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Virtual	
  Mee+ngs?	
  
   (and	
  how	
  to	
  have	
  them)	
  
What’s	
  a	
  Virtual	
  Mee+ng?	
  

•  Short	
  version:	
  a	
  mee+ng	
  where	
  all	
  par+cipants	
  
   are	
  not	
  in	
  the	
  same	
  physical	
  loca+on	
  
•  Expanded	
  version:	
  a	
  mee+ng	
  where	
  all	
  
   par+cipants	
  are	
  not	
  in	
  the	
  same	
  physical	
  
   loca+on	
  or	
  are	
  par+cipa+ng	
  in	
  the	
  mee+ng	
  at	
  
   the	
  same	
  +me	
  
What	
  makes	
  them	
  different?	
  
•  Money:	
  how	
  much	
  does	
  the	
  technology	
  cost?	
  
What	
  makes	
  them	
  different?	
  
•  Money:	
  how	
  much	
  does	
  the	
  technology	
  cost?	
  
•  People:	
  how	
  many	
  people	
  are	
  involved?	
  
What	
  makes	
  them	
  different?	
  
•  Money:	
  how	
  much	
  does	
  it	
  cost?	
  
•  People:	
  how	
  many	
  people	
  are	
  involved?	
  
•  Presenta+on:	
  what	
  type	
  of	
  mee+ng?	
  
What	
  makes	
  them	
  different?	
  
•  Money:	
  how	
  much	
  does	
  it	
  cost?	
  
•  People:	
  how	
  many	
  people	
  are	
  involved?	
  
•  Presenta+on:	
  what	
  type	
  of	
  mee+ng?	
  
•  Richness:	
  is	
  there	
  any	
  extra	
  communica+on?	
  
What	
  makes	
  them	
  different?	
  
•  Money:	
  how	
  much	
  does	
  it	
  cost?	
  
•  People:	
  how	
  many	
  people	
  are	
  involved?	
  
•  Presenta+on:	
  what	
  type	
  of	
  mee+ng?	
  
•  Richness:	
  is	
  there	
  any	
  extra	
  communica+on?	
  
•  Time:	
  when	
  are	
  the	
  non-­‐present	
  people	
  
   watching?	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Telephone:	
  
•  Money:	
  cheap!	
  
•  People:	
  lots!	
  
•  Presenta+on:	
  balanced	
  
•  Richness:	
  nope!	
  
•  Time:	
  synchronous	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Document	
  sharing	
  service:	
  
  Examples:	
  Dropbox,	
  Google	
  Docs,	
  	
  
  Google	
  Drive,	
  SlideShare,	
  
  Adobe	
  Workspaces,	
  MicrosoN	
  whatever,	
  
  every	
  wiki	
  in	
  existence	
  	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Document	
  sharing	
  service:	
  
•  Money:	
  cheap	
  to	
  not	
  at	
  all	
  cheap	
  
•  People:	
  lots,	
  sort	
  of	
  
•  Presenta+on:	
  mostly	
  unbalanced	
  
•  Richness:	
  nope!	
  
•  Time:	
  synchronous	
  or	
  asynchronous	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Desktop	
  sharing	
  service:	
  
  Examples:	
  MicrosoN	
  Live	
  Mee+ng/Lync,	
  
  WebEx,	
  join.me,	
  Yuuguu	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Desktop	
  sharing	
  service:	
  
•  Money:	
  cheap	
  to	
  not	
  at	
  all	
  cheap	
  
•  People:	
  lots*	
  
•  Presenta+on:	
  mostly	
  unbalanced	
  
•  Richness:	
  nope!	
  
•  Time:	
  synchronous	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Webinar	
  presenta+on	
  service:	
  
  Examples:	
  GoToWebinar,	
  Watchitoo,	
  
  MicrosoN	
  Live	
  Mee+ng/Lync,	
  WebEx,	
  	
  
  so	
  very	
  many	
  other	
  companies	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Webinar	
  presenta+on	
  service:	
  
•  Money:	
  cheap	
  to	
  not	
  at	
  all	
  cheap	
  
•  People:	
  lots*	
  
•  Presenta+on:	
  unbalanced	
  
•  Richness:	
  some	
  (possibly	
  2	
  channels)	
  
•  Time:	
  synchronous	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Video	
  hos+ng	
  service:	
  
  Examples:	
  YouTube,	
  Vimeo,	
  	
  
  many	
  others	
  that	
  aren’t	
  free	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Video	
  hos+ng	
  service:	
  
