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Building Blocks for the
Digital Workplace & Employee Experience
Enterprise Digital Workplace Summit London | The British A...
Agenda
• Exponential change and disruption
• The new business landscape
• The Digital Enterprise Wave bursts
• Management ...
Alvin Toffler
volatile, uncertain, complex and ambiguous
“It is not the strongest of the species
that survives, nor the mo...
We live in
exponential times!
Why is everyone talking
Digital Transformation?
The Big Shift
Cloud Social Mobile
The Digital Enterprise Wave
The Digital Enterprise Tsunami
Artificial Intelligence Blockchaintectonic shift / earthquake
Conversational Commerce
will change your business!
Blockchain
will change the world!
“The greatest danger in times of
turbulence is not the turbulence – it is to
act with yesterday’s logic.”
Peter Drucker
What is the Digital Workplace?
• Is it a device? Is it place? No, it’s…..?
• Communication and employee engagement?
• Coll...
What is the Digital Workplace?
• Intersection of people, organization & tools
• Too much focus on technology
• Not enough ...
Esko Kilpi’s ten principles of digital work
1. Informed free choice
2. Active participation
3. Work is carried out within ...
The 8 Building Blocks of digital transformation
Deal with your org’s Culture
eats Strategy for lunch
Key recommendation 1 – get better at story telling!
Key recommendation 2 – listen more to your users!
References
Not for reading – just for reference
https://www.top500.org/lists/2017/11/
https://www.forbes.com/sites/danieln...
David Terrar
Agile Elephant | Cloud Industry Forum
p: +44 (0)1727 866309
m: +44 (0)7715 159423
e: dt@d2c.org.uk
w: www.the...
Redefining the digital workplace
Redefining the digital workplace
Redefining the digital workplace
Redefining the digital workplace
Redefining the digital workplace
Redefining the digital workplace
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Redefining the digital workplace

Setting the scene for the Enterprise Digital Workplace Summit, 6 June 2018, at the British Academy. We live in a time of exponential change and disruption. What we call the Digital Enterprise Wave may become a Tsunami adding Artificial intelligence and blockchain to the other emerging technologies. A management shift, but change is happening across the workplace with the "gig mindset". What is a digital workplace anyway? Finally a reminder of the 8 Strategic Building Blocks for digital transformation, a plea to focus less on technology and more on people, and 2 key recommendations.

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Redefining the digital workplace

  1. 1. Building Blocks for the Digital Workplace & Employee Experience Enterprise Digital Workplace Summit London | The British Academy | 6 June 2018 David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter innovation | digital transformation | value creation | (r)evolution
  2. 2. Agenda • Exponential change and disruption • The new business landscape • The Digital Enterprise Wave bursts • Management shift and the gig mindset • What is a digital workplace anyway? • 8 Strategic Building Blocks • 2 key recommendations
  3. 3. Alvin Toffler volatile, uncertain, complex and ambiguous “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change” Charles Darwin “When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.” George Westerman
  4. 4. We live in exponential times!
  5. 5. Why is everyone talking Digital Transformation?
  6. 6. The Big Shift Cloud Social Mobile
  7. 7. The Digital Enterprise Wave
  8. 8. The Digital Enterprise Tsunami Artificial Intelligence Blockchaintectonic shift / earthquake
  9. 9. Conversational Commerce will change your business!
  10. 10. Blockchain will change the world!
  11. 11. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” Peter Drucker
  12. 12. What is the Digital Workplace? • Is it a device? Is it place? No, it’s…..? • Communication and employee engagement? • Collaboration? • Finding and sharing of information and knowledge? • Business applications? • Agile working?
  13. 13. What is the Digital Workplace? • Intersection of people, organization & tools • Too much focus on technology • Not enough focus on the basics of employee experience • The practical - what works, what doesn’t, what next?
  14. 14. Esko Kilpi’s ten principles of digital work 1. Informed free choice 2. Active participation 3. Work is carried out within a framework of meaningfulness and self-direction 4. Activities are performed in interaction - the focus shifts from tasks and roles to relations 5. One is responsible for one’s own actions 6. A worker is engaging in complex, responsive and open activities with others 7. The network is the main architecture of work 8. Productivity is understood as creative learning and scaling up 9. Knowledge work is investments of human capital 10. Work is interaction between interdependent people https://medium.com/@EskoKilpi/the-ten-principles-of-digital-work-67a2f3462000
  15. 15. The 8 Building Blocks of digital transformation
  16. 16. Deal with your org’s Culture eats Strategy for lunch
  17. 17. Key recommendation 1 – get better at story telling!
  18. 18. Key recommendation 2 – listen more to your users!
  19. 19. References Not for reading – just for reference https://www.top500.org/lists/2017/11/ https://www.forbes.com/sites/danielnewman/2017/09/26/top-10-trends-for-digital-transformation-in-2018/#1c02d914293a https://www.tractica.com/newsroom/press-releases/artificial-intelligence-software-revenue-to-reach-59-8-billion-worldwide-by-2025/ https://www.technologyreview.com/the-download/609484/why-this-new-quantum-computing-startup-has-a-real-shot-at-beating-its/ http://en.wikipedia.org/wiki/Nicholas_Negroponte http://en.wikipedia.org/wiki/Being_Digital http://adjuvi.com/what-is-digital-business-is-it-e-commerce-the-collaborative-economy-or-apis-yes/ http://www.industrytap.com/everything-internet-will-be-14-4-trillion-market-by-2020/3054 http://www.zdnet.com/article/25-billion-connected-devices-by-2020-to-build-the-internet-of-things/ http://www.zdnet.com/article/the-new-cio-mandate/ http://www.themanagementshift.com/ http://www.amazon.co.uk/Leading-Digital-Technology-Business-Transformation-ebook/dp/B00NE6MG0Y/ref=sr_1_1?s=books&ie=UTF 8&qid=1416926793&sr=1-1&keywords=leading+digital http://spartinaconsulting.com/our-services/culture-leadership-values https://www.flickr.com/photos/marine_corps/6032659138 http://www.compendian.com/2014/12/do-you-provide-a-one-size-fits-all-approach http://gapingvoid.com/2011/07/28/permanent-state/ http://themindunleashed.org/2014/10/understanding-flow-eight-steps-enhancing-creativity-productivity.html http://scn.sap.com/people/community.user/blog/2008/12/31/knowledge-management-in-crm http://dschool.stanford.edu/fellowships/2013/10/23/a-design-thinkers-cheat-sheet/ http://www.worldometers.info/world-population/ https://www.learner.org/courses/envsci/unit/text.php?unit=5&secNum=4 https://www.linkedin.com/pulse/6-interesting-graphs-you-would-have-seen-fortune-500-companies-john/ https://www.khanacademy.org/partner-content/pixar/storytelling/we-are-all-storytellers/v/storytelling-introb
  20. 20. David Terrar Agile Elephant | Cloud Industry Forum p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk w: www.theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://theagileelephant.com/blog & http://medium.com/@DT innovation | digital transformation | value creation | (r)evolution

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