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September 2, 2011            Baird Equity Research
                             Business Services




Facility Services
August BLS Report Disappoints; Cyclical Uniform Momentum Could Slow


August BLS data well below expectations. We have been growing increasingly cautious                   INDUSTRY UPDATE
of uniform rental stocks in recent months following continued weakness in employment
                                                                                                Prices as of 9/1/11
data and evidence of a slowing cyclical tailwind. While we still highlight some defensive
                                                                                                                      Mkt Cap
attributes for the sector and recognize strength from ancillary product offerings and a         Ticker     Price               Rating   Risk
                                                                                                                         (mil)
more stable pricing environment, we look toward the results of our Baird quarterly              CTAS       $31.55         $4,524   O     A
industry survey later this month to provide greater insight into current trends and             GKSR       $27.38          $509    O     A
expectations for 2012.
                                                                                                UNF        $50.54          $988    N     A
                                                                                                Baird covered companies

s   August BLS report suggests flat job growth, disappoints. Total nonfarm payrolls were
    unchanged in August, suggesting flat net job growth, well below expectations
    (+65,000). While the temporary strike of 45,000 Verizon workers impacted the
    headline number, overall trends were generally negative, with June/July figures
    revised lower. The unemployment rate held constant at 9.1%
s   Uniform employment posts smallest gain since August 2010. Baird's Add/Stop
    Employment Index for uniform wearers decelerated, with just +10,000 jobs added, the
    lowest level since our Index first turned consistently positive in July 2010. Indeed, the
    rate of growth also slowed, with YOY employment growth declining sequentially for
    the first time in two years.
s   Data supports slowing cyclical momentum; defensive characteristics may be
    appreciated. As we have cautioned, we believe cyclical momentum may slow in 2H11,
    offset by what appears to still be strong new account growth, industry receptiveness
    to increased ancillary product offerings and a more stable pricing environment. We
    also believe the recurring ("defensive") revenue element of the sector supports
    near-term earnings/cash flow visibility which may be appreciated in the current
    environment.
s   G&K (Outperform): We continue to see opportunity through progress on
    management's turn around strategy, largely independent of the economy, with GKSR's
    solid cash flow and recent dividend boost providing additional support.
s   Cintas (Outperform): Cyclical momentum, combined with accretion from share
    buybacks, have benefited recent results, with organic growth at a five-year high.
    While we still see opportunities across CTAS's business (particularly beyond garment
    rental), with strong YTD performance and cyclical momentum likely nearing a peak,
    we believe risk/reward is becoming more balanced.
s   UniFirst (Neutral): UniFirst continues to execute above peers, suggesting share gains
    but rising merchandise costs have held back cyclical earnings growth. That said, we
    believe the stock may provide longer-term opportunities beyond cyclical dynamics
    with valuation becoming more attractive.
s   Next Data point: Baird Quarterly Uniform Survey. We look toward the results of our
    Baird quarterly industry survey later this month to provide greater insight into current
    trends and expectations for 2012.                                                            [       Please refer to Appendix
                                                                                                         - Important Disclosures
                                                                                                         and Analyst Certification           ]
Andrew J. Wittmann, CFA          Justin P Hauke
                                         .
awittmann@rwbaird.com            jhauke@rwbaird.com
414.298.1898                     312.609.5485
September 2, 2011 | Facility Services



Details
                         August BLS Report Disappoints; Cyclical Momentum Could Slow

                         The August BLS employment data was well below expectations, implying flat net job growth (the
                         weakest report since August 2010), with employers indicating caution in adding new employees.
                         Employment gains in uniform-exposed industries were similarly disappointing, with our Add/Stop
                         Employment Index, which measures uniform-wearing additions/subtractions at existing accounts,
                         posting its smallest gain since July 2010 and the first sequential decline in YOY growth rates in two
                         years (but still positive). Finally, the June/July figures were revised lower (indicating fewer jobs created
                         than originally reported), and both the average work week and hourly earnings declined versus July.
                         The unemployment rate held flat at a (still high) 9.1%.

                         Our previous bullish stance on the uniform sector has been driven primarily by cyclical employment
                         dynamics, not fully appreciated, which have translated into meaningful operating leverage over the
                         last several quarters as growth rates have improved. Recent data suggests this dynamic likely slows in
                         2H11, though modest opportunity may remain given that employment levels are still working off of a
                         very low base, providing easier comparisons, and capacity utilization levels remain below prior peaks.
                         We also point to what appears to be continued strength in new account growth, industry
                         receptiveness to increased ancillary product offerings and a more stable pricing environment, all of
                         which have been a more meaningful contributor to overall growth rates than add/stops (employment
                         additions/subtractions at existing rental accounts) thus far this cycle.

                         That said, we are also now pointing to some of the more defensive characteristics for uniform rental
                         companies (including a recurring revenue base, strong cash flow dynamics, and market maturation),
                         which we believe may support alpha generation over the near term given renewed macro concerns
                         and the specter of a double-dip recession. We also note that incremental wearers at existing rental
                         accounts boost plant utilization rates, generating highly profitable incremental margins, with recent
                         commodity price declines potentially providing additional support for earnings versus guidance.

                         As we have noted in the past, the sector has been an effective way to invest in early-cycle stocks (the
                         stocks historically bottom 12 months before an employment inflection) or to play an expanding
                         employment market (stocks also tend to outperform mid to late cycle when the rate of job growth is
                         higher). Depending on one's view of the economy, we believe an argument can be made for both
                         dynamics today. If the U.S. economy does indeed slip back into recession, the recurring revenue
                         element of the sector should support earnings over the near term (particularly given that employment
                         cuts of the past several years' magnitude are unlikely to continue). In contrast, should the economy
                         continue to modestly improve, uniform earnings should further accelerate. That said, we believe the
                         cyclical trade may be nearing its end, suggesting a potentially less aggressive portfolio allocation going
                         forward.




Robert W. Baird & Co.                                                                                                           2
September 2, 2011 | Facility Services



                          Uniform Stock Performance

                                                          One-Month Percentage Price Change                                                    YTD Percentage Price Change


                                       C inta s                                                                         C intas



                                     U n iFirs t                                                               U niform In dex



                                    S & P 5 00                                                                       S & P 500



                             U n iform In d e x                                                                       U n iFirs t



                             G & K S erv ice s                                                                 G & K S ervices



                                                  -20%          -15%          -10%          -5%         0%                         -10%        -5%      0%          5%         10%         15%      20%




                                                         Three-Month Percentage Price Change                                         Trailing 12 Months Percentage Price Change


                                      C inta s                                                                 G & K S e rvic es



                                    U niFirst                                                                  U niform Index



                            U n iform Ind ex                                                                          U niFirs t



                                   S & P 50 0                                                                           C intas



                            G & K S e rv ic e s                                                                      S & P 500



                                              -12%       -10%          -8%    -6%     -4%         -2%   0%                          0%    5%     10%    15%   20%        25%   30%   35%     40%    45 %




                          Source: FactSet Research Systems



                         We note that valuation multiples for the group also still appear reasonable with uniform rental stocks
                         (group avg. EV/EBITDA = 6.5x; P/E = 14.2x) trading at a discount to both historical levels and other
                         facility services stocks (group avg. EV/EBITDA = 8.5x; P/E = 16.6x) which face comparable
                         macroeconomic drivers (e.g., employment) and exhibit similar recurring revenue-based business
                         models, strong cash flow, and (in the case of SWSH, ROL, and ECL) a degree of route-based product
                         and service distribution. Still, the higher capital intensity of industrial laundry facilities likely warrants
                         a modest discount for the group, in our opinion.

