Governança de TI em um mundo cada vez mais hiperconectado
TI 2020: os desafios da governança de TI em
uma sociedade cada vez mais hiperconectada
Ondas tecnológicas em TI geraram diferentes tipos de
Eras of IT Deployment - Illustrative
Challenge solved Value created
Mainframe automates high frequency
Transforms and scales back-office
functions, making possible modern
PC’s automate individual transactions
Transforms individual capability and
productivity, re-engineering the corporation
Internet automates interactions
Transforms and launches business models,
accelerating the global economy
“It’s now too late to have a digital strategy. What you need is a
business strategy that includes digital” (Institute for the Future)
Digital products and
• Digital products (e.g.
• Infrastructure (e.g.
Telco, Software, IT
Digital distribution and
• e-commerce (e.g.
• Efficiency through
web strategy (e.g.
Late 1990s 2000s 2010s
Transformação digital está se tornando ubíqua
* Note: Digital transformation of business models impacts both public and private sector organization
Digital transformation of
• Mobile revolution
• Social media
• “Hyper digitization”
• Power of analytics
Midias sociais fazem parte do dia a dia do brasileiro
Celulares/ smartphones/tablets já se igualam em numero à
população do planeta…
As coisas acontecem muito rapido no mundo cada vez mais
1. Everything that’s already in the world
when you’re born is just normal.
2. Anything that gets invented between then
and before you turn 35 is incredibly
exciting and creative and, given
opportunity, you can make a career out of
3. Anything that gets invented after you’re 35
is against the natural order of things and
the beginning of the end of civilization as
we know it, until it’s around for about 10
years, when it gradually turns out to be
O novo sempre desperta reações contrárias
Law of Disruption
Social, political, and economic systems change incrementally, but technology changes exponentially.
A 3ª geração da plataforma de computação, a 3ª fase da Internet,
e a explosão de informações estão colidindo para formar uma revolução de
ruptura e de transformação
Cloud, Social, Big Data and Mobile all overlap and interlink in a
convergence of four market forces, but the technology is maturing
at different rates.
22 Source: Gartner, “Cloud and the Nexus of Forces: A Foundation for Global Class Deployment,” June 2012
Social business is clearly
important for consumer,
but not clear what the full
business impact will be
Cloud is more mature, but
concerns remain about
Mobile is currently about
access and presentation.
Needs development of
killer apps for business
Information is now all about
Big Data, with some
organisations missing out
the data warehouse stage
Supply Chain Management
What is coming?
In 2021, cloud computing is simply computing,
corporate office parks are senior housing facilities and
the IT organization of the future has been absorbed by
Internal IT becomes an internal cloud.
IT becomes a services broker.
IT will become a function of the business.
Explosão da mobilidade
2013 2014 2015
Mobile Computing will impact all business processes, requiring
new application solutions written just for mobile
“Second generation mobile strategies differ
considerably from those of the first
generation. They must be multichannel,
part of your holistic digital strategy, and
include innovative mobile-only capabilities.”
New Strategies / Solutions Needed
Top Five aplicações para 2020…uma estimativa
By 2020 90% of new passenger cars sold will have some form of vehicle platform, up from 10% in 2012
Clinical Remote Monitoring
Clinical remote monitoring estimated to generate US$350 billion in healthcare cost savings and benefits from
Enhanced remote monitoring and flexible security management is estimated to drive US$250 billion worldwide
Saving associated with people being supported in their own homes rather than care homes will be USD$270
Pay as you drive insurance
UK’s Automobile Association claims that PAYD can save drivers up to USD$1,300 per year.
Mobile First will be at the core of software,
services and systems
• Mobile First is about re-imagining businesses around
constantly connected employees and customers
• It is accelerating the coherent integration of cloud,
social, and analytics
• Mobile First is NOT “Mobile Also”
– Not just another projection of back-end systems
– Requires rethinking value in a larger ecosystem
– Requires deep understanding of rapid industry
– Requires the creation of new models of customer
– Requires rapid creation of new solutions and
Forecasts call for billions and billions of
“In 2020, Over 30 Billion Connected
Devices Will Be In Use.” – Gartner
“There will be 212 B devices or things
connected to networks by 2020” - IDC
“Driven by reducing price per
connection and the consequent rapid
growth in the number of machine-to-
machine (M2M) connections, we
expect the number of connected
objects to reach 50bn by 2020 (2.7%
of things in the world).” – Cisco
“There are more than 10 billion wirelessly
connected devices in the market today; with
over 30 billion devices expected by 2020..”
– ABI Research
“From vehicles and smart phones to
containers and machines – by 2015
more than six billion things will be
connected to the internet.” – Bosch
Enterprise Consumerization Goes Beyond Gadgets
• IT security’s new challenge: controlling sensitive data in un-trusted environments not necessarily
designed for enterprises (e.g. consumer-focused devices, cloud services and apps)
Big Data refers to how to collect, store, and manage information that
comes into an enterprise so that it can be harvested for decision
Você não é mais um anônimo...
On Internet, they know you’re a four-year-old male dog that has
fleas, prefers canned dog food and was neutered six months
after birth, and this data is for sale for a fraction of a cent in mass
Mudança radical na industria de TI :produtores e
seen as a
over IT spending
is continuing to
Global CEO Study 2012
Survey Q1 “What are
the most important
external forces that will
organization over the
next 3 to 5 years?”
Over 75% of Smarter
involve a C-Level
LOB exec in at least
one stage of the
By 2016, 80% of
new IT investments
will involve direct
with LOBs taking
the lead decision-
maker role in half or
more of those
By 2015, 35%
IT will be
outside the IT
Source: MDI, Gartner, IDC respectively
CIO: Chief Innovation Officer (Chief Digital Officer)
Career Is Over?
Não tem escolha: ou surfa a onda digital
ou morre afogado...
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