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How Many Agencies Do You Need?
How Do You Get There?
TrinityP3 Webinar Series
Presented by Nathan Hodges
7th October 2015
marketing management consultants
2
Outline
• The ever-expanding roster
• What this expansion means for marketers and agencies
• What to do about it – for marketers and for agencies
marketing management consultants
3
Driving the ever-expanding roster
marketing management consultants
4
Driving the ever-expanding roster
Fragmentation of channels
Broader role of technology
Increase in data
Changed consumer expectations
marketing management consultants
5
Driving the ever-expanding roster
Fragmentation of channels
Broader role of technology
Increase in data
Changed consumer expectations
Greater marketing
complexity…
…requiring more specialism
…demanding more of the
marketing generalist
marketing management consultants
6
Driving the ever-expanding roster
Fragmentation of channels
Broader role of technology
Increase in data
Changed consumer expectations
Greater marketing
complexity…
…requiring more specialism
…demanding more of the
marketing generalist
Marketer Responses
Fix it fast
Do it cheaper
Centralised vs decentralised
marketing management consultants
7
Driving the ever-expanding roster
Fragmentation of channels
Broader role of technology
Increase in data
Changed consumer expectations
Greater marketing
complexity…
…requiring more specialism
…demanding more of the
marketing generalist
Agency Responses
Revenue protection (‘we can
do that for you’)
Revenue expansion (‘let us
show you what we can do’)
Marketer Responses
Fix it fast
Do it cheaper
Centralised vs decentralised
marketing management consultants
8
Why the expanding roster is a problem
The Spiral
of Roster
Destruction
marketing management consultants
9
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
The Spiral
of Roster
Destruction
marketing management consultants
10
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
No one agency has a
significant share of
activity, budget,
knowledge or data
The Spiral
of Roster
Destruction
marketing management consultants
11
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
Agency turf wars
Insecurity
Recommendations
linked to discipline
No one agency has a
significant share of
activity, budget,
knowledge or data
The Spiral
of Roster
Destruction
marketing management consultants
12
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
Agency turf wars
Insecurity
Recommendations
linked to discipline
No one agency has a
significant share of
activity, budget,
knowledge or data
Loss of strategic
focus
Loss of management
focus
Opportunity cost
The Spiral
of Roster
Destruction
marketing management consultants
13
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
Agency turf wars
Insecurity
Recommendations
linked to discipline
No one agency has a
significant share of
activity, budget,
knowledge or data
Loss of strategic
focus
Loss of management
focus
Opportunity cost
Increased marketing
head hours
Loss of cost control
The Spiral
of Roster
Destruction
marketing management consultants
14
Why the expanding roster is a problem
Expansion, but with…
…no roster model
…no strategy
…no financial model
Agency turf wars
Insecurity
Recommendations
linked to discipline
No one agency has a
significant share of
activity, budget,
knowledge or data
Loss of strategic
focus
Loss of management
focus
Opportunity cost
Increased marketing
head hours
Loss of cost control
Results pressure
Cost pressure
The Spiral
of Roster
Destruction
marketing management consultants
15
What to do about it – for marketers
Define and articulate the
current and likely future
marketing requirements
marketing management consultants
16
What to do about it – for marketers
Build structure around
channel, segment or
product/business unit
Define and articulate the
current and likely future
marketing requirements
marketing management consultants
17
What to do about it – for marketers
Build structure around
channel, segment or
product/business unit
Define and articulate the
current and likely future
marketing requirements
Develop roster model
Develop remuneration model
marketing management consultants
18
What to do about it – for marketers
Match marketing
requirements to agency
roles and skill sets,
enterprise-wide where
possible
Build structure around
channel, segment or
product/business unit
Define and articulate the
current and likely future
marketing requirements
Develop roster model
Develop remuneration model
marketing management consultants
19
What to do about it – for marketers
Negotiate and implement
Maintain, monitor & govern
Match marketing
requirements to agency
roles and skill sets,
enterprise-wide where
possible
Build structure around
channel, segment or
product/business unit
Define and articulate the
current and likely future
marketing requirements
Develop roster model
Develop remuneration model
marketing management consultants
20
What to do about it – for agencies
marketing management consultants
21
What to do about it – for agencies
Play nicely with others
Don’t engage in turf wars
marketing management consultants
22
What to do about it – for agencies
Play nicely with others
Don’t engage in turf wars
Be brilliant at what you do
marketing management consultants
23
What to do about it – for agencies
Play nicely with others
Don’t engage in turf wars
Be straight and honest about
the expertise in your agency
Be brilliant at what you do
marketing management consultants
24
What to do about it – for agencies
Play nicely with others
Don’t engage in turf wars
Be straight and honest about
the expertise in your agency
Be brilliant at what you do
Ask your client for clear
guidance on roles,
responsibilities and
expectations
marketing management consultants
25
marketing management consultants
26
marketing management consultants
27
marketing management consultants
28
marketing management consultants
29
Questions?
