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BUSINESS AND IT TRANSFORMATION
WITH
© 2015 Software AG. All rights reserved. For internal use only
September 23, 2016, Lie...
2 |
3 |
4 |
DIGITALIZATION - THE AGE OF UNICORNS
191 “unicorns”
(startups valued at $1 billion or more)
The Digital Clock is ticki...
5 |
A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS
© 2015 Software AG. All rights reserved. For internal use only
Enterprise
Cus...
6 |
A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS
© 2015 Software AG. All rights reserved. For internal use only
Customer
• One...
7 |
A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS
© 2015 Software AG. All rights reserved. For internal use only
Restaurant
TRA...
9 |
Dinner in the DarkCable Car CuisineFloating Tables
Touchscreen DiningPay-What-You-WantCustomized Taste Lab
10 |
DIGITAL BUSINESS PLATFORM
Digital Transformation
Design & planning
• Anticipate business needs and translate
them int...
11 | © 2016 Software AG. All rights reserved. For internal use only
Strategy
Processes
Applications
Re-Use of the ARIS ass...
13 |
BUSINESS MODEL CANVAS
© 2016 Software AG. All rights reserved. For internal use only
AVAILABLE IN ARIS CONNECT
Design...
14 |
THE CUSTOMER JOURNEY BATTLE
© 2015 Software AG. All rights reserved. For internal use only
© 2015 Software AG. All ri...
15 |
CUSTOMER JOURNEY MAP
Customer Journey Steps
Customer Touchpoints & emotions
Touchpoint Ownership
Opportunity or Weakn...
16 |
CUSTOMER-CENTRIC MEETS OPERATIONS-CENTRIC
© 2015 Software AG. All rights reserved. For internal use only
CUSTOMER TOU...
18 |
Enterprise Risk and
Compliance System
Mitigate risk,
ensure compliance
ARIS with Apama
Enterprise
Performance System
...
19 |
ENTERPRISE MANAGEMENT SYSTEMS
COMMUNICATE - COLLABORATE - COLLECT
QUICK ACCESS TO
RELEVANT CONTENT
SELF-SERVICE
CONFI...
20 |
ARIS 9.8 SR6 (OCT 16) - HIGHLIGHTS
© 2016 Software AG. All rights reserved. For internal use only
ARIS RISK & COMPLIA...
21 |
ARIS 9.8 SR6 (OCT 16)
© 2016 Software AG. All rights reserved. For internal use only
ARIS RISK & COMPLIANCE MANAGER
A...
22 |
GET MORE PEOPLE ENGAGED
Viewer
Office Staff
Contributing
Viewers
Office Staff
involved in process
design activities
D...
24 |
ARIS CONNECT 9.8 SR6
© 2016 Software AG. All rights reserved. For internal use only
SAVING SEARCH FILTER FAVORITES
Sa...
25 |
ARIS CONNECT 9.8 SR6
© 2016 Software AG. All rights reserved. For internal use only
MATRIX MODEL IN THE PORTAL
Collap...
26 |
ARIS CONNECT 9.8 SR6
© 2016 Software AG. All rights reserved. For internal use only
COLLABORATION AUDIENCE
When peopl...
27 |
ARIS 9.8 SR6 (OCT 16)
© 2016 Software AG. All rights reserved. For internal use only
ARIS RISK & COMPLIANCE MANAGER
A...
28 |
ARIS ARCHITECT / DESIGNER
© 2016 Software AG. All rights reserved. For internal use only
STANDARD REPORTS ON BPMN AND...
29 |
DECISION MODEL AND NOTATION
• Decision Model and Notation 1.1 released by OMG
• ARIS 9.8 SR6 provides in combination ...
30 |
ARIS 9.8 SR6 (OCT 16)
© 2016 Software AG. All rights reserved. For internal use only
ARIS RISK & COMPLIANCE MANAGER
A...
31 |
ARIS for SAP Solutions supports the complete
SAP project life cycle and all SAP project types
SAP®
Process Design
and...
32 |
ARIS and SAP® SOLUTION MANAGER 7.2 SP3
© 2016 Software AG. All rights reserved. For internal use only
Q3 2016 Q4 2016...
33 | © 2016 Software AG. All rights reserved. For internal use only
Governance, Risk & Compliance ENSURE COMPLIANCE
Build ...
