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Offshore DBA Services

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A combination of onshore and offshore DBAs to manage, maintain and protect your data.

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Offshore DBA Services

  1. 1. Remote DBA Services – Onshore & Offshore
  2. 2. Why do you need remote DBA services? 2www.comworldit.com  You are handling more data with pressure to do more and spend less  Lack of senior internal Database specialists  High hiring, training and retaining cost for internal DBA resources  Business need to access data 24X7  Constant technology upgrades and innovations
  3. 3. Here’s how we can help? 3www.comworldit.com  Provide the most cost effective solution in terms of price-support levels  Remote administration support for your databases  24x7 support with rapid response times  Proactive monitoring and periodic reporting  Constant interaction with your internal staff  Installations and upgrades  Certified DBA specialists available around the clock  IT cost change, 50-60% savings off your in- house team  Free Database consultation upon registration
  4. 4. Onshore / Offshore DBA Model 4www.comworldit.com Onshore DBA 3 DBAs 24 X 7 DBA Support Offshore DBA 3 DBAs 24 X 7 DBA Support Location independent DBA activities DBA Activities accomplished through “Division of Work” Management and control specific to individual locations and driven by customer requirements  Highly defined processes  Data Protection & Access needs from Offshore  Quality management  Customer specific service levels
  5. 5. Time Benefits of Offshore DBA 5www.comworldit.com Onshore DBA Support Hours 5:30pm 9:00am 8 hours 30 minutes Scenario 1: Functioning without an offshore DBA team:
  6. 6. Time Benefits of Offshore DBA 6www.comworldit.com Onshore DBA Support Hours 5:30pm 9:00am 7:30am 8 hours 30 minutes Request received from a customer Scenario 1: Functioning without an offshore DBA team:
  7. 7. Time Benefits of Offshore DBA 7www.comworldit.com Onshore DBA Support Hours 5:30pm 9:00am 7:30am 8 hours 30 minutes Request received from a customer Work started by onsite DBA Scenario 1: Functioning without an offshore DBA team:
  8. 8. Time Benefits of Offshore DBA 8www.comworldit.com Onshore DBA Support Hours 5:30pm 9:00am 7:30am 8 hours 30 minutes Request received from a customer Work started by onsite DBA Scenario 1: Functioning without an offshore DBA team: Delay in response due to non-availability of DBA resource
  9. 9. Time Benefits of Offshore DBA 9www.comworldit.com Scenario 2: Functioning with an offshore DBA team: 24 x 7 DBA Support 9:00 am 5:30 pm Onshore DBA Support Hours Offshore DBA Resource available 24X7
  10. 10. Time Benefits of Offshore DBA 10www.comworldit.com Scenario 2: Functioning with an offshore DBA team: 24 x 7 DBA Support 9:00 am 5:30 pm 7:30 am Request received from a customer Onshore DBA Support Hours Offshore DBA Resource available 24X7
  11. 11. Time Benefits of Offshore DBA 11www.comworldit.com Scenario 2: Functioning with an offshore DBA team: 24 x 7 DBA Support 9:00 am 5:30 pm 7:30 am Request received from a customer Offshore DBA starts work immediately Onshore DBA Support Hours Offshore DBA Resource available 24X7
  12. 12. Time Benefits of Offshore DBA 12www.comworldit.com Scenario 2: Functioning with an offshore DBA team: 24 x 7 DBA Support 9:00 am 5:30 pm 7:30 am Request received from a customer Onshore DBA checks work status with offshore DBA Offshore DBA starts work immediately Onshore DBA Support Hours Offshore DBA Resource available 24X7
  13. 13. Time Benefits of Offshore DBA 13www.comworldit.com Scenario 2: Functioning with an offshore DBA team: 24 x 7 DBA Support 9:00 am 5:30 pm 7:30 am Request received from a customer Onshore DBA checks work status with offshore DBA Offshore DBA starts work immediately Onshore DBA Support Hours Offshore DBA Resource available 24X7 Timely response to all queries
  14. 14. Onshore – Offshore DBA Co-ordination 14www.comworldit.com Project Manager Team Leader Database Specialists Onshore Team Project Manager Team Leader Database Specialists Offshore Team Customers Rotation plan between Onshore & Offshore teams, SOPs, Program and Project Management Process  Group mail box  Teleconferencing  Monthly and adhoc tele or video conferences  Hotline setup from USA to Kenya Collaboration
  15. 15. Thank You 15www.comworldit.com ComworldIT Outsourcing PO Box 18706-00100 Nairobi, Kenya 1 877 497 8501 www.comworldit.com info@comworldit.com

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