•  Money:	
  cheap	
  to	
  not	
  at	
  all	
  cheap	
  
•  People:	
  lots*	
  
•  Presenta+on:	
  completely	
  unbalanced	
  
•  Richness:	
  some	
  (2	
  channels)	
  
•  Time:	
  completely	
  asynchronous*	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Video	
  conferencing:	
  
  Examples:	
  Skype,	
  ooVoo,	
  Mee+ngBurner,	
  
  dedicated	
  hardware	
  (Polycom,	
  	
  
  Cisco/Tandberg,	
  LifeSize)	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Video	
  conferencing	
  service:	
  
•  Money:	
  cheap	
  to	
  not	
  at	
  all	
  cheap	
  
•  People:	
  two	
  to	
  many*	
  
•  Presenta+on:	
  balanced	
  
•  Richness:	
  some	
  (2	
  channels),	
  some+mes	
  
•  Time:	
  synchronous	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Virtual/immersive	
  conferencing:	
  
 Examples:	
  Second	
  Life,	
  vConferenceOnline	
  
Virtual	
  mee+ng	
  technologies	
  	
  
Virtual/immersive	
  conferencing:	
  
•  Money:	
  probably	
  not	
  cheap	
  
•  People:	
  lots*	
  
•  Presenta+on:	
  balanced	
  or	
  unbalanced	
  
•  Richness:	
  hoo	
  boy	
  
•  Time:	
  synchronous	
  
What	
  should	
  you	
  use?	
  
•  What	
  do	
  you	
  need	
  to	
  accomplish?	
  
What	
  should	
  you	
  use?	
  
•  What	
  do	
  you	
  need	
  to	
  accomplish?	
  
•  What	
  can	
  you	
  afford?	
  
What	
  do	
  you	
  need	
  to	
  provide?	
  
•  Connec+vity	
  
What	
  do	
  you	
  need	
  to	
  provide?	
  
•  Connec+vity	
  
•  Equipment	
  
What	
  do	
  you	
  need	
  to	
  provide?	
  
•  Connec+vity	
  
•  Equipment	
  
•  Support	
  
What	
  kind	
  of	
  connec+vity?	
  
•  Telephone	
  requirements?	
  
•  Wired	
  network	
  requirements?	
  
•  Wireless	
  network	
  requirements?	
  
What	
  kind	
  of	
  equipment?	
  
•  Telephones?	
  What	
  kinds?	
  
•  Computers?	
  What	
  kinds?	
  
•  Dedicated	
  hardware	
  (VTC	
  or	
  video)?	
  
What	
  kind	
  of	
  support?	
  
•  How	
  much	
  are	
  you	
  trying	
  to	
  accomplish?	
  
•  How	
  much	
  do	
  you	
  understand?	
  
•  How	
  much	
  spare	
  +me	
  do	
  you	
  have?	
  
It’s	
  demonstra+on	
  +me!	
  
Dan	
  Bidwa	
  (dbidwa@gmail.com)	
  
John	
  Connelly	
  (connelly@sei.cmu.edu)	
  

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How to Choose the Right Virtual Meeting Technology