                          Uniform Industry Valuation

                                                                                              Price      Price Target                Rating            EV/EBITDA, ftm                              P/E
                          Company                                            Ticker                                                                     FTM      AVG                   FTM            AVG
                          Cintas                                             CTAS            $31.55          $36                        O               7.8x     8.9x                  15.5x          18.6x
                          G&K Services                                       GKSR            $27.38          $37                        O               6.2x     8.2x                  14.5x          17.0x
                          UniFirst                                            UNF            $50.54          $61                        N               5.5x     5.8x                  12.8x          13.7x
                                                                                                                                    Average:            6.5x     7.6x                  14.2x          16.4x
                          As of 09/01/2011
                          Source: FactSet Research Systems and Baird estimates




Robert W. Baird & Co.                                                                                                                                                                                      3
September 2, 2011 | Facility Services



                         THE AUGUST BLS EMPLOYMENT REPORT

                         Total nonfarm payrolls were unchanged in August, suggesting flat net job growth, well below
                         expectations (+65,000). While the temporary strike of 45,000 Verizon workers impacted the headline
                         number, overall trends were generally negative, with June/July figures revised lower. The
                         unemployment rate held constant at 9.1%, as expected

                         Forward-looking employment indicators were also disappointing. Total average weekly hours declined
                         from July levels (34.2 hours versus 34.3 in July) as did wages (-0.1% to $23.09). The private
                         employment diffusion index also declined to 52.2 (from a revised 57.7 reading in July), still positive but
                         indicating only modest support for future hirings. Note, that a reading above 50 indicates sequential
                         improvement in the data. The outlook for manufacturing employment (higher uniform content)
                         turned negative at 42.0, however.

                         BAIRD ADD/STOP EMPLOYMENT INDEX GROWTH SLOWS, PARALLELING BROADER MARKET

                         Baird's Add/Stop Employment Index specific to uniform rental-related employment decelerated, with
                         just +10,000 jobs added, the lowest level since our index first turned consistently positive in July 2010.
                         Indeed, the rate of growth also slowed, with YOY employment growth declining sequentially for the
                         first time in two years.

                         The sequential decline in the rate of YOY growth in employment is consistent with our expectations
                         that organic growth rates in the space likely slow in 2H11 from recent 5-year peaks should
                         employment gains not accelerate, given more difficult comparisons as we move into the latter months
                         of the year. We also note that absolute employment gains over the last three months are at nearly
                         one-fourth the level of late 2010/early 2011, which suggests the degree to which hiring has slowed.

                          Baird Add/Stop Employment Index
                            4%                                                                                                               200

                                                                        Average = 65k        Average = 54k
                            2%                                                                                                               100



                            0%                                                                                                               0



                           -2%                                                                                                               (100)


                                                                                                         Cycle Average = 40k
                           -4%                                                                                                               (200)
                                                                                                         2011 Average = 46k


                           -6%                                                                                                               (300)
                                                                 Baird Add/Stop Employment Index (000s), right
                                                                 Baird Add/Stop Employment Index YOY Growth Rate, left
                           -8%                                                                                                               (400)
                                 1991   1993    1995      1997         1999       2001        2003       2005      2007        2009   2011


                          Source: Bureau of Labor Statistics and Baird Research


                         We do, however, continue to note that the YOY growth rate in Add/Stop Index employment
                         categories continues to modestly outpace the broader economy for the first time since late 2006/early
                         2007. As we have highlighted, this remains a critical element of the data as uniform employment had
                         lagged broader employment categories throughout the recovery until February (consistent with our
                         more bullish stance on the group at that time).




Robert W. Baird & Co.                                                                                                                            4
September 2, 2011 | Facility Services



                          Total Non-Farm Employment vs. Baird Add/Stop Employment Index (YOY Change)
                            3.00%
                            2.00%                                                                                                                  BLS Total Non-Farm Employment
                            1.00%                                                                                                                  Baird Add/Stop Employment Index
                            0.00%
                           -1.00%
                           -2.00%
                           -3.00%
                           -4.00%
                           -5.00%
                                                                                                                                                                                                                                                       Growth in Baird Add/Stop
                           -6.00%                                                                                                                                                                                                                      Index employment still
                                                                                                                                                                                                                                                       outpacing total NFP
                           -7.00%                                                                                                                                                                                                                      employment - first time
                                                                                                                                                                                                                                                       since early 2007
                           -8.00%
                                      Jan-07
                                               Mar-07


                                                                 Jul-07
                                                                           Sep-07
                                                                                    Nov-07
                                                                                             Jan-08
                                                                                                      Mar-08


                                                                                                                        Jul-08
                                                                                                                                 Sep-08
                                                                                                                                          Nov-08
                                                                                                                                                   Jan-09
                                                                                                                                                            Mar-09


                                                                                                                                                                               Jul-09
                                                                                                                                                                                        Sep-09
                                                                                                                                                                                                 Nov-09
                                                                                                                                                                                                          Jan-10
                                                                                                                                                                                                                   Mar-10


                                                                                                                                                                                                                                     Jul-10
                                                                                                                                                                                                                                              Sep-10
                                                                                                                                                                                                                                                        Nov-10
                                                                                                                                                                                                                                                                 Jan-11
                                                                                                                                                                                                                                                                          Mar-11


                                                                                                                                                                                                                                                                                             Jul-11
                                                        May-07




                                                                                                               May-08




                                                                                                                                                                     May-09




                                                                                                                                                                                                                            May-10




                                                                                                                                                                                                                                                                                    May-11
                          Source: Bureau of Labor Statistics and Baird Research


                         Our previous positive view for uniform rental stocks had been driven primarily by cyclical employment
                         dynamics, not fully appreciated, which has translated into meaningful operating leverage over the last
                         several quarters as growth rates have improved. Recent data has suggested this dynamic likely slows
                         in 2H11, though modest opportunity may remain given that employment levels are still working off of
                         a very low base. Indeed, the figure below demonstrates the shift from our more bullish stance and
                         upgrade of the sector in 1H11 versus the slowing employment environment we are currently seeing.

