How the British Library and the Singapore National Library support social change and social enterprise in Cambodia, Laos, and Kenya.

1. How the
British Library
and the
Singapore National Library
Support Social Change
1

2. British Library Newspapers
• 750,000,000 pages of
historic newspapers
• 40,000,000 pages to be
digitized over 10 years
• $$$$$
2

3. Private-Public Partnership
• British Library newspapers
digitization privately funded
by brightsolid
• copy of digitized newspapers
data to British Library
+
• unlimited access to British
Library and other public
organizations
• subscription access for
others
3

4. Singapore Newspapers
4

5. An internationally acclaimed social enterprise providing
data entry, digitization, XML conversion to libraries,
universities and publishers
+
CD Imaging Pte Ltd
5

6. Founded in 2001 as a charitable 501(c)(3) organization,
Digital Divide Data creates jobs for disadvantaged,
talented youth in developing countries by delivering
high-quality business process outsourcing services to
clients globally
6

7. Born in a country with no access
to opportunity, it is almost impossible
to rise out of poverty
7

8. DDD breaks the cycle of poverty by training and
employing talented, disadvantaged youth
8

9. DDD’s intensive program equips youth with the
tools to transform their lives.
9

10. Cambodia
DDD recruits from the rural provinces, where
sustenance farming is the primary livelihood
10

11. Kenya
DDD recruits from urban slum areas which
are characterized by profound poverty and
high unemployment
11

12. Laos
DDD recruits from urban and peri-urban
villages, where the job market is inaccessible
for poor youth
12

13. Work & Education
DDD staff works half the day and goes to school for the rest.
Its operators learn while on the job, acquiring real
experience on client work. Simultaneously DDD offers
support to enable its staff to pursue degrees at local
universities. DDD doesn’t just train competent technicians:
It develops leaders.
13

14. Annual Income
$5,000
$4,000
$3,000
Increased earnings with DDD
(A lifetime increase of $60k per person)
$2,000
$1,000
Expected earnings for high-school degree holders
$0
0 5 10 15 20 25
Years working
Lifetime earnings of DDD graduates are far higher than
expected. They are leaders at work and in their
communities.
14

15. A report from the Rockefeller Foundation says that the model DDD pioneered –
using business process outsourcing (BPO) as a means to create employment for
people at the base of the pyramid – has the potential for enormous impact.
The report, authored by the Monitor Group, calls the model “Impact Sourcing”
and makes a strong business case for it. They argue that Impact Sourcing can
provide high-quality reliable services at prices lower than what traditional
providers can offer.
15

16. Services
• Data entry
• Newspaper, journal, book digitization
• eBooks
• Records conversion
• Database normalization / cleanup
• Survey data entry and verification
16

17. Clients
17

18. When choosing DDD, clients make a decision that
benefits both their company and the world.
DDD now employs more than 900 people across its
offices in Cambodia, Laos, and Kenya.
18

19. 19

20. “I worked for DDD for four years. "
DDD gave me a scholarship so that "
I was able to go to University and "
study Finance and Banking. Now, "
I work as an accountant for a big "
company in Cambodia. I can "
support myself, and I can help my "
family so my younger siblings can "
stay in school.”"
20
- Chhayrorn Korn, Accountant, Cambodia"