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Fanta case study

  1. Mobilising Fanta For the Future David Chow
  2. Talking Points
  3. Talking Points 1. Understanding brand perception and consumer behaviours
  4. Talking Points 1. Understanding brand perception and consumer behaviours 2. Fanta Five: Top five mobile technologies to consider
  5. Talking Points 1. Understanding brand perception and consumer behaviours 2. Fanta Five: Top five mobile technologies to consider 3. Creative Activations: Possible ideas to activate in mobile
  6. 1. Brand perception and consumer behaviours Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  7. 1. Brand perception and consumer behaviours Brand perception Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  8. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  9. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  10. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  11. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Consumer behaviours Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  12. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Consumer behaviours ✴ Generation Z - constantly need to be connected Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  13. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Consumer behaviours ✴ Generation Z - constantly need to be connected ✴ Tastemakers - viewing brands as disposable Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  14. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Consumer behaviours ✴ Generation Z - constantly need to be connected ✴ Tastemakers - viewing brands as disposable ✴ Budget constrained - always on the look out for free stuff Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  15. 1. Brand perception and consumer behaviours Brand perception ✴ Fanta viewed as a teen drink from ages 13 - 20 years ✴ Perception is playful - it’s all about having fun ✴ Mums view it as a healthier alternative to cola Consumer behaviours ✴ Generation Z - constantly need to be connected ✴ Tastemakers - viewing brands as disposable ✴ Budget constrained - always on the look out for free stuff ✴ Love to share things with their ‘tribe’ or peers Source: Coca-Cola, Everything Everywhere, Future Foundation, Kantar, TGI
  16. Looking at existing mobile activations to date
  17. Looking at existing mobile activations to date
  18. Looking at existing mobile activations to date
  19. Looking at existing mobile activations to date Pros ✴ 400k downloads in first six months ✴ Pan European availability ✴ Cool teen appeal Pros Cons Cons ✴ Availability across ✴ Minutes can’t be added Coca Cola range to your phone’s account ✴ Limited to audiences up to 20 years old ✴ Free talk time to any UK ✴ Relies on a 3rd party mobile phone gateway for delivery ✴ Wasn’t available on iOS or Android
  20. Kids will eventually want Megabytes not Minutes Source: Deloitte, Ericsson, Facebook
  21. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day Source: Deloitte, Ericsson, Facebook
  22. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day ✴ Text remains popular - 90% of smartphone users still send at least one text message a day Source: Deloitte, Ericsson, Facebook
  23. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day ✴ Text remains popular - 90% of smartphone users still send at least one text message a day ✴ 350M users are using Facebook on their mobile, nearly half the active subscriber base Source: Deloitte, Ericsson, Facebook
  24. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day ✴ Text remains popular - 90% of smartphone users still send at least one text message a day ✴ 350M users are using Facebook on their mobile, nearly half the active subscriber base ✴ Staying connected with peers means mobile internet may eventually become more important than talktime minutes Source: Deloitte, Ericsson, Facebook
  25. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day ✴ Text remains popular - 90% of smartphone users still send at least one text message a day ✴ 350M users are using Facebook on their mobile, nearly half the active subscriber base ✴ Staying connected with peers means mobile internet may eventually become more important than talktime minutes ✴ So...rewards for brand loyalty will need redefining Source: Deloitte, Ericsson, Facebook