  • 1. Virtual  Mee+ngs?   (and  how  to  have  them)  
  • 2. What’s  a  Virtual  Mee+ng?   •  Short  version:  a  mee+ng  where  all  par+cipants   are  not  in  the  same  physical  loca+on   •  Expanded  version:  a  mee+ng  where  all   par+cipants  are  not  in  the  same  physical   loca+on  or  are  par+cipa+ng  in  the  mee+ng  at   the  same  +me  
  • 3. What  makes  them  different?   •  Money:  how  much  does  the  technology  cost?  
  • 4. What  makes  them  different?   •  Money:  how  much  does  the  technology  cost?   •  People:  how  many  people  are  involved?  
  • 5. What  makes  them  different?   •  Money:  how  much  does  it  cost?   •  People:  how  many  people  are  involved?   •  Presenta+on:  what  type  of  mee+ng?  
  • 6. What  makes  them  different?   •  Money:  how  much  does  it  cost?   •  People:  how  many  people  are  involved?   •  Presenta+on:  what  type  of  mee+ng?   •  Richness:  is  there  any  extra  communica+on?  
  • 7. What  makes  them  different?   •  Money:  how  much  does  it  cost?   •  People:  how  many  people  are  involved?   •  Presenta+on:  what  type  of  mee+ng?   •  Richness:  is  there  any  extra  communica+on?   •  Time:  when  are  the  non-­‐present  people   watching?  
  • 8. Virtual  mee+ng  technologies     Telephone:   •  Money:  cheap!   •  People:  lots!   •  Presenta+on:  balanced   •  Richness:  nope!   •  Time:  synchronous  
  • 9. Virtual  mee+ng  technologies     Document  sharing  service:   Examples:  Dropbox,  Google  Docs,     Google  Drive,  SlideShare,   Adobe  Workspaces,  MicrosoN  whatever,   every  wiki  in  existence    
  • 10. Virtual  mee+ng  technologies     Document  sharing  service:   •  Money:  cheap  to  not  at  all  cheap   •  People:  lots,  sort  of   •  Presenta+on:  mostly  unbalanced   •  Richness:  nope!   •  Time:  synchronous  or  asynchronous  
  • 11. Virtual  mee+ng  technologies     Desktop  sharing  service:   Examples:  MicrosoN  Live  Mee+ng/Lync,   WebEx,  join.me,  Yuuguu  
  • 12. Virtual  mee+ng  technologies     Desktop  sharing  service:   •  Money:  cheap  to  not  at  all  cheap   •  People:  lots*   •  Presenta+on:  mostly  unbalanced   •  Richness:  nope!   •  Time:  synchronous  
  • 13. Virtual  mee+ng  technologies     Webinar  presenta+on  service:   Examples:  GoToWebinar,  Watchitoo,   MicrosoN  Live  Mee+ng/Lync,  WebEx,     so  very  many  other  companies  
  • 14. Virtual  mee+ng  technologies     Webinar  presenta+on  service:   •  Money:  cheap  to  not  at  all  cheap   •  People:  lots*   •  Presenta+on:  unbalanced   •  Richness:  some  (possibly  2  channels)   •  Time:  synchronous  
  • 15. Virtual  mee+ng  technologies     Video  hos+ng  service:   Examples:  YouTube,  Vimeo,     many  others  that  aren’t  free  
  • 16. Virtual  mee+ng  technologies     Video  hos+ng  service:   •  Money:  cheap  to  not  at  all  cheap   •  People:  lots*   •  Presenta+on:  completely  unbalanced   •  Richness:  some  (2  channels)   •  Time:  completely  asynchronous*  
  • 17. Virtual  mee+ng  technologies     Video  conferencing:   Examples:  Skype,  ooVoo,  Mee+ngBurner,   dedicated  hardware  (Polycom,     Cisco/Tandberg,  LifeSize)  
  • 18. Virtual  mee+ng  technologies     Video  conferencing  service:   •  Money:  cheap  to  not  at  all  cheap   •  People:  two  to  many*   •  Presenta+on:  balanced   •  Richness:  some  (2  channels),  some+mes   •  Time:  synchronous  
  • 19. Virtual  mee+ng  technologies     Virtual/immersive  conferencing:   Examples:  Second  Life,  vConferenceOnline  
  • 20. Virtual  mee+ng  technologies     Virtual/immersive  conferencing:   •  Money:  probably  not  cheap   •  People:  lots*   •  Presenta+on:  balanced  or  unbalanced   •  Richness:  hoo  boy   •  Time:  synchronous  
  • 21. What  should  you  use?   •  What  do  you  need  to  accomplish?  
  • 22. What  should  you  use?   •  What  do  you  need  to  accomplish?   •  What  can  you  afford?  
  • 23. What  do  you  need  to  provide?   •  Connec+vity  
  • 24. What  do  you  need  to  provide?   •  Connec+vity   •  Equipment  
  • 25. What  do  you  need  to  provide?   •  Connec+vity   •  Equipment   •  Support  
  • 26. What  kind  of  connec+vity?   •  Telephone  requirements?   •  Wired  network  requirements?   •  Wireless  network  requirements?  
  • 27. What  kind  of  equipment?   •  Telephones?  What  kinds?   •  Computers?  What  kinds?   •  Dedicated  hardware  (VTC  or  video)?  
  • 28. What  kind  of  support?   •  How  much  are  you  trying  to  accomplish?   •  How  much  do  you  understand?   •  How  much  spare  +me  do  you  have?  
  • 30. Dan  Bidwa  (dbidwa@gmail.com)   John  Connelly  (connelly@sei.cmu.edu)