                          Baird Add/Stop Employment Index (000s), recent performance
                            140
                                                                                             More Bullish

                            120

                                                                                                       CTAS
                            100                                                                       Upgrade


                             80

                                     GKSR
                             60     Upgrade                                                                                                                                                                                              Less Bullish


                             40


                             20


                              0
                                      Jan-11                              Feb-11                         Mar-11                           Apr-11                              May-11                         Jun-11                           Jul-11                               Aug-11


                          Source: Bureau of Labor Statistics and Baird Research


                         Employment gains within several key verticals (particularly manufacturing verticals) were below
                         expectations in August. Manufacturing payrolls (which have been strong) declined by 3,000, their first
                         sequential decline since October 2010 and versus expectations for a 9,000 gain. Positively, Food
                         Services and Drinking Places recovered which we believe is a better proxy for the uniform rental
                         companies' ancillary offerings, such as cleaning products, hygiene services, mops and towels. For
                         perspective, ancillary offerings at the uniform rental companies encompass roughly 50% of total rental
                         revenue and are meaningful parts of the overall business, though garment rental is still the largest
                         individual category. Negatively, however, construction and several manufacturing verticals posted flat
                         or negative employment growth in August.


Robert W. Baird & Co.                                                                                                                                                                                                                                                                                 5
September 2, 2011 | Facility Services



                         The figure below shows the absolute job gains/losses within several of the primary uniform-wearing
                         industries comprising our Index over the last month.

                          Baird Add/Stop Employment Index Component Industries: 1-Month Employment Change (000s)

                                                 Food Manufacturing           (5)

                                        Specialty Trade Contractors            (5)

                                                          Machinery                               (2)

                            W holesale Trade - Nondurable Goods                                         (1)

                                                         Chemicals                                      (1)

                               W holesale Trade - Durable Goods                                                      -

                                         Fabricated Metal Products                                                        1

                                                   Gasoline Stations                                                          1

                                                Truck Transportation                                                              2

                                             Repair and Maintenance                                                                     3

                                         Food and Beverage Stores                                                                            4

                                    Motor Vehicle and Parts Dealers                                                                          4

                               Food Services and Drinking Places                                                                                               9

                                                                                                              1-month Employment Change (000s)

                          Source: Bureau of Labor Statistics and Baird Research




                         DERIVATIVE EMPLOYMENT DATA REMAINS WEAK

                         Derivate employment data over the past few weeks has also been weak though somewhat mixed,
                         with the 4-week moving average of new jobless claims falling over the past month, offset by higher
                         continuing claims and still weak private sector hiring.

                         In particular, this week’s ADP employment report indicated net job growth of 91,000 in August, below
                         the 100,000 consensus and at a pace below that which would be consistent with a stable
                         unemployment rate, according to ADP's press release. Employment growth continues to be led
                         predominantly by small businesses with hiring at larger firms roughly flat in August. Recall, that the
                         ADP report tracks private payroll only and is based on actual payroll receipts received by ADP, as
                         opposed to the survey/model-driven BLS report, which may suggest that ADP provides a better gauge
                         of actual employment conditions.

                          Total Nonfarm Private Payrols, by Firm Size (000s)
                              400                                                                                                                                  117,000


                              200
                                                                                                                                                                   115,000


                                -
                                                                                                                                                                   113,000

                             (200)
                                                                                                                                                                   111,000
                             (400)
                                                                                     Large Firms (499+), MoM Change
                                                                                     Medium Firms (50-499), MoM Change                                             109,000
                             (600)                                                   Small Firms (1-49), MoM Change
                                                                                     Total Employment, (right)
                                                                                                                                                                   107,000
                             (800)


                            (1,000)                                                                                                                                105,000
                                      2001       2002      2003        2004     2005       2006               2007       2008         2009       2010   2011


                          Source: ADP Employment Report



Robert W. Baird & Co.                                                                                                                                                   6
September 2, 2011 | Facility Services



                         Goods-producing sectors and manufacturing specifically (greater uniform customer exposure) remain
                         weaker, however, with gross-producing employment increasing by 11,000 in August (but an
                         improvement from the 2,000 job losses in July) and manufacturing employment falling by 4,000
                         (versus a 2,000 decline in July). Service employment is also weakening, with just 80,000 jobs created in
                         August versus 119,000 and 111,000 in June and July, respectively.

                         Initial jobless claims remain challenged, with the 4-week moving average still above the 400,000 level
                         (jobless claims below 400,000 are typically associated with an improving unemployment rate),
                         generally unchanged from last month. Furthermore, claims continue to come in above expectations,
                         suggesting continued sluggishness in the labor market (see figure below).

                          Initial Jobless Claims
                           700,000
                                                            Initial Jobless Claims (4-wk MA)
                           650,000

                           600,000

                           550,000

                           500,000

                           450,000

                           400,000

                           350,000

                           300,000

                           250,000
                                  Jan-07 May-07 Sep-07        Jan-08 May-08 Sep-08        Jan-09 May-09 Sep-09         Jan-10 May-10 Sep-10       Jan-11 May-11

                          Note: The solid red line indicates the level of jobless claims historically associated with net employment growth
                          Source: U.S. Department of Labor, Bureau of Labor Statistics


                         Continuing jobless claims also held roughly flat in August with the 4-week moving average increasing
                         modestly from 3.721 million at the end of July to 3.726 million currently. This week’s continuing claims
                         fell by 18,000, but was still above expectations.

                          Continuing Jobless Claims
                           7,000,000


                           6,000,000


                           5,000,000


                           4,000,000


                           3,000,000


                           2,000,000


                           1,000,000


                                     0
                                     Jan-67        Jan-72        Jan-77        Jan-82          Jan-87       Jan-92         Jan-97        Jan-02      Jan-07


                          Source: U.S. Department of Labor, Bureau of Labor Statistics


                         The unemployment rate (which is based on a separate survey) held flat sequentially in August at
                         9.1%, as expected. Positively, the unemployment rate was maintained despite an increase in the size


Robert W. Baird & Co.                                                                                                                                             7
September 2, 2011 | Facility Services



                         of the labor force (the first gain in three months). Nonetheless, the U-6 unemployment rate (which
                         provides a better metric of labor market underutilization as it includes involuntary part-time
                         employment and discouraged workers – i.e., unemployed workers who have ceased looking for
                         employment) increased by 10 bps in August to 16.2%.

                         The unemployment rate remains well above the previous cyclical peaks of 6.3% in June 2003 and 7.8%
                         in June 1992.

