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     Marke'ng	
  &	
  
             	
  

Communica'ons	
  Team	
  
 
Marke'ng	
  Team	
  
               	
  
  Kym	
  Heffernan	
  
Kym’s	
  Background	
  -­‐	
  Marke'ng	
  
MROI’s	
  Philosophy	
  
•  Large	
  Business	
  Processes	
  and	
  Exper'se	
  
•  Well	
  implemented	
  for	
  Prac'ces	
  and	
  Businesses	
  
•  Keys…	
  
      	
  +	
  Strategy	
  –	
  Markets,	
  Products,	
  Posi'oning,	
  Brand	
  
      	
  +	
  Implemented	
  well	
  with	
  great	
  Marke'ng	
  and	
  Sales	
  Systems	
  
      	
  +	
  Provides	
  Markets,	
  Distribu'on,	
  Prospects,	
  Customers	
  and	
  Clients	
  
      	
  =	
  Consistent	
  Sales	
  and	
  Profits	
  
      	
  =	
  BeSer	
  Valua'on	
  for	
  Business	
  (Valua'on	
  =	
  Mul'ple	
  x	
  Profit)	
  

      	
  Marke'ng	
  |	
  Return	
  On	
  Investment	
  	
  
What	
  does	
  MROI	
  Provide?	
  
	
  
How	
  MROI	
  Delivers	
  its	
  Services	
  
	
   •  Marke'ng	
  Consul'ng	
  
     Marke'ng	
  and	
  Sales	
  strategies	
  and	
  ideas	
  tailor-­‐made	
  to	
  meet	
  your	
  needs	
  with	
  
     specific	
  goals	
  and	
  specific	
  target	
  markets.	
  
     	
  	
  
 •  Marke'ng	
  Contrac'ng	
  or	
  Outsourced	
  Marke'ng	
  
     The	
  Marke'ng	
  |	
  Return	
  on	
  Investment	
  team	
  can	
  provide	
  the	
  necessary	
  staff	
  and	
  
     resources	
  to	
  make	
  your	
  Marke'ng	
  Plans	
  come	
  to	
  life.	
  
     	
  	
  
 •  Marke'ng	
  Agency	
  Services	
  
     Together	
  with	
  our	
  specialist	
  partners,	
  Marke'ng	
  Return	
  on	
  Investment	
  offers	
  you	
  a	
  
     one-­‐stop	
  shop	
  for	
  all	
  marke'ng	
  consul'ng	
  and	
  management	
  services,	
  allowing	
  us	
  to	
  
     implement	
  marke'ng	
  ac'on	
  plans,	
  as	
  well	
  as	
  to	
  create	
  them	
  	
  
 
Communica'ons	
  Team	
  
                     	
  
 Daniela	
  Cavalle[	
  &	
  12	
  Writers	
  
Daniela	
  Relates,	
  Connects	
  &	
  Educates	
  
 ü  Int’l	
  Copywriter	
  &	
  Communica'ons	
  Expert	
  –	
  20	
  years	
  

 ü  Experience	
  –	
  Marke'ng,	
  Content	
  &	
  Business	
  Development	
  

 ü  Industry	
  Focus	
  –	
  Finance,	
  Crea've	
  &	
  Publishing	
  

 ü  Bilingual	
  (English/German)	
  –	
  Understand	
  Cultural	
  Nuances	
  

 ü  Exper'se	
  –	
  Corporate	
  Career	
  &	
  Extensive	
  Work	
  with	
  SME	
  
What	
  is	
  that	
  “Copy”	
  in	
  Copywri'ng?	
  
	
                                      copy (n.) 	

       Ø  13th Century: a written account or record	

       Ø  15th Century: a reproduction or transcript 	

       Ø  Any specimen of writing
           
               	



       “Copy” = Text	

                                          •  in business  marketing	

                                          •  print  online
CavaCom’s	
  Branding	
  Mantra	
  
	
  
        You	
  only	
  have  	
  1	
  Chance	
  
                 to	
  make	
  that	
  crucial	
  

   1st	
  Impression	
  
CavaCom	
  Makes	
  Your	
  Words	
  Work	
  

	
   •  Business	
  	
  Marke'ng	
  Content	
  Development	
  	
  
        We	
  write,	
  edit,	
  consult,	
  mentor	
  	
  ghostwrite	
  any	
  wriSen	
  word	
  for	
  you.	
  