  26. Kids will eventually want Megabytes not Minutes ✴ Voice is “dead” to a lot of Generation Z - data traffic is overtaking voice with smartphones generating >1MB a day ✴ Text remains popular - 90% of smartphone users still send at least one text message a day ✴ 350M users are using Facebook on their mobile, nearly half the active subscriber base ✴ Staying connected with peers means mobile internet may eventually become more important than talktime minutes ✴ So...rewards for brand loyalty will need redefining Source: Deloitte, Ericsson, Facebook
  27. Smartphone Pricepoint (R)evolution Source: ComScore, CCS Insight, Kantar, Ofcom
  28. Smartphone Pricepoint (R)evolution Source: ComScore, CCS Insight, Kantar, Ofcom
  29. Smartphone Pricepoint (R)evolution ✴ 28% of 12 -15 year olds would miss their mobile more than TV Source: ComScore, CCS Insight, Kantar, Ofcom
  30. Smartphone Pricepoint (R)evolution ✴ 28% of 12 -15 year olds would miss their mobile more than TV ✴ Smartphones now account for 68% of UK mobile sales Source: ComScore, CCS Insight, Kantar, Ofcom
  31. Smartphone Pricepoint (R)evolution ✴ 28% of 12 -15 year olds would miss their mobile more than TV ✴ Smartphones now account for 68% of UK mobile sales ✴ Android sales to ‘explode’ as devices hit £50 PAYG Source: ComScore, CCS Insight, Kantar, Ofcom
  32. 2. Fanta Five: Top 5 technologies to consider
  33. 2. Fanta Five: Top 5 technologies to consider ✴ Group Messaging
  34. 2. Fanta Five: Top 5 technologies to consider ✴ Group Messaging ✴ Geocaching
  35. 2. Fanta Five: Top 5 technologies to consider ✴ Group Messaging ✴ Geocaching ✴ Near Field Communication
  36. 2. Fanta Five: Top 5 technologies to consider ✴ Group Messaging ✴ Geocaching ✴ Near Field Communication ✴ Location Based Services
  37. 2. Fanta Five: Top 5 technologies to consider ✴ Group Messaging ✴ Geocaching ✴ Near Field Communication ✴ Location Based Services ✴ Augmented Reality
  38. 3. Creative Activations
  39. Fanta Finder - a social game with a twist
  40. Fanta Finder - a social game with a twist
  41. Fanta Finder - a social game with a twist ✴ Multiple touch points from augmented reality to NFC
  42. Fanta Finder - a social game with a twist ✴ Multiple touch points from augmented reality to NFC ✴ Rewards for task completion or content creation
  43. Fanta Finder - a social game with a twist ✴ Multiple touch points from augmented reality to NFC ✴ Rewards for task completion or content creation ✴ Promotes friendly competition among peer group
  44. Fanta Finder - a social game with a twist ✴ Multiple touch points from augmented reality to NFC ✴ Rewards for task completion or content creation ✴ Promotes friendly competition among peer group ✴ Increases social engagement with consumers
  45. Fanta Finder - a social game with a twist ✴ Multiple touch points from augmented reality to NFC ✴ Rewards for task completion or content creation ✴ Promotes friendly competition among peer group ✴ Increases social engagement with consumers ✴ Potentially high stickiness factor with Generation Z
  46. Next gen vending with a location based spin
  47. Next gen vending with a location based spin
  48. Next gen vending with a location based spin
  49. Next gen vending with a location based spin
  50. Next gen vending with a location based spin
  51. Next gen vending with a location based spin
  52. Next gen vending with a location based spin ✴ Making use of latest mobile technologies
  53. Next gen vending with a location based spin ✴ Making use of latest mobile technologies ✴ Interactive and engaging
  54. Next gen vending with a location based spin ✴ Making use of latest mobile technologies ✴ Interactive and engaging ✴ Creates an element of surprise
  55. Next gen vending with a location based spin ✴ Making use of latest mobile technologies ✴ Interactive and engaging ✴ Creates an element of surprise ✴ Most importantly...FUN
  56. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN
  57. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN
  58. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN ✴ Interactive
  59. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN ✴ Interactive ✴ Irreverant
  60. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN ✴ Interactive ✴ Irreverant ✴ Informative