34 |
ARIS Risk &
Compliance
Manager
(Private Cloud)
ARIS ARCM 9.8 SR6 - COMPLETION OF CLOUD OFFERING
© 2016 Software AG. A...
36 |
ANALYSIS - MANY USE CASES
SPORTS TRAFFIC HEALTH & FITNESS
38 |
SAMPLE VIEWS
ENTERPRISE ARCHITECTURE
39 | © 2016 Software AG. All rights reserved. For internal use only
41 |
Value by
CONTEXT (deep
integration within ARIS)
and CONTENT
(predefined Templates)
Dashboards
XLS
ARIS Aware (PRE-REL...
42 | © 2015 Software AG. All rights reserved. For internal use only
YOU’LL NEVER WALK ALONE
ARIS Community is the largest ...
43 |
CO-INNOVATION WITH CUSTOMERS
© 2016 Software AG. All rights reserved. For internal use only
UNDERSTAND THE USER
IMAGI...
44 | © 2015 Software AG. All rights reserved. For internal use only
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ARIS Roadmap: Business and IT transformation with ARIS

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In this presentation, Dr. Helge Hess from Software AG shares some exciting news about ARIS and its evolutions. Focusing on digitalization and its impact on all businesses, he stresses the importance of customer-centric operations as well as how digital business platform will strategically matter in the customer journey battle. What makes the difference today is your product & service experience and how you are delivering it to your customers: do things differently and do things better thanks to ARIS!

Publié dans : Business
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ARIS Roadmap: Business and IT transformation with ARIS

  1. 1. BUSINESS AND IT TRANSFORMATION WITH © 2015 Software AG. All rights reserved. For internal use only September 23, 2016, Liege Dr. Helge Hess
  2. 2. 2 |
  3. 3. 3 |
  4. 4. 4 | DIGITALIZATION - THE AGE OF UNICORNS 191 “unicorns” (startups valued at $1 billion or more) The Digital Clock is ticking for the „dinosaurs“ in many companies • TELECOMMUNICATIONS • TRANSPORTATION SERVICES • HEALTHCARE • LODGING SERVICES • CONSUMER ELECTRONICS • FOOD DELIVERY • ALTERNATIVE ENERGY • MEDIA & ENTERTAINMENT • EDUCATION https://techcrunch.com/unicorn-leaderboard/ Digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business.
  5. 5. 5 | A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS © 2015 Software AG. All rights reserved. For internal use only Enterprise Customer Customer Digital Platforms B2C B2B • ENGINEERING • FINANCE • …
  6. 6. 6 | A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS © 2015 Software AG. All rights reserved. For internal use only Customer • One single contact • Large choice, easy selection • Easy payment • Loyalty program • Proven service quality
  7. 7. 7 | A WEDGE BETWEEN ENTERPRISE AND CUSTOMERS © 2015 Software AG. All rights reserved. For internal use only Restaurant TRANSFORM your company to offer an unique CUSTOMER EXPERIENCE ? Customer • One single contact • Large choice, easy selection • Easy payment • Loyalty program • Proven service quality
  8. 8. 9 | Dinner in the DarkCable Car CuisineFloating Tables Touchscreen DiningPay-What-You-WantCustomized Taste Lab
  9. 9. 10 | DIGITAL BUSINESS PLATFORM Digital Transformation Design & planning • Anticipate business needs and translate them into a digital roadmap. Transform your enterprise into a digital business. Build an outstanding Customer journey • A customer-centric business looks at what customers want and how they want to interact. Align your processes and build sustained customer loyalty. Digital Enterprises set on Enterprise Management System • Digital transformation requires increased quality, better risk management as well as agile and efficient processes —align your organization with a responsive enterprise management system now! © 2016 Software AG. All rights reserved. DIGITAL PRODUCTS AND SERVICES IT PORTFOLIO
  10. 10. 11 | © 2016 Software AG. All rights reserved. For internal use only Strategy Processes Applications Re-Use of the ARIS assets as business blueprint Process round trip between ARIS and execution Monitoring results (KPIs and as-is processes) Simulation of the measured as-is processes STRATEGY / BUSINESS MODEL CUSTOMER JOURNEYS PROCESS LANDSCAPE SERVICES, DATA VISUAL ANALYTICS SIMULATION PROCESS EXECUTION AGILE DEVELOPMENT PROCESS MINING MONITORING DOING THINGS DIFFERENTLY and DOING THINGS BETTER MANAGE AND GOVERN THE CHANGE