 	
  

 •  Your	
  Outsourced	
  Comms	
  Department	
  
        Exper'se	
  on	
  tap	
  –	
  without	
  the	
  staffing	
  cost.	
  
        	
  	
  
 •  OneStop	
  Crea've	
  Agency	
  Services	
  
        We	
  project	
  manage	
  the	
  experts	
  –	
  so	
  you	
  can	
  concentrate	
  on	
  doing	
  your	
  core	
  business.	
  	
  
        	
  
        	
  

 If	
  you	
  can	
  read	
  it	
  –	
  we	
  can	
  write	
  it!	
  
We	
  Go	
  Beyond	
  Copywri'ng	
  

	
   If	
  you	
  can	
  read	
  it	
  –	
  we	
  can	
  write	
  it!	
  
 	
  
                  •    Wri'ng	
  /	
  Ghostwriting	
  
                  •    Edi'ng	
  
                  •    Consul'ng	
  
                  •    Book	
  Mentoring	
  
                  •    Teaching	
  	
  Workshops	
  	
  
                  •    Crea've	
  Project	
  Management	
  	
  
                       	
  
CavaCom’s	
  Agency	
  Model	
  

	
  
       Benefits	
  of	
  
         	
  	
  	
  	
  	
  	
  	
  a	
  Team	
  vs.	
  Soloist	
  Writer:	
  
       	
  
                     •  A	
  large	
  Pool	
  of	
  Exper'se	
  
                     •  No	
  Down'me	
  (no	
  key-­‐person	
  risk)	
  
                     •  Available	
  when	
  YOU	
  need	
  us	
  
                     •  Consistency	
  /	
  Partnership	
  
                     •  Cost-­‐effec've	
  (knowledge	
  retained)	
  
What	
  is	
  “Ghost”	
  Wri'ng?	
  
      	
  
                         ghostwriter (noun)	


             A person whose job it is to	

                 	

write   material for 	

                 	

     	

someone   else who is the named author
Choose	
  Your	
  Words	
  Wisely	
  
	
  
              For	
  a	
  company	
  its	
  brand	
  	
  
       is	
  like	
  a	
  reputa'on	
  for	
  a	
  person	
  
                               	
  
          Hard	
  To	
  Build	
  	
  Easy	
  To	
  Lose	
  
                                  	
  
Your	
  Brand	
  -­‐	
  A	
  Consistent	
  Voice	
  

	
  Tenders	
  /	
  RFPs	
          Your	
  Business	
  Book	
         Websites	
  
 Financial	
  Reports	
             Brochures	
                        Blogs	
  
 Case	
  Studies	
                  Company	
  Profile	
                Social	
  Media	
  
 Press	
  Releases	
                Magazine	
  Ar'cles	
              E-­‐Books	
  
 Internal	
  Communica'ons	
        White	
  Papers	
                  SEO	
  Wri'ng	
  
 Workshops	
  /	
  Conference	
     Vision/Mission	
  Statements	
     Brand	
  /	
  Style	
  Guides	
  
 Manuals	
                          PowerPoint	
  Presenta'ons	
       Product	
  Launches	
  



  If	
  you	
  can	
  READ	
  it,	
  	
  
          	
     	
     	
  CavaCom	
  can	
  WRITE	
  it.	
  
Visibility	
  +	
  Credibility	
  =	
  Profitability?	
  


         V	
  +	
  C	
  =	
  P	
  
There	
  i???	
  
               s	
  
                     	
  	
  	
  
 	
   	
  	
  more	
  to	
  it!	
  
                               	
  
Go	
  Beyond	
  V	
  +	
  C	
  =	
  P	
  
	
  

                   V	
  +	
  C	
  =	
  P	
  
       V+C+P	
  =	
  Success	
  
	
  
	
  
V+C+P	
  =	
  Success	
  
	
  

	
  
Visibility	
  –	
  Find	
  the	
  Perfect	
  Client	
  
	
  
       	

	
  
Visibility	
  –	
  Have	
  a	
  Clear	
  Message	
  
	
        Have a 	

	
                       
           clear, 	

	
                    	

          distinct
              	

                      	

        consistent
          message
Visibility	
  –	
  In	
  the	
  Right	
  Channels	
  
                  	
  

                  	
  

                  	
  
      The 	

“Zero Moment	

  Of Truth”
Credibility	
  –	
  Deliver	
  on	
  Your	
  Promises	
  
	
  

	
  
Credibility	
  –	
  Ideal	
  Distribu'on	
  
	
  
              Build Distribution 
	
         - So Others Tell Others
Credibility	
  –	
  Tell	
  the	
  World!	
  
