2. Building Insanely Great Products
Introduction
• 75+ Products & Services
• Hundreds of Millions in Revenue
• Types of Products:
• Enterprise, consumer technology products and services, mobile
advertising, cell phone games, SaaS, eCommerce, Internet,
software, hardware, web based training and video
• Recent Clients/Trained:
• Botswana Telecommunications Company, Capital One Bank, Cisco,
Cognizant, Diebold, GameStop, Infosys, Kaiser, Mobile Iron, Meru
Networks, Pitney Bowes, the Country of Singapore and You Send It
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4. Building Insanely Great Products
Product Management and Product Marketing
Professional Development
Building Insanely
Great Products
“Do” Innovation, Design
and Value Proposition
Product Market
Strategy
Marketing
Fundamentals
Social Media
Demystified
Channels and
Affiliates
PositioningPersonas
6. Building Insanely Great Products
$1.6 Trillion
What Products Must Have to Succeed
•35-45% Failed
•$.56-.72 Trillion Wasted
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7. Building Insanely Great Products
Six Spicy Keys to Ensure Product and Company Success
What Products Must Have to Succeed
“SPICES”
• Strategy
• Process
• Information
• Customers
• Employees
• Systems
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8. Building Insanely Great Products
Strategy
What Products Must Have to Succeed
•Understanding “Do”
•Innovation
•Market/Competitive
Research
•Target Personas
•Value Proposition
•Positioning
•Target Markets
•Product Roadmap
•Implementation Plan
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9. Building Insanely Great Products
Process
What Products Must Have to Succeed
• Repeatable
• Framework
• DACI or RACI
• Culture of Success
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10. Building Insanely Great Products
Example:
What Products Must Have to Succeed
• South Africa Bank
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11. Building Insanely Great Products
Information
What Products Must Have to Succeed
• Right Information, Right Time
• Portal or Dashboard
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12. Building Insanely Great Products
“Do” Innovation
Custome
r Value
Value
Propositi
on
Positioning
•Marketing
•Messaging
•Media
Selection
Customers
What Products Must Have to Succeed
• (See Blog entitled “Do: It is more than Demographics. Its about
Behavior… What do people do?” http://spicecatalyst.com/do/)
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13. Building Insanely Great Products
Employees
What Products Must Have to Succeed
• Core Competencies
– Management
– Leadership
– Staffing
– Finance
– Sales
– Support
– Product Management
– Product Marketing
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14. Building Insanely Great Products
Systems and Tools
What Products Must Have to Succeed
• Support Product Life Cycle
• Improve Productivity
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15. Building Insanely Great Products
SPICES
What Products Must Have to Succeed
•Strategy
•Process
•Information
•Customers
•Employees
•Systems
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17. Building Insanely Great Products
Building Insanely Great Products is Based on:
Importance of Values and Vision
• Company’s Vision and Values
• What should the vision and values include?