  11. 11. 13 | BUSINESS MODEL CANVAS © 2016 Software AG. All rights reserved. For internal use only AVAILABLE IN ARIS CONNECT Design & analyze business models Documentation beyond brown paper sessions Cloud: yes (all)
  12. 12. 14 | THE CUSTOMER JOURNEY BATTLE © 2015 Software AG. All rights reserved. For internal use only © 2015 Software AG. All rights reserved. For internal use only Customer Experience is the cumulative effect of multiple customer interactions with an organization over time. (Neil Ward Dutton)
  13. 13. 15 | CUSTOMER JOURNEY MAP Customer Journey Steps Customer Touchpoints & emotions Touchpoint Ownership Opportunity or Weakness Touchpoint input and output Touchpoint measures Touchpoint initiative Touchpoint channel
  14. 14. 16 | CUSTOMER-CENTRIC MEETS OPERATIONS-CENTRIC © 2015 Software AG. All rights reserved. For internal use only CUSTOMER TOUCH POINT MATCHES BOTH PERSPECTIVES Business perspective Customer perspective 2 perspectives, 2 levels • Value added chain diagram + Customer journey landscape • EPC + Customer journey map describe the details according their particular point of view • The customer touchpoint set both perspectives into relation
  15. 15. 18 | Enterprise Risk and Compliance System Mitigate risk, ensure compliance ARIS with Apama Enterprise Performance System Analyze and optimize business performance ARIS with PPM Business IT Transformation System Drive major changes and transformations ARIS with Alfabet Quality Management System Drive quality and standardize way of working ARIS ENTERPRISE MANAGEMENT SYSTEMS
  16. 16. 19 | ENTERPRISE MANAGEMENT SYSTEMS COMMUNICATE - COLLABORATE - COLLECT QUICK ACCESS TO RELEVANT CONTENT SELF-SERVICE CONFIGURATION REFER AND SHARE DOCUMENTS EASY-TO-CONSUME INFORMATION COLLABORATE & CONTRIBUTE CONTINUOUS CHANGE MANAGEMENT USAGE AND SYSTEM ADOPTION INFORMATION Be able to change your processes fast, and implement them across the organization. Speed change and improvement cycles while ensuring that processes and policies actually benefitting your people.
  17. 17. 20 | ARIS 9.8 SR6 (OCT 16) - HIGHLIGHTS © 2016 Software AG. All rights reserved. For internal use only ARIS RISK & COMPLIANCE MANAGER ARIS CONNECT / CLOUD ARIS ARCHITECT / DESIGNER ARIS PROCESS GOVERNANCE ARIS METHOD ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER ARIS MOBILE / API ACCESS ARIS / ALFABET INTEROPERABILITY Business IT transformation platform  Stronger in terms of end-user process consumption & collaboration  Simplified in modeling  Improved integration into the DBP (Model-to-execute; ARIS-Alfabet integration)  SAP ® Solution Manager 7.2 SP3 support  Extended method coverage (DMN prototype, CxM, Business Model Canvas)  New product „ARIS Aware“ (Early Customer Release in Q4) Governance, Risk & Compliance  Goes cloud (Private cloud offering)  Integrates closer with ARIS BPA and improves user handling NEW: ARIS Aware (Pre-Release)
  18. 18. 21 | ARIS 9.8 SR6 (OCT 16) © 2016 Software AG. All rights reserved. For internal use only ARIS RISK & COMPLIANCE MANAGER ARIS CONNECT / CLOUD ARIS ARCHITECT / DESIGNER ARIS PROCESS GOVERNANCE ARIS METHOD ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER ARIS MOBILE / API ACCESS ARIS / ALFABET INTEROPERABILITY Matrix model in the portal Meta information on methods & objects Saving search filter favorites Search filtering for models, collaboration Search extension of ARIS documents storage Collaboration & Governance Collaboration permissions for ARIS Items Collaboration audience: public, private, .. Document Storage Control access to documents in ADS Version mgmt of Sharepoint documents Analysis & Reporting Optimized report handling Administration & Technical Enhancements Manage license distribution and flexible access Fine grained configuration of UMC audit Logs Tenant management enhancements Modeling Enhancements on table-based Modeling Publishing & Search Default new table sort by process flow Show occurrences in the portal
