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9 conversations MURAL webinar

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Our lives and work and built, literally, one conversation at a time. And our lives, organizations and communities are defined by the conversations they can and can't have. In this webinar I dig into the structure of conversations big and small and define the key levers to change them, the conversational operating system they're built on. We also delve into the 9 conversations that adaptive leaders focus on to stay healthy and effective. It's way too much to fit into an hour, which is why I'm writing a book on it all!

Learn more here: https://publishizer.com/nine-conversations/

Publié dans : Design
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  • DOWNLOAD FULL BOOKS INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... 1.DOWNLOAD FULL PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... 1.DOWNLOAD FULL doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
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9 conversations MURAL webinar

  1. 1. 9 CONVERSATIONS9 CONVERSATIONS A WEBINAR ONA WEBINAR ON DESIGNINGDESIGNING CONVERSATIONS FORCONVERSATIONS FOR CHANGECHANGE +
  2. 2. ABOUT ME!ABOUT ME! +
  3. 3. Physicist  Industrial Designer Industrial Designer  Uxer U  F ilit tUxer  Facilitator Facilitator  Design Thinking Trainer Trainer  Podcaster Podcaster  Soon to be Author + Podcaster  Soon to be Author
  4. 4. +
  5. 5. +
  6. 6. +
  7. 7. Learn more @ bit.ly/9conversationsbook + @ y
  8. 8. WHY DO CONVERSATIONSWHY DO CONVERSATIONS MATTER?MATTER? +
  9. 9. WHICH CONVERSATIONSWHICH CONVERSATIONS MATTER?MATTER? +
  10. 10. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? +
  11. 11. WHY DO CONVERSATIONSWHY DO CONVERSATIONS NEED TO BE DESIGNED?NEED TO BE DESIGNED? +
  12. 12. I h th t ll dI hope that all sounds awesome…awesome… anyplace else you’d rather be? +
  13. 13. SSo.. WHY DO CONVERSATIONS MATTER?MATTER? +
  14. 14. O li b iltOur lives are built one conversation at a time!conversation at a time! +
  15. 15. O li d fi d b thOur lives are defined by the conversations we can andconversations we can and can’t have. +
  16. 16. TEACHING INNOVATIONTEACHING INNOVATION WITHOUT CHANGING THEWITHOUT CHANGING THE RULES OF INNOVATION LEADS TO … FRUSTRATION. +
  17. 17. C ti bConversations can be: Awesome, Productive, Sloppy, Chaotic, Contentious, Warm, Cold Confusing ForwardCold, Confusing, Forward- moving, Stuck or…g, C ti Cl d Fl id!Creative, Clear and Fluid! +
  18. 18. WHAT CONVERSATIONS NEEDWHAT CONVERSATIONS NEED TO BE DESIGNED?TO BE DESIGNED? Off sites Stand ups Check ins One on ones Family meetings Coaching callsCoaching calls All hands Brainstorms WorkshopsWorkshops Retreats Culture +
  19. 19. WHAT CONVERSATIONS AM IWHAT CONVERSATIONS AM I ALLOWED TO DESIGN?ALLOWED TO DESIGN? WHICH AM I NOT ALLOWED TO TOUCH?TO TOUCH? +
  20. 20. Conversation design sounds a bit t ti i ’t it j tbit pretentious… isn’t it just “facilitation”?facilitation ? +
  21. 21. I SEE CONVERSATIONSI SEE CONVERSATIONS… +
  22. 22. OVERDESIGNINGOVERDESIGNING…. +
  23. 23. +
  24. 24. SHIFT THE INTERFACESHIFT THE INTERFACE + Photo by Daria Nepriakhina on Unspla
  25. 25. SHIFT THE INTERFACESHIFT THE INTERFACE TO SHIFT THE CONVERSATIONTO SHIFT THE CONVERSATION + Photo by Margarida CSilva on Unsplas
  26. 26. DURABILITY OPENNESSDURABILITY AND OPENNESS ANDAND FLEXIBLITY AND ENERGY + Photo by Margarida CSilva on Unsplas
  27. 27. INTERFACE AND SPACE MATTERINTERFACE AND SPACE MATTER +
  28. 28. THREE TABLES TWO SPACESTHREE TABLES TWO SPACES +
  29. 29. SAGE ON THE STAGE!?SAGE ON THE STAGE!? +
  30. 30. WHAT CHANGED?WHAT CHANGED? WHICH SPACE IS “RIGHT”?WHICH SPACE IS RIGHT ? +
  31. 31. WHAT ARE THE LEVERS OF DESIGN AVAILABLE TO US? (more on that later)( ) +
  32. 32. IS THERE AN OPERATINGIS THERE AN OPERATING SYSTEM FORSYSTEM FOR CONVERSATIONS? +
  33. 33. O O O )OBVIOUSLY I THINK SO! ;-) +
  34. 34. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER  THE STRUCTURE OF CONVERSATIONS THE STRUCTURE OF CONVERSATIONS  9 CONVERSATIONS 9 CONVERSATIONS  DEMO ON MURAL DEMO ON MURAL  THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS  CONVERSATION OS CANVAS +
  35. 35. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? +
  36. 36. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? AN INVITATION +
  37. 37. INVITATION INTERFACEINVITATION + INTERFACE AN INVITATION THROUGH AN INTERFACE +