marketing management consultants
30
TrinityP3 Webinar Series
October 21: Aligning your digital marketing to marketing
November 11: The challenges for Marketers in a carbon
constrained future
November 25: Super charge your agency with incentive
based remuneration
http://www.trinityp3.com/product-category/webinars/
marketing management consultants
31
For more information contact:
TrinityP3 Pty Ltd
Sydney
+612 9964 9900
Melbourne
+613 9682 6800
Hong Kong
+852 3478 3982
Singapore
+65 6631 2861
people@trinityp3.com
www.trinityp3.com
Trinityp3.com/blog/
@TrinityP3
TrinityP3
TrinityP3.StrategicMarketingConsultants

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TrinityP3 Webinar Series: How many agencies do you need and how to get there

  • 1. marketing management consultants 1 How Many Agencies Do You Need? How Do You Get There? TrinityP3 Webinar Series Presented by Nathan Hodges 7th October 2015
  • 2. marketing management consultants 2 Outline • The ever-expanding roster • What this expansion means for marketers and agencies • What to do about it – for marketers and for agencies
  • 3. marketing management consultants 3 Driving the ever-expanding roster
  • 4. marketing management consultants 4 Driving the ever-expanding roster Fragmentation of channels Broader role of technology Increase in data Changed consumer expectations
  • 5. marketing management consultants 5 Driving the ever-expanding roster Fragmentation of channels Broader role of technology Increase in data Changed consumer expectations Greater marketing complexity… …requiring more specialism …demanding more of the marketing generalist
  • 6. marketing management consultants 6 Driving the ever-expanding roster Fragmentation of channels Broader role of technology Increase in data Changed consumer expectations Greater marketing complexity… …requiring more specialism …demanding more of the marketing generalist Marketer Responses Fix it fast Do it cheaper Centralised vs decentralised
  • 7. marketing management consultants 7 Driving the ever-expanding roster Fragmentation of channels Broader role of technology Increase in data Changed consumer expectations Greater marketing complexity… …requiring more specialism …demanding more of the marketing generalist Agency Responses Revenue protection (‘we can do that for you’) Revenue expansion (‘let us show you what we can do’) Marketer Responses Fix it fast Do it cheaper Centralised vs decentralised
  • 8. marketing management consultants 8 Why the expanding roster is a problem The Spiral of Roster Destruction
  • 9. marketing management consultants 9 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model The Spiral of Roster Destruction
  • 10. marketing management consultants 10 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model No one agency has a significant share of activity, budget, knowledge or data The Spiral of Roster Destruction
  • 11. marketing management consultants 11 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model Agency turf wars Insecurity Recommendations linked to discipline No one agency has a significant share of activity, budget, knowledge or data The Spiral of Roster Destruction
  • 12. marketing management consultants 12 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model Agency turf wars Insecurity Recommendations linked to discipline No one agency has a significant share of activity, budget, knowledge or data Loss of strategic focus Loss of management focus Opportunity cost The Spiral of Roster Destruction
  • 13. marketing management consultants 13 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model Agency turf wars Insecurity Recommendations linked to discipline No one agency has a significant share of activity, budget, knowledge or data Loss of strategic focus Loss of management focus Opportunity cost Increased marketing head hours Loss of cost control The Spiral of Roster Destruction
  • 14. marketing management consultants 14 Why the expanding roster is a problem Expansion, but with… …no roster model …no strategy …no financial model Agency turf wars Insecurity Recommendations linked to discipline No one agency has a significant share of activity, budget, knowledge or data Loss of strategic focus Loss of management focus Opportunity cost Increased marketing head hours Loss of cost control Results pressure Cost pressure The Spiral of Roster Destruction
  • 15. marketing management consultants 15 What to do about it – for marketers Define and articulate the current and likely future marketing requirements
  • 16. marketing management consultants 16 What to do about it – for marketers Build structure around channel, segment or product/business unit Define and articulate the current and likely future marketing requirements
  • 17. marketing management consultants 17 What to do about it – for marketers Build structure around channel, segment or product/business unit Define and articulate the current and likely future marketing requirements Develop roster model Develop remuneration model
  • 18. marketing management consultants 18 What to do about it – for marketers Match marketing requirements to agency roles and skill sets, enterprise-wide where possible Build structure around channel, segment or product/business unit Define and articulate the current and likely future marketing requirements Develop roster model Develop remuneration model
  • 19. marketing management consultants 19 What to do about it – for marketers Negotiate and implement Maintain, monitor & govern Match marketing requirements to agency roles and skill sets, enterprise-wide where possible Build structure around channel, segment or product/business unit Define and articulate the current and likely future marketing requirements Develop roster model Develop remuneration model
  • 20. marketing management consultants 20 What to do about it – for agencies
  • 21. marketing management consultants 21 What to do about it – for agencies Play nicely with others Don’t engage in turf wars
  • 22. marketing management consultants 22 What to do about it – for agencies Play nicely with others Don’t engage in turf wars Be brilliant at what you do
  • 23. marketing management consultants 23 What to do about it – for agencies Play nicely with others Don’t engage in turf wars Be straight and honest about the expertise in your agency Be brilliant at what you do
  • 24. marketing management consultants 24 What to do about it – for agencies Play nicely with others Don’t engage in turf wars Be straight and honest about the expertise in your agency Be brilliant at what you do Ask your client for clear guidance on roles, responsibilities and expectations
  • 30. marketing management consultants 30 TrinityP3 Webinar Series October 21: Aligning your digital marketing to marketing November 11: The challenges for Marketers in a carbon constrained future November 25: Super charge your agency with incentive based remuneration http://www.trinityp3.com/product-category/webinars/
  • 31. marketing management consultants 31 For more information contact: TrinityP3 Pty Ltd Sydney +612 9964 9900 Melbourne +613 9682 6800 Hong Kong +852 3478 3982 Singapore +65 6631 2861 people@trinityp3.com www.trinityp3.com Trinityp3.com/blog/ @TrinityP3 TrinityP3 TrinityP3.StrategicMarketingConsultants