Microsoft Dynamics 365 is a CRM suite with ERP capabilities that drives businesses towards digital transformation using the power of AI to track customer relationships. Cygnet as a Microsoft certified Gold Application Development Partner offers customized Microsoft services including dynamics CRM. This presentation highlights some important functionalities of Dynamics 365.
2. Contents
1. About Us
2. Dynamics 365
3. Dynamics 365 and Digital Transformation
• MS Dynamics 365 Mobile
• Quick Workflow Executionwith Outlook
• Interactive reports visualizationusing Power BI
• IncreasedCustomer engagement with
Cortana Intelligence
• Easy Access to devicesusing Azure IoT
3. 2019 Presentation Template Design | Presented by Marketing Team
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4. It revolutionizes CRM
and ERP applying
intelligence to all types
of data
It evolvesEnterprises
from reactive business
decisions to proactive
insights
It drives businesses
towards digital
transformationby meeting
their unique needs
Dynamics 365
6. It provides users with on-the-
go access to CRM features
and functionalities
MS Dynamics 365 Mobile
Dynamics 365 mobile enables
enterprises to automate most of
their business processes
Dynamics 365 Mobile is a
CRM tool with powerful
analytics capabilities
7. Quick Workflow Execution with Outlook
MS Dynamics 365 focuses on the way customers
buy and use business apps.
It is unified with Office 365 including Outlook
which acts as common data model to Dynamics
365 cloud.
Outlook can help in Email marketing campaign
for sharing documents.
8. Interactive reports visualization using Power BI
Power BI is a core Business Intelligence tool for
interactive visualized reports and dashboards.
As a suite of business analytics tools, it lets
users analyze data and share insights.
The integration of Dynamics 365 and Power BI
personalizes workspaces.
9. With in-depth customer insights Cortana Intelligence can be a
great source to the sales and marketing team
It can predict future customer needs based on Historical
Analysis and also helps in cross-selling
Major concerns and queries can be automatically resolved
using Cortana Intelligence
Increased Customer engagement with Cortana Intelligence
10. Easy Access to devices using Azure IoT
Azure IoT is linked to CRM mobile solution and
the data collected from the CRM acts as an asset to
improve business performance.
The real-time data from connected devices is
compiled in the centralized database which can be
further analyzed to arrive at actionable insights
fostering customer engagement.
12. Microsoft Dynamics CRM Microsoft SharePoint
.NET Application
Development
Power BI and Analytics Microsoft Azure CMS
Cygnet’s Microsoft Offerings
13. Cygnet as a Microsoft certified Gold Application Development Partner
has been offering customized Microsoft application development
services. Whether it’s our web development services, Microsoft dynamics
CRM services, simply consulting or Microsoft SharePoint Development,
we help enterprises maximize efficiency and drive revenue through
innovation.
14. 100% Agile
More aligned, higher
autonomy to deliver
high quality enterprise
applications
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Adaptable & Flexible
in order to serve
customers irrespective
of their domain
Partnering with you
at each engagement
level, right from
ideation to UAT
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Productization
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