  19. 19. 22 | GET MORE PEOPLE ENGAGED Viewer Office Staff Contributing Viewers Office Staff involved in process design activities Designer Trained modelers taking care of models & structures Architects CoE members setting standards & frameworks Automated layouting CONTRIBUTION TABLE-BASED MODELING Simplify and speed up process designing and data maintenance Design models and reduce amount of clicks by using automatic layouts Design simultaneously table-based and method-conform models 9.8 SR6: Improved keyboard navigation (move objects / create new objects)
  20. 20. 24 | ARIS CONNECT 9.8 SR6 © 2016 Software AG. All rights reserved. For internal use only SAVING SEARCH FILTER FAVORITES Save your own search queries as favorites Quick access to favorite library Examples: • Processes I am responsible for • All sales processes • Application systems that are relevant for me (occur in processes with my role) Cloud: yes (all) Use the advanced filters to run tailored search queries and instantly find your information Save your filter settings to iteratively search important coherencies Filter information even across collaboration items or within stored documents
  21. 21. 25 | ARIS CONNECT 9.8 SR6 © 2016 Software AG. All rights reserved. For internal use only MATRIX MODEL IN THE PORTAL Collapse/ uncollapse Same layout like in Designer Fixed header when scrolling Tooltip on relations Cloud: yes (private) SHOW OCCURRENCES IN THE PORTAL Quick navigation to the content where the same object is used Navigate Review where the object occurs in other models Jump to the target with having the target selected Quick-jump from occ to occ within a model Cloud: yes (all)
  22. 22. 26 | ARIS CONNECT 9.8 SR6 © 2016 Software AG. All rights reserved. For internal use only COLLABORATION AUDIENCE When people communicate and collaborate, they typically target a special audience A collaboration comment for ‘public’ is visible to everyone who can read the collaboration Collaboration comments for dedicated groups visible to group members only A collaboration comment for ‘private’ is visible to the user who posts it only • Personal notes • … • Review comments • Requirements collection • Confidential comments • … • Central announcements (e.g. from owners) • Public collaboration • … Cloud: yes (all)
  23. 23. 27 | ARIS 9.8 SR6 (OCT 16) © 2016 Software AG. All rights reserved. For internal use only ARIS RISK & COMPLIANCE MANAGER ARIS CONNECT / CLOUD ARIS ARCHITECT / DESIGNER ARIS PROCESS GOVERNANCE ARIS METHOD ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER ARIS MOBILE / API ACCESS ARIS / ALFABET INTEROPERABILITY Standard reports running on BPMN and E-BPMN Restrict access to ARIS reports and macros System user of database can backup and reorganize Model-to-execute Support REST for service request use case Input / Output elements in FADs Extensions for Customer Journey Sequence Factsheet available in Connect Decision Model and Notation (Preview) Table representation of history Visualize APG execution state Deactivation of user notifications Import/export of APG configuration Misc.
  24. 24. 28 | ARIS ARCHITECT / DESIGNER © 2016 Software AG. All rights reserved. For internal use only STANDARD REPORTS ON BPMN AND E-BPMN Thefollowingstandardreportsnowrunon BPMNandE-BPMN • Semantic Check - Rules for a BPMN model (BPMN 2.0) • Run consistency check • Output functions with organizational elements, data elements, or application systems • Output organizational elements, data elements, and application systems via functions • Analyze application systems • Analyze media breaks • Analyze organizational change • Create process manual • Export RASCI chart • Generate job description • Output objects in the sequence of modeling (model graph) • RA(S)CI - Organizational participations in processes • Adapt model layout to new symbol sizes Report category Standard Report category Analysis Report category Processes Report category SAP Client script Administration Semantic check (rule types) RESTRICT ACCESS TO REPORTS AND MACROS Decide which user groups shall have which kind of access to any ARIS report or macro Set up access rights for any ARIS report or macro to limit the user’s options, only offer those reports necessary to solve his or her tasks.