                             Civilian Unemployment Rate (persons 16 years of age and older)

                              12



                              10



                               8



                               6



                               4



                               2



                               0
                                1980        1983         1986        1989        1992       1995        1998        2001        2004    2007   2010

                             Note: The solid grey bars indicate recessions, as determined by the National Bureau of Economic Research
                             Source: U.S. Department of Labor, Bureau of Labor Statistics




                         UNIFORM STOCK INVESTMENT PERSPECTIVES

                         s    We rate G&K Services (GKSR; $37 price target) at Outperform. F4Q11 results were consistent with
                              expectations, with better-than-expected organic growth offsetting less-than-expected margin
                              expansion. In aggregate, the quarter represented further validation of our multi-year earnings
                              thesis, driven by management turnaround actions designed to bridge GKSR's profitability gap
                              versus peers. On that front, most data points remain supportive with management firmly
                              committed to the company's “10/10” plan to achieve 10% operating margins and ROIC by the end
                              of F2014, which should unlock material value creation over the next several years. Combined with
                              solid cash flow (~10% FTM FCF yield), and a recent boost to the quarterly dividend ($0.13/share,
                              representing a ~2% dividend yield, we see relative upside to the stock.
                              - We continue to believe investors are best served by taking a multi-year look at GKSR’s ability to
                                create value by bridging the profitability gap versus peers over time. In addition, we believe
                                outsized earnings growth potential at GKSR relative to peers continues to justify a growth
                                multiple for the stock. Our $37 price target assumes modest multiple expansion to 7.0x EBITDA
                                and 15.8x earnings, which we believe reflect a multi-year earnings growth story that should
                                continue to play out beyond near-term cyclical dynamics. Risks to our price target include a highly
                                competitive industry, employment trends, energy price fluctuations and acquisition integration.

                         s    We rate Cintas (CTAS; $36 price target) at Outperform. Top-line momentum continued to
                              accelerate in F4Q11 (organic growth at a five-year high), driving SG&A leverage, as expected.
                              Strength continues across CTAS's businesses, beyond uniform rental. Positively, industry pricing
                              pressure has also moderated, offsetting commodity price risk, and recent balance sheet
                              deployment (buybacks) has driven meaningful earnings accretion. Nonetheless, with cyclical
                              momentum likely nearing a peak, we believe risk/reward is becoming more balanced, though
                              continue to view the stock as a defensive play, amid ongoing macro concerns.

Robert W. Baird & Co.                                                                                                                                 8
September 2, 2011 | Facility Services



                             - Our $36 price target assumes an essentially flat multiple of 7.8x FTM EBITDA (16.2x F2012
                              earnings), consistent with the continued strong top-line trends and potential for additional capital
                              deployment, but representing a discount to historical average of 8.9x to more fully reflect the
                              industry's current fundamentals and mature industry dynamics. Risks to our price target include a
                              highly competitive market, employment trends, energy and scrap paper price fluctuations.

                         s   We rate UniFirst (UNF; $61 price target) at Neutral. UniFirst continues to execute above peers,
                             suggesting share gains but rising merchandise costs have held back cyclical earnings growth. That
                             said, as the cycle matures and inventory pressures anniversary, we believe UNF may offer
                             opportunity versus peers given industry-leading execution, strong FCF generation, and the stock's
                             somewhat attractive valuation relative to peers. Indeed, we see modest upside from current levels
                             near $50.
                             - Our $61 price target assumes modest multiple expansion to 5.9x FTM EBITDA (14.4x FTM
                              earnings), consistent with the stock's historical levels but at a discount to peers (which collectively
                              trade at ~7.0x EBITDA). We note that UNF's dual-class share structure has historically driven a
                              ~1-2 point discount versus peers. Risks to our price target include a highly competitive market,
                              employment trends, energy price fluctuations and a 10:1 super-voting dual-class insider share
                              structure.




Robert W. Baird & Co.                                                                                                           9
September 2, 2011 | Facility Services




Appendix - Important Disclosures and Analyst Certification

Covered Companies Mentioned
All stock prices below are the September 1, 2011 closing price.

Cintas Corporation (CTAS - $31.55 - Outperform)
G&K Services, Inc. (GKSR - $27.38 - Outperform)
UniFirst Corporation (UNF - $50.54 - Neutral)
(See recent research reports for more information)


                                Rating and Price Target History for: Cintas Corporation (CTAS) as of 09-01-2011
              09/19/08    12/18/08     12/22/08   06/01/09   09/23/09      12/23/09   02/17/10   07/21/10     09/22/10        12/22/10   03/14/11
                O:$37       O:$35        O:$31      N:$27      U:$28         U:$26      U:$22      N:$28        N:$30           N:$32      O:$34
                                                                                                                                               35

                                                                                                                                               30

                                                                                                                                               25

                                                                                                                                               20

                                                                                                                                               15

                                                                                                                                              10
              Q2         Q3                Q1      Q2        Q3                  Q1       Q2      Q3                     Q1         Q2      Q3
                                2009                                    2010                                2011
              03/23/11    07/20/11
                O:$35       O:$36




                                                                                                                          Created by BlueMatrix



                                Rating and Price Target History for: G&K Services, Inc. (GKSR) as of 09-01-2011

              10/07/08    10/29/08     12/18/08   04/29/09   06/01/09      08/07/09   09/23/09   10/28/09     01/27/10        04/28/10   06/15/10
                N:$32       N:$23        N:$21      N:$26      N:$22         N:$21      U:$21      N:$23        N:$26           N:$28      N:$23
                                                                                                                                               40

                                                                                                                                               32

                                                                                                                                               24

                                                                                                                                               16

                                                                                                                                              8
              Q2         Q3                Q1      Q2        Q3                  Q1       Q2      Q3                     Q1         Q2      Q3
                                2009                                    2010                                2011
              08/18/10    11/02/10     01/19/11   02/02/11   05/03/11      08/17/11
                N:$24       N:$30        O:$37      O:$38      O:$40         O:$37




                                                                                                                          Created by BlueMatrix




Robert W. Baird & Co.                                                                                                                               10
September 2, 2011 | Facility Services




                               Rating and Price Target History for: UniFirst Corporation (UNF) as of 09-01-2011

             10/30/08    06/01/09     06/02/09   07/02/09   09/23/09      10/29/09   01/07/10   04/01/10     07/01/10        10/20/10   01/05/11
               O:$38       N:$37        N:$36      N:$39      U:$42         U:$43      O:$59      O:$60        O:$51           O:$54      O:$57
                                                                                                                                              75

                                                                                                                                              60

                                                                                                                                              45

                                                                                                                                              30

                                                                                                                                              15

                                                                                                                                             0
             Q2         Q3                Q1      Q2        Q3                  Q1       Q2      Q3                     Q1         Q2      Q3
                               2009                                    2010                                2011
             01/19/11    03/30/11     06/30/11
               N:$58       N:$60        N:$61




