1. It is electronic governance.
In simple word,
1. E-Governance is nothing but a mediator
between government and citizens. It is the use of a
range of modern information and technologies by
government to improve efficiency ,service etc.
i.e. Internet,mobile,local area network
What is e-governance ?
2. E-governance can be defines as
use of information & communication
by government to enhance the range,
quality of information & services provided
to the citizen in an cost effective manner.
Introduction of e-Governance
3. E-Government can transform
citizen service
provide access to information to empower citizens
enable their participation in government and enhance
citizen economic and social opportunities
so that they can make better lives, for themselves and
for the next generation.
Why E-Governance
6. Government 2 citizens
G2C is transaction between government and citizens.
It includes,
Basic citizens services such as online registration of
birth/death/marriage certificates
Health care, education services etc.
filing of income taxes
Example: The example of Government to
Citizens is that
National Portal of India
India.gov.in
G2C
7. Government 2 business
G2B is transaction between government and Business.
It includes ,
Dissemination of policies, memos etc.
Government rules and regulations.
Business information
Application forms, renewing licenses,
registration, payment of taxes.
Example: The example of Government to
Business is that
Business Portal of India
Business.gov.in
G2B
8. Government 2 employee
G2E is transaction between government and Employee.
It Includes,
Online conference for employee
Online training
Employee information
Example: The example of Government to
Employee is that
Ex. e-Training for Employees
www.egovonline.net
G2E
9. Government 2 Government
G2E is transaction between between the central/national and local
governments, and between government department and agencies and
organisation.
It Includes,
Records by state government
Schemes,plan,Initiatives
Example: The example of Government to
Government is that
e-governance standard Portal of India
http://egovstandards.gov.in
G2G
10. E-GOVERNANCE BEST PRACTICES
Fast & easy services
Increased accountability
Increased transparency
Reduced corruption
Increased efficiency due to connectivity
Tickets & fines
E-polling tax filing
E-voting
Vehicle registration
Transaction
11. Better access to information and quality services
for citizens.
Simplicity, efficiency and accountability in the
government.
Expanded reach of governance.
11
Benefits Of E-Governance
12. Lack of Integrated Services
Lack of Key Persons
Population
Different Languages
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E-Governance Challenges Specific to India
13. Governance
Transparency
People’s participation
Promotion of a democratic society
Public services
Efficient, cost-effective and responsive governance
Convenient services to citizens and businesses
Greater citizen access to public information
Accountability in delivery of services to citizens
Management
Simplicity, efficiency and accountability
Managing voluminous information and data effectively
Information services
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Its Relevance to India
14. Customs and Excise (Government of India)
Indian Railways (Government of India)
Postal Department (Government of India)
Passport / Visa (Government of India)
CARD – Registration Project (State Government of
Andhra Pradesh)
LOKMITRA (State Government of Himachal
Pradesh)
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Initiative Till Date
15. Success and Failure in e-Government Projects
Classification Percentage
Success 15%-
Partial Failure 60%+
Total Failure 25%+
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16. Limitations in the methods used.
Operational and Technical aspects
Design-Reality Gap Model
Other aspects
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Understanding e-Government Success and Failure
17. e-governance is playing an increasingly important role
in modern governance.
Various agencies of the government & civil society
organisations have taken a large number of initiatives across
the country.
e-governance initiatives can be successfully
implemented in the 28 states & 7 union territories
covering more than 1 billion population.
This capacity is show, India would further strengthen the
strong & dynamic democratic institutions & thereby
secure growth & development for all its citizens.
Conclusion