9. Why use peer initiated recognition?
To foster employee engagement, employee retention, customer retention, and customer satisfaction.
People that see recognition are encouraged about their
ability to contribute and see the results of contribution.
11. Peers send recognition of contribution to an applause board system including;
*Contributors Name(s)
*Contribution
*Result
*Senders Name
12. Peers vote (1-5) on each applause submission.
A calculation is made (sum of votes divided by count of voters for each submission).
13. Supervisors / Managers vote (1-10) on each applause submission.
A calculation is made (sum of votes divided by count of voters for each submission).
15. Contributor(s) with highest calculated score displayed via applause board system;
*Contributors Name(s)
*Contribution
*Result
*Senders Name
*Applause Award*
16. An applause board is configurable;
- Sender and contributor data retention.
- Multiple administrative configurations.
- Plug in company address book.
- Anonymize contributor(s) for voting.
- Plug in gift award systems.
- Configure individual applause boards for departments.
17. For information about peer recognition and applause boards, contact Dave Horgan.
Dave Horgan is a business support specialist in customer service with experience in
process improvement and employee development.
Dave Horgan
Phone: 617-230-3241
Email: davehorganis@gmail.com
Web: davehorgan.com