	
  
“My business partner and I are extremely
happy with the results provided by Daniela
and her team at Cavalletti
Communications. 
	
  
	

They provided us with great copy that since
netted our business clear results. 
	

Rob Russell, 	

Director
Profitability	
  -­‐	
  Build	
  RelaEonships	
  
	
  
                                       
	
  
Profitability	
  –	
  Measure	
  KPIs	
  
	
  
       Measure Marketing  Sales KPIs
	
  
Profitability	
  –	
  Refine	
  What	
  Works	
  
	
  
                                
	
  
MROI	
  +	
  CavaCom	
  =	
  Success	
  

                Visibility	
  
               +Credibility	
  
              +Profitability	
  	
  
	
  	
  	
  	
  =	
  Success that lasts 	

                                   	
  

	
  
Why	
  Work	
  with	
  MROI	
  	
  CavaCom?	
  
	
  
       •  Marke'ng	
  Planning	
  and	
  Execu'on	
  
       •  Cost	
  Effec've	
  Synergy	
  
       •  Experts	
  on	
  Tap	
  
       •  Proven,	
  Fast	
  	
  Las'ng	
  Results	
  
Ideal	
  Referrals	
  for	
  V+C+P=S	
  
	
  
       •    Legal	

	
     •    Bookkeeping  Accounting	

       •    Financial Planning  related	

       •    Engineering	

       •    IT  Technical Services
Thank	
  You	
  for	
  Listening	
  
	
  

	
                     	

	
  


             Marke'ng	
  	
  
        Communica'ons	
  Team	
  

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Make your Marketing Strategy and Content Work. Hard.

