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“Do We Have A Sign That Says
'Weirdos Welcome?'”: Spaces of Access
    and Control in Urban Libraries

                 Dan Greene
    American Studies, University of Maryland
                @greene_dm
             dgreene1@umd.edu
Methods
•   Regular interviews with 12 librarians

•   Who received their MLSs from iSchools

•   Fieldwork at DC public libraries
"We can't create a nation of information haves and have-nots.
The on-ramps to the information superhighway must be
accessible to all, and that will only happen if the
telecommunications industry is accessible to all." (Al Gore, 1994)
•   62.1% of library branches are the only free
    computer access in their area
•   60.2% of libraries reported increased usage
    of workstations over the previous year
•   31.7 % of urban public libraries reported
    reduced hours in 2010-2011, 16.5% in 2011-
    2012

                            John Carlo Bertot et al. "2011-2012
                            Public Library Funding and
                            Technology Access Survey.”
“Do We Have A Sign That Says
'Weirdos Welcome?'”: Spaces of Access
    and Control in Urban Libraries

                 Dan Greene
    American Studies, University of Maryland
                @greene_dm
             dgreene1@umd.edu
April's Secret Sticker System
gjgjg

         •   "Gold star If you manage to use the
             library appropriately..."


         •   "Special snowflake if you really
             think the rules don't apply to
             you..."


        •    "And paint bucket for 'You're as dumb
             as paint.' You're teachable, you're
             just dumb."
"Two Ends of the [Digital] Chain Gang"
MCI "Anthem"
(1997)
•   Library culture in informational capitalism
    o   iSchools
    o   customer service
    o   austerity overload
•   Control
    o   permissions
    o   sleep
    o   porn
"The best reading
for the largest
number at the
least cost.”
(ALA founding motto,
1893)
"...public libraries could not have expected
at the turn of the millennium that their
roles in the provision of e-government
information, communication, and services
would rapidly expand as government
agencies increasingly offloaded
access responsibilities on public libraries,
often directing people to public
libraries for help."
               - Jaeger and Bertot (2011)
"Man there was a stink like you would not believe. You're
going to eliminate 'libraries' first of all and then you're going
from service to science. Leaving the people out, that face-to-
face. Nothing wrong with theory, I love theory, but people
are somehow getting kicked out. Not long afterwards they
closed Wasserman library. Heartbreaking. Oh my God, very
heartbreaking. There was a big big stink about the person-to-
person service versus the cold, electronic seemingly end-all
approach that looked at face-to-face as kind of antiquated.
No!"
                                                         - Becca
"Public libraries prosper whenever the
country is experiencing economic
stringency."
                         - The maybe true,
              maybe not "Librarian's Axiom"
                    (Stephen James, 1986)
"If you look at a nudie picture and you do it in a
way that other people don't have to see it, it
doesn't bother me...[I]f they don't have access to
a computer in another spot and it's an outlet, it
doesn't really bother me.”
                                         - Rachel
“Do We Have A Sign That Says
'Weirdos Welcome?'”: Spaces of Access
    and Control in Urban Libraries

                 Dan Greene
    American Studies, University of Maryland
                @greene_dm
             dgreene1@umd.edu

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'Do We Have A Sign That Says 'Weirdos Welcome?': Urban Libraries and the Control of Access - Daniel Greene

  • 1. “Do We Have A Sign That Says 'Weirdos Welcome?'”: Spaces of Access and Control in Urban Libraries Dan Greene American Studies, University of Maryland @greene_dm dgreene1@umd.edu
  • 2. Methods • Regular interviews with 12 librarians • Who received their MLSs from iSchools • Fieldwork at DC public libraries
  • 3. "We can't create a nation of information haves and have-nots. The on-ramps to the information superhighway must be accessible to all, and that will only happen if the telecommunications industry is accessible to all." (Al Gore, 1994)
  • 4. 62.1% of library branches are the only free computer access in their area • 60.2% of libraries reported increased usage of workstations over the previous year • 31.7 % of urban public libraries reported reduced hours in 2010-2011, 16.5% in 2011- 2012 John Carlo Bertot et al. "2011-2012 Public Library Funding and Technology Access Survey.”
  • 5. “Do We Have A Sign That Says 'Weirdos Welcome?'”: Spaces of Access and Control in Urban Libraries Dan Greene American Studies, University of Maryland @greene_dm dgreene1@umd.edu
  • 6. April's Secret Sticker System gjgjg • "Gold star If you manage to use the library appropriately..." • "Special snowflake if you really think the rules don't apply to you..." • "And paint bucket for 'You're as dumb as paint.' You're teachable, you're just dumb."
  • 7. "Two Ends of the [Digital] Chain Gang"
  • 8.
  • 9.
  • 11.
  • 12. Library culture in informational capitalism o iSchools o customer service o austerity overload • Control o permissions o sleep o porn
  • 13. "The best reading for the largest number at the least cost.” (ALA founding motto, 1893)
  • 14. "...public libraries could not have expected at the turn of the millennium that their roles in the provision of e-government information, communication, and services would rapidly expand as government agencies increasingly offloaded access responsibilities on public libraries, often directing people to public libraries for help." - Jaeger and Bertot (2011)
  • 15.
  • 16. "Man there was a stink like you would not believe. You're going to eliminate 'libraries' first of all and then you're going from service to science. Leaving the people out, that face-to- face. Nothing wrong with theory, I love theory, but people are somehow getting kicked out. Not long afterwards they closed Wasserman library. Heartbreaking. Oh my God, very heartbreaking. There was a big big stink about the person-to- person service versus the cold, electronic seemingly end-all approach that looked at face-to-face as kind of antiquated. No!" - Becca
  • 17.
  • 18. "Public libraries prosper whenever the country is experiencing economic stringency." - The maybe true, maybe not "Librarian's Axiom" (Stephen James, 1986)
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. "If you look at a nudie picture and you do it in a way that other people don't have to see it, it doesn't bother me...[I]f they don't have access to a computer in another spot and it's an outlet, it doesn't really bother me.” - Rachel
  • 24. “Do We Have A Sign That Says 'Weirdos Welcome?'”: Spaces of Access and Control in Urban Libraries Dan Greene American Studies, University of Maryland @greene_dm dgreene1@umd.edu