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The Future of Retail for:
by Craig Rispin, Business Futurist
CraigRispinCSP
“Craig we’ve seen more
change in the last 3 years
than in the last 30.”
Technology Changes
Exponentially
People Think Linearly
People
Business Technology
Life Sciences
W
ork/Life Shift
Acceleration
Age Wave
Education
Re-Engineering
Global
Nomads
Fre...
A.T. Kearney Studied
Why Strategic Planning
Sessions Tend to Fail...
Strategy Formulation What Goes Wrong?
LackOfUnderstandingOfFutureTrends(88%)
LittleUnderstandingOfInternalCapabilities(87%...
Did You Know -
That in 2028?
Video Discussion
Discuss with a Partner:
What Did You Find Most
Interesting in the Video?
We’re Living in a World
of Exponential Change
Where iPhones are
More Valuable Than Oil
And 101 Companies are
Valued at More Than
$1Billion
With More Competitors
Than Ever Before...
It’s Good That The Next
Generation Likes
Retail...
MILLENNIALS PREFER SHOPPING IN STORES AS
OPPOSED TO SHOPPING ONLINEMillennials Prefer Retail
YET ECOMMERCE IS
BOOMING
AND AMAZON’S BUSINESS MODEL
SEEMS LIKE A BETTER FIT FOR
GROWTH…
That Can Wipe Out a
100 Year Old Company
The Future of Retail is:
Beautiful, Connected,
Data Driven, and
Omni Channel
Design for Retail:
Important to Drive Sales?
What Store Sells the Most
per Square Feet?
Apple $7,000 PSF
or $650 PSM
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 42
S...
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 61
L...
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 65
P...
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 64
P...
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 95
S...
And Retailing is More
Sophisticated Than
Ever Before...
It’s Like a Couple Clips
Out of Minority Report...
Real-Time Analytics
Personalised
Contextual Advertising
Data-Driven Retail
Can You Know What’s
Working In-Store
In-Realtime?
Heat Mapping Retail:
Real Time Analytics
Can You Know Who’s
In-Store and Deliver a
Custom Experience?
Can You Deliver
Realtime Education &
Promotions?
Digital Signage:
with Anonymous Video Analytics
You Can Do Some
Amazing Things with
Digital Signage
Plus - Your Digital
Signage Network Could
Be a Profit Centre!
82% of Companies
Using Digital Signage
are Very Satisfied
Omni Channel
CraigRispinCSP
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
Coles - The Future of Retail - Craig Rispin - 21 July 2015
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Coles - The Future of Retail - Craig Rispin - 21 July 2015

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Coles - The Future of Retail - Craig Rispin - 21 July 2015

  1. 1. The Future of Retail for: by Craig Rispin, Business Futurist
  2. 2. CraigRispinCSP
  3. 3. “Craig we’ve seen more change in the last 3 years than in the last 30.”
  4. 4. Technology Changes Exponentially People Think Linearly
  5. 5. People Business Technology Life Sciences W ork/Life Shift Acceleration Age Wave Education Re-Engineering Global Nomads Free Agency End of Retirement Emerging Models Sharing Economy Marketing Megatrend Trust Economy Machine Learning Cloud Computing Security Scare Coworking & Collaboration Massively Mobile Internet of Things Big Data
  6. 6. A.T. Kearney Studied Why Strategic Planning Sessions Tend to Fail...
  7. 7. Strategy Formulation What Goes Wrong? LackOfUnderstandingOfFutureTrends(88%) LittleUnderstandingOfInternalCapabilities(87%) TooMuchOfATop-DownApproach(84%) NotEnoughLogicalThinking (84%)
  8. 8. Did You Know - That in 2028? Video Discussion
  9. 9. Discuss with a Partner: What Did You Find Most Interesting in the Video?
  10. 10. We’re Living in a World of Exponential Change
  11. 11. Where iPhones are More Valuable Than Oil
  12. 12. And 101 Companies are Valued at More Than $1Billion
  13. 13. With More Competitors Than Ever Before...
  14. 14. It’s Good That The Next Generation Likes Retail...
  15. 15. MILLENNIALS PREFER SHOPPING IN STORES AS OPPOSED TO SHOPPING ONLINEMillennials Prefer Retail
  16. 16. YET ECOMMERCE IS BOOMING
  17. 17. AND AMAZON’S BUSINESS MODEL SEEMS LIKE A BETTER FIT FOR GROWTH…
  18. 18. That Can Wipe Out a 100 Year Old Company
  19. 19. The Future of Retail is: Beautiful, Connected, Data Driven, and Omni Channel
  20. 20. Design for Retail: Important to Drive Sales?
  21. 21. What Store Sells the Most per Square Feet?
  22. 22. Apple $7,000 PSF or $650 PSM
  23. 23. www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 42 SUPERMARKETS | 1ST PLACE KING RETAIL SOLUTIONS, FRESH ST. FARMS, SURREY, BC
  24. 24. www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 61 LIFESTYLE, HEALTH & WELLBEING | 1ST PLACE TPG ARCHITECTURE, THE RED DOOR, NEW YORK
  25. 25. www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 65 PHARMACY | AWARD OF MERIT MARKETING JAZZ, BOTICANA PHARMACY, JAEN, SPAIN
  26. 26. www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 64 PHARMACY | AWARD OF MERIT ALESSANDRO LUCIANI DESIGNER, DR. FLEMING PHARMA & HEALTHCARE, MILAN
  27. 27. www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 95 Sydney WestfieldT2B Arrives | Sydney Westfield
  28. 28. And Retailing is More Sophisticated Than Ever Before...
  29. 29. It’s Like a Couple Clips Out of Minority Report...
  30. 30. Real-Time Analytics
  31. 31. Personalised Contextual Advertising
  32. 32. Data-Driven Retail
  33. 33. Can You Know What’s Working In-Store In-Realtime?
  34. 34. Heat Mapping Retail: Real Time Analytics
  35. 35. Can You Know Who’s In-Store and Deliver a Custom Experience?
  36. 36. Can You Deliver Realtime Education & Promotions?
  37. 37. Digital Signage: with Anonymous Video Analytics
  38. 38. You Can Do Some Amazing Things with Digital Signage
  39. 39. Plus - Your Digital Signage Network Could Be a Profit Centre!
  40. 40. 82% of Companies Using Digital Signage are Very Satisfied
  41. 41. Omni Channel
  42. 42. CraigRispinCSP

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