  25. 25. 29 | DECISION MODEL AND NOTATION • Decision Model and Notation 1.1 released by OMG • ARIS 9.8 SR6 provides in combination with a specific test license key 2 new model types PREVIEW AVAILABLE IN ARIS 9.8 SR6 The implementation in 9.8 SR6 is still a preview. Software AG does not guarantee any the data migration to a later release. Decison requirements Diagram Decision table
  26. 26. 30 | ARIS 9.8 SR6 (OCT 16) © 2016 Software AG. All rights reserved. For internal use only ARIS RISK & COMPLIANCE MANAGER ARIS CONNECT / CLOUD ARIS ARCHITECT / DESIGNER ARIS PROCESS GOVERNANCE ARIS METHOD ARIS for SAP SOLUTIONS / ARIS TEST DESIGNER ARIS MOBILE / API ACCESS ARIS / ALFABET INTEROPERABILITY ARIS for SAP® Solution Manager 7.2 SP3 ARIS Test Designer available for ARIS Designer Ready for ARIS Enterprise Cloud Simplify license requirements Map objects in ARIS Connect Designer Import many assets at once Distinguish responsibility types
  27. 27. 31 | ARIS for SAP Solutions supports the complete SAP project life cycle and all SAP project types SAP® Process Design and Blueprinting Training and Go-Live of SAP® Solutions Testing of SAP® Solutions Rollout and Run SAP® Solutions API Interface to SAP® Solution Manager 7.2 Script-based Migration from SM71 to SM72 USE CASES OF ARIS IN SAP® SOLUTIONS Integration with SAP SOLUTION MANAGER 7.2 WITH API • Folder • Scenario • Process • Process Steps • Transactions • End-user roles • (Upload) Documents • Customer attributes Value chain diagrams, Even-driven process chain, BPMN 2.0 • Branches • Master data • Organiza- tional units • SAP system landscape Bi-directional Uni-directional
  28. 28. 32 | ARIS and SAP® SOLUTION MANAGER 7.2 SP3 © 2016 Software AG. All rights reserved. For internal use only Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q4 2017Q3 2017 Interfaceto SAPSolution Manager7.2 SAP Solution Manager 7.2 API 1.0 August 15, 2016: 7.2 SP3 released by SAP Additional features planned for 2017 Oct 16: ARIS for SAP Solutions with SAP SolMan 7.2 support (ARIS 9.8SR5 - based) ~ Dec 16: Extended version with Test Designer and Diagram transfer (included in ARIS 9.8SR7)
  29. 29. 33 | © 2016 Software AG. All rights reserved. For internal use only Governance, Risk & Compliance ENSURE COMPLIANCE Build and maintain an efficient internal control system that covers all laws and regulations and provides an up-to-date status overview. CONTROL AND MITIGATE RISKS Take immediate measures to mitigate risks and implement the right controls. PLAN AND EXECUTE AUDITS Support audit management activities, from planning, execution to reporting to save time and costs.
  30. 30. 34 | ARIS Risk & Compliance Manager (Private Cloud) ARIS ARCM 9.8 SR6 - COMPLETION OF CLOUD OFFERING © 2016 Software AG. All rights reserved. For internal use only
  31. 31. 36 | ANALYSIS - MANY USE CASES SPORTS TRAFFIC HEALTH & FITNESS
  32. 32. 38 | SAMPLE VIEWS ENTERPRISE ARCHITECTURE
  33. 33. 39 | © 2016 Software AG. All rights reserved. For internal use only
  34. 34. 41 | Value by CONTEXT (deep integration within ARIS) and CONTENT (predefined Templates) Dashboards XLS ARIS Aware (PRE-RELEASE) VISUAL ANALYTICS IN AN ENTERPRISE CONTEXT Dynamic ChartsFeeds ARIS Repository APG PPM GRC External sources Queries - Spreadsheets Reports ONLINE OFFLINE Documents (Pdf, Doc, Ppt) - Magazines - Infographics
  35. 35. 42 | © 2015 Software AG. All rights reserved. For internal use only YOU’LL NEVER WALK ALONE ARIS Community is the largest Business Process Management (BPM) community worldwide with 400,000 members that enables collaboration, engagement and sharing for its membership.
  36. 36. 43 | CO-INNOVATION WITH CUSTOMERS © 2016 Software AG. All rights reserved. For internal use only UNDERSTAND THE USER IMAGINE THE GREAT THINGS WE CAN DO TOGETHER
  37. 37. 44 | © 2015 Software AG. All rights reserved. For internal use only

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