These slides are my segment of yesterday’s Broadvison webinar. Against the backdrop of today’s disruptive business landscape it’s becoming clear that an Enterprise Social Network is a key enabler for digital transformation. The 3 things you can’t ignore for 21st Century collaboration are mobile, legacy and group chat. I use slides from Benedict Evans’ Mobile is Easting the World presentation to highlight the scale of the shift to mobile, and the ecosystem and how it dominates the electronics and technology space. Your ESN needs to be mobile first (without leaving behind laptop and desktop users). I use some slides from Dion Hinchcliffe to explain the current IT landscape and highlight that the ESN must link to legacy applications and the business process. Lastly I highlight the growth of group chat apps like Slack and Hipchat. I call on a slide Siegfried Lautenbacher used in his @EntDigiSum Paris session to highlight they aren’t the future of collaboration, and quote Jason Fried when he says "Group chat is like being in an all-day meeting with random participants and no agenda”. Lastly I summarise the key ingredients required of a 21C collaboration platform.

1. The 3 things you can’t ignore for 21C collaboration
- mobile, legacy and team chat
Webinar with BroadVision| 14 June 2016
David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter
innovation | digital transformation | value creation | (r)evolution

2. “The illiterate of the 21st century will
not be those who cannot read and write,
but those who cannot learn, unlearn,
and relearn. ”
Alvin Toffler

3. The Big Shift
Cloud Social Mobile

4. The shift to Digital - what are we calling it today?
• Enterprise 2.0 → Social Business → Digital Transformation
• It’s becoming clear ESN or a social collaboration platform is a
key enabler of Digital Transformation
• …but mobile is eating the World!
Nexus of forces

16. Darwin - evolutionary divergence

19. Dan Bricklin (and Bob Frankston)
1978 - the interactive visible calculator
Creators of spreadsheet (hell)
Excel bridges the gaps in our ERP Systems

20. Open Source options, and many others
Proliferation of Chat Apps

21. Are Chat Apps the future of Collaboration?
Yes?
• Conversations, put to work
• True ubiquity, made for a mobile world
• Painless “office“ integrations
• Seamless process integration
• Simplified entitlement
No?
• Just another vendor lock-in
• For Digitalistas mainly
• Links to legacy apps?
• (Possibly US) Public Cloud only
• Are you feeling lost?
• Fill in your own prejudices here..

22. "Group chat is like
being in an all-day
meeting with
random
participants and
no agenda”
- Jason Fried

24. In summary – 21C collaboration requirements
• Mobile first! (but not just mobile - laptops & desktops too)
• Easy for everyone (including those still stuck in their inbox)
• Must link to legacy systems and business process (properly)
• Not just another silo/inbox
• Help not hinder the workflow (in context)
• Make it easy to find stuff (to get work done)

25. References
Not for reading – just for reference
http://www.theagileelephant.com/what-is-digital-transformation/
http://ben-evans.com/benedictevans/2014/10/28/presentation-mobile-is-eating-the-world
http://www.zdnet.com/article/the-new-cio-mandate/
https://dionhinchcliffe.com/2015/05/21/how-it-and-the-role-of-the-cio-is-changing-in-the-era-of-net
worked-organizations/
https://dionhinchcliffe.com/2015/06/29/how-digital-collaboration-is-fragmenting-and-why-its-a-maj
or-opportunity/
https://www.thingamy.com
http://dssresources.com/history/sshistory.html
http://www.slideshare.net/Hippolyte/are-enterprise-messaging-platforms-la-slack-the-future-collabo
ration-platforms?qid=7b14569e-cbfb-4d93-bdc0-8f565074d0a6&v=&b=&from_search=1
https://m.signalvnoise.com/is-group-chat-making-you-sweat-744659addf7d#.sa5gf6n3l

26. David Terrar
Agile Elephant | techUK | EuroCloud UK
p: +44 (0)1727 866309
m: +44 (0)7715 159423
e: david@theagileelephant.com
w: www.theagileelephant.com
skype: david_terrar
twitter: http://twittter.com/DT @DT
linkedin: http://www.linkedin.com/in/davidterrar
blog: http://theagileelephant.com/blog
& http://medium.com/@DT
innovation | digital transformation | value creation | (r)evolution