The document summarizes the Customer Experience Professionals Association (CXPA), which was founded over 2 years ago with over 2,000 members. CXPA is focused on advancing the discipline of customer experience. It shares best practices and resources through peer-to-peer sharing. CXPA also celebrates CX Day globally and provides members with over 40 CX tools, webinars, expert advice, best practice visits, discussion forums, and career resources to support the customer experience field.