Slides for a short talk I gave on #ldc09 on what has to be given to make use cases interesting to enterprises. Special consideration is given to the CRM area as an example.

1. LOD in the Enterprise Semantictechnologiesmaysetnewstandardsforapplicationintegrationandsupport/replace classic middlewareproducts.  but theymightbeprimarilyusedinsidethefirewall. Selected datasetsmaylaterbeexposedtotheinternetpubliclyusingLinked Data principles.  e.g. contentfrom a knowledgebase

2. Potential usecases , e.g. fromthe Customer Relationship Management Area Makevisiblewhatyouknowaboutyourcustomer Makevisible, whatyou do knowaboutcompanieswhicharesimilartoyourcustomer? (same size, same employeenumbercluster, same industry) Makeuseofpublicdata (e.g. bythegovernment)  Smart usecasesrequiredtoshowapplicationof LOD principles in theenterprisespace

3. Requirementsforusecases Low implementationeffort (forlinkingexistingdata) with fast visibleeffects Enterprises needtocollectexperiences in limited, non-criticalareas …themarket also needs: ProductionleveltoolswhichpublishinformationtotheWoD (in or outside thefirewall) Productionleveltoolstoconsumedatafrom LOD