intro to HRM and one challenge it encounters

1. Human Resource
Management
Chapter 1 – The Challenge of Human
Resource and Management

2. Human Resource Management
The process of managing human talent to
achieve an organization’s objective.

3. Why Study HRM?
• Opportunity to
manage people
• Have a good
understanding

4. How to build human capital in
organizations?
 Continue to develop superior knowledge skills
 Experience within their workforces
 Retain and promote top performers
Human capital – the
knowledge, skills and
capabilities of individuals that
have economic value to an
organization

5. Challenge #1: Responding Strategically to
Changes in the Marketplace
 What is our entry strategy?
 Who should we send first?
 Where should we locate our sales,
production and other personnel?
 How do we manage a crisis?

6. MODIFY THE WAY THEY
OPERATE TO BE SUCCESSFUL
 Six Sigma Quality
– a set of principles and
practices whose core ideas
include understanding
customer needs, doing
things right the first time,
and striving for continuous
improvement.
 Reengineering –
rethink and redesigning of
business process to
achieve improvements in
cost, quality, service and
speed
 Downsizing – the planned
elimination of jobs
 Outsourcing – hiring
someone outside the
company

7. Change Management
- A systematic way
of bringing about
and managing both
organization
changes and
changes on the
individual level
 Envision the future
 Communicate this
vision to employees
 Set clear expectations
for performance
 Develop the capability
to execute by
recognizing people
and relocating assets

8. 2 STRATEGIC CHANGES
REACTIVE CHANGE
- Result when external
forces have already
affected an organization’s
performance
PROACTIVE
CHANGE
- to have advantage of
targeted opportunities
particularly in fast-
changing industries

9. Keep in mind…
 HR’s role is not all about providing advice to
CEO’s and supervisors
 HR managers are also responsible for listening
to and advocating on behalf of employees to
make sure their interests are aligned with those
of the firm and vice versa