  • 1.   Marke'ng  &     Communica'ons  Team  
  • 2.   Marke'ng  Team     Kym  Heffernan  
  • 4. MROI’s  Philosophy   •  Large  Business  Processes  and  Exper'se   •  Well  implemented  for  Prac'ces  and  Businesses   •  Keys…    +  Strategy  –  Markets,  Products,  Posi'oning,  Brand    +  Implemented  well  with  great  Marke'ng  and  Sales  Systems    +  Provides  Markets,  Distribu'on,  Prospects,  Customers  and  Clients    =  Consistent  Sales  and  Profits    =  BeSer  Valua'on  for  Business  (Valua'on  =  Mul'ple  x  Profit)    Marke'ng  |  Return  On  Investment    
  • 5. What  does  MROI  Provide?    
  • 6. How  MROI  Delivers  its  Services     •  Marke'ng  Consul'ng   Marke'ng  and  Sales  strategies  and  ideas  tailor-­‐made  to  meet  your  needs  with   specific  goals  and  specific  target  markets.       •  Marke'ng  Contrac'ng  or  Outsourced  Marke'ng   The  Marke'ng  |  Return  on  Investment  team  can  provide  the  necessary  staff  and   resources  to  make  your  Marke'ng  Plans  come  to  life.       •  Marke'ng  Agency  Services   Together  with  our  specialist  partners,  Marke'ng  Return  on  Investment  offers  you  a   one-­‐stop  shop  for  all  marke'ng  consul'ng  and  management  services,  allowing  us  to   implement  marke'ng  ac'on  plans,  as  well  as  to  create  them    
  • 7.   Communica'ons  Team     Daniela  Cavalle[  &  12  Writers  
  • 8. Daniela  Relates,  Connects  &  Educates   ü  Int’l  Copywriter  &  Communica'ons  Expert  –  20  years   ü  Experience  –  Marke'ng,  Content  &  Business  Development   ü  Industry  Focus  –  Finance,  Crea've  &  Publishing   ü  Bilingual  (English/German)  –  Understand  Cultural  Nuances   ü  Exper'se  –  Corporate  Career  &  Extensive  Work  with  SME  
  • 9. What  is  that  “Copy”  in  Copywri'ng?     copy (n.) Ø  13th Century: a written account or record Ø  15th Century: a reproduction or transcript Ø  Any specimen of writing “Copy” = Text •  in business marketing •  print online
  • 10. CavaCom’s  Branding  Mantra     You  only  have  1  Chance   to  make  that  crucial   1st  Impression  
  • 11. CavaCom  Makes  Your  Words  Work     •  Business    Marke'ng  Content  Development     We  write,  edit,  consult,  mentor    ghostwrite  any  wriSen  word  for  you.     •  Your  Outsourced  Comms  Department   Exper'se  on  tap  –  without  the  staffing  cost.       •  OneStop  Crea've  Agency  Services   We  project  manage  the  experts  –  so  you  can  concentrate  on  doing  your  core  business.         If  you  can  read  it  –  we  can  write  it!  
  • 12. We  Go  Beyond  Copywri'ng     If  you  can  read  it  –  we  can  write  it!     •  Wri'ng  /  Ghostwriting   •  Edi'ng   •  Consul'ng   •  Book  Mentoring   •  Teaching    Workshops     •  Crea've  Project  Management      
  • 13. CavaCom’s  Agency  Model     Benefits  of                a  Team  vs.  Soloist  Writer:     •  A  large  Pool  of  Exper'se   •  No  Down'me  (no  key-­‐person  risk)   •  Available  when  YOU  need  us   •  Consistency  /  Partnership   •  Cost-­‐effec've  (knowledge  retained)  
  • 14. What  is  “Ghost”  Wri'ng?     ghostwriter (noun) A person whose job it is to write material for someone else who is the named author
  • 15. Choose  Your  Words  Wisely     For  a  company  its  brand     is  like  a  reputa'on  for  a  person     Hard  To  Build    Easy  To  Lose    
  • 16. Your  Brand  -­‐  A  Consistent  Voice    Tenders  /  RFPs   Your  Business  Book   Websites   Financial  Reports   Brochures   Blogs   Case  Studies   Company  Profile   Social  Media   Press  Releases   Magazine  Ar'cles   E-­‐Books   Internal  Communica'ons   White  Papers   SEO  Wri'ng   Workshops  /  Conference   Vision/Mission  Statements   Brand  /  Style  Guides   Manuals   PowerPoint  Presenta'ons   Product  Launches   If  you  can  READ  it,          CavaCom  can  WRITE  it.  
  • 17. Visibility  +  Credibility  =  Profitability?   V  +  C  =  P   There  i???   s              more  to  it!    
  • 18. Go  Beyond  V  +  C  =  P     V  +  C  =  P   V+C+P  =  Success      
  • 20. Visibility  –  Find  the  Perfect  Client      
  • 21. Visibility  –  Have  a  Clear  Message     Have a   clear,   distinct consistent message
  • 22. Visibility  –  In  the  Right  Channels         The “Zero Moment Of Truth”
  • 23. Credibility  –  Deliver  on  Your  Promises      
  • 24. Credibility  –  Ideal  Distribu'on     Build Distribution   - So Others Tell Others
  • 25. Credibility  –  Tell  the  World!     “My business partner and I are extremely happy with the results provided by Daniela and her team at Cavalletti Communications.   They provided us with great copy that since netted our business clear results. Rob Russell, Director
  • 26. Profitability  -­‐  Build  RelaEonships      
  • 27. Profitability  –  Measure  KPIs     Measure Marketing Sales KPIs  
  • 28. Profitability  –  Refine  What  Works      
  • 29. MROI  +  CavaCom  =  Success   Visibility   +Credibility   +Profitability            =  Success that lasts    
  • 30. Why  Work  with  MROI    CavaCom?     •  Marke'ng  Planning  and  Execu'on   •  Cost  Effec've  Synergy   •  Experts  on  Tap   •  Proven,  Fast    Las'ng  Results  
  • 31. Ideal  Referrals  for  V+C+P=S     •  Legal   •  Bookkeeping Accounting •  Financial Planning related •  Engineering •  IT Technical Services
  • 32. Thank  You  for  Listening         Marke'ng     Communica'ons  Team