be  based  on  them.  Performance  management  should  be  guided  by   them  and  all  internal  and  external  communications  should  be  shaped  around  them.  In  other  words,  they  should  become   your  language.   I  suppose  this  article  should  actually  be  called  ‘doing  business  with  purpose’.  Here  it  is  then;  this  is  how  you  can  create   purpose  in  your  business.  Start  with  a  compelling  and  aligned  mission,  bring  it  to  life  with  your  people  through  your  values   and  make  this  your  language.                      
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