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  1. 1. Carolyn Reid: Summary of My Career
  2. 2. CarolynReidResume Summaryinorderfromearliesttolatestpositions.Thisisasupplementtomy resume withsome of the same material butlaidoutback to the beginningof mycareerand mightbe easiertofollowforsome people.  Babcock & Wilcox and laterCombustionEngineering–Engineeringcalculations andanalysis for NuclearFuel Reloadconfigurations, providedControl RoomOperatortrainingonNuclearPower basics  HoneywellSatellite Systems –ManufacturingEngineeringproceduresforbuildinggyros, Design for Manufacture satellitesystemdesign.Led Projectsforroot cause analysis of performance issues.Ledprojectforrapidrepairof our gyro installedonthe satellitesystem –highvisibility, complexityandhighstakes.  Special Devices(builtinitiatorsforairbags) hired as managerto helpresolve majorissuewhich was concerningourcustomerandthe bigthree automanufacturers.Aspart of leadingin turnaroundof the organization,changedthe culture tomore proactive andanalytical tofind root causesand solutionsfor quantityorqualityissues.Presenteddesignandquality solutions to the big three companies.  Motorola – broughtprojectmanagementtoa divisionthatbuiltcustomequipmentforitschip manufacturingplants.Turnedaroundthe organizationbysuccessfullyleadingateamin buildof a line of equipmentforourfirstexternal customertobringinyearlyrepeat,highmulti millionin business.Laterled asprojectmanagerincell phone division buildingprototypes.  Artemis(ProjectandPortfolio managementsoftware)LedITconsultants,USConsultanton designteamforour PortfolioManagementsoftware productandledmarketing andsales planningforthe product. o For Pfizer- leaderonlarge internationalproject tobringvisibilityacrossall drug developmentprojects. o At Artemis,ledalarge projectforExelonEnergy – forthe recentlymerged13nuclear plants,developedasolutiontobringall projectinformationfromall plantsintoone data base and alsotiedprioritizationof all projectstotheirbalancedscore cardgoalsfor projectselectionandforgrantingfunding. Streamlinedtheirbudgetdecision,reporting and approval processes.Solutionwasconsideredbestpractice intheirindustry. o Change Management forthisproject:The plantleadersdidn’twantthe visibilityof their projectsacrossExelonastheywere usedto managingtheirownportfolioof projects and runningtheirsite businessindependently.Theydidnotwantto participate in requirementsgathering. Ourmessage aboutthe value of the change:The visibility across projects at othersiteswouldallow eachplanttogainprojectlessonslearned fromotherplants, theycouldlearnmore aboutwhentheywouldneedtoreplace equipmentbasedonthe experience of otherplants,theycouldlowercostwith economiesof scale andthe new solutionwouldstreamlineandshortenthe budget approval process. Thisbroughtthe site leadersaroundtoparticipatinginrequirements gathering.
  3. 3.  As CSRConsulting,ContractedtoProSight( Software company) –providedproject,program, portfolioand budgetsolutionstoCSAA (AAA of CA),CNA Insurance andWashingtonMutual Bank o CSAA:workedwithSix Sigmagrouptodesignthoroughanalysisof processes.This informationwouldbe usedwithITsystemsanalysistocompleteapplication rationalizationtobuildanIT/ Businessroadmapforimprovementacrossthe business.  HeadstrongConsulting –builtPortfolioManagementPractice,includinghiring,training, marketing,consultingsalesplanand broughtin$1,000,000 + contract in firstweek.Developed proposalsandSOWs andnegotiatedandmanagedcontracts. 2 year projectforDefense Logistics Agencybuildingportfolio managementandanIT Rationalization solution. ConductedChange Managementtobuildbuy-in:stakeholderanalysisshowedthe needtoworkwithsome of the stakeholderstogetbuy-inasthere were concernsaboutmovingfromthe veryfamiliarsystems whichinvolvedExcelspreadsheetstoautomatedsoftwareandnew processes. Otherprojects – turnaroundtroubledAARPproject.ConductedITandProcessanalysistoprovide an IT and businessprocessroadmap forGeneral ServicesAdministration(GSA).  CatholicHealthcare West (CHW) – Workingon Perotsystems contractto CHW managingthe CHW PMO. Directed3 software implementations forProjectManagement,Portfolio ManagementandResource Managementanddesignedthe integrationplan,alsodesigned PMO processimprovement.WorkedwithCHWleaders buildinitial prioritizationmodelforthe PMO. Wentto the regionstogettheirfeedbacktoensure buy-inandfitforall of the organization. Developedstakeholderengagementplanandchange messagingandsponsorplan. Helpedto unifythe organizationof mergedhospitalswhichwere accustomedtorunningtheirown businessseparate fromacorporation.  GuidentTechnologies:WorkedwithHoneywell AviationonProjectManagementsolution. WorkedwithUS AirForce on majorprogram budgetingandprioritizationprojectand compliance solutionproject. Thistransformational projectallowedthe AirForce tosee reall and gooddata on program budgetsacrossall programs.Thisresultedingreatlyimprovedefficiency and decisionmaking. Developedstakeholderanalysis,sponsorcommunications andconducted one on one meetingswith peopletounderstandtheirconcernsanddeveloprequiredaction items. Turnedaroundproject US Special Command.HydroQuebec–Processperformance and portfoliomanagementsolution.  MSS Technologies –forJDA Software,OCMleadandCommunicationsonPMO rolloutproject, Change ManagementrolloutprojectandOpportunitytoCashITand Processproject. Opportunitytocash projectwasacross all functionsandlocations.Developedimpactanalysis, stakeholderengagement,change readinesssurveys,coachingplan,sponsorroadmap,impact analysisforall of the projects.Completed projectforTexasMedical Center–Full IT andprocess analysis todetermine neededimprovementplan whichledtorecommendationof ERP, improvedprocessesandsharedservices.  Prosci training/development:Prosci 3daycertificationclass,Trainthe Trainer,trained2classes of consultantstocertifythem,AdvancedOCMtraining(coveredall majorOCMmethodologies and frameworksandcomparedandcontrastedandcoveredotheradvancedtopics)
  4. 4.  As CSRConsulting–for Chevron,providedcommunicationsanddevelopedOCMplanfor a large project  Abreon – OCMand CommunicationsonERPprojectandCRM projectand overall program. Designedchange readinessassessments,impactassessments,stakeholderengagementplan, Change managementplanandstrategy,sponsoractionitemsplanandcommunicationsplan. For communications,builtaCRMdemo,scriptfor CEO video,QandA, SharePointsite, Newsletters,Trainingmaterial,logodesignandprogramposters.Ledas ProjectManageron the CRM project.

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