  61. Fanta SRSLY Fanta SRSLY - the PA programmed for FUN ✴ Interactive ✴ Irreverant ✴ Informative ✴ Intelligent
  62. Questions?

Notes de l'éditeur

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  5. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  6. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  7. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  8. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  9. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  10. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  11. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  12. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  13. Instant gratification, bragging rights, love to share, always want to be connected, brands are disposable, tribal culture\n
  14. Stealth sound system - 400,000 downloads in six months\nThere was also augmented Reality and 3D gaming - clever but ahead of its time\nMobile minutes campaign - via a zero rated short code popular in some countries where data is expensive\n\n
  15. Stealth sound system - 400,000 downloads in six months\nThere was also augmented Reality and 3D gaming - clever but ahead of its time\nMobile minutes campaign - via a zero rated short code popular in some countries where data is expensive\n\n
  16. Stealth sound system - 400,000 downloads in six months\nThere was also augmented Reality and 3D gaming - clever but ahead of its time\nMobile minutes campaign - via a zero rated short code popular in some countries where data is expensive\n\n
  17. Stealth sound system - 400,000 downloads in six months\nThere was also augmented Reality and 3D gaming - clever but ahead of its time\nMobile minutes campaign - via a zero rated short code popular in some countries where data is expensive\n\n
  18. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  19. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  20. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  21. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  22. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  23. Text message usage is slipping but still relevant despite 4000% markup\n350M active users are using Facebook mobile. That’s nearly half the 800M active user base!\nKids it would seem would rather have 2MB rather than 2 minutes of conversation\nCould voucher codes on bottles and cans be translated in to something more tangible?\n\n
  24. More than 28 percent of 12 to 15 year old would miss their mobile more than TV, according to Ofcom\nSmartphone adoption has sky rocketed as prices of Android phones start to hit £50 PAYG\nNFC expected to appear in cheaper phones soon\n\n
  25. More than 28 percent of 12 to 15 year old would miss their mobile more than TV, according to Ofcom\nSmartphone adoption has sky rocketed as prices of Android phones start to hit £50 PAYG\nNFC expected to appear in cheaper phones soon\n\n
  26. More than 28 percent of 12 to 15 year old would miss their mobile more than TV, according to Ofcom\nSmartphone adoption has sky rocketed as prices of Android phones start to hit £50 PAYG\nNFC expected to appear in cheaper phones soon\n\n
  27. More than 28 percent of 12 to 15 year old would miss their mobile more than TV, according to Ofcom\nSmartphone adoption has sky rocketed as prices of Android phones start to hit £50 PAYG\nNFC expected to appear in cheaper phones soon\n\n
  28. Whatsapp boasts between 10 and 20M users and serves 1BN a messages a day. FB messenger 4BN a day!\nBBM 70M users globally\nHeywire app offers group messaging and text messaging for free!\n
  29. Whatsapp boasts between 10 and 20M users and serves 1BN a messages a day. FB messenger 4BN a day!\nBBM 70M users globally\nHeywire app offers group messaging and text messaging for free!\n
  30. Whatsapp boasts between 10 and 20M users and serves 1BN a messages a day. FB messenger 4BN a day!\nBBM 70M users globally\nHeywire app offers group messaging and text messaging for free!\n
  31. Whatsapp boasts between 10 and 20M users and serves 1BN a messages a day. FB messenger 4BN a day!\nBBM 70M users globally\nHeywire app offers group messaging and text messaging for free!\n
  32. Whatsapp boasts between 10 and 20M users and serves 1BN a messages a day. FB messenger 4BN a day!\nBBM 70M users globally\nHeywire app offers group messaging and text messaging for free!\n
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  34. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  35. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  36. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  37. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  38. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  39. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
  40. A cross platform gaming app that leverages all the latest in social networking and mobile technologies\nItems range from a treasure hunt to find tags to getting a free beverage from a special LBS powered Fanta vending machine\nLast minute tickets and gigs\nLeague tables and rankings that lead to a prize continue to fuel momentum\n
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  51. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  52. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  53. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  54. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  55. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  56. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
  57. A witty take on Siri. Currently doesn’t recognise the word Fanta. So let’s make our own PA\nCould be tied in to location based competitions using ‘keywords’\nUpgradeable and can be customised on content/results delivery by age\n
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