2. FActS About IFS
• Founded in Sweden in 1983, established in North America in 1995
• Traded on the Swedish Stock Exchange (IFS)
• Develops and sells one product—IFS Applications
• 79 total offices
• Product is available in 54 countries, in 22+ languages
• 2,000+ customers and 600,000+ IFS Applications end users
• 2,700+ employees world-wide
• 2008 net revenue $383 million and 2007 net revenue $349 million
FActS About IFS ApplIcAtIonS™
Business software optimized for:
”
“As a result of our lean manufac-
turing initiative, we have reduced
past-due orders by 80%, increased
inventory turns by 20%, improved
• Enterprise resource planning productivity by 20%, and increased
• Enterprise asset management and service management quality by 60%. IFS Applications
• Maintenance, repair and overhaul gives us the technology platform
we need to achieve this success in
• Product life cycle management
a mixed-mode environment.”
• Project based solutions
Willamette Valley company,
A complete suite of business components that include industry- Gerald nakamura,
chief Information officer
specific functionality.
3. IFS’ Key InduStry VertIcAlS
AeroSpAce And deFenSe
AutomotIVe
conStructIon, enGIneerInG, And SerVIce mAnAGement
enerGy And utIlItIeS
Oil and Gas
HIGH tecH
Life Sciences
InduStrIAl mAnuFActurInG
proceSS InduStrIeS
Chemicals
Food and Beverage
Metal
Pulp and Paper
“In 2002, the company was looking for project-management software to help it keep track of its jobs, which can
”
stretch as long as 15 months. It found software from a top vendor such as SAP AG too expensive. Meanwhile, many
of the small-business offerings at the time didn’t have enough features to help the company accurately track revenue
flows over the course of a project. IFS Applications was able to install parts of its project-management software and
train Mr. Holik’s staff at a third of the cost of SAP software.”
the Wall Street Journal — John Holik, manager of project Administration, tlt-babcock, Inc., “Keeping track of business”
4. SolutIonS
Solutions for managing...
• Asset Lifecycle Management
• Customer Lifecycle Management
• Maintenance, Repair & Overhaul
• Manufacturing
• Product Lifecycle Management
• Project Based Solutions
• Supply Chain Management
• Service Management MULTI-SITE COMPLEX MRO
PLANNING
CONSTRAINT- VEHICLE
BASED INFORMATION
SCHEDULING MANAGEMENT
SALES MAKE TO PROCESS
eINVOICE CONTRACT PROJECT AUTOMATION
MANAGEMENT INTEGRATION
SERVICE SCHEDULING
BUDGET ENGINEER TO DEMAND
SELF-SERVICE CONTRACT & RESOURCE
MANAGEMENT ORDER PLANNING
MANAGEMENT ALLOCATIONS
MAKE | CONFIGURE PREVENTIVE
CASH FLOW RECRUITMENT FIELD SERVICE | ASSEMBLE TO INVOICING MAINTENANCE
ORDER
EMPLOYEE
ACCOUNTS DEVELOPMENT & CALL CENTER BATCH PROCESS CUSTOMER WORK COLLABORATIVE
PAYABLE CERTIFICATIONS SCHEDULES ORDER SOLUTIONS
OVERALL
ACCOUNTS TRAINING CUSTOMER PROJECT REPETITIVE CUSTOMER PERSONAL
EQUIPMENT
RECEIVABLE MANAGEMENT QUOTATION DELIVERY PRODUCTION ORDERS PORTAL
EFFECTIVENESS
ENGINEERING MOBILE &
EXPENSE SALES SUPPLIER EQUIPMENT
FIXED ASSETS CHANGE SHOP ORDER WIRELESS
MANAGEMENT CONFIGURATOR SCHEDULES METERING
MANAGEMENT SERVICES
CONSOLIDATED TIME & WEB STORE ASSET DATA EQUIPMENT EVENT
COSTING PURCHASING
ACCOUNTS ATTENDANCE MANAGEMENT MONITORING MANAGEMENT
SYSTEM
GENERAL PAYROLL SALES & PDM SHOP FLOOR
INVENTORY EQUIPMENT INTEGRATION &
LEDGER ADMINISTRATION MARKETING CONFIGURATION REPORTING
WEB SERVICES
IFS IFS IFS IFS IFS IFS IFS IFS
FINANCIALSTM HUMAN SALES & ENGINEERINGTM MANUFACTURINGTM DISTRIBUTIONTM MAINTENANCE TM BUSINESS
RESOURCESTM SERVICE TM ENABLERSTM
BUSINESS ACCOUNTING BUSINESS ECO-FOOTPRINT PROJECT PROJECT DOCUMENT QUALITY CASE BUSINESS
PERFORMANCE RULES REPORTING MANAGEMENT MANAGEMENT REPORTING MANAGEMENT MANAGEMENT MANAGEMENT MODELER
IFS FOUNDATION1 — TECHNOLOGY AND ARCHITECTURE
TM
Business is easier with IFS Applications. Because it is truly component-based, companies can implement what they need, when
they need it. IFS Applications offer business solutions that can be configured to meet the needs of rapidly changing industries
facing challenges in a global marketplace.
