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Growth Hacking Keynote - Ativar Portugal

Editor's Notes

  1. Today we’ll talk about startups
  2. I’m Ricardo Pereira, Founder and CEO of comOn Group, who is know mostly because of it’s digital agency: comOn
  3. So… why are some guys from an agency talking to lots of vibrating and skillful entreperneurs who are already digitaloids and aware of some tactics to help them grow
  4. To start… we’re facing the merge...
  5. We’re all facing the same challenges, hacking them with the same tools and with the same mindset
  6. But each project, each startup has it’s own reality, I’ll share with you our example,
  7. In 2000 the idea was to build our startup around one virgin product: One Students Platform with a Portal as its core asset We decided to quit our jobs and build it In the middle of the proccess… bumm... One new platform with the same approach was launched with lots of support from investors... and the state. Now what?...
  8. Then we had to be agile… and moved from the product centered approach to service centered one. Elemento Digital was launched in 2001 focused on Web Development and Web Design
  9. We kept always trying something new, and we were pioneers in adopting webpromotion tools, who would later be also known as e-Marketing, and finally Digital Marketing.
  10. But soon we realized that alone, those tactics were or useless or inefficient. We had to define the path, the plan that help us create value and critical mass from one action to the next We invested on strategy, and we started to sell it also
  11. Strategy became our objective, not technology, who became the tool, as transparent as it can be
  12. Also, our target shifted from the IT director to the Marketing Director, who was now in charge of managing the growing peace of budgets
  13. Then we became obsessed with metrics, so that we can analyze and optimize everything From tactics to the strategy. And we started to give this service to the market… more and more
  14. Some of the tactics require Media planning, media buying and Campaing optimization, so we created also a Media Agency inside comOn, focused on digital media micromanagement.
  15. Then to grow the earned media, we had to invest in social skills to deal with all the Social Networks and new collaborative Paradigms
  16. All of this with more noise and less attention by the user. Creativity is more and more important, but for us creativity is not one department
  17. It’s a mindset that should be spread all over the entire team in all the departments.
  18. To make sure all our team keeps sponging and agile, we implemented a knowledge share strategy. Each one of us had to have at least one training session per week. We adopt the “fridayschools” policy… and we still do.
  19. With clients: Hackdays, content, workshops, talents with strong personal brands
  20. To make sure we keep our services inline with the opportunities and needs of the user and consumer, we created our ThinkTank, with some of the major senior and creative talents of our team, who also contributes to the strategy of the group
  21. Being so, we are in constant WIP Merge departments; Invent Jobs; Recycle skills; Challenging, retaining and renewing talent Questioning everything… everything
  22. Also, innovation is opened to all of our team, and also with clients Always identifying, experimenting, prototyping and analysing New Services… new products
  23. In one of those hackdays we incubate what ended to be OK! MUV the first auto insurance specific for young
  24. In 2013 we launched our own Venture Builder: comOn Labs Already incubated some products, some of them were killed fast, one is on it’s way to traction and other to its exit Rui will talk about it later today
  25. This quarter we launched one production center to serve priority markets like Portugal, UK and US
  26. On 3rd December we’ll be opening the Lisbon New Creative Hub Just a few meters from here; Space with over 1.300square meters; Will host the entire group but also creative & talented teams with their projects
  27. For us… digital stands for mindset and attitude, not scope, channel or tools
  28. We also think big, start small and try to grow or kill fast
  29. We also don’t believe in “one fits all”
  30. Also, for us it’s not a race between performance and branding
  31. It’s about matching the performance with the power of a brand… and that’s for the long run
  32. We see it not as tactical mushrooms or ad hoc testing We conect the dots... with strategy and proccess
  33. At the end… we build relationships
  34. But... More than the product... The most important relationship is with and between the team
  35. Not only recruiting but keeping them motivated... Talent is not infinite
  36. We always go for people, instead of just skills. Without great human quality, we have no Team
  37. Praise and evolve them Search and incentivize the following softskills
  38. Discourage people to whine
  39. Always focus on solutions
  40. Avoid saying the two most common words in portuguese offices: “É só!”... Or “It’s only...”
  41. ... and learn with it
  42. ... Like the shower
  43. Everyone should use both
  44. Everyone should use both
  45. Everyone should use both
  46. Everyone should use both
  47. ... Like the shower
  48. ... and learn with it
  49. Avoid saying the two most common words in portuguese offices: “É só!”... Or “It’s only...”
  50. Always focus on solutions
  51. Discourage people to whine
  52. Praise and evolve them Search and incentivize the following softskills
  53. We always go for people, instead of just skills. Without great human quality, we have no Team
  54. Not only recruiting but keeping them motivated... Talent is not infinite
  55. But... More than the product... The most important relationship is with and between the team
  56. At the end… we build relationships
  57. We see it not as tactical mushrooms or ad hoc testing We conect the dots... That’s strategy
  58. It’s about matching the performance with the power of a brand… and that’s for the long run
  59. Also, for us it’s not a race between performance and branding
  60. We also don’t believe in “one fits all”
  61. We also think big, start small and try to grow or kill fast
  62. For us… digital stands for mindset and attitude, not scope, channel or tools
  63. On 3rd December we’ll be opening the New Creative Hub Just a few meters from here; Space with over 1.300square meters ; Will host the entire group but also creative & talented teams with their projects
  64. This quarter we launched one production center to serve Portugal, UK and US
  65. In 2013 we launched our own Venture Builder: comOn Labs Already incubated some products, some of them were killed fast, one is on it’s way to traction and other to its exit Rui will talk about it later today
  66. In one of those hackdays we incubate what ended to be OK! MUV the first auto insurance specific for young
  67. Merge departments; Invent Jobs; Recycle skills; Challenging, retaining and renewing talent Questioning everything… everything
  68. With clients: Hackdays, content, workshops, talents with strong personal brands
  69. fridayschools
  70. Then we had to be agile… and moved from the product centered approach to service centered one. Elemento Digital was launched in 2001 focused on Web Development and Web Design
  71. In 2000 the idea was to build our startup around one virgin product: One Students Platform with a Portal as its core asset We decided to quit our jobs and build it In the middle of the proccess… bumm... One new platform with the same approach was launched with lots of support from investors... and the state. Now what?...
  72. our example
  73. Hacking its growth with different roadmaps
  74. And now I’ll pass to João Vitória, Chief Growth Officer of comOn Group, who has the mission to hack comOn group’s growth