                                                                                                                         Created by BlueMatrix

1 Robert W. Baird & Co. Incorporated makes a market in the securities of CTAS, GKSR and UNF.
Robert W. Baird & Co. Incorporated and/or its affiliates expect to receive or intend to seek investment banking related compensation
from the company or companies mentioned in this report within the next three months.
Investment Ratings: Outperform (O) - Expected to outperform on a total return, risk-adjusted basis the broader U.S. equity market
over the next 12 months. Neutral (N) - Expected to perform in line with the broader U.S. equity market over the next 12 months.
Underperform (U) - Expected to underperform on a total return, risk-adjusted basis the broader U.S. equity market over the next 12
months.
Risk Ratings: L - Lower Risk - Higher-quality companies for investors seeking capital appreciation or income with an emphasis on
safety. Company characteristics may include: stable earnings, conservative balance sheets, and an established history of revenue and
earnings. A - Average Risk - Growth situations for investors seeking capital appreciation with an emphasis on safety. Company
characteristics may include: moderate volatility, modest balance-sheet leverage, and stable patterns of revenue and earnings. H -
Higher Risk - Higher-growth situations appropriate for investors seeking capital appreciation with the acceptance of risk. Company
characteristics may include: higher balance-sheet leverage, dynamic business environments, and higher levels of earnings and price
volatility. S - Speculative Risk - High-growth situations appropriate only for investors willing to accept a high degree of volatility and
risk. Company characteristics may include: unpredictable earnings, small capitalization, aggressive growth strategies, rapidly changing
market dynamics, high leverage, extreme price volatility and unknown competitive challenges.
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Robert W. Baird & Co.                                                                                                                              11
September 2, 2011 | Facility Services



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RW Baird August Analysis of Uniform Industry