– Creation of customer value
– Learning and innovation
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20. Building Insanely Great Products
Product Planning or Product Market Strategy
Required Organizational and Individual Competencies
• Product Life Cycle Framework and
Process
• Knowing what your customers and
customer’s customer “Do”
• Product that will do what your
customer wants to do faster, better
and cheaper (Luxury) (Innovation)
• Identified risks and mitigation
strategies
• Clear value proposition
• Knowing your targeted customers
(Personas)
• Understanding your markets,
competitors and technological
changes
• Product Positioning
• Product features, benefits of those
features and advantages over the
competition
• Pricing Strategy
• Roadmap
• Distribution Planning
• Planning budget and schedule
• Return on Investment
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22. Building Insanely Great Products
Company Values, Vision,
Culture
Creativity, Ideation &
Innovation*
Business Models & Planning*
Legal Structures, Contracts &
Risk Management
Order Fulfillment
Finance & Accounting
Sales & Negotiations
Supply Channels
Leadership & Management *
Staffing
Support
Organizational Structure
Entrepreneurial Marketing*
Social Media & Online
Marketing*
* Same as Product
Management and Product
Marketing
PLUS Everything below
Entrepreneur
Product Manager
Product Marketing
Manager
Comparison of Competencies
Entrepreneur vs. Product Manager/Product Marketing Manager
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Understanding of customer journey
Differences between markets
Messaging
Promotions/Packaging/Bundling
Media and Mix
Distribution Channels
Training, Sales and Support Planning
Sales Tools
Sales Planning
Public Relations Planning
Advertising Planning
Content Planning
Social Media Planning
Metrics and Analytics
Schedule and Budget
Product Life Cycle Framework and
Process
Knowing what your customers and
customer’s customer “Do”
Product that will do what your customer
wants to do faster, better and cheaper
(Innovation)
Identified risks and mitigation strategies
Clear value proposition
Knowing your targeted customers
(Personas)
Understanding your markets,
competitors and technological changes
Product Positioning
Product features, benefits of those
features and advantages over the
competition
Pricing Strategy
Product Roadmap
Distribution Planning
Planning budget and schedule
Return on Investment
24. Building Insanely Great Products
Productize: JIRA Plugin
Get it at: https://goo.gl/AFbBlV
● Framework ● Dashboard ● Visibility ● Storage ● Collaboration ● Integration
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25. Building Insanely Great Products
Product Market Strategy Elements
❏ Values, Vision/Mission Statement
❏ Decision Making: DACI or RACI
Chart
❏ Schedule with responsibilities
❏ Discover “Do”
❏ Innovation
❏ Problem Scenarios Use Cases and
Outcomes
❏ Opportunity and Risks
❏ Prioritization
❏ Value Propositions
❏ Personas
❏ Market/Competitive Research and
Analysis
❏ Market Status and Adoption
❏ Technology Insights
❏ Product Positioning
❏ Market Size, Segments and Target
Market
❏ Total Available Market
❏ Product Market Vision,
Opportunity and Description
❏ Competitive Environment
○ Strengths, Weaknesses,
Opportunities and
Threats (SWOT)
❏ Product Features, Advantages,
Benefits and Problems
Solved
❏ Pricing Strategy
❏ Market Penetration Strategy
❏ Channels, Partners and Affiliates
❏ Training for Sales, Marketing,
Distribution, Channels,
Partners, Affiliates,
Operations, Support and Service
❏ Cost and Pricing Strategy and
Business Model
❏ Basic Data Analysis
❏ Sales Forecasting
❏ Budgeting, Expense Control and
Return-On-Investment
❏ Metrics
❏ Intellectual Property
❏ Product Road Map
❏ Product Portfolio
❏ Budget and Return on Investment
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26. Building Insanely Great Products
Question:
What is Your Role?
What is the best thing about my company?
I AM!
What is the worst thing about my company?
I AM! 37
27. Building Insanely Great Products
Link to the Blog Post
Quit Whining and
Ask for the Authority
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28. Building Insanely Great Products
Memo to Boss
https://spicecatalyst.com/memo-boss-may-change-title-please/
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29. Building Insanely Great Products
Product Management and Product Marketing
Professional Development
Building Insanely
Great Products
“Do” Innovation, Design
and Value Proposition
Product Market
Strategy
Marketing
Fundamentals
Social Media
Demystified
Channels and
Affiliates
PositioningPersonas
32. Building Insanely Great Products
Productize
• Introduction Video
• Get by going to:
• Atlassian Marketplace
• Process
• Customizable
• Status Dashboards
• Assets
• Collaboration
• JIRA Plugin
About Systems and
Tools Video
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33. Building Insanely Great Products
• https://www.linkedin.com/in/davidfr
adin
• https://www.spicecatalyst.com
• Twitter: davidfradin1
• dave@spicecatalyst.com
Connect with Me!
• “Building Insanely Great Products”
• “Foundations in the Successful
Management of Products”
• Workshops
• On-line Courses
• Productize: JIRA Plugin
Get it at: https://goo.gl/AFbBlV
• Blog
• Internship
• Competency Testing
• Recruiting
For:
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