5. opportunIty proFIle
GenerAl proFIle:
• Customer size: $50 million—over $2 billion in revenue
• Divisions of Fortune 500 companies
• Multi-site operations: global in nature or looking to become global
• Rapid-growing companies wishing to expand
• Heavily regulated companies with intense traceability requirements
• Companies looking to reduce costs and waste, and improve lean practices
• Companies running SAP or Oracle, but need improved project or asset management capabilities
InternAtIonAl mAnuFActurerS:
• 300–3,000 employees, with international operations
”
• After market service or repair offerings (requiring mobile or wireless capabilities)
• Mixed-mode manufacturing (ETO, MTO, CTO, ATO, MTS)
• Complex manufacturing or project focused operations “[IFS was] probably the first vendor that
• Variations in number of employees between sites compartmentalized the product in that
sort of manner: You can put pieces
• Diverse product offering together and it all works well. That’s
basically the goal of SOA, to compart-
mentalize the product,” says Predrag
ASSet And SerVIce IntenSIVe enterprISeS: Jakovljevic, principal analyst with
Technology Evaluation Centers. “For that
• 1,000+ employees, with international operations
reason, they have been technologically
• Machine uptime is critical to business ahead of the big guys in the market
whether it’s a mere coincidence or from
• Field service or MRO focused their vision. [IFS’] differentiation is now
• Co-existence with SAP and Oracle that they are in the third generation of an
SOA-based product.”
• Either asset management or service provider destinationcrm.com — predrag
• Variations in number of employees between sites Jakovljevic, technology evaluation centers
6. SAmplInG oF IFS’ cuStomerS
• Austal USA (Shipbuilder) IFS nortH AmerIcA cuStomer reVenue breAKdoWn
• BMW
• DuPont
• General Dynamics $50 – $250M 23% 15%
• Harry’s Fresh Foods $250M – $1B
• Horizon Utilities Over $1B
• Lockheed Martin
• Mercedes Benz 62%
• Todd Pacific Shipyards
• Volvo
• Willamette Valley Company (WVCO)
cuStomer breAKdoWn
700
600
500
400
300
200
100
0
Europe North Europe West Europe Central Europe East Americas Africa, Asia & Pacific
7. IFS Future prooF tecHnoloGy
developed using open standards—making it easier and more cost effective for customers to
implement, run, and upgrade their system step-by-step.
one global product so no need to switch product as company expands.
• Independent of geography, supports global implementations in a single database
• Independent of size, supports small to large divisions
• Independent of manufacturing mode
Fully scalable: 20–thousands of users with one product.
Supports multi-company, multi-site, multi-currency—centralized or decentralized.
Service-oriented Architecture (SoA)—built on granular software components—the most agile and
stable platform on the market.
• Ability to deploy focused solutions that address company’s critical business issues, which can be added
or removed without business disruption
• Integrate with virtually any point solution or legacy system
commitment to open standards—languages and platforms.
• IFS supports both commercial products from IBM, Oracle, Sun, BEA, Microsoft and others,
but also open source infrastructure products such as Linux, Apache, TomCat, and JBoss.
multi-tier Application Implementation
• Flexible presentation tier
• Web, Windows, or Mobile componentS drIVe AGIlIty e nted it!
h o i nv
p le w
• Java (J2EE) application tier peo
the
om
• Based on standards Fr
Return on Investment
• Supports web users
• Supports message based integration Some
systems
• Oracle database tier just lack
agility
• Scalable and reliable performance
• Single instance or clustered
Our 7th Generation of Components
8. uSAbIlIty WItH IFS enterprISe explorer
“The (IFS Enterprise Explorer) user interface resembles a mash up of Microsoft Vista and the
” iPhone-iVista, maybe? Regardless, if your new interface is reminiscent of the newest products from
two of the biggest brain trusts in human/computer interface design, you’re doing something right.”
Industry Week — brad Kenney “Globalization, Swedish Style”
”
Ray Wang considers IFS one of the leading companies in the business with respect to user interfaces. “Neither SAP, its main
competitor, nor Oracle have come as far. The importance of easy-to-use interfaces is increasing as enterprise applications
are being used more widely and a new generation of users is entering business. Young people are used to the Internet,
mobile devices, and computer games. Enterprise applications will have to mimic these if they are to reach a wider audience,”
says Ray Wang.
r “ray” Wang | partner—enterprise Strategy | Altimeter Group, llc
9. AddItIonAl AnAlySt And cuStomer QuoteS
“IFS Applications’ broad and comprehensive family of business applications meet many of the specific
needs of today’s project-oriented companies in key functional areas of their operations from contract
management to project management, and from engineering and manufacturing to finance and human
resource (HR) management. IFS’ vision and proven ability to draw together the diverse collection of
business data into a set of meaningful information that can be used in context to help project-oriented
companies plan and execute their projects more effectively is impressive.”
cImdata review — “product lifecycle management for project-oriented enterprises”
“Eighty-eight percent of all sales quotes are now generated and e-mailed to the customer automatically.
This has freed our support staff to work on more difficult projects... Prior to IFS, a machine could be
ordered with the wrong option or an option that may require additional kits for installation that were not
ordered. These mistakes might not be discovered until the machine arrives at the customer’s site, which
costs up to $10,000 to correct. Since the implementation, this is no longer a problem.”
destinationcrm.com — J&H machine tools, “Secret of my Success: A crm manufacturing makeover”
“Before implementing IFS Applications, it took 4-6 months to build one mobile welder, now (with IFS
Applications) it takes 45 days, allowing us to build 6-8 mobile welders in the time it used to take to build
one. This moved us ahead of schedule in delivering the mobile welders. That alone saved us enough
money to pay for the IFS system. In retrospect, the general manager of our welding business unit flatly
stated that we wouldn’t have stood a chance without IFS.”
Holland company, James tieri, It director