  • 1. September 2, 2011 Baird Equity Research Business Services Facility Services August BLS Report Disappoints; Cyclical Uniform Momentum Could Slow August BLS data well below expectations. We have been growing increasingly cautious INDUSTRY UPDATE of uniform rental stocks in recent months following continued weakness in employment Prices as of 9/1/11 data and evidence of a slowing cyclical tailwind. While we still highlight some defensive Mkt Cap attributes for the sector and recognize strength from ancillary product offerings and a Ticker Price Rating Risk (mil) more stable pricing environment, we look toward the results of our Baird quarterly CTAS $31.55 $4,524 O A industry survey later this month to provide greater insight into current trends and GKSR $27.38 $509 O A expectations for 2012. UNF $50.54 $988 N A Baird covered companies s August BLS report suggests flat job growth, disappoints. Total nonfarm payrolls were unchanged in August, suggesting flat net job growth, well below expectations (+65,000). While the temporary strike of 45,000 Verizon workers impacted the headline number, overall trends were generally negative, with June/July figures revised lower. The unemployment rate held constant at 9.1% s Uniform employment posts smallest gain since August 2010. Baird's Add/Stop Employment Index for uniform wearers decelerated, with just +10,000 jobs added, the lowest level since our Index first turned consistently positive in July 2010. Indeed, the rate of growth also slowed, with YOY employment growth declining sequentially for the first time in two years. s Data supports slowing cyclical momentum; defensive characteristics may be appreciated. As we have cautioned, we believe cyclical momentum may slow in 2H11, offset by what appears to still be strong new account growth, industry receptiveness to increased ancillary product offerings and a more stable pricing environment. We also believe the recurring ("defensive") revenue element of the sector supports near-term earnings/cash flow visibility which may be appreciated in the current environment. s G&K (Outperform): We continue to see opportunity through progress on management's turn around strategy, largely independent of the economy, with GKSR's solid cash flow and recent dividend boost providing additional support. s Cintas (Outperform): Cyclical momentum, combined with accretion from share buybacks, have benefited recent results, with organic growth at a five-year high. While we still see opportunities across CTAS's business (particularly beyond garment rental), with strong YTD performance and cyclical momentum likely nearing a peak, we believe risk/reward is becoming more balanced. s UniFirst (Neutral): UniFirst continues to execute above peers, suggesting share gains but rising merchandise costs have held back cyclical earnings growth. That said, we believe the stock may provide longer-term opportunities beyond cyclical dynamics with valuation becoming more attractive. s Next Data point: Baird Quarterly Uniform Survey. We look toward the results of our Baird quarterly industry survey later this month to provide greater insight into current trends and expectations for 2012. [ Please refer to Appendix - Important Disclosures and Analyst Certification ] Andrew J. Wittmann, CFA Justin P Hauke . awittmann@rwbaird.com jhauke@rwbaird.com 414.298.1898 312.609.5485
  • 2. September 2, 2011 | Facility Services Details August BLS Report Disappoints; Cyclical Momentum Could Slow The August BLS employment data was well below expectations, implying flat net job growth (the weakest report since August 2010), with employers indicating caution in adding new employees. Employment gains in uniform-exposed industries were similarly disappointing, with our Add/Stop Employment Index, which measures uniform-wearing additions/subtractions at existing accounts, posting its smallest gain since July 2010 and the first sequential decline in YOY growth rates in two years (but still positive). Finally, the June/July figures were revised lower (indicating fewer jobs created than originally reported), and both the average work week and hourly earnings declined versus July. The unemployment rate held flat at a (still high) 9.1%. Our previous bullish stance on the uniform sector has been driven primarily by cyclical employment dynamics, not fully appreciated, which have translated into meaningful operating leverage over the last several quarters as growth rates have improved. Recent data suggests this dynamic likely slows in 2H11, though modest opportunity may remain given that employment levels are still working off of a very low base, providing easier comparisons, and capacity utilization levels remain below prior peaks. We also point to what appears to be continued strength in new account growth, industry receptiveness to increased ancillary product offerings and a more stable pricing environment, all of which have been a more meaningful contributor to overall growth rates than add/stops (employment additions/subtractions at existing rental accounts) thus far this cycle. That said, we are also now pointing to some of the more defensive characteristics for uniform rental companies (including a recurring revenue base, strong cash flow dynamics, and market maturation), which we believe may support alpha generation over the near term given renewed macro concerns and the specter of a double-dip recession. We also note that incremental wearers at existing rental accounts boost plant utilization rates, generating highly profitable incremental margins, with recent commodity price declines potentially providing additional support for earnings versus guidance. As we have noted in the past, the sector has been an effective way to invest in early-cycle stocks (the stocks historically bottom 12 months before an employment inflection) or to play an expanding employment market (stocks also tend to outperform mid to late cycle when the rate of job growth is higher). Depending on one's view of the economy, we believe an argument can be made for both dynamics today. If the U.S. economy does indeed slip back into recession, the recurring revenue element of the sector should support earnings over the near term (particularly given that employment cuts of the past several years' magnitude are unlikely to continue). In contrast, should the economy continue to modestly improve, uniform earnings should further accelerate. That said, we believe the cyclical trade may be nearing its end, suggesting a potentially less aggressive portfolio allocation going forward. Robert W. Baird & Co. 2
  • 3. September 2, 2011 | Facility Services Uniform Stock Performance One-Month Percentage Price Change YTD Percentage Price Change C inta s C intas U n iFirs t U niform In dex S & P 5 00 S & P 500 U n iform In d e x U n iFirs t G & K S erv ice s G & K S ervices -20% -15% -10% -5% 0% -10% -5% 0% 5% 10% 15% 20% Three-Month Percentage Price Change Trailing 12 Months Percentage Price Change C inta s G & K S e rvic es U niFirst U niform Index U n iform Ind ex U niFirs t S & P 50 0 C intas G & K S e rv ic e s S & P 500 -12% -10% -8% -6% -4% -2% 0% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45 % Source: FactSet Research Systems We note that valuation multiples for the group also still appear reasonable with uniform rental stocks (group avg. EV/EBITDA = 6.5x; P/E = 14.2x) trading at a discount to both historical levels and other facility services stocks (group avg. EV/EBITDA = 8.5x; P/E = 16.6x) which face comparable macroeconomic drivers (e.g., employment) and exhibit similar recurring revenue-based business models, strong cash flow, and (in the case of SWSH, ROL, and ECL) a degree of route-based product and service distribution. Still, the higher capital intensity of industrial laundry facilities likely warrants a modest discount for the group, in our opinion. Uniform Industry Valuation Price Price Target Rating EV/EBITDA, ftm P/E Company Ticker FTM AVG FTM AVG Cintas CTAS $31.55 $36 O 7.8x 8.9x 15.5x 18.6x G&K Services GKSR $27.38 $37 O 6.2x 8.2x 14.5x 17.0x UniFirst UNF $50.54 $61 N 5.5x 5.8x 12.8x 13.7x Average: 6.5x 7.6x 14.2x 16.4x As of 09/01/2011 Source: FactSet Research Systems and Baird estimates Robert W. Baird & Co. 3
  • 4. September 2, 2011 | Facility Services THE AUGUST BLS EMPLOYMENT REPORT Total nonfarm payrolls were unchanged in August, suggesting flat net job growth, well below expectations (+65,000). While the temporary strike of 45,000 Verizon workers impacted the headline number, overall trends were generally negative, with June/July figures revised lower. The unemployment rate held constant at 9.1%, as expected Forward-looking employment indicators were also disappointing. Total average weekly hours declined from July levels (34.2 hours versus 34.3 in July) as did wages (-0.1% to $23.09). The private employment diffusion index also declined to 52.2 (from a revised 57.7 reading in July), still positive but indicating only modest support for future hirings. Note, that a reading above 50 indicates sequential improvement in the data. The outlook for manufacturing employment (higher uniform content) turned negative at 42.0, however. BAIRD ADD/STOP EMPLOYMENT INDEX GROWTH SLOWS, PARALLELING BROADER MARKET Baird's Add/Stop Employment Index specific to uniform rental-related employment decelerated, with just +10,000 jobs added, the lowest level since our index first turned consistently positive in July 2010. Indeed, the rate of growth also slowed, with YOY employment growth declining sequentially for the first time in two years. The sequential decline in the rate of YOY growth in employment is consistent with our expectations that organic growth rates in the space likely slow in 2H11 from recent 5-year peaks should employment gains not accelerate, given more difficult comparisons as we move into the latter months of the year. We also note that absolute employment gains over the last three months are at nearly one-fourth the level of late 2010/early 2011, which suggests the degree to which hiring has slowed. Baird Add/Stop Employment Index 4% 200 Average = 65k Average = 54k 2% 100 0% 0 -2% (100) Cycle Average = 40k -4% (200) 2011 Average = 46k -6% (300) Baird Add/Stop Employment Index (000s), right Baird Add/Stop Employment Index YOY Growth Rate, left -8% (400) 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 Source: Bureau of Labor Statistics and Baird Research We do, however, continue to note that the YOY growth rate in Add/Stop Index employment categories continues to modestly outpace the broader economy for the first time since late 2006/early 2007. As we have highlighted, this remains a critical element of the data as uniform employment had lagged broader employment categories throughout the recovery until February (consistent with our more bullish stance on the group at that time). Robert W. Baird & Co. 4