  38. 38. BUILDING A THREADBUILDING A THREAD… AN INVITATION THROUGH AN INTERFACE STARTS A THREAD…STARTS A THREAD +
  39. 39. TAKING TURNSTAKING TURNS… TAKING TURNS… +
  40. 40. FINDING A CADENCEFINDING A CADENCE +
  41. 41. ONE ON ONEONE ON ONE +
  42. 42. SHARING INTERNAL THOUGHTSSHARING INTERNAL THOUGHTS +
  43. 43. BUILDING AGREEMENTSBUILDING AGREEMENTS +
  44. 44. DESIGNER TO CUSTOMERDESIGNER TO CUSTOMER +
  45. 45. LEADER TO TEAMLEADER TO TEAM +
  46. 46. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS  9 CONVERSATIONS 9 CONVERSATIONS  DEMO ON MURAL DEMO ON MURAL  THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS  CONVERSATION OS CANVAS +
  47. 47. WHY 9 CONVERSATIONS?!WHY 9 CONVERSATIONS?! +
  48. 48. BIG AND SMALLBIG AND SMALL +
  49. 49. INTERNAL AND EXTERNALINTERNAL AND EXTERNAL +
  50. 50. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  51. 51. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  52. 52. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  53. 53. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  54. 54. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  55. 55. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  56. 56. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
  57. 57. WHAT’S MISSING IN MY MAP?WHAT’S MISSING IN MY MAP? +
  58. 58. WHAT’S MISSING IN MY MAP?WHAT’S MISSING IN MY MAP? +
  59. 59. 4 CONNECTING CONVERSATIONS4 CONNECTING CONVERSATIONS +
  60. 60. FACILITATIONFACILITATION +
  61. 61. PRODUCT DESIGNPRODUCT DESIGN +
  62. 62. COACHINGCOACHING +
  63. 63. REFLECTIONREFLECTION +
  64. 64. MY FOCUSMY FOCUS… +
  65. 65. MY BLIND SPOTSMY BLIND SPOTS… +
  66. 66. WHAT HOLDS THE WHOLE? +
  67. 67. WHAT HOLDS THE WHOLE? +
  68. 68. WHAT HOLDS THE WHOLE? +
  69. 69. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS9 CONVERSATIONS  DEMO ON MURAL DEMO ON MURAL  THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS  CONVERSATION OS CANVAS +
  70. 70. WHAT’S ON YOUR RADAR?WHAT’S ON YOUR RADAR? +
  71. 71. +
  72. 72. LET’S SWITCH INTERFACES!LET’S SWITCH INTERFACES! +
  73. 73. LET’S TAKE SOME QUESTIONS?LET’S TAKE SOME QUESTIONS? +
  74. 74. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS9 CONVERSATIONS DEMO ON MURALDEMO ON MURAL  THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS  CONVERSATION OS CANVAS +
  75. 75. CINTERFACES MATTER +
  76. 76. +
  77. 77. NARROW PIPES AND FAT PIPESNARROW PIPES AND FAT PIPES +
  78. 78. Key and Peele Text Message Confusion htt // t b / t h? l XS7 + https://www.youtube.com/watch?v=naleynXS7yo
  79. 79. OLET’S TALK ABOUT THREADS… +
  80. 80. NARRATIVE!NARRATIVE! +
  81. 81. http://theconversationfactory.com/think-alone-think-together/ +
  82. 82. +
  83. 83. +
  84. 84. +
  85. 85. A MESSY CREATIVE PROCESSA MESSY CREATIVE PROCESS… +
  86. 86. WITH “PHASES” TO GUIDE USWITH “PHASES” TO GUIDE US +
  87. 87. “THE” CREATIVE PROCESS“THE” CREATIVE PROCESS… +
  88. 88. DO NOT QUENCH YOUR INSPIRATIONDO NOT QUENCH YOUR INSPIRATION AND YOUR IMAGINATION; DO NOT BECOME THE SLAVE OF YOUR MODEL. Vincent Van Goghg +
  89. 89. THE CREATIVE PROCESSTHE CREATIVE PROCESS: With thanks to Dave Grey/Gamestorming +
  90. 90. O f CTHE 3 MODES of CREATIVE CONVERSATIONSCONVERSATIONS +
  91. 91. C O OUSE THE SPACE TO SUPPORT THE NARRATIVE THREADTHE NARRATIVE THREAD +
  92. 92. CREATIVE CONVERSATIONSCREATIVE CONVERSATIONS… Build shared Thread…Powerful Invitation to a shared space Align on clear set of Goals! shared space… EXPLOREOPEN CLOSE +
  93. 93. 3 ACT PLAY3 ACT PLAY +
  94. 94. 3 ACT JOURNEY MAP3 ACT JOURNEY MAP +
  95. 95. SO… +
  96. 96. CONVERSATIONS ARECONVERSATIONS ARE EXPERIENCES THATEXPERIENCES THAT CAN BE DESIGNEDCAN BE DESIGNED LIKE ANY OTHERLIKE ANY OTHER EXPERIENCEEXPERIENCE. +
  97. 97. CONVERSATIONS MATTERCONVERSATIONS MATTER +
  98. 98. AND HAVE STRUCTUREAND HAVE STRUCTURE +
  99. 99. O GTHEY HAVE LEVERS OF DESIGN +
  100. 100. USE NARRATIVE THREADS… +
  101. 101. O f CUSE THE 3 MODES of CREATIVE CONVERSATIONSCONVERSATIONS +
  102. 102. O OFOR ANOTHER TIME…. +
  103. 103. + https://www.youtube.com/watch?v=mh1tyKYECjY
  104. 104. OC O CO OFOCUS ON THE CONVERSATIONS THAT MATTERTHAT MATTER +
  105. 105. THANKS FOR BEING HERE! +
  106. 106. SUPPORT THE BOOK! +
  107. 107. Learn more @ bit.ly/9conversationsbook + @ y
  108. 108. STAY IN TOUCH: DANIEL@TheConversationFactory.com@ y www.TheConversationFactory.com +

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