1. DATA & MARKETING RESEARCH
The building blocks of behavior change
Bob Conrad, Ph.D., APR
July 24, 2012 | Morrison University
2. DATA & MARKETING RESEARCH
What is/are data?
Bob Conrad, Ph.D., APR
3. DATA & MARKETING RESEARCH
Free Data
• In groups of 4-5, identify 5 sources of free (or
low-cost) data:
– You have 5 minutes!
Bob Conrad, Ph.D., APR
4. DATA & MARKETING RESEARCH
Data Analysis
• Problem definition
• Targeting
• Meaningful insights
• Reducing human bias – WHY?
– Prone to many fallacies
– Ex. Double-blind studies
– Data mining: reveal patterns otherwise not visible
• Informed decision making
• Buyer behavior
Bob Conrad, Ph.D., APR
5. DATA & MARKETING RESEARCH
Data Gathering
• Primary (your own) v. secondary (others)
• Observational research
• Survey research
• Experimental research
Bob Conrad, Ph.D., APR
6. DATA & MARKETING RESEARCH
Ex. 1
• What if …
– We want to increase website traffic to
ThisisReno.com?
Bob Conrad, Ph.D., APR
7. DATA & MARKETING RESEARCH
Ex. 2
• What if …
– We need to know more?
– And even more?
Bob Conrad, Ph.D., APR
8. DATA & MARKETING RESEARCH
Ex. 3
• What would you do?
– Based on what you know, what do you
recommend?
– Regroup
– Come up with 3 recommendations (based on data
presented)
– You have 5 minutes!
Bob Conrad, Ph.D., APR
10. DATA & MARKETING RESEARCH
Summary
• Use data to change behavior
– Our own
– Others
• Make better decisions
• Improve products / services
• Focus on what is important
Bob Conrad, Ph.D., APR
11. DATA & MARKETING RESEARCH
Free sources
• Datahub: http://thedatahub.org/
• FreeLunch: http://www.economy.com/freelunch/default.asp
• Data.gov: http://www.data.gov/
• Census.gov: http://www.census.gov/
• Nevada: http://quickfacts.census.gov/qfd/states/32000.html
Bob Conrad, Ph.D., APR
12. DATA & MARKETING RESEARCH
Questions?
775-636-7959
bob@conradcommunications.com
Bob Conrad, Ph.D., APR