  • 5. September 2, 2011 | Facility Services Total Non-Farm Employment vs. Baird Add/Stop Employment Index (YOY Change) 3.00% 2.00% BLS Total Non-Farm Employment 1.00% Baird Add/Stop Employment Index 0.00% -1.00% -2.00% -3.00% -4.00% -5.00% Growth in Baird Add/Stop -6.00% Index employment still outpacing total NFP -7.00% employment - first time since early 2007 -8.00% Jan-07 Mar-07 Jul-07 Sep-07 Nov-07 Jan-08 Mar-08 Jul-08 Sep-08 Nov-08 Jan-09 Mar-09 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 Jul-10 Sep-10 Nov-10 Jan-11 Mar-11 Jul-11 May-07 May-08 May-09 May-10 May-11 Source: Bureau of Labor Statistics and Baird Research Our previous positive view for uniform rental stocks had been driven primarily by cyclical employment dynamics, not fully appreciated, which has translated into meaningful operating leverage over the last several quarters as growth rates have improved. Recent data has suggested this dynamic likely slows in 2H11, though modest opportunity may remain given that employment levels are still working off of a very low base. Indeed, the figure below demonstrates the shift from our more bullish stance and upgrade of the sector in 1H11 versus the slowing employment environment we are currently seeing. Baird Add/Stop Employment Index (000s), recent performance 140 More Bullish 120 CTAS 100 Upgrade 80 GKSR 60 Upgrade Less Bullish 40 20 0 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Source: Bureau of Labor Statistics and Baird Research Employment gains within several key verticals (particularly manufacturing verticals) were below expectations in August. Manufacturing payrolls (which have been strong) declined by 3,000, their first sequential decline since October 2010 and versus expectations for a 9,000 gain. Positively, Food Services and Drinking Places recovered which we believe is a better proxy for the uniform rental companies' ancillary offerings, such as cleaning products, hygiene services, mops and towels. For perspective, ancillary offerings at the uniform rental companies encompass roughly 50% of total rental revenue and are meaningful parts of the overall business, though garment rental is still the largest individual category. Negatively, however, construction and several manufacturing verticals posted flat or negative employment growth in August. Robert W. Baird & Co. 5
  • 6. September 2, 2011 | Facility Services The figure below shows the absolute job gains/losses within several of the primary uniform-wearing industries comprising our Index over the last month. Baird Add/Stop Employment Index Component Industries: 1-Month Employment Change (000s) Food Manufacturing (5) Specialty Trade Contractors (5) Machinery (2) W holesale Trade - Nondurable Goods (1) Chemicals (1) W holesale Trade - Durable Goods - Fabricated Metal Products 1 Gasoline Stations 1 Truck Transportation 2 Repair and Maintenance 3 Food and Beverage Stores 4 Motor Vehicle and Parts Dealers 4 Food Services and Drinking Places 9 1-month Employment Change (000s) Source: Bureau of Labor Statistics and Baird Research DERIVATIVE EMPLOYMENT DATA REMAINS WEAK Derivate employment data over the past few weeks has also been weak though somewhat mixed, with the 4-week moving average of new jobless claims falling over the past month, offset by higher continuing claims and still weak private sector hiring. In particular, this week’s ADP employment report indicated net job growth of 91,000 in August, below the 100,000 consensus and at a pace below that which would be consistent with a stable unemployment rate, according to ADP's press release. Employment growth continues to be led predominantly by small businesses with hiring at larger firms roughly flat in August. Recall, that the ADP report tracks private payroll only and is based on actual payroll receipts received by ADP, as opposed to the survey/model-driven BLS report, which may suggest that ADP provides a better gauge of actual employment conditions. Total Nonfarm Private Payrols, by Firm Size (000s) 400 117,000 200 115,000 - 113,000 (200) 111,000 (400) Large Firms (499+), MoM Change Medium Firms (50-499), MoM Change 109,000 (600) Small Firms (1-49), MoM Change Total Employment, (right) 107,000 (800) (1,000) 105,000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Source: ADP Employment Report Robert W. Baird & Co. 6
  • 7. September 2, 2011 | Facility Services Goods-producing sectors and manufacturing specifically (greater uniform customer exposure) remain weaker, however, with gross-producing employment increasing by 11,000 in August (but an improvement from the 2,000 job losses in July) and manufacturing employment falling by 4,000 (versus a 2,000 decline in July). Service employment is also weakening, with just 80,000 jobs created in August versus 119,000 and 111,000 in June and July, respectively. Initial jobless claims remain challenged, with the 4-week moving average still above the 400,000 level (jobless claims below 400,000 are typically associated with an improving unemployment rate), generally unchanged from last month. Furthermore, claims continue to come in above expectations, suggesting continued sluggishness in the labor market (see figure below). Initial Jobless Claims 700,000 Initial Jobless Claims (4-wk MA) 650,000 600,000 550,000 500,000 450,000 400,000 350,000 300,000 250,000 Jan-07 May-07 Sep-07 Jan-08 May-08 Sep-08 Jan-09 May-09 Sep-09 Jan-10 May-10 Sep-10 Jan-11 May-11 Note: The solid red line indicates the level of jobless claims historically associated with net employment growth Source: U.S. Department of Labor, Bureau of Labor Statistics Continuing jobless claims also held roughly flat in August with the 4-week moving average increasing modestly from 3.721 million at the end of July to 3.726 million currently. This week’s continuing claims fell by 18,000, but was still above expectations. Continuing Jobless Claims 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Jan-67 Jan-72 Jan-77 Jan-82 Jan-87 Jan-92 Jan-97 Jan-02 Jan-07 Source: U.S. Department of Labor, Bureau of Labor Statistics The unemployment rate (which is based on a separate survey) held flat sequentially in August at 9.1%, as expected. Positively, the unemployment rate was maintained despite an increase in the size Robert W. Baird & Co. 7
  • 8. September 2, 2011 | Facility Services of the labor force (the first gain in three months). Nonetheless, the U-6 unemployment rate (which provides a better metric of labor market underutilization as it includes involuntary part-time employment and discouraged workers – i.e., unemployed workers who have ceased looking for employment) increased by 10 bps in August to 16.2%. The unemployment rate remains well above the previous cyclical peaks of 6.3% in June 2003 and 7.8% in June 1992. Civilian Unemployment Rate (persons 16 years of age and older) 12 10 8 6 4 2 0 1980 1983 1986 1989 1992 1995 1998 2001 2004 2007 2010 Note: The solid grey bars indicate recessions, as determined by the National Bureau of Economic Research Source: U.S. Department of Labor, Bureau of Labor Statistics UNIFORM STOCK INVESTMENT PERSPECTIVES s We rate G&K Services (GKSR; $37 price target) at Outperform. F4Q11 results were consistent with expectations, with better-than-expected organic growth offsetting less-than-expected margin expansion. In aggregate, the quarter represented further validation of our multi-year earnings thesis, driven by management turnaround actions designed to bridge GKSR's profitability gap versus peers. On that front, most data points remain supportive with management firmly committed to the company's “10/10” plan to achieve 10% operating margins and ROIC by the end of F2014, which should unlock material value creation over the next several years. Combined with solid cash flow (~10% FTM FCF yield), and a recent boost to the quarterly dividend ($0.13/share, representing a ~2% dividend yield, we see relative upside to the stock. - We continue to believe investors are best served by taking a multi-year look at GKSR’s ability to create value by bridging the profitability gap versus peers over time. In addition, we believe outsized earnings growth potential at GKSR relative to peers continues to justify a growth multiple for the stock. Our $37 price target assumes modest multiple expansion to 7.0x EBITDA and 15.8x earnings, which we believe reflect a multi-year earnings growth story that should continue to play out beyond near-term cyclical dynamics. Risks to our price target include a highly competitive industry, employment trends, energy price fluctuations and acquisition integration. s We rate Cintas (CTAS; $36 price target) at Outperform. Top-line momentum continued to accelerate in F4Q11 (organic growth at a five-year high), driving SG&A leverage, as expected. Strength continues across CTAS's businesses, beyond uniform rental. Positively, industry pricing pressure has also moderated, offsetting commodity price risk, and recent balance sheet deployment (buybacks) has driven meaningful earnings accretion. Nonetheless, with cyclical momentum likely nearing a peak, we believe risk/reward is becoming more balanced, though continue to view the stock as a defensive play, amid ongoing macro concerns. Robert W. Baird & Co. 8
