3rd Annual Challenges in Global Clinical Trials Conference, Jan. 28-29, 2010, San Diego, CA.

1. Implementation of a Robust “Lessons Learned" Process
Can Help Global Clinical Development Teams Successfully
Meet Today's Drug Development Challenges
GTC Conference
January 27-28
San Diego, CA
“Challenges in Global
Clinical Trials”

2. AGENDA
 Why Perform Lessons Learned
 Lesson Learned Process
 Application of Process – Examples
 US Study
 CRO Study
 Summary

3. Tools for Managing Sponsor-Provider Relationships
1) Service agreement
2) Study specifications/Work orders
3) Conference calls
4) Oversight meetings
5) Relationship management plan
6) “Lessons learned” - a non-confrontational
technique to improve sponsor-provider team
performance
3

4. Why Lessons Learned
 Capture innovative ideas, knowledge
and experiences
 Avoid repeating mistakes
 Identify training needs
 Identify areas for process and/or organizational
improvement
 Optimize relationship between Sponsor and Provider
 Document/share knowledge
 Improve quality
 Competitive advantage - high performing teams
experience knowledge added value
4

5. Stages to Lessons Learned Process
 Collecting the knowledge
 Defining when to collect information
 Tools to collect information
 Define meeting structure
 Sharing the knowledge
 Provide meeting summary
 Enter information into a database
 Storing the knowledge
 Easy retrieval of information

6. ATTENTION!
The entire presentation is available to registered
attendees only!
To view the rest of this exciting presentation and many
more!
Please Register for the
3rd Annual Challenges in Global Clinical Trials Conference
at
www.gtcbio.com
If you are already registered, please contact
GTCbio for the full version.