  • 9. September 2, 2011 | Facility Services - Our $36 price target assumes an essentially flat multiple of 7.8x FTM EBITDA (16.2x F2012 earnings), consistent with the continued strong top-line trends and potential for additional capital deployment, but representing a discount to historical average of 8.9x to more fully reflect the industry's current fundamentals and mature industry dynamics. Risks to our price target include a highly competitive market, employment trends, energy and scrap paper price fluctuations. s We rate UniFirst (UNF; $61 price target) at Neutral. UniFirst continues to execute above peers, suggesting share gains but rising merchandise costs have held back cyclical earnings growth. That said, as the cycle matures and inventory pressures anniversary, we believe UNF may offer opportunity versus peers given industry-leading execution, strong FCF generation, and the stock's somewhat attractive valuation relative to peers. Indeed, we see modest upside from current levels near $50. - Our $61 price target assumes modest multiple expansion to 5.9x FTM EBITDA (14.4x FTM earnings), consistent with the stock's historical levels but at a discount to peers (which collectively trade at ~7.0x EBITDA). We note that UNF's dual-class share structure has historically driven a ~1-2 point discount versus peers. Risks to our price target include a highly competitive market, employment trends, energy price fluctuations and a 10:1 super-voting dual-class insider share structure. Robert W. Baird & Co. 9
  • 10. September 2, 2011 | Facility Services Appendix - Important Disclosures and Analyst Certification Covered Companies Mentioned All stock prices below are the September 1, 2011 closing price. Cintas Corporation (CTAS - $31.55 - Outperform) G&K Services, Inc. (GKSR - $27.38 - Outperform) UniFirst Corporation (UNF - $50.54 - Neutral) (See recent research reports for more information) Rating and Price Target History for: Cintas Corporation (CTAS) as of 09-01-2011 09/19/08 12/18/08 12/22/08 06/01/09 09/23/09 12/23/09 02/17/10 07/21/10 09/22/10 12/22/10 03/14/11 O:$37 O:$35 O:$31 N:$27 U:$28 U:$26 U:$22 N:$28 N:$30 N:$32 O:$34 35 30 25 20 15 10 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 2009 2010 2011 03/23/11 07/20/11 O:$35 O:$36 Created by BlueMatrix Rating and Price Target History for: G&K Services, Inc. (GKSR) as of 09-01-2011 10/07/08 10/29/08 12/18/08 04/29/09 06/01/09 08/07/09 09/23/09 10/28/09 01/27/10 04/28/10 06/15/10 N:$32 N:$23 N:$21 N:$26 N:$22 N:$21 U:$21 N:$23 N:$26 N:$28 N:$23 40 32 24 16 8 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 2009 2010 2011 08/18/10 11/02/10 01/19/11 02/02/11 05/03/11 08/17/11 N:$24 N:$30 O:$37 O:$38 O:$40 O:$37 Created by BlueMatrix Robert W. Baird & Co. 10
  • 11. September 2, 2011 | Facility Services Rating and Price Target History for: UniFirst Corporation (UNF) as of 09-01-2011 10/30/08 06/01/09 06/02/09 07/02/09 09/23/09 10/29/09 01/07/10 04/01/10 07/01/10 10/20/10 01/05/11 O:$38 N:$37 N:$36 N:$39 U:$42 U:$43 O:$59 O:$60 O:$51 O:$54 O:$57 75 60 45 30 15 0 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q3 2009 2010 2011 01/19/11 03/30/11 06/30/11 N:$58 N:$60 N:$61 Created by BlueMatrix 1 Robert W. Baird & Co. Incorporated makes a market in the securities of CTAS, GKSR and UNF. Robert W. Baird & Co. Incorporated and/or its affiliates expect to receive or intend to seek investment banking related compensation from the company or companies mentioned in this report within the next three months. Investment Ratings: Outperform (O) - Expected to outperform on a total return, risk-adjusted basis the broader U.S. equity market over the next 12 months. Neutral (N) - Expected to perform in line with the broader U.S. equity market over the next 12 months. Underperform (U) - Expected to underperform on a total return, risk-adjusted basis the broader U.S. equity market over the next 12 months. Risk Ratings: L - Lower Risk - Higher-quality companies for investors seeking capital appreciation or income with an emphasis on safety. Company characteristics may include: stable earnings, conservative balance sheets, and an established history of revenue and earnings. A - Average Risk - Growth situations for investors seeking capital appreciation with an emphasis on safety. Company characteristics may include: moderate volatility, modest balance-sheet leverage, and stable patterns of revenue and earnings. H - Higher Risk - Higher-growth situations appropriate for investors seeking capital appreciation with the acceptance of risk. Company characteristics may include: higher balance-sheet leverage, dynamic business environments, and higher levels of earnings and price volatility. S - Speculative Risk - High-growth situations appropriate only for investors willing to accept a high degree of volatility and risk. Company characteristics may include: unpredictable earnings, small capitalization, aggressive growth strategies, rapidly changing market dynamics, high leverage, extreme price volatility and unknown competitive challenges. Valuation, Ratings and Risks. The recommendation and price target contained within this report are based on a time horizon of 12 months but there is no guarantee the objective will be achieved within the specified time horizon. Price targets are determined by a subjective review of fundamental and/or quantitative factors of the issuer, its industry, and the security type. A variety of methods may be used to determine the value of a security including, but not limited to, discounted cash flow, earnings multiples, peer group comparisons, and sum of the parts. Overall market risk, interest rate risk, and general economic risks impact all securities. Specific information regarding the price target and recommendation is provided in the text of our most recent research report. Distribution of Investment Ratings. As of August 31, 2011, Baird U.S. Equity Research covered 674 companies, with 57% rated Outperform/Buy, and 43% rated Neutral/Hold. Within these rating categories, 14% of Outperform/Buy-rated, and 7% of Neutral/Hold-rated companies have compensated Baird for investment banking services in the past 12 months and/or Baird managed or co-managed a public offering of securities for these companies in the past 12 months. Analyst Compensation. Analyst compensation is based on: 1) The correlation between the analyst's recommendations and stock price performance; 2) Ratings and direct feedback from our investing clients, our sales force and from independent rating services; and 3) The analyst's productivity, including the quality of the analyst's research and the analyst's contribution to the growth and development of our overall research effort. This compensation criteria and actual compensation is reviewed and approved on an annual basis by Baird's Research Oversight Committee. Analyst compensation is derived from all revenue sources of the firm, including revenues from investment banking. Baird does not compensate research analysts based on specific investment banking transactions.A complete listing of all companies covered by Baird U.S. Equity Research and applicable research disclosures can be accessed at http://www.rwbaird.com/research-insights/research/coverage/research-disclosure.aspx . You can also call 1-800-792-2473 or write: Robert W. Baird & Co., Equity Research, 24th Floor, 777 E. Wisconsin Avenue, Milwaukee, Robert W. Baird & Co. 11
  • 12. September 2, 2011 | Facility Services WI 53202. Analyst Certification. The senior research analyst(s) certifies that the views expressed in this research report and/or financial model accurately reflect such senior analyst's personal views about the subject securities or issuers and that no part of his or her compensation was, is, or will be directly or indirectly related to the specific recommendations or views contained in the research report. Disclaimers Baird prohibits analysts from owning stock in companies they cover. This is not a complete analysis of every material fact regarding any company, industry or security. The opinions expressed here reflect our judgment at this date and are subject to change. The information has been obtained from sources we consider to be reliable, but we cannot guarantee the accuracy. ADDITIONAL INFORMATION ON COMPANIES MENTIONED HEREIN IS AVAILABLE UPON REQUEST The Dow Jones Industrial Average, S&P 500, S&P 400 and Russell 2000 are unmanaged common stock indices used to measure and report performance of various sectors of the stock market; direct investment in indices is not available. Baird is exempt from the requirement to hold an Australian financial services license. Baird is regulated by the United States Securities and Exchange Commission, FINRA, and various other self-regulatory organizations and those laws and regulations may differ from Australian laws. This report has been prepared in accordance with the laws and regulations governing United States broker-dealers and not Australian laws. Copyright 2011 Robert W. Baird & Co. Incorporated Other Disclosures UK disclosure requirements for the purpose of distributing this research into the UK and other countries for which Robert W. Baird Limited holds an ISD passport. This report is for distribution into the United Kingdom only to persons who fall within Article 19 or Article 49(2) of the Financial Services and Markets Act 2000 (financial promotion) order 2001 being persons who are investment professionals and may not be distributed to private clients. Issued in the United Kingdom by Robert W. Baird Limited, which has offices at Mint House 77 Mansell Street, London, E1 8AF, and is a company authorized and regulated by the Financial Services Authority. For the purposes of the Financial Services Authority requirements, this investment research report is classified as objective. Robert W. Baird Limited ("RWBL") is exempt from the requirement to hold an Australian financial services license. RWBL is regulated by the Financial Services Authority ("FSA") under UK laws and those laws may differ from Australian laws. This document has been prepared in accordance with FSA requirements and not Australian laws. Ask the analyst a question Click here to unsubscribe Robert